Great work done quickly, with lots of help on the tax and utility rebates. They presented clear…read moreoptions and didn't push.

Blue Fox (our tech Tim) was great in helping upgrade our sump and ejector pumps. This is a rental…read morehome for us, so we wanted to ensure equipment was working all the time to ensure we could rent it and not have complaints. Tim showed up on time, wore booties in the home, and guided us through various options, especially as we have short term renters we wanted the right equipment if people flush wipes, etc. Work was done quickly, but also very well (they even cleaned the area around the pumps in our basement). I am going to get them out soon to install disposals in all our rental sinks. 100% would recommend them if you are looking for a Plumber in Lafayette.

He came right away on short notice. We had water leaking into garage from our air…read moreconditioner/furnace. We had gotten the unit from a different company. He blew out the pipes and it helped. He even cleaned the garage floor when he was done. He was very professional, courteous & excellent to work with. We highly recommend Comfort Mechanical business.

We were experiencing problems with our AC in 2018. The unit was running far too long and the…read moresupply air was not "chilled." We called Comfort Mechanical to diagnose, and fortunately I have an engineering background and did my senior project on refrigeration systems. I knew the system was likely just low on refrigerant due to a system leak. CM's tech came out and performed the superheat/subcool diagnostics and recommended recharging. So far so good. Unfortunately I asked about performing a leak detection and the tech shrugged his shoulders. He said it wasn't needed and suggested the leak was due to an old compressor coil and that we really needed to replace it at a cost of $4000. I told him we would wait to see what happens. Fast forward to 2019 - same symptoms and we called another HVAC firm. This new firm came out, diagnosed low coolant, showed me the TX sensing bulb was disconnected AND performed a leak detection which immediately showed a leaky recharge valve. They repaired and recharged everything for the same price as CM's recharge. Fast forward to 2020 - everything still running perfectly. We just checked the temperature drop between supply and return vents and the unit is cooling as well as last year (22 degree drop) with same outside temp and humidity conditions. So I can't prove the reason for Comfort Mechanical's motivation in not checking for the source of the coolant leak, and for not pointing out the obvious disconnected TXV temp sensing bulb. Maybe he was lazy or not proficient in HVAC repair -- but he was sure willing and ready to sell us a new $4000 compressor we didn't need. (and now have the proof) Either way, it's not the type of help you'd want to expect

We have had a wonderful experience using JL Anderson for our second floor AC install. We were…read morehaving greater than 10° difference between our first and second floor. The guys came out to inspect and gave us options and recommended a second floor unit. While it was a big financial investment we're happy with how it turned out. It ended up causing some whistling with the first floor unit, but they came out to adjust pieces, give us new vents in the walls, and make sure we were happy with the adjustments. All of their technicians were easy to work with and super courteous. They send you a text when the tech is on their way with a photo of them and a tracker which makes me feel safe if I'm ever home alone when they come. Heating and cooling is something you definitely want to get right as it impacts your everyday life!

I planned to change out my old standard water heater with a tankless unit some time this year. Got…read morean ad last month advertising JL Anderson does this so out of curiosity I called for an estimate and met with Richard a few days later. I didn't realize until speaking with them this new style requires slightly different venting and plumbing but Anderson could oversee the whole thing. Because they handled the entire installation of my HVAC system a few years back and did a great job I knew they'd be perfect to do this install. We're loving this new system already and can't wait to see the benefits it shows over time. Once again they were great to show me my options, explain the process and provide a quick/simple install (only took a few hours-thanks Curtis!). I called them a few days later with a question unique to my situation-Joe took my call and was very helpful-just as he was years ago. Total experience went smooth and I'm confident they back up whatever they do. I highly recommend JL Anderson-you'll be happy with their work!

Jason put in an AC & Furnace for me. Was very pleased with work and price. Will not hesitate to…read morecall them again.

Griffin Hall from Good Guys HVAC, during a previous repair, noticed a dangerous issue with the main…read moregas line to my furnace. He observed there was a lot of offset tension on the gas line connection to the furnace due its improper installation when the furnace was originally installed. He used a flexible gas line connector to alleviate the issue (see photo) and was very meticulous to ensure the new pipe had no leaks. Furthermore, he applied additional stabilizers to ensure the pipe was properly secured. I certainly appreciate his attention to detail and his outstanding professionalism to make my furnace safer and more efficient. Griffin Halls demonstrated superior skills and willingness to go the extra distance to help his customers brings great credit upon himself and the Good Guys HVAC company. Others would do well to emulate his attitude. There is no doubt who I will call in the future for HVAC service.

They were super fast and incredibly nice! We couldn't be happier!…read more Our AC went out Tuesday during this week of extremely hot weather. They came out to the house Wednesday, and by Thursday, everything was installed and up and running! Yay--no more coming home to a 95° house! So thankful for their quick response, great service, and friendly team. Highly recommend!

Logan, Seon and Matt all did a great job! We needed a new furnace and the time from realizing that…read morewas a need, receiving a quote and having a new unit installed was less than 2 weeks. The entire Hoppy team were quick to reply to any questions, on time, professional and knowledgeable. Logan and Seon did the install and took the time to explain what they were doing through the process and answer any questions we had. Highly recommend Logan, Seth, Matt and Hoppy Heating and Air!

