Appointments are always on time when I go in, barely spend any time in waiting room, which is rare…read morewith any medical offices, The staff are always tentative and care, don't treat you as a number but treat you as a friend and have your best interest in mind.

From the owner: Our comprehensive services include the following:…read more *Preventive Dentistry *Dental Cleaning *Crowns and Bridges *Porcelain Veneers *Cosmetic Bonding *Sealants *Tooth Whitening *Implants *Root Canal Therapy

I can't say enough wonderful things about Dr. Hawkins and the staff at Advanced Endodontics. My…read morementally disabled brother had an appointment for a consultation on two teeth to see if they were candidates for root canals. Not only did we get the consultation, the did root canals on both teeth. My brother is 63 and has severe OCD,schizophrenia, anxiety disorder.... Anyway, they were so sweet to him. They let him listen to classic rock on headphones. He was very comfortable and experienced zero pain. I'm very grateful. I highly recommend this business.we

I went in for a procedure to be done. They waited till my mouth was numbed up To inform me that it…read morewas going to be almost twice the price they quoted me. They should have told me before they ever stuck me with anything. Very unprofessional to do that!! So be ware!!!

If I focus strictly on the quality of the dental work itself, I was satisfied. Unfortunately, my…read moreexperience with this office was overshadowed by serious concerns about their business and billing practices. Several months after my treatment, I was contacted and told that my insurance had denied the claim and that I now owed over $1,200 in additional charges, on top of the $700 I had already paid as a copay. After investigating with my insurance carrier, I learned that the denial occurred because the office failed to obtain a required prior authorization. Under the provider's contract with my insurance, for the procedure I received, my patient responsibility was $0. In other words, I did not legally or contractually owe anything beyond what insurance covered. Despite this, the office aggressively attempted to collect additional payment from me. Because my patient responsibility was zero, the $700 I paid was an overpayment that was only refunded after continued dispute. According to my insurance carrier, these collection attempts constituted a violation of the provider's contract. It was deeply troubling to be pressured to pay for a mistake that was not mine. I carry insurance specifically to avoid situations like this, and it is unacceptable for a provider to shift their administrative errors onto patients. While the clinical care was fine, I cannot recommend this office due to its handling of billing issues. Patients should be able to trust that insurance is processed correctly and that they will not be pressured into paying charges they do not owe.

I went in for my first root canal and I was anxious but the staff made me feel comfortable. They…read moreoffered me a blanket and a neck pillow. I was also given noise canceling headphones with music to listen to while it was going on. It only lasted 20 minutes. I was in and out of there in an hour.

I'm 58 and have lived a lot of places and been to a lot of dentists. La Grande Family Dental is the…read morebest dentist I've ever been to. They're professional, and have a relaxing atmosphere that puts you at ease. They do a great job, and will be my dentist the rest of my life.

From the owner: General dentist providing comprehensive dental care for the whole family!read more

Ive had to have 4 root canals in the past. This last I had done at Columbia river endodontics was a…read moredifficult procedure, due to the unusual root of the tooth. I must admit this was the least painful root canal I've ever had. Matthew Schaffer DDS did the root canal. I appreciate his expertise. From numbing to to finish I felt comfortable and informed. Dental assistant and staff very helpful. The billing for the procedure was also done efficiently.

Poor customer service. Filling lasted just over 1 hour because they will only place temp filling so…read moreyou have to go back to your dentist after. Called and told I could simple leave work and drive an hour back to their clinic and they would put another temp filling in. Refused to take my insurance cards when I checked in stating "we have all that," yet I had never provided. Then they billed my policy under a made up name. (made up my husbands name, and I was the policy holder.) so not only refused to take insurance cards, then didn't read the paperwork I filled out and just made up the information. Waist of my time. Had to go to a real dentist the following day to fix.

Everyone there is great. Office staff is very helpful. Sorry Dr Barney left but my new dentist…read morethere is great.

I have had a phobia for years, I refused to go back to a dentist. When I went to Kennewick Dental,…read morethey put me right at ease! Warm blankets, TV, Massaging chair. They understood my fear and helped me understand every step of the procedures. I no longer feel like I need to skip the dentist! I would have gone MUCH sooner if I had known it was going to be like this! Staff is wonderful and the dentist was fabulous! Thank you for helping me get a healthy mouth back!

Best dentist we've ever had ever had Moved back from Florida…read moreafter traveling extensively for 20 years, and was happy to see that he was still in practice. All of my family here have gone to him for years in Walla Walla, and was thrilled that we were able to see him.

Dr. Rietz and his staff are the best group in dentistry that I've ever been treated by. I agree…read morethat they are top of the line all the way around. Patient care, knowledge and great energy are what stands out the most but being made to feel comfortable and safe, in an otherwise challenging treatment, goes a long way. I have an aversion to dentists from poor treatment as a child but I never worry when I go to Dr. Rietz' office. They are patient first and it shows. They communicate throughout treatment so there is no mystery what's going on. Some of my dental care has been a challenge but they always have an answer. I'm a patient for life.

This office overcharges for services and is highly unethical in its practices of charging for…read moreservices not rendered. Check your statements and find yourself a new dentist. We will be going out of town for our dental care from now on.

Eli has been my dentist for quite a few years now. What I love about going to him besides his good…read morework and always having a smile on his face is that he listens to my concerns and is willing to let me try a natural approach to some things.