This place isn't horrible, just don't bother making an appointment because it does not matter to them. Other than waiting over an hour after our scheduled appointment, little disappointed in the service. read more

The staff at MedHero went above and beyond to provide me with top notch level of care during my recent COVID symptoms appointment. Thank you Dr. Keith Yablonicky, PA Brooklyn, and Leanne for healing me up! read more

My wife had severe bronchitis and needed immediate hydration and medical treatment. Staff were superb. Incredibly grateful for their thoughtful service. read more

Easy to pre register which makes things move quickly. Space was clean and the staff was friendly and communicative.

Super efficient and the PA is the most positive energy guy! Great overall experience. Needed a Rx and all pharmacies are closed, but they could prescribe onsite, so took care of it at 7:30pm. Very nice. read more

A family member recommended this urgent care to me and it did not disappoint! The staff is absolutely amazing. The front desk girl, Evany, was so patient with me and answered all my questions. My entire visit was so quick! I will be recommending this urgent care to everyone. read more

They are the best urgent care in town!! Been here multiple times and they always take care of me- even willing to help me out last minute when i really am in need. Couldnt recommend more; budget friendly, always fast to get you seen, great staff- love it!! read more

When I got here at 9:00 am to check-in, they didn't have me in the system They ended up re-booking me and I got a Text message saying my appointment was at 10:00 and I got a message saying my estimates time was 10:03 and it is NOW 11:03! read more

Everyone who works here is not only extremely professional and knowledgeable but also very friendly! The same day I went here, there was a patient who was very angrily speaking to the people at the front desk (think she even left a bad review). Despite this lady's rude temper, the people at the front desk were very professional. On top of all this every member of staff, from the people at the front desk, nurses, radiographer, and PAs took great care of my partner. Hardly any wait times and I could tell they genuinely cared about his pain and comfort. read more

Made an appointment online but I still had to wait over an hour and a half for an appointment that lasted less than five minutes and did not resolve my medical issue. They let a person who walked in with no appointment go ahead of me. Minimum appointment fee is $170 base fee and then for other services they add on to that. Place seemed clean and I like the air filtration system in the exam rooms, but the waiting room air was bad and had a foul rotten egg diarrhea smell. Person who examined me was a medical assistant, not a doctor. Lady who took my vitals seemed irritated by her negative tone of voice. It is in a nicer area but I felt that for the service I received, it was overpriced. Compared to other walk in clinics, I guess I will give it 3 stars instead of 2 stars. read more

Best urgent care ever. So professional, beautiful interior, with the most friendly & caring staff who are very thorough in their practices.

I love going to med hero!!! The med spa is very clean and inviting. Every employee I have encountered is very friendly and helpful. The staff is very knowledgeable. I don't feel pressure to buy products or treatments, but honest suggestions of best treatments for my skin type. I've seen Dr.Keith, Genevieve, and Cristen for treatments. All were very professional and knowledgeable. I feel like I'm in good hands coming here!! I've tried micro needling with prp, a facial, and skinfinity. I would recommend any of these treatments. They all helped improved my skin. Thank you to everyone at the staff that has made me feel like a valued customer! read more

Medhero - Skin without makeup after 2 micro needling with prp treatments. Improved fine lines and pore size, natural glow - Urgent Care Near Me - La Costa, California

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These guys are awesome. I have used other Urgent Care type facilities and MedHero stands above. You feel much more cared for and not rushed. Awesome staff. I was there for x-rays after a mountain bike crash and also for C-19. Maybe I have been lucky but on my visits it was also a short wait for service. read more

Medhero - Damaged thumb from a mountain bike crash. - Urgent Care Near Me - La Costa, California

I saw a nurse practitioner here by the name of Cassidy. She was so helpful and went out of her way to find a solution to help me. They are very fast and efficient here and very friendly. Definitely recommend the urgent care read more

I am beyond grateful for these hardworking and sweet people. We rushed in on a Sunday night for our 6 year old daughter who needed stitches on her leg. Jess was so patient and sweet with her. Today we went in for the stitches to be removed and again was well taken care of by all the staff. Highly recommend this location for all urgent care needs. read more

Came here after I sliced my finger while cooking dinner. They saw me even though they were about to close. The stitches were quick and relatively painless. They healed really well too. In general everyone was kind and efficient. read more

Wow, amazing care!! I was so lucky to find care here yesterday to diagnose and treat my bronchitis! It started with easy online appointment scheduling, easy parking, courteous/efficient front desk check in process, and then the superstars came out - Kamran the imaging tech (seemed like the offices Swiss Army knife and had an answer for everything!) was so pleasant, compassionate, knowledgeable, and collaborative. He, along with the phenomenal PA, tag teamed my work up. I can tell they enjoyed their jobs and were mission-driven individuals. They were there to care for me - not just my lungs, but my whole self. All this terrific care, and delivered in a very clean office with beautiful wood floors and woven-textured walls. This was truly caring and dignified care experience. I'm already feeling better and I have this team to thank. read more