Summer's of Lafayette, IN has an amazingly knowledgeable, dependable and professional staff that…read moreare able to solve even the most complicated of home related issues. Thanks team!

I'm extremely disappointed in Summers' service practices. On two separate occasions, servicemen…read moreadvised my older female relatives to replace or upgrade furnace and AC units that were less than ten years old and functioning properly. In both cases, the recommendations felt unnecessary and overly aggressive. This pattern is deeply concerning. It comes across as taking advantage of elderly customers who may not feel comfortable questioning a technician's claims or seeking a second opinion. No reputable company should be pushing costly upgrades without clear, verifiable justification--especially not to vulnerable customers. Shame on Summers for what appears to be predatory behavior. I would strongly urge anyone, particularly older homeowners and their families, to get a second opinion before agreeing to any major repairs or replacements recommended by this company.

I am fairly conflicted on how I feel about Peterman Heating and Cooling now Peterman Brothers…read more I have used them multiple times over the last few years. Initially I called them as my AC was out and they came out and found that it was the capacitor. They didn't have the correct one my unit needed in stock, so the tech offered that he could wire two together that would "work". If I wanted the correct part, it would cost an additional $100 dollars just to order it, plus the cost of the part. The next time I had an AC problem, I called them again and the gentleman fixed the problem and offered me to join their membership program. The pricing is fair and it includes two check ups a year. He also told me that they do not charge a $100 fee to order in parts as the previous tech had told me. Yesterday was my first check up. The gentleman they sent was very nice and said my condenser might need more coolant, but he wasn't sure they would need to send out a repair technician, he was only a maintenance technician. So today another very nice employee came and checked my unit and said yes, in fact it could use additional coolant, and he gave me the price. I was quite shocked by the price, and looked up online the typical pricing for the type of coolant that I needed and it was a third of what I was being quoted. As I don't believe everything I read online, I called another HVAC company for a quote and they about a fourth of the price per pound. So there it is. Very nice service people, super duper over priced on coolant even if you are a member of their service plan and that was with my discount :(

Finally getting around to submitting a review for their services. We originally had an HVAC system…read moreput in after our furnace went out. For starters their prices were over rated and they had inexperienced installers doing the work. But at the time we had no other choice. After everything was installed we had a leak from the piping for condensation release caused damage to our drop ceiling in the basement. They had to send a more experienced installed come to replace that piping correctly. So fast forward a few years. We noticed the a/c wasn't producing like it should. I just happened to go where our furnace and blower are located. Heard a lot of air blowing and looked to see part of the duct work is came apart (see attached pic). Called them out to repair it. After he looked at it, he said he would come up with an estimate for the repairs. I told him we are not paying for faulty installation due to poor installers doing the work. He said he would have to call his supervisor. Well they took care of it at no cost which all they did was use better duct work tape. Then he informed us that if they had to come out again and "do it correctly" we would have to pay for it. I'm thinking "no it should have been done the right way". So don't ever use them cause they do not have very experienced installers and do crappy work.

Shout out to Andrew - thank you. He does our yearly…read moreHeating and Cooling checks. Our son and his family uses Powell as well.

The management of this company severely needs improvement. The biggest concern is the ongoing lack…read moreof effective communication, staffing, and employee support. (But I'm trying to keep this professional, these issues barely scratch the surface.) Workload and expectations are not clear. The responsibilities religiously reach beyond the stated role without additional compensation. Raises are promised, among other things, with no follow through. Management is frequently vacant on PTO while leaving little support behind. If hired, expect unfairly assigned call hours, promised commission without follow through, (un) professional calls and texts outside of working hours, and an offset work-life balance. Shoot, I almost forgot to mention your coworkers will probably be out frequently to attend their court dates and probationary hearings because management's hiring practices fail to produce competent employees.

I have been using F&S Williams for my HVAC ans Plumbing needs for almost 6 years, never have they…read morefailed me yet. Company is prompt, courtesy, respectful and professional. I would highly recommend F&S Williams to anyone in Lafayette or West Lafayette for there HVAC and Plumbing needs. They offer competitive prices and discounts for parts through there Preventive Maintenance Agreement. I trust them and they have always shown respect to my belongings.

Had a problem with our AC unit not cooling. After a lot of self-troubleshooting, i narrowed it…read moredown to my unit freezing up which usually happens when the refrigerant is low. I called F & S Wiliams at about 4pm and explained what was going on and they saif were going to send someone at night. I told them that wasnt necessary and I got a call from the technician the next morning and he was promptly at my house. Chris showed up and was professional and courteous. I explained him what i knew and what I had tried and he was able to run a few tests and diagnose that the system was freezing up. He explained to me the cost of refrigerant and offered to put that price in writing. I said that it was not necessary because F & S had been a good service for me 9 years ago when another company in town improperly installed my AC unit. Chris charged the system and encouraged questions. He stressed how important customer service is to him and his boss and any questions I had were not interfering with him. After the service was complete, he offered to bill me and I told him if I could use a card or check I could pay right now. He said card or check was acceptable and we settled up right there. It will be 95 degrees tomorrow outside but inside my house it will be a comfortable 68 degrees thanks, in part, to Chris and F & S Williams. I have used them before and if needed, I would not hesitate to use them again.