I am super impressed with this company so far! The customer service is top notch. I emailed them…read moreabout a custom award and they were happy to help. I can't wait to get my awards in hand & update my review!

Zykyah and Olta are amazing employees and I enjoy my visit everytime I come to order…read morerings/trophies. Both of those ladies are very professional, very accommodating and do a wonderful job keeping that place together (as i have been a customer at a time when it wasn't so amazing). Those ladies set the standard and deserve praise and any kind of promotion available. Keep up the good work Olta and Zykyah!​

Nice local shop! Very helpful on the phone and in person. I needed a frying pan handle engraved and…read moreshe said she would do her best and she did!! The handle had this finger groove in it that i thought for sure the laser would not get! I also want to say that i was very grateful for the one day turn around that she provided!! Oh and the price was affordable!!

Awesome!!! You give them the date and time, they will make it done, even on the weekend…read more.. Usually they close during weekends, but the owner get my last minute request completed!!!!

I needed something same day and Bruce was accommodating and so friendly! He provided a great…read moreproduct, I will definitely be back. Thanks Virginia Trophy!

So when looking for a trophy shop for my son's team I thought it would be a better idea to find…read moresomeone local so that I could go in and speak with someone about what exactly I was looking for as it was my first time purchasing a trophy. I don't work too far away from Virginia Trophy so after a brief conversation with Bruce over the phone I found my way here. That was last year and I returned this past week to place another order for his new team. Virginia Trophy is a quintessential mom and pop shop. The friendliness of the service is something that you don't find many places anymore. Bruce is warm and inviting and most of all patient. I have dealt with other staff members here and they are just as friendly. There is a huge selection of trophies and all at an extremely reasonable price. If you are on a budget Bruce is making sure you get the best bang for your buck without even coming close to your max budget which says a lot about his honesty. The turn around time is great as well. For a small order he can have it done within a week. The trophies we received last year were great quality and the kids and parents loved them. I am sure we will be wowed when I pick up the new trophies next week. I would definitely recommend Virginia Trophy for any trophy or plaque needs.

I am very surprised at the bad reviews. I called 2 different times and the phone was answered both…read moretimes. They answered my questions and were friendly. I am not sure where they were located before but now they are in a jewelry store in the Michaels and Total Wine shopping center in Hilltop. Easy to find and plenty of parking. Perhaps being in the jewelry store has helped them with answering phones. I was helped immediately by a friendly young lady. All the info I got over the phone was accurate. $25 start up fee. $.40 a letter. Chose my font and asked other questions. I was very happy but I will update this after I get back what I wanted engraved.....in about a week.

Went here recently to pick up an order for a client, theyre actually located inside of a jewelry…read moreshop, keep that in mind because it took me a couple of drive bye and a call to find this out. There were two adorable little dogs waiting at the door, they were extremely well mannered and cute, they didn't try to run out of the store when I opened the door nor did they growl or jump all over me, they were totally unbothered and just vibing. I forget the name of the lady that helped me but she was very professional, she got my order out right away and made small talk when checking me out. The shop itself is well kept and clean overall.

They were able to accommodate a quick turnaround order with patience and precision. They had the…read moreexact item that I needed and it came out perfectly. I will continue to use them for my gifts and awards needs. Thanks G&W!

We have been using G&W for awards for the Grand Illumination Parade in Norfolk. They are very…read moreprofessional with excellent customer service, helpful staff, and quality products. Great turnaround times even with large orders. Lot of high quality products to select from and are always well received from winners.

Excellent quality and great service!! Helped us made my Master Chief very happy. Will definitely…read morereturn.

Don't recommend using during retirement/departing season, especially for Coasties. Owner made it…read moreparticularly clear he's not fond of the branch and it was mentioned several times how busy they were during this time of year. Customer service is subpar, may have caught them on an off-day. For nearly $500 the shadowbox doesn't come with a package for transporting, it became a diy project to have to assemble the flag, ribbons and medals; and if you ask for a package you'll probably receive some negative backlash. Not worth the hassle.

Needed a frame engraved that was a baby shower gift from Things Remembered, However I didn't know…read moreall of the stores had closed in our area. I was referred to American awards, they did a great job, turn around was just a few days. And much less expensive than I thought it would be. Great job!

Seriously? I'll be back to post the receipt. If you don't remember, the receipt and pics will speak…read morefor themselves.

Great Customer service and also great prices!! Highly affordable and also they can make just about…read moreanything with about a 7-14 day lead time.

10 years in the Navy. I finally get a paddle and they spelled my name wrong, even though they were…read moregiven my name sheet sent right from fltmps. My shipmate who ordered reached out and they said there's nothing they can do. I spent $125 on this and they won't even make a new one with the correct spelling of my name? Unfortunate. I won't recommend this company to anyone who is getting anything customized. Product would've been nice if it weren't for the fact that they're unwilling to replace their mistake. Then the owner wanted to lie on Google reviews and say i had an email with the name "Jeffery Mitchell. " There was never an email chain. My coworker physically gave printed sheets of paper from fltmps with our names printed on it and when she called to let them know there was an error and their response was that there was nothing they could do about it now. Please explain why, if there was an email chain showing the name given was Jeffrey Mitchell, my paddle says "Jewel" Instead of Jewelle. This is a prime example that even as a civilian, the chiefs mess cannot be trusted. I hope those who "google it out" find this review helpful.

Creative business solutions is always so helpful and fast! I have had many items done here and…read moreevery time it is done quickly and is perfect. Once even when I had put the wrong information on an item, they fixed it for no extra cost even though it was my fault. The staff is always helpful and friendly. I will continue to use this for any trophy and engraving needs I have and would recommend anyone needing something made!

I have been dealing with creative business solution for many years with the military. Never once…read morehave I been disappointed! Charlotte Martin is the most accommodating, quick to respond and always on point with everything I have ever received from her! I give this company my highest recommendations