I initially started coming here when it was called eraser clinic, but as we know getting tattoos…read moreremoved gets to be very expensive. I got the black Friday email and I called to see if I could pay for it over the phone due to me being unable to come in to store to do so in time, the guy I spoke to Logan(customer care team agent) told me there was absolutely no way that I could do that without visiting a location and basically told me tough titty... That left me with a sour taste in my mouth. But I decided to call back a few minutes later and Kelly from the customer care team told me of course they could do that and that she would love to patch me through to my local shop which is the one in South Austin... And then I got to speak to Amber (who I am already familiar with and know from previous appointments) so I was extremely excited to talk to somebody that was actually working at that location... And she got me all rang up with the AMAZING Black Friday special and told me to just call or text whenever I need to schedule my next appointment so I can speak directly to them. I couldn't of asked for better customer service after my first fluke today with the first customer care representative I spoke with. Kelly and Amber really outdid themselves and exceeded my customer care expectations... What a great team! I cannot wait to get my tattoo fully removed by them as they do an awesome job and go above and beyond for customer needs! I highly recommend coming here! I will also update my review throughout my sessions and the end of my removing journey... I can't wait for this thing to be gone. The picture I am showing has already had six treatments... But it is very very dense.

The tech was very unkind compared to any other techs I've experienced for tattoo removal. She…read moredidn't offer breaks, was hostile and rude. This experience is already unenjoyable - the least she could do is be patient and kind. I miss the old techs I've had - they would offer small breaks, coach me through it and be nice along the way to ease the pain.

Hope, Carolyn and Bri are some of the TOP nurses I had the pleasure to be treated by! All 3 make…read moreyou feel seen, comfortable and so confident no matter what treatment you are trying out :) Get with Wyatt & Arianna for any and all your self-care treatment plans. They both have a wealth of knowledge and experience to set you up for your beauty journey at LaserAway! Love you LaserAway East team! 5 starts all around!!!

Update: FYI: Customer service did not contact me and there…read moreis no private DM. Previously were very good. Now all new hires. Original: I got second degree burns from laser hair removal. I have bought LHR and clear and brilliant as well from them. I am afraid to go back for services - not only did the nurse aesthetician burn me, she brushed it off when I said it was a burn. I was given no immediate first aid (cold water to calm the burn. All they had were ice and hydrocortisone which are not appropriate for treating burns). And now making the cancel and refund process difficult.

Awesome facials by the student staff. Love, love! They also sell med spa products and have an…read moreawesome selection. Book often and early, spots fill up fast.

I visited Texas Laser Academy to have my legs and underarms lasered. The first time I went, I was…read moreunable to receive service due to an issue that could have been spotted by a questionnaire in advance, obviating the need for me to drive there. The same thing happened the second time. The third time, I was given an iPad to fill out a form. I have a disability that makes it very difficult for me to type on an iPad or phone, so I asked for help with the form. The manager complained (in a very confrontational manner) that I did not fill out the form myself. I have never been treated that badly before or since. That manager is the only service person who has ever complained about my need for disability accommodations. When I suggested that all forms be sent to clients before the first visit, so problems could be noted and solved before clients had to drive to the studio, he became quite defensive. He showed no empathy. I have never been treated so badly by any service provider. I find it ironic that a manager at a school that teaches people to perform a service career would be so callous. My advice is that you consider driving up north to Austin's other laser school, where service is impeccable.

Best in Austin! Angie the owner is nice, professional and highly knowledgeable. I feel taken care…read moreof, everything was personalized and catered to my needs. Easy to book appointments, she follows up enough frequently that I feel like I'm taken care of. Office is spacious, nice, comfortable and clean. The staff there are all friendly and nice. She only makes needed recommendations on service. Reasonable prices. Angie knows what she is doing and I feel comfortable trusting her with my injection needs. Parking is good! Easy to find location! Easy to contact! Very informative and answered all my questions and concerns. She explained each process and what services I will be getting. Offer a huge variety of services. Quality products. Botox, filler, skin treatment and more. Highly recommend if you are looking for a good long term place with a trust worthy team. Definitely making this spot my go to from now on.

