We were looking for a hot tub. Gabe gave great customer…read moreservice and we are thrilled with our Marquis hot tub. Also, the price was reasonable.

Gabe and crew at Sonoma backyard are true professionals. They have been super helpful in answering…read moreall our questions about how to own and operate our spa. They have a wide selection of quality new spas to choose from, and a great sales and services team to help you out. I definitely recommend this business.

If you want to be shouted at on your property by an angry man who puts his face so close to yours…read moreyou can smell the nicotine on his breath, this is the company for you. We used this company for 7 years and I had to deal with a surly looking tech coming to my place each week and surprise invoices that were not line itemed to explain what the charges were for. There are other pool companies that service Sebastopol that provide friendlier service, better quality and value - you don't need to be held hostage by these people.

Roger's Pool & Spa Service Has given my family great service and care over the last 24 years. They…read morehave always been very amicable and willing to advise for us to self-help as a first option to any circumstance that we may encounter. They were patient and courteous which allowed me to solve many issues I ran across. Their pricing has always been very fair, and I can say in my own best interest. I am pleased to say, I have been able to complete nearly every situation myself, with the exception of a pool sweep installation which was handled by one of their top pool technicians. Their are truly honest and reputable, and I would recommend them to anyone needing any service for their pool.

After 3+ years we decided to move on from this company who did some service work without prior…read moreauthorization. The owner told us he 'assumed' we wanted the work done when we actually only wanted to get his take on what was wrong to plan on doing the work in the future. When we reached out to him to discuss he didn't even have the respect to respond to our concerns. In addition after reaching out about this issue his tech never showed up again to service without any notice. This company nickels and dimes you for every little thing. When I interviewed two new companies they both told me everything would be included (all chemicals) in their monthly charge. Might want to re-evaluate what you are getting.....

It's been real "peace of mind" having Sebastopol Pool provide monthly service. The owner (Don) is…read moreresponsive to any concerns, and you couldn't ask for a nicer guy than "Gabe" to see on a weekly basis. Overall, great customer service from a knowledgeable team.

Larry is FANTASTIC! He is one of the VERY RARE professionals in the greater Santa Rosa area who…read morestill actually takes personal pride in his work. This is exemplified by his refusal to settle for this area's average mediocre service--his service always is excellent and he never leaves projects "partially" complete. When he takes on a protect it gets done correctly and completely and he is a wonderful person as well. Before I hired Pool Dudes, I already had tried Johnson Pools & Healdsburg Pool Services both of whom are scammers. My pool is salt water--this is the first pool I have ever owned--and I just assumed that because both companies were aware of this they would service the pool appropriately. Nope. Each just continued dumping chlorine into the pool which I later learned from a friend is absolutely NOT how a salt water pool is serviced. Johnson had even been the pool service company for the previous owners and had just taken the lazy way out (to avoid having to take out the salt water pool components and actually clean them) which left the 2 cleaning cells frozen and unable to work in the pool! Criminals!! When Larry got on the job, it took just about a week or two for him to repair what those two useless & LAZY other pool companies had destroyed and suddenly the salt water system was working perfectly. DO NOT WASTE YOUR TIME OR MONEY with "established" long running pool service providers!! Call Pool Dudes to get your pool needs taken care of. You will be SO happy you did!

What a difference a great partner makes on handling a pool! I was not happy with the company…read moreworking to maintain and care for the pool and tried to work with them on improvement and understanding. But, sadly, that was not possible and we had to move on. I need someone to at least communicate and inform instead of just want to collect a monthly bill for minimal/no effort or work. I was lucky enough to connect with Larry at Pool Dudes. Just night and day from the previous company. He followed-up to get the business and inspect the situation. He generated a report after testing. He explained the situation and how he would recommend to proceed. He was immediately trustworthy and fair along with outlining a reasonable approach to moving things forward. Just a month or so in and we already are seeing a dramatic improvement. Larry really takes pride in addressing the problems and options along with making it happen. We are very happy and highly recommend Pool Dudes.