This place is a godsend. Open an hour later than all of the urgent cares in town saved us. We were in immediately and receiving care within 10 mins. The doctor put my very scared son at ease. The rooms are incredible and some have tvs. The whole process was so much better than I expected and saved us from the ER. I will never go anywhere else! read more

Always love coming here...so grateful they are just around the corner from my house. I've never waited longer than 30 mins to be seen and they are always so helpful. Also love they have an xray machine! read more

I want to thank every single employee at this establishment. Thank you for making me not only feel better but for making me feel at home the entire time I was there. From my check in experience to my discharge, everything was absolutely spectacular. You can tell that they genuinely care about the well being of their patients and making it their mission for us to feel better. Incredible staff, doctor, nurses, my man Ray, and everyone there. I wish I could make this my primary!! read more

Staff and providers here are friendly and professional. The service is quick and reliable!

Thanks so much for the good service. I appreciate the good care. I like the convenient location and friendly staff.

Appt check in was at 320. Told we had one patient ahead of us. Got xrays and told MD would see us in 10 min. After 30 min asked again and was told we were next patient. Took the MD over 2 hrs to see us from the time we checked in. read more

The billing practices of this entity are dishonest. The government is paying the co-pays on insurance plans for Covid testing. When I made my appointment for a blood test I was told there was a $5 co-pay. Then I contacted my insurance company and they told me there is no co-pay on Covid testing. They pointed out where this is clearly stated in my insurance plan. I took the written insurance plan with me for the blood test, but the receptionist said they could not accept this and were required to charge the co-pay. But we would get a refund after the insurance company paid the bill. The following week my wife had the exact same experience and she fought even harder with the receptionist. After the insurance company issued the EOB that documented what we had told MedHero at the front end, she called Med Hero twice over the past month asking for a refund. The first time, they told her our Visa would be credited. It wasn't. She called again on 1/21 and they said they'd look into it and call back. They never called back. So we disputed the charges with Visa. Today we were notified by Visa we were credited. You can say it is only $5 x 2 = $10, but we have a good insurance plan and only have a $5 co-pay. You would assume they are following this same procedure with every Covid blood test they are doing. Most people either forget to follow-up or blow it off because it is only $5-10. But if you multiply the large numbers of Covid tests this company is doing by this $5-10 overcharge you can see the magnitude of the dishonesty. The second complaint is the aggressive efforts by the doctor on staff to sell the supplements. For people who are into paying high prices for supplements, this may be cool, but it really makes it uncomfortable when the doctor is pushing them when you don't want to pay such high prices for something. We don't have past experience going to the doctor and after the medical issues is taken care of to get a sales push. The doctor carries around the vitamins in his pocket to show you after he treats you. Follow-up 1/30/2021: One of the owner/doctors called me to discuss the billing issue. Initially, he listened. Then he went on a long and intense dialogue about their medical qualifications. When I attempted to bring the discussion back to the billing issue of co-pays the doctor/owner started "talking over me." I told him the Federal Law was that there are no Co-pays and he needed to change their system. He said it depends on factors. I eventually had to terminate the call because he wasn't listening. My final statement was to fix the problems I identified so others were not charged Co-pays. Because this Doctor/Owner did not appear to understand the law I am going to provide it here. My hope is Med Hero stops charging Co-Pays for Covid testing because that is what other labs nearby have been doing since the law was passed. _________________ U.S. Department of Health & Human Service website https://www.hhs.gov/coronavirus/cares-act-provider-relief-fund/for-patients/index.html CARES Act Provider Relief Fund: For Patients The law requires health insurers to cover medically appropriate COVID-19 and antibody testing without any cost to consumers. According to the law, that means no copay, coinsurance, or need to meet a deductible as well as no charge for the testing itself or the related doctor's appointment. Congress also set aside a pool of money to cover people who are uninsured. Private insurers generally must waive an insurance plan member's cost-sharing payments for COVID-19 diagnostic testing and certain related items and services. Some private insurers, including Humana, Cigna, UnitedHealth Group, and the Blue Cross Blue Shield system, have agreed to waive cost-sharing payments for COVID-19 treatment for insured patients. If a patient has insurance and seeks COVID-19 treatment from an out-of-network provider that has received General or Targeted Distributions from the Provider Relief Fund, the provider has agreed not to seek to collect out-of-pocket payments greater than what the patient would have otherwise been required to pay if the care had been provided by an in-network provider. ________________________________________ If you do not have insurance If you are uninsured and receive COVID-19-related testing and/or treatment services, your provider may have submitted a claim to the Health Resources & Services Administration (HRSA) for reimbursement of these services. Providers who participate in and are reimbursed from the HRSA COVID-19 Uninsured Program are not allowed to "balance bill" individuals who do not have health care coverage (uninsured). read more

this place is a joke - terrible service and add junk fees that insurance won't pay for - that's a huge red flag when a practice has fees that insurance doesn't recognize read more

