Very, very good. But not perfect. I'm wavering between 4 & 5 stars, to be honest…read more On the plus side, the staff is very helpful and courteous. The selection seems pretty good for the ranges of items carried. The surplus stuff is in good shape. The turnaround time on services is excellent. On the down side, something is wrong with their ID tag machine. The numbers came out correct, but the lettering isn't set along a straight line (jumps up and down). Plus, the embossing is the cheap, shallow kind instead of the better, sharper, longer-lasting deep kind. Not sure if they just bought a crappy ID tag machine or I was just unlucky. Also, the range of service equipment in stock is limited. Not too surprising that there isn't much on display for Army or Air Force types considering the local military population. Still slightly disappointing. Anyway, I needed replacement tags immediately and they were a lot faster than waiting two weeks at another surplus store or goodness-knows-how-long to get tags through my command. Recommend.

Nice, found what I needed, helpful staff. Overall exactly what I wanted to happen. Everything was…read moreeasy to get to

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my own personal experiences alone, so without further explanation let's begin!. I decided to stop in and check out this business which is conveniently located in the area where work so I feel it was time to stop in. I have a lot of co workers who have given great opinions about this store. I heard they have been here for decades and most of my coworkers are locals. Locals meaning they were born here in Portsmouth and been here all their lives so with that being said I believe them!. Who am I to question it because I am not from this area or state for that matter so I am a believer! I walked in and you immediately feel like yeah this is a neighborhood gem that has been around forever. You get that local community business vibe. The store is not that large but it has wall to wall merchandise that you just have to browse from the front to the back of the store so that you don't miss anything!. They have major brands like Carhartt and Under Armor!. Just to name a few things that I noticed as soon as I walked in. I'm not sure but I was also told this is a family owned business. I would definitely recommend you come by and give this business your time!.

This was my second visit to the Armie Navie store, and once again I'm beyond satisfied. My first…read morepurchase was a pair of tactical boots and a tactical belt, which I previously reviewed because they were absolutely worth every penny. This time, I picked up Security patches for my bulletproof vest and a Security hat. As usual, they had exactly what I needed. That's one thing I really appreciate about this store. No matter what I'm looking for, they're ALWAYS well stocked and ready. The quality of the gear is solid, and the experience is always smooth. Marc, who runs the store, is knowledgeable, helpful, and makes sure you're taken care of without any pressure. Because of the consistency, quality, and service, this will ALWAYS be my go-to place for ALL my tactical and security needs. Highly recommend.

Was buying two shirts, the owner told me to grab another because you get $10 off. I also showed my…read moreveteran ID for the military discount. Ran and grabbed a third shirt, didn't receive the discount. Didn't receive my military discount either because everyone was too busy talking to each other behind the counter. This is the second time this has happened to me so I will not be returning. I shouldn't have to ask for a discount that was offered to me, and I also shouldn't have to ask more than once for a military discount in a store that caters towards military.

Excellent and personable customer service! Great dudes. Recommend anyone to come down.read more

Great little shop. No ammo or guns but they have everything else. If they don't have it they have…read morea few other stores that can have it transferred over in a few days.

Your one stop shop for all things tactical!…read more GSS may look small from the outside but you will be pleasantly surprised when you walk into the warehouse. They have everything! From boots and clothes to firearm accessories and sunglasses and everything in between, if you can't find it here you won't find it anywhere in the area either. Sales staff is super friendly and helpful. They are also very knowledgeable and can make recommendations based on need. I would go back again and again. I know where I will be doing my Christmas shopping.

Outstanding personalized service. They will bend over backward to ensure you get what you need. If…read morethey don't have it, they will find it. Great selection of tactical gear. Everything one could ever want is there, and usually in stock. I loved the old location but the new one on Laskin is even nicer and more convenient. I have been to the one in Fort Walton Beach too and it is equally as nice and professional.

Top notch customer service and great selection of products!…read moreGo to spot in the area. Highly recommend!