A couple months ago I left a review after doing PRP for hair restoration with Dana. Since then, I…read moredecided to try Emsculpt Neo with Bre and wanted to leave another review. As a guy, I wasn't sure what to expect going into it. Bre made the process easy, explained everything clearly, and answered all my questions without making it feel awkward. The treatment itself was a lot different than I expected, and I ended up really liking it. After finishing my sessions, I could definitely see a difference in my midsection, which was exactly what I was hoping for. What I appreciated most was that Bre was straightforward from the beginning. She explained what the treatment could realistically do and never overpromised anything. Overall, another great experience at Rejuvenate Austin. If you're thinking about Emsculpt Neo, I'd recommend talking with Bre.

I started going to the Bee Cave Med Spa in 2019 for laser tattoo removal. I did some research and…read morepicked the Med Spa based on the type of laser they use. There laser is one of the best on the market. I had three sessions with Coco and she was amazing super and super sweet. My tattoo is a very dark, highly pigmented, black outline. I already knew going in that I would need 10-12 sessions to remove it. After three sessions the laser at the Bee Cave location broke, and I had to cancel my appointment. I intended to reschedule once they got a new machine, but life happens and I never did. After not rescheduling COVID happened and I lost track of time. Yesterday, 4/28/21 I went to the north location for my fourth laser removal session. Portcia (sorry not sure on spelling) was great! She had me ice my wrist for 5 minutes prior to the laser session. This caused vasoconstriction effectively reducing my swelling and under the skin bleeding. It's one day later and I have almost no discomfort. Highly recommend going here for tattoo removal. I can't wait for my next session!

Warning: Missing Shipment and Frustrating Customer Service…read more I've been a customer of The Medspa Austin since June of last year and have spent a total of $3,834 with them. Up until recently, I never had any issues when receiving my Trezepited shots in person. Nurse Practitioner Ashley Johnson and Dr. Paydon Newman both provided excellent care and really helped me achieve my goals--this review does not reflect on them at all. However, after switching to semiglutide, the first shipment arrived without a problem, but the second one never showed up. The UPS delivery photo was just a black screen, even though I was home all day. I filed a missing package claim with UPS and also contacted The Medspa Austin and the fulfillment company in Dallas. Everyone was polite and tried to help, but ultimately referred me back to The Medspa Austin because they needed to complete a form UPS had provided. Despite my efforts, The Medspa Austin would not replace the missing shipment, citing the "delivered" tracking information, and asked me to pay an additional $200 for a new shipment. I wasn't asking for a discount or a refund--I just wanted the shipment I had already paid for. This has been extremely frustrating, especially given the amount of money I've already spent and my previously positive experiences with their team. Until this missing shipment issue is resolved, I cannot recommend The Medspa Austin. However, I do want to emphasize that my negative experience does not reflect on Ashley Johnson or Dr. Paydon Newman, who both provided wonderful care.

This review is way past due. Last year, I was absolutely devastated over the loss of Prince, and I…read moreneeded something to help me heal... something permanent... a tattoo! I wanted to have "him" with me in some way for the rest of my life... enter ZULU. I am a hairdresser, and a wonderful client of mine said to me one day as we were discussing tattoos, "there's nobody on earth I'd let tattoo me other than Zulu". This is HIGH praise coming from this particular woman, so I looked him up. As soon as I went to his website, I felt an energy that I can only describe as "this is it, this is my guy", I knew it immediately. Browsing through his work, I was blown away. His meticulous attention to detail is unmatched. He is an ARTIST of the highest degree. His website images don't do justice to the work- I don't think any picture of his work can do his art justice. You *have* to see it to believe it. I had a consultation with him, and shared with him images of things I liked, and things I'm drawn to, but mostly I wanted him to create it. Several days later, he sent me an image of what he came up with, and it was a slam dunk, just as I knew it would be. It took 3 sessions to complete, and it is a MASTERPIECE. I love the art on my forearm so much it's stupid. I get so much attention because it's so incredible. I even met Prince's band The Revolution, and they were blown away! Wendy and Lisa couldn't stop touching it! Anyway, you get my point, right? So here's another thing... Zulu himself is an amazing human being. He and I had the most wonderful conversations and now he's my friend forever. Choose Zulu as your artist and you'll have more than just a tattoo, you'll have a masterpiece.

