Been a loyal customer for many years and received very poor service trying to get a script filled…read morecalled in by my Dr after 2 days being lied to and jerked around I went elsewhere .

HORRIBLE pharmacist with disgusting attitudes. I picked up a prescription and didn't realize until…read moreI got home that it was the generic brand when my doctor specifically put in a DAW (dispense as written) due to me having an allergy in the generic fillers. I contacted my doc who sent in the name brand AGAIN and was like no biggie I'll just swing by and pick it up tomorrow. Well when I checked the status of my script, it said "early refill not approved". I told my doc who said that always happens and to just have the pharmacist tell insurance to override it due to their mistake. I call the pharmacy told them the situation, they say let me put you on hold while I speak to head pharmacist. Was on hold for 40 MINUTES before it hung up. I was a little irritated I just sat on hold almost an hour, but called back thinking something must have just happened. The new lady got my name and as soon as she heard my name, she said "I am now disconnecting this call"....!!! I was never rude, no encounters happened beforehand. I was in complete SHOCK as to why she couldn't simply explain what was going on with my prescription. I call back again and this time I'm pretty mad that she straight up hung up on me when I did nothing wrong. This is a prescription that is needed daily as I have no thyroid. Its pretty serious and even when they are out of my meds, they immediately check to make sure I have enough until they can fill them and transfer me to a different location if they don't. Call back and ask why I was just hung up on twice now for no reason. She says, "Mam, we are busy and have lines out the door. We don't have time for this". Excuse me? You don't have time to figure out my medication thats on delay because you guys messed it up!? I am transferring pharmacies as I was disrespected and hung up on by 2 different techs. This isn't the first time I've had issues. There seems to be a delay every time I have a script sent it. Then you wait HOURS no joke to even pick it up while sitting in the slowest line you could ever imagine. I will NEVER return to this pharmacy again. How disrespectful and rude. I will be reporting to corporate as well. They should be fired for their behavior.

Terrible customer service. Would not go back Multiple…read moremedication mistakes and refused to take accountability

So glad we moved our prescriptions to Paw Paw Village Pharmacy. I kept forgetting to call for a…read morerefill for a blood pressure medicine I take daily. I called this morning and in less than an hour I was contacted that my script was ready.

I've been coming to Saugatuck for almost 20 years now and I'm so happy the drug store has endured…read moreall these years. It's nothing fancy but if you need anything by manner of toiletries, medications (they also have a pharmacy), first aid items, etc they've got it. I've definitely bought my share of aloe more than once here after a wicked sunburn from the beach. They also have a small toy selection, a few self-care/beauty things, etc. Pretty much anything you forgot to throw in your suitcase you can get replaced here. I also absolutely love that they still have the old soda fountain counter in the back. We love going and splitting a soda or a float like we're kids in the 1950s. The one thing I do miss is the large selection they used to have of beach toys and whatnot. Every visit we'd buy a kite to fly at the beach, or something goofy to take to oval like a big beach umbrella, chairs, or blow up floaties. It was always the highlight of our trip and I miss it!

An old-fashioned small town drugstore with a million items! The young man working the cash register…read morewas super friendly and helpful. They have a ton of gifty and lake-themed items. They have an old fashioned soda fountain too.

The employees are very friendly and helpful. The selection of products is excellent. It's a very…read morerelaxed and laid-back atmosphere.

Excellent people in the deli!!! Kristy went up and beyond to put down hot chicken for me after they…read morewere out and closing down for the evening. They did not have to do that but made a new customer for life. Thank you for making my family's night great!

Easy to work with. Live in Mi. & Fla. easy to take my prescriptions with us. Michigan is the home…read morebase where our Drs. Are.

This store is located in a very nice neighborhood. I have noticed that it is not very well…read moremaintained. Just picked up an rx and their parking lot is full of garbage and inside the floors look like they have not been cleaned in ages. The drive thru pharmacy had been broken for months and no one seems to know when it will be fixed. I have used this pharmacy for years, but thinking of changing

I'd leave 0 stars if I could. Pharmacy is understaffed and you will wait in line, often up the…read morenearby isle. Plan to spend a bit of time with every pick up - doesn't matter when you time it.

If you ever need help in Walgreens find Caleb. He is the best at customer service…read more Thanks!

This is a very nice place and I love coming here. The assistance are always helpful. The value of…read moreeverything is always great.

Grand daughter had her wisdom teeth extracted this morning. Oral surgeon sent scripts to…read moreWalgreens. Walgreens said they would be ready by 12:10. We got there at 12:45. The pharmacist said it would be 5 or 10 minutes more. In the meantime of waiting, they closed for lunch at 1:30 and were closed until 2 pm! Pharmacists don't seem to have any sympathy to hurting people's frustrations lady ne t to me was telling pharmacist that she couldn't wait another 20 minutes and her husband couldn't take other products due to a bleeding ulcer. I guess I was supposed to drive to Battle Creek to drop grand daughter off and then come back to get her s ripts! No sympathy out of these so-called health care workers!

The pharmacy takes forever, seems like they do not have enough staff to remain efficient. I waited…read morein the drive through line for a long time and would've choose to go anywhere else of that meant I didn't wait and waste time for so long. The employees are all polite and the Walgreens is nice.