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    Med Concierge LA

    5.0 (3 reviews)
    Open 8:00 am - 7:00 pm

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    4 years ago

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    4 years ago

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    4 years ago

    Needed a covid test last minute over the weekend for work on Monday. This was a great experience! Fast, clean, and there's parking.

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    Quest Diagnostics - iPad check in

    Quest Diagnostics

    2.0(295 reviews)
    1.3 mi

    Let me tell you something right now... I didn't go to Quest Diagnostics for a blood test -- I went…read morefor a full-blown HUMANITY DOCUMENTARY. I walk in thinking, "Alright jBoogie, quick in-and-out, get your blood drawn, be a responsible adult." NOPE. That place said, "Sit down, sir... and observe." First off -- they say "walk-ins welcome." That's a lie. That's not a welcome... that's a TRAP. That's like saying, "Yeah, come on in!" but nobody home. Ain't NOBODY there to help you. No receptionist, no guidance, no nothing. Just vibes and confusion. Everybody signing themselves in like we're all employees now. People looking around like, "You work here?" "No, YOU work here?" Nobody knows! Meanwhile, I'm sitting there for TWO HOURS. TWO. HOURS. I aged. I grew spiritually. I considered my life choices. And the cast of characters?! Oh, I got the PREMIUM package. - Old Korean man next to me coughing like he auditioning for a zombie movie. I'm sitting there like, "Sir... is this airborne? Blink twice if I need to leave." - Grandma on speakerphone having a FULL family reunion. I know all her grandkids now. I'm basically invited to Thanksgiving. - Then we got Face Tattoo Lady with the ankle monitor watching loud videos like it's a movie theater. No headphones. Just chaos. Just straight chaos. And don't get me started on parking... YOU PAY FOR PARKING... to NOT EVEN GET SEEN. That's crazy. That's like paying for a concert and the artist never shows up! After two hours, I realized... I'm not getting my blood drawn today. But I DID get my patience tested. And guess what? I failed. Quest Diagnostics... y'all didn't take my blood, but you definitely took my time, my sanity, and a piece of my soul. Never again.

    Had an appointment and arrived about 10 minutes before. There isn't a reception desk, only a kiosk…read moreto check in. There were a lot of people in the waiting room but only 3 or so were on the screen for appointments. As I waited a few people checked in after their appointment time, as late as 15 minutes, and were still seen. My appointment was at 4:30 and I was called at 4:33. Just before that an employee came out to say they would only see 2 walk ins, however, while in back I noticed they hadn't called anyone else besides another appointment. I got my appointment the day before, so if possible make an appointment to guarantee being seen. Nice and friendly staff. I did end up paying $5 for parking since I was in back for awhile before being seen. Parking $1.75 per 15 minutes at the time of this review and Quest only validates for 15 minutes.

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    Quest Diagnostics - You wait an hour or more and no one wants to help you. While hearing workers laugh loudly in the back.

    You wait an hour or more and no one wants to help you. While hearing workers laugh loudly in the back.

    Quest Diagnostics - Delicious chocolates while you wait

    Delicious chocolates while you wait

    Quest Diagnostics

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    Labcorp - Friendly front desk staff

    Labcorp

    3.5(21 reviews)
    0.8 mi

    I followed a woman called Cynthia to every labcorp location she worked at for years- she was…read moreamazing, and I had her personal phone number. I texted her to tell her I had a labcorp order and she let me know she had discontinued working there after all these years- I was crushed! How would I go about finding someone new who was as sweet and wonderful and pain-free and "for the patients" as Cynthia? Mary was every inch as accommodating as humanly possible- she was so so sweet when I asked for a butterfly needle and to do a "1, 2..deep breath" before placing the needle. She said "my pleasure" every time I thanked her- and was so kind. I was a walk-in mid-day on a Friday and it was a pretty full waiting room but I got in and out very quickly- maybe 20 mins total? They do have separate sign-in kiosks for patients sent from the women's clinic and it did take them a second to get my insurance figured out, which I'm not used to dealing with. I can't speak to parking as I got dropped off and picked up. The only thing that was less than pleasant was having the needle placed on the smaller vein on the outer side of my inner elbow. Eek- not used to people using the outer arm vein (is it called "cephalic"?). It hurt even with a butterfly- but Mary made it go fast- she was really kind and caring.

    The reviews for this place terrified me, I was expecting to be spat on and to wait for five hours…read moreminimum. However, I found this place to be a pleasant experience. Everything is very clean, pristine, sanitized and well presenting. They have water available for guests who are waiting and comfortable chairs. There's a digital check in system that I found to be reliable and quick. The staff were very nice and helpful. I walked in without an appointment to get lab work done, and I was in and out, fifteen minutes. The ladies were lovely. I take transit, so I don't know about the parking situation here. I'd say the only confusing part is navigating the building to find LabCorp. It's on the fifth floor, to the left, and then a second left at the end of the hallway. The care was good, just make sure you bring whatever documents you need, insurance card, and ID then you're all set. I forgot my ID but they were really nice about it and still helped me out. Would recommend!

    Photos
    Labcorp - Easy electronic check in, just need to scan your license ID

    Easy electronic check in, just need to scan your license ID

    Labcorp - Waiting area, clean and spacious

    Waiting area, clean and spacious

    Labcorp - Digital check in area (the individuals face is covered because I didn't ask their consent to put them up on the internet)

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    Digital check in area (the individuals face is covered because I didn't ask their consent to put them up on the internet)

    Med Concierge LA - laboratorytesting - Updated May 2026

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