So this past weekend was my first experience directly under the hand of Zulu. Since we visited a…read morefew months ago for him to work on my wife's back, he and I have been in contact about what I've had planned for the remainder of the sleeve on my right arm. Because I travel for 6 months of the year the remainder of our conversations have been via email and also a 30 minute FaceTime consultation while I was overseas in place of a telephone call. Khani (shop mgr/wife) has done a wonderful job throughout of keeping the flow going and making sure that Zulu was available to discuss issues with me as needed. Zulu spent a considerable amount of time prepping for our arrival this trip as I had provided a number of different pieces of Tibetan art work to use for reference on my arm. After the FaceTime consult he fully understood what I wanted and that he was also given full artistic license to do what looked right and would flow with what I already had on my arm. He is only the second artist I've aver talked to that immediately got my concept and was genuinely excited about doing the work I was requesting. This was first obvious to me when we originally visited, but once we had talked and he started the work on the final design, the true light came out in Zulu. I arrived about 15 minutes early to the studio and just sat while he continued to collect his thoughts and worked to get the various pieces setup. We started with a fitting of the largest piece that would be done which was a full incarnation of Mara in demon form. Zulu only needed to resize it once and then worked on the angle and layout on my forearm (which is not big in any way) however, he laid it out to allow for the rest of the piece around and on the back of my arm. Once we had it fully laid out he applied the initial stencil for Mara and then he got to work. Zulu uses a rotary gun to apply his tattoos (as does Pinky which makes for a soothing sound in the small space). The beauty of this style of application is that unlike a normal gun that basically hammers you throughout the process, the rotary is more like a smooth flowing motion. When you add this to the extremely delicate touch that Zulu has while tattooing it makes for the absolute most pleasurable experience I've had to date. There was literally no pain until about the last 10 minutes of the session. We took a total of 4.5 hours to do all of the outline work for my arm, the detail in person looks unlike any I previously thought possible from a tattoo. His classical art training comes out when he works and his chair side manor is beyond reproach. The music in the studio is also spot on allowing Zulu to get into his groove and produce the beginnings of a masterpiece. I say beginnings because I can't wait to come back to finish the color and shading in November. Bottom line: if you want something that is truly a masterpiece on you as the canvas...than Zulu is the person to do it for you. There is no longer a need for me to search out an artist for my other projects, Zulu has a client for life.

If you're thinking of getting a tattoo removed, THIS IS THE PLACE! Prices were so incredibly…read morereasonable and he does consultations through his website so I found out the cost and what to expect in a matter of minutes. As soon as he told me I booked that same day and I couldn't be happier with my results even after just two sessions. He keeps progress pictures in your profile so you can track progress. He's such a lovely human and his business has a cool retro-futurism space vibe. It's very clean and professional, I would recommend to anyone looking for tattoo removal.

I go to Unbranded Austin for the tattoo removal process. Alan explained the entire process before…read moreand during, and then sent me home with after care info. He is professional, patient, attentive and personable. Tattoo removal is a process, so you need to be patient with it. I am very happy with my results as we go and it is fading beautifully. In addition, I tried out a Carbon Laser Facial and was happy with the results. I noticed the lines on my neck disappeared. In addition, my complexion went from dull to bright and glowing and my pores appear to have tightened. I no longer wake up with lines all over my face that stay for an hour or more because I fell asleep with a crink in my pillowcase or on a patterned blanket. I'd walk around with the pattern of the blanket on my face for literally over an hour and it was so embarrassing. I have noticed that doesn't happen anymore. I am happy with both the tattoo removal process and will continue through with my sessions with Unbranded Austin and highly suggest this service and a Carbon Laser Facial to those on the fence about trying it.