Well they moved. Reduced there in store stock by over 75% and the place is not that easy to locate…read morefrom the road. They've moved into a previously bank building and it still looks like one. I mean You can't even see the sign from the road. Luckily a kind lady who waited on me Gabe some really good directions to get there. Was looking for some sew-on Lieutenant patches, something they previously had in stock but now they don't. Can order them online but I needed them right away. So I left without. The store is small, a decent stock but nothing really spectacular. The prices are decent and the customer service is great. With that being said I would suggest shopping elsewhere if you are not in the area. I drove a great distance for some patches but they didn't have them. Happy Yelping.

Recently I needed a Vietnam era poncho for a client but was out so I bought one on ebay from Gi…read moreJoes Army Surplus in Newport News, Virginia. When the poncho arrived, I opened the box and it was a WWII Hoodless. I sent him an email immediately to let him know he had sent a more valuable poncho but that I needed to exchange it for a Vietnam era hooded poncho. I even told him that I knew the ponchos had come from SEICO based on the packing talc and the WWII Hoodless mixed in Vietnam era ones. I explained how I had received four of them in the past mixed in with about 120 of the 1959 dated ponchos I had purchased from SEICO. I included photos with my email as well. He insisted that the poncho had a hood as he could see the draw string at the neck. I responded that the WWII ponchos have the string at the neck. I sent the poncho back and expressed that I was in a hurry to get the correct poncho for a client. I was told that the replacement would ship as soon as the original was dropped at the post office. He never sent the replacement. Today he emailed that he had received the poncho and that I am attempting to deceive him. He states that there is no way he could have mistaken the ponchos, that he would have noticed color differences (I pointed out the WWII are rubberized on one side only), that I am a liar and trying to deceive him, etc. The man clearly is ignorant of the finer details of surplus and knows nothing of WWII goods. He insists that all USGI ponchos have hoods (no WWII ponchos have hoods). I tried to tell him to look at the ink stamps around the neck, he responded that it should have them at the corner (only hooded ponchos have them there). The ink stamp is very faint, but if he will wipe the neck area with a damp cloth he will see the Philadelphia QM info and manufacturer info. He is insistent I have sent him some foreign copy junk to cheat him and that he knows what he sent me. He cannot understand why I would send him a more expensive poncho back vs sell it and buy another one. I tried to explain to him that it is the principle of the issue. This was a teaching moment and i was trying to educate him on his stock and return the item that was clearly not what he intended to sell. My honestly has ended up costing me money. At this point I am out the poncho and the money and also have an order to a client that is extremely late due to his ignorance and incompetence. The fact he cannot understand why I would return an item of greater value speaks volumes to his character. I knew exactly who his wholesale supplier was when I saw it and even told him so! I literally have nothing to gain from lying to him about this. I would strongly encourage anyone to avoid doing business with someone of this nature.

From the owner: GI Joe's Army Surplus provides real government-issued military merchandise to the Newport News, VA…read morearea.

Expensive, but worth the investment. 5.11 tactical has clothing and accessories purpose built and…read moredesigned with law enforcement, military and the first responder community in mind. From fire retardant apparel to task-specific EMA gear, comfortable footwear, and more - the selection in this store is vast. It is on the more pricey side of life, unless you catch the online sales - which some items are drastically reduced (check out the pursuit advance boots currently at almost 60% off original price!). Some items are no brainers, like the men and women's defender-flex pants with built-in stretch that offers comfort for CCW, complete with discrete back mag pockets - great for the range, but also doubles up for everyday wear without hindering fashion by offering slim or skinny fits for both men and women. Plenty of parking outside this store, staff are willing to help and assist from the moment you walk in. Great fitness apparel selection and functional belts.

Trashy and stingy! I usually come to town once a year. I…read moremake a larger purchase $500-$600. Asked if I could keep 3 hangers. Said it was a management decision, but I can only keep one. I fail to see how that's going to be a management decision or impact 5.11(in the past it's been no problem)! Stingey and greedy. They offer no veterans or military discounts, not even once a year! No customer appreciation, or loyalty program whatsoever decided that I will take my business elsewhere and not return.