They spent weeks mulling over whether they would pay my homeowners claim. In the end they denied…read moreciting legalese that had no apparent connection to my situation. When I requested an explanation in English the adjuster just talked in circles providing no clear answer. This was done after refusing to come to my home to see the damage firsthand. I would give them a zero if I could.

Absolutely livid. Received an email that my automatic payment was cancelled due to an issue the…read moreprevious month. So, I paid my bill manually on it's due date. 2 days later the automatic payment went through so they effectively charged me twice. This put my bank account into the negative and I called to refund one before my bank charged me an overdraft fee. They told me I will have to wait 10 days for the payment to cycle before they could start the process for a refund. So now I'm hit with an overdraft fee and have literally no money. I am way too poor to be able to afford this.

Cheryl was pleasant, professional, and best of all saved me $700 per year on my home owners…read moreinsurance by switching from Allstate. Even without the much heralded "auto-home bundle" I'm well ahead of the game now. And the coverages I got are better...you can't beat that! I'll be switching my auto to her soon. And who knows, maybe I'll even get some pet insurance (I got a good quote, but have to pace myself). Give Cheryl a call, because as an independent agent she can probably get you better coverage for less money! And if she can't, it cost you nothing but a few minutes to try.

From the owner: We help you design the insurance package that works for you. We do the busywork so that you don’t…read morehave to.

I am being charged interest on a loan that I don't recall taking out. I requested documentation on…read morethis and was assured that I would receive an itemized list of the charges on this load and a copy of the check with the endorsement signature of who cashed the check. I did not receive the check copy only the interest rates being deducted from my policy. I am going to attempt to contact this company again on Monday to get the copy of this check. If I can't get I will be contacting better business for their help.

Terrible customer service. It's almost impossible to get hold of someone, and then get the…read moreinformation you need. Phone calls are not returned nor are emails. What normally would take two or three days take more than 10 days, that's after taking two weeks to try and get hold of somebody. I would rate a -10 if I could.

This guy is the Albert Einstein of car insurance! He put me on a new company where I saved $1600…read morefrom my previous company!! Wowsers

From the owner: Since 1989, Marc Alkes Insurance has helped homeowners and business throughout Worcester County…read morefind the best coverage for the best price. We sell and review Auto, Home Owner, Life, Business, and Commercial Insurance packages. We are an Independent Insurance Agency representing over 40 insurance companies, and have access to over 10 Massachusetts Auto Insurance Companies to give you a wide and affordable selection of insurance products. Call us today at (508) 755-7969 and one of our Insurance Specialists would be glad to provide a free no obligation insurance quote for all of your Auto, Home Owners, life, Business, and Commercial Insurance needs.

Expensive if you want to insure a vacant home, but I am lead to believe that is an industry…read morestandard. I found the agent kind and compassionate but they needed to consult an associate with regards to my policy. Did not have the information to answer my questions about my policy. The follow up documents were mailed to my home quickly. Overall I am satisfied with my experience. I would recommend them.

This is the best place in America to buy your home and car insurance and all your insurance needs…read morethe staff is very nice, Dennis Sr and Jr, Mario and the entire staff is always so helpful and willing to go above and beyond to help you find the right insurance for you and the best price I have bought my insurance from them for years and I always will buy from them, you should buy your insurance from them to they are the best or the best and have very big hearts. The best insurance agency in the world is right here in Shrewsbury

Very nice people in the office and are always helpful. I love that you can insure and register your…read morevehicle here, all in one visit! Being able to get plates for your car is a huge time saver! I absolutely recommend this insurance agency.

When I shopped around for insurance at first, A Affordable found me the least expensive insurance…read more However, it kept going up every year, even though I was accident free. I questioned that and they told me they checked all other insurance agencies they work with and what they had quoted me was the cheapest I ended up calling one of those insurances directly and they gave me a quote that was $800 cheaper a year.

This company is run by a very unprofessional staff. I bought what I thought was car insurance,…read morehowever, when I received two consecutive bank statements, I noticed that I was been charged two different amounts. I called the company, after several unanswered calls, I finally got through to someone. I was told that I had bought rental home insurance as well. This was such a lie. I owned my home for 28 years, why would I need rental insurance. It was never discussed. I was given a number to call. I called and left several messages. I also called and left a message for the manager. To date no return call. I had to call MetLife the insurer who took care of my issues very quickly. This company is dishonest and do not return phone calls. Their customer service is non existent and they don't seem to care! They don't even deserve one star!!!

This company was referred to me when I bought a new car. I…read moresigned up (actually signing) for 4 different kind of insurances. Because of their incompetants I was driving 6 weeks with no car insurance ! WITH A NEW CAR ! To say they are clueless is an understatement

Highly recommend the Zawada agency as they are very responsive and knowledgable with any questions…read moreand concerns regarding policies and claims. Very easy/non-stressful experience which is not always the case with insurance.

Zawada Insurance is great! I deal with lots of insurance…read moreagencies and this company is definitely top-tier. You call and you get live people answering the phones and you feel like they really care about earning/keeping your business. Give them a chance to give you a proposal, you won't be disappointed.

They are only interested in selling high-priced insurance policies. We have been with them for 10…read moreyears and they are good at going for the gold but on service they fold. I am getting too old to be left out in the cold. Thanks for nothing.

The people at Marsh Kemp are truly professional. They truly go above and beyond to assist with all…read moreinsurance needs. If you want superior service, this is your agent.