Great people, nice to work with and very knowledgeable and I saved a couple hundred dollars.read more

I cannot say enough about Erin Bratica at Murphy's Insurance!…read moreShe is professional,knowledgeable & has supported me over many years. She goes above and beyond & advocates for us and we are so grateful . She cares and it shows! Nancy (Hudson)

Erin really went above and beyond to help us out of an I credibly tough spot!…read more She was so kind and acted with the urgency we needed. She was also o credibly thorough and understanding through the process. THANK YOU ERIN!

I have been with Gersh for a very long time and absolutely love the coverage and ease of working…read moreLynn. Lynn is exceptional and always gets back to asap. I stay because Lynn is amazing. I would give 5 stars except when you go in person to get something done the office can run a long.

Screwed me every chance they get had them for the last 3 years cannot wait until my policy is over…read moreso I can get an insurance company with regular hours and nicer people.. customer service couldn't be worse and the rates are higher than anywhere else in the Marlborough area, take my word for it you will regret doing any business with this insurer

Fitts employs extremely rude insurance agents. Seriously unbelievable. Don't bother calling with…read moreeven a simple question. They will make you feel like you are bothering them, like you shouldn't have called, and will treat you like you are an idiot. Horrible company. Stay away!

If you're looking to get a call back from Linda don't hold your breath. 2 weeks is unexceptableread more

Pete and his team are fantastic. They always listen to your insurance needs and provide the proper…read morecoverage needed to ensure your insurance peace of mind. Home, Auto, or Business Pete has you covered. Jim Romeo

From the owner: Personal Insurance Products *Home…read more*Auto *Life *Long-Term Care *Health & Disability *Renter *Boat *Recreational Vehicle *Valuable Items (Jewelry, Fine Art, etc.) *Flood *Umbrella Business Insurance Products *Auto *Property *Bonds *Inland Marine *General Liability *Worker's Compensation *Umbrella *And More...

THIS PLACE SUCKS!!! Leave several messages for BRENDA and NO One ever calls back! No one is even…read morethere to answer the phone, its all voicemail. I will be cancelling policy and do not recommend using downey insurance. There are too many insurance agents out there that give way better service and prices. If I don't get a call back by Monday July 28, 2025, I will be reporting them to insurance board.

I was involved in a rear end collision (a van hit my back bumper). I called my insurance agent…read moreDowney Insurance to inquire about opening a claim. The problem is nobody answered the phone so it went straight to voicemail. I left a VM to call me back. A day goes by and nobody called me back. I called again and I got sent to voicemail. Nobody ever called me back. I got fed up and drove to Downey Insurance's office location in Marlborough just to ask a simple question. The woman at the front desk gave me the wrong information and said I had to pay a $300 deductible for the damage if I opened a claim through them. I told her it wasn't my fault and I had all the other driver's license and insurance information. It was not a hit and run. She said I would still be responsible for a $300 deductible. I found out later by speaking to my insurance company directly that what she told me was not true. I wouldn't have to pay anything. I would not recommend this agency.