As a local family doctor in North County I have been sending many of my patients for after hours and weekend care to Med Hero for the last several years based on their excellent community reputation. Last night I got to experience the magic first hand! I had a family member who needed an urgent monoclonal antibody infusion for a severe case of Covid and I needed a rapid Covid test. From the moment we walked through the door, the experience was outstanding-- exceptional quality of care, friendly customer service, knowledgeable providers. We were able to quickly access their forms through a simple link on my phone to get my appointment started. The front desk team answered all of my many questions with a smile. The medical assistant and physician assistant who treated us were professional, kind, articulate and informative. The decor and vibe of the whole place is peaceful and welcoming. Not your average doctor's office and certainly the best of the best when it comes to urgent care! Thank you Med Hero team for making our experience so pleasant! Everyone is feeling much better today thanks to you read more

Best urgent care around. Helpful and friendly and quick. They even had X-ray in house.

Excellent urgent care place! Clean, esthetically pleasing, staff are very professional, quick and courteous. Hope you never need to use it, but if you do, you won't be disappointed. read more

Medhero - Urgent Care Near Me - La Costa, California

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Quick and easy. Front desk was helpful and doctor was very nice and accommodating. Recommend 10/10

I had an impactfully positive experience being here the first time last night. Cameron the X-ray tech who did the intake was SUPER friendly, personable and efficient. I wish there is Cameron at every kind of service provider. Meredith, PA appeared to be knowledgeable. She went straight into explaining in details what treatments needed to take place. She was not chatty, but also very efficient. It was late and I was suffering a bit so I was just happy to get treatments. The steroid shot to reduce my very swollen and red foot, along with other treatments, worked well. It was 80% deflated in the morning. Unfortunately, my experience with the CVS right across the street was the opposite. I was there for a whole hour before I got the meds. read more

So grateful to have a place like this in our community! The staff is always super friendly and it's always spotless clean. My entire family and I have utilized this business with 10/10 visits every time. read more

Terrible customer service especially front desk. They force you to wait outside or in your car as they won't allow you to sit in the waiting area even for a sinus infection. If you want people to wait outside you need to set up an area for them to sit. read more

Our go to place for sick visits, sports injuries and flu shots! They are always so kind, the office is amazingly clean, and comfortable. Great staff! read more

These guys have top notch care always! The front desk staff was very helpful and sweet! As much as you can look like you like your job behind a desk, they did! they helped us with outpatient pricing (quote estimate) and helped with other questions we had! Even the most obscure question like getting a hat from them! These guys are the best price for something quick and very easy and kind to work with! read more

Medhero - They also gave me a free hat after my visit!! - Urgent Care Near Me - La Costa, California

I took my stepdaughter here with what we suspected to be pink eye. After seeing there were no appointments available at any minute clinic near us, I decided to try MedHero and was able to get an appointment within an hour. Once we arrived, we were in and out in less than 30 minutes with eye drops in hand. They made it so easy! Both the nurse, Audrey, and PA Jaclyn were super nice and would definitely go back if needed again! read more

If anyone needs urgent care like I did on July 4th this is the place to go. Great STAFF & A SPOTLESS FACILITY. read more

I had a very pleasant experience while on vacation back in August 2021 and I just remembered to post about it. I visited this clinic for fillers and Botox and the end result was amazing. It was painless. The nurse that took care of me explained everything in detail as it was my first time. Jen was the nurse and she was super friendly and sweet. Meredith did my fillers and Botox and was super professional and explained everything in great detail and told me what to do once home. Dr. Yablonicky who is owner introduced himself while I was at the clinic and we exchanged such nice pleasantries of his days back on the East coast which is where I'm from. Highly recommend this great place. read more

Got us in quick and they're friendly Knowledgeable and helpful Highly recommend They are great with kids too They service all medical needs read more

Fast, friendly, polite service. I went for a few stitches and only waited a few minutes to be seen to a room.

I'm so impressed with how they took care of my 87 year old mom. I'm an internal medicine doctor so I know how hard it can be. But they were very kind, helpful, and got us taken care of quickly. Definitely a great place for minor issues read more