Had multiple bids for a stair lift for our home . Pacific Mobility was very professional and a…read morelittle cheaper that other estimates. It was installed a few weeks ago and so far so good.

From the owner: While all companies should honor their clients' health, safety and happiness -- we accomplish this…read morein a manner that distinguishes us in our industry. Pacific Mobility Center, Inc. is a family-owned business with over 64 years of healthcare industry experience. We aim to provide the highest quality home care and accessibility products and supplies to our valued local and online customers with ease and value. Improving and supporting the health of our patients while protecting client/patient rights, understanding our responsibilities, promoting dignity, and upholding confidentiality are vital to our relationships. Our team places these values as the highest priority in the delivery and follow-up process. Pacific Mobility Center provides staff members with updates on the latest home healthcare technology through attendance at seminars, participation in factory training programs and in-house education. You will find that our focus on respect, trust, integrity, and truth will help you to make the best decisions about your healthcare and mobility products and services.

Came in here looking for a wheelchair and Mr Armando very helpful and knowledgeable of what we…read moreneeded.

Very helpful, offering recommendations and comments to the equipment that we need. If needed, we…read morewill be back.

Active Mobility is so amazing. John and his beautiful wife Getty are kind considerate and so…read moreknowledgeable. What a pleasure it was purchasing my mobility transport unit. If you have the time, ask John the fantastic owner about his background and how his life should be a Lifetime movie!! Thank you Active and best of luck .

I had a great experience with Active Mobility. I didn't think to order mobility equipment for my…read morevisiting disabled family members, and Active was suggested. I called and secured exactly what I needed and had it delivered exactly when I needed it. They delivered quickly and were incredibly patient, answering all my questions with excellent customer service. The scooter and wheelchair were good quality and worked for what we needed. Highly recommend.

If all establishments were like Equipment Outreach, Inc the world would be a better place. They…read moretreat all of their customers with the utmost respect and care and are highly accommodating. Dan Brosler is a superstar! The man knows anything and everything about veterinary equipment and the industry. He has been very supportive in helping me establish my new veterinary practice from the most basic to the most challenging tasks. Sometimes, spending hours on the phone with me discussing different possibilities and options to help me stretch my dollar. Dan is surrounded with very wonderful and knowledgeable people. Take Tammy Waite, his trusted assistant. Tammy is great. If you have any questions about a product or need locating something and ship it to you pronto, ask Tammy. I love working with her as well. Equipment Outreach, Inc will help you no matter what your budget is. The best suggestion is to be upfront and honest with your needs and expectations. The rest, Dan and his team will try to do for you. Overall, I am very impressed with a quality of service and dedication from Dan and his company. I am looking forward to working with him for many years to come. He is filled with great tips and money saving ideas. Dan is a true businessman that is looking to establish long term relationships. I strongly recommend Dan and Equipment Outreach, Inc.

I was the executor for family friend who was terminal and who passed in July. In addition to…read morecancer, she had congestive heart failure and required oxygen 24/7 for the last seven months. I rented, and then bought a portable oxygen unit from Harmony, so that we could get back and forth to doctors and the hospital. Harmony representatives were always very professional, eager to assist, and arrived on time for any appointments. I recommend Harmony for any medical supplies without any reservations. They were great.

Son needed a knee scooter to help him get around with a hurt foot. The pricing was very reasonable…read moreand they have a military discount!

My husband is a stroke survivor who is learning to walk safely…read more We owned a simple Drive rollator whose wheels were no longer willing to work. I looked for a shop to maybe repair the old thing and on July 1, found ZMI. Zane and Jenna brought out some ideas while emphasizing that both repair and replacement were available to us. Drive, being the big supplier of wheelchairs and mobility aids, has several products to consider between the old silver hospital walker and our new ByAcre carbon tripod rollator, which is far too light for my husband's current level of skill. He nearly fell when making a turn using this lighter one. Zane at ZMI showed me the available four-wheeled rollators once I decided to replace our current model. We were able to pick up a Drive Nitro model a few days later. Communications and the ordering process were great! The new Nitro is so much lighter and easy to fold in order to lift it into the car. The seat is comfortable and there is a big mesh bag for carrying your possessions. Weight limit is 300lbs. Jenna is so helpful and had even brought the old heavy dinosaur in to the shop and then loaded the new one for me. Now, when my husband walks around the house or out and about in town, he can't stop telling me he is amazed with the Nitro's ease of use. Yesterday he stored his brownies and other pastries from TKB Bakery in the bag and he guarded them from predators like me! I had not imagined there would be a sales and repair shop for us but I am so glad we came to ZMI first. Directions: ZMI is rather behind Agua Caliente Casino and between CA 111 and Gerald Ford. Be very careful when looking for the ZMI shop on Perez Road. I prefer to come in from Cathedral Canyon, which is just north of the theater plaza, instead of via Date Palm. If you take a left on Perez from Date Palm it's very difficult to find plus you have to take a left turn with cars buzzing around the corner on Perez. The office signage is "Vessco" and ZMI is not greatly visible from the eastern end of Perez plus it is on a bend in the road. The industrial park is in the same section as all the art galleries and printers/framers. We are thrilled we now have this connection and a great resource for sales and service. Thank you, ZMI!!