I am truly baffled by some of these negative reviews regarding the WD staff, billing, and pain from…read moreprocedures. If you're electing to have cosmetic work done, there will be some pain. The entire WD team has been nothing but upfront with me about all bills and expenses, and the staff is truly incredible. I cannot sing their praises enough. From the consultant to reception to the nurses, anesthesiologist, and surgeon, Dr. Chike-Obi, everyone I've had the pleasure of interacting with has made me feel like I am in the very best of hands. Dr. Chike-Obi's team has also been extremely communicative. They have responded quickly to all of my emails, called in prescriptions I've requested same day, and one of the nurses, Nicole, even gave me her direct number so that I can conveniently call or text with any questions/concerns. I don't want to say I've been needy or high maintenance ... it is my body and a permanent procedure, so I should feel empowered to ask any and all questions that I have. But I certainly have reached out a lot, and I've been really pleased with the care and attention I've received. Most importantly, I am certain that the WD team is totally and completely dedicated to their clients' health and safety. I went in for my procedure, and when the team realized that I had a family history of malignant hyperthermia, they immediately reassessed and rescheduled my procedure to a date and time when every possible precaution could be taken on my behalf. Rob, my anesthesiologist, was so empathetic -- he answered all my questions and assured me that the new course of action would prevent any adverse reactions to the anesthesia and even make my recovery a bit easier. I've not yet had my surgery, but thanks to the WD team, I'll be going into it with very little worry. I feel confident that my procedure and the recovery process will be as pleasant as all my other interactions have been thus far. If you're looking for bargains or quick-turn procedures, this isn't your place. But personally, dermatological care and cosmetic work are not things I'd ever want a bargain on, nor would I ever want my care to be rushed. This is a top-notch practice. Very lucky that they're here in Austin!

You are nothing but human cattle here. 15 mins in and out for their "thorough" exam. You could die…read morefrom negligence and lack of human decency and empathy. They could care less. This is pure business no humanity. I ask for them to give me more than 15mins for my skin exam, they said each customer gets 15mins... I'm better of getting it done back in CDMX. One hr consultation for a fraction of the price and very professional and humane care.

Sandy Lanier, practitioner at Skin Spirit in West Lake, brings a feeling of thorough competence to…read moreher work. she recently helped me lessen my skin's sun damage appearance with the use of a laser skin treatment. I felt entirely comfortable Knowing she would be both careful and high achieving in search of the best result possible. She is a good listener. You would be in good hands and I highly recommend Sandy!

First time getting micro needling done and this is definitely the place to go. Brittany greeted me…read moreat the door and she was so kind. Emily did my micro needling for me. She walked me through every step and was so nice the whole time. It's was painless and fast with awesome results. Definitely will be recommending. 5 stars

I'd like to give a shout out to the front office team at Westlake Dermatology's Southwest Parkway…read moreoffice. Caroline, Claire and Amanda are attentive, professional, friendly and genuine. I nearly left the practice after 2 interactions with the team at another of their offices (I called the practice and asked for someone to call me back about it - they never did). I gave the SW Parkway office a try and I'm glad I did. I'd be proud to have these ladies represent my brand!

THIS PLACE IS THE WORST!!!! They let my child's stepmother bring her in as a new patient without…read moreANY parent consent!! They did not ask stepmom what her relationship to the child was at check in OR when they took my insurance card with my name on it. Most doctors offices know that they can face major legal and professional liability for treating a minor without valid parental or guardian consent. When I got access to the portal after the fact, there was no familiy history filled in and whatever medical history and current medications were listed were either incomplete or incorrect! They even RXed medication given this lack of complete medical history knowledge! My daughter's patient portal only had stepmom's name, cell, and address?!?!!?!? Not even my daughter's dad's name listed! WOW! On top of all this, just to put a cherry on the top... they of course recommended my daugther's regiment be inclusive to all of their med spa product line!!! Simply said, a 12 year old who has normal hormonal acne (not even that bad?!?!), does NOT need to be using the same cleanser, with tons of active ingredients, that her mother does as a 52 year old!!! PERIOD!!! Shame on WLD!! If a practice is this hap hazard on such basic HIPPA and patient care guidlines with regard to seeing minors wihtout parent consent, are you really going to get your cosmetic surgery done here?!?!?