I am being charged interest on a loan that I don't recall taking out. I requested documentation on…read morethis and was assured that I would receive an itemized list of the charges on this load and a copy of the check with the endorsement signature of who cashed the check. I did not receive the check copy only the interest rates being deducted from my policy. I am going to attempt to contact this company again on Monday to get the copy of this check. If I can't get I will be contacting better business for their help.

Terrible customer service. It's almost impossible to get hold of someone, and then get the…read moreinformation you need. Phone calls are not returned nor are emails. What normally would take two or three days take more than 10 days, that's after taking two weeks to try and get hold of somebody. I would rate a -10 if I could.

They spent weeks mulling over whether they would pay my homeowners claim. In the end they denied…read moreciting legalese that had no apparent connection to my situation. When I requested an explanation in English the adjuster just talked in circles providing no clear answer. This was done after refusing to come to my home to see the damage firsthand. I would give them a zero if I could.

Absolutely livid. Received an email that my automatic payment was cancelled due to an issue the…read moreprevious month. So, I paid my bill manually on it's due date. 2 days later the automatic payment went through so they effectively charged me twice. This put my bank account into the negative and I called to refund one before my bank charged me an overdraft fee. They told me I will have to wait 10 days for the payment to cycle before they could start the process for a refund. So now I'm hit with an overdraft fee and have literally no money. I am way too poor to be able to afford this.

This company is run by a very unprofessional staff. I bought what I thought was car insurance,…read morehowever, when I received two consecutive bank statements, I noticed that I was been charged two different amounts. I called the company, after several unanswered calls, I finally got through to someone. I was told that I had bought rental home insurance as well. This was such a lie. I owned my home for 28 years, why would I need rental insurance. It was never discussed. I was given a number to call. I called and left several messages. I also called and left a message for the manager. To date no return call. I had to call MetLife the insurer who took care of my issues very quickly. This company is dishonest and do not return phone calls. Their customer service is non existent and they don't seem to care! They don't even deserve one star!!!

This company was referred to me when I bought a new car. I…read moresigned up (actually signing) for 4 different kind of insurances. Because of their incompetants I was driving 6 weeks with no car insurance ! WITH A NEW CAR ! To say they are clueless is an understatement

Absolutely awful company. Tried calling them for a question. When calling it goes directly to a…read morevoicemail no one answer the phone.

Wait until your car get hit... the ell me what you think of this insurance agency…read more... Brain jumps ship... can't handle the pressure of customer service! doesn't answer phone calls, I waited two week for insurance company to even answer me, I also found out after my accident my deductible when from $500 to $1000 after the accident, I ask for rental coverage but didn't have rental coverage! Pay attention to your policy, I didn't and got screwed!

This review encompasses AAA LIFE INSURANCE as well as AAA Auto…read more I've used AAA For over 30 years and cannot recommend them at all. It's not cheap and service sucks. I purchased AAA premier for my daughter thinking that she'd be protected from getting stuck. Her car would not start last year and when the service truck arrived she needed a tow and was REFUSED. My daughter had Premiere which covers a single tow up to 200 miles and 4 additional tows up to 100 miles She called AAA customer service and explained to them she had a Premier membership and absolutely had towing but even customer service screwed up and said no towing She lost her job that day as she could not get to work thanks to AAA BOTCHING up and refusing towing even though she had coverage I called a AAA manager next day and blasted them out - then was told a "computer issue" caused the problem. Damage was already done and AAA dropped the ball and offered zero compensation to my daughter Life Insurance just as bad. Bought a policy with a good quote and after 2 months they still hadn't activated my policy even though I paid for it. I called this past Monday and CANCELED it because once again they botched it Was told refund will hit my checking account count no longer than 2 days. Today is 5 days and still no refund. Called once again and of course they don't know where my refund is Stay away from AAA.

Triple AAA just sucks now U can not get in touch with any part of aaa they send a link that dose…read morenot work i been with triple aaa for 20 plus years it's time to move on there like Deangelos sub shop they just went down hill now for a couple years now they just suck now sad part is they just don't no it yet

Highly recommend the Zawada agency as they are very responsive and knowledgable with any questions…read moreand concerns regarding policies and claims. Very easy/non-stressful experience which is not always the case with insurance.

Zawada Insurance is great! I deal with lots of insurance…read moreagencies and this company is definitely top-tier. You call and you get live people answering the phones and you feel like they really care about earning/keeping your business. Give them a chance to give you a proposal, you won't be disappointed.

Cheryl was pleasant, professional, and best of all saved me $700 per year on my home owners…read moreinsurance by switching from Allstate. Even without the much heralded "auto-home bundle" I'm well ahead of the game now. And the coverages I got are better...you can't beat that! I'll be switching my auto to her soon. And who knows, maybe I'll even get some pet insurance (I got a good quote, but have to pace myself). Give Cheryl a call, because as an independent agent she can probably get you better coverage for less money! And if she can't, it cost you nothing but a few minutes to try.

From the owner: We help you design the insurance package that works for you. We do the busywork so that you don’t…read morehave to.