We had a mixed experience with this company. The pickup process was smooth, and the customer…read moreservice team was friendly and helpful. However, we ran into issues with the scooter during use. We rented it for my father-in-law to attend Stagecoach and made that clear during the reservation process. Despite that, we received a call on the first day saying they were unaware it would be used at the festival, which was frustrating since we had discussed it beforehand. Ended up being confused with another customer. The scooter did get him from the handicap parking area into the venue, but it consistently lost power afterward. We had the key off and stationary the entire time, but by the end of each day, we had to push him most of the way back to the car. We made sure to fully charge the scooter every evening, yet the same issue happened each day of the festival. We did inform the associate when we returned the scooter. While the initial service was great, the reliability of the equipment didn't meet expectations, especially for an event like this.

The people at PMC, from the girl who takes your call to the salesman and installers, are all…read morecaring, and very customer satisfaction oriented. I have dealt with other places and these folks by far are the best.

Prompt and affordable. All of the staff were very helpful…read more They came out very promptly and installed the chair lift quickly with no problems at all. We are very happy with their work.

Incredible company and so helpful! John and Kristine went above and beyond to help our family! I…read morewould highly recommend their company- they have an amazing inventory of disability products and their pricing and service are top notch! Jim N. San Clemente, CA

From the owner: We sale Mobility Equipment for those who have mobility issues. we believe in Mobility Made Fun…read morebecause having a disability shouldn't stop someone from being active & having fun!

Bob is straight forward guy wants to help you find the right scooter. Fair prices,…read more Allows you to test ride to check out scooters. Bought mine a year ago and still works great. Recommended many people to go visit Bob.

I bought my scooter here a month ago, and brought it in for service today. I was referred by…read moreseveral people (friends) who've bought from them through the years. Charlie, the owner, and Brandon are great. Have always been super kind. They always keep their commitments, And are very fair on any non warranty service. I love them, and love my scooter!!! I'd highly recommend dealing with them!

Federico's Medical Mobility Supply still owes refund of $21.88 taxes Michael collected on $250…read morepurchase. My elderly independent disabled family member were purchasing a rent to own Golden Envy GP162 power chair from Federico's. On 07/22/2026 wrote check/check $316.88 cleared next day. Tried using chair 07/24/2026 it was horrible. Chair slid and was unsteady upon trying to sit down, a complete safety hazard. The bad part is Michael the owner was aware of chair condition before selling it. Contacted store same day requested refund Michael said it would be picked up Monday 07/27/2026 and refunded $250. Auntie called on 07/25/2026 to see if he had a Jazzy Air 2 what she originally called for. Said he had one and would send pics, didn't. On 07/27/2026 Golden Envy picked up. Same day provided Michael with refund method info. Michael insisted on card cvv # which isn't necessary for refund. Refund due by 08/03/2026..... no refund. Auntie called Michael on 08/05/2026 at 9:34am. Michael said he needed card info. Card info was provided 2nd time. Auntie called back at 10:51am requested copy of POS refund receipt. Michael said he was at Staples purchasing a printer and would text refund receipt, never did. Auntie called Michael at 4:48pm and for 21 min he said everything from he's getting a money order after work to mail her (she refused a money order), to financial problems all things considered irrelevant to her refund. Then while she was on the phone he sent her a pic and asked why does it say that while he's trying to process. She told him she didn't know. Asked Michael to verify card info then while he was processing she said she was unlocking card (which to process refund it doesn't matter if card locked). They ended conversation. Then Auntie hears Michael tell someone never doing business with her again, complaining and had card locked etc in degrading tone. Michael never communicated anything to Auntie about her refund. Refund of $250 received did not refund $21.88. If Auntie had not kept inquiring about her refund it is a great chance refund would NOT have been processed. Federico's Medical Mobility Supply still owes $21.88 tax refund. Called 08/07/2026 regarding tax refund of $21.88 Michael said he was doing an eye exam. Why would a durable medical equipment (DME) supplier say he's doing an eye exam? Federico's Medical Mobility Supply is NOT recommended as a trustworthy business.

Everything went better than well. The customer service was as good as I have ever had. I wasn't…read moreaware that the ownership had changed and was pleasantly surprised.