It's been several months now since I changed pool service companies and I want to emphasize how…read morehappy I am with HPS! My pool has never looked better or been cleaner. Even the tiles along the edge are clean. Our service tech is so professional. Our previous service kept us housebound because he refused to accommodate our dogs. Not even willing to try... adios! Our new tech has no problem at all. He comes in in, is careful closing the gate, and has no problem with them. Thank you!

Healdsburg Pool has installed and serviced our pool equipment for many years. Mark and staff are…read moreknowledgeable, professional, prompt, fair, and pleasant; what more could you want?

This is the follow up to my pool surface being ruined by high acid from Johnson Pool Maintenance…read more The acid was so high it ate the rubber off the wheels of the pool sweep. Just to clarify, the grandkids of the original Johnson Pool folks are taking no responsibility for the damage. The grandkids took over the company in 2025 and appear to have made changes to the business model which resulted in the damage. Nobody from Johnson ever contacted me about the pool sweep or the plaster being ruined because they were charging me $200 per month and never opening the cover.

I visited Jonson Pool & Spa this last week. I had recently drained my spa and needed advice on the…read moreprocess. Vince went above and beyond to guide me through the process. He was so nice, knowledgeable, and willing to help- it was a 10 star experience. Thanks, Vince! Appreciate you.

Super helpful. Honest. Very humble. Hardworking. You should see his truck. He means business. His…read morefamily has no less than 200 years combined in this business!!!

Great service, responsive, and very thorough. Michael and…read morehis team are terrific! Whenever we have an issue related to the pool, I know I can call Michael and get a quick response. He provides options, advice, and has even helped us resolve some small problems. The technicians are friendly, competent, and keep the pool looking great. Highly recommend!

As a first-time pool owner, I was overwhelmed when I realized how outdated and messy my pool…read moreequipment was. I reached out to a few companies for help, but ultimately chose Justin from Viking Pools & Spa, and I'm so glad I did! Justin is everything you'd hope for in a pool professional: reliable, knowledgeable, and incredibly thorough. He took the time to assess all the issues, fixed everything that needed attention, and completely reorganized the PVC piping so the system now looks clean, modern, and professionally installed and I can control every aspect from my phone. What really stood out was how clearly he explained the entire system to me. He broke it down in a way I could actually understand, which gave me so much more confidence in maintaining it going forward. He made the entire process smooth and stress-free, and his work truly exceeded my expectations. If you're looking for someone you can trust with your pool, I highly recommend Justin and Viking Pools & Spas!

Justin at Viking Pool Service has been wonderful to work with and has done an incredible job on two…read moredifferent projects for me and my 1980's-era in-ground pool. I would highly recommend him to anyone looking to build, repair, or replace any equipment for your pool. The first project a few years ago was to replace my outdated single-speed pump with a more energy-efficient variable-speed pump. I decided also to replace the old rusted mechanical-dial electrical box with an internet & app-connected Pentair EasyTouch panel, new automatic valves, and all new plumbing. I started with calling a few companies to come look at my setup to get some estimates. One company didn't return my message. Another company made an appointment with me and never showed up for it. Yet another company came out (the owner and his assistant) and they both spent almost an HOUR with me. They were very friendly and very knowledgeable, but they never sent over the estimate and didn't return any follow-up calls for some reason. Maybe they were too busy with other jobs. (If you are reading this review, perhaps you've encountered the same.) Justin at Viking Pool Service returned my calls, showed up on time for our appointment, proposed a much better solution than the other one that I did get and at a better price. He showed up for the job when he said he would and wow! Excellent craftsmanship. The way he re-organized the existing mess of PVC runs and valves and got everything installed was clever and way better than before. Sooo happy with the finished result! Love the convenience of running and programming the pool from my phone way more than I thought I would. This year, my pool heater finally went out and needed a replacement. I didn't bother to call anyone else this time for an estimate except Justin. Again, what an excellent job he did from start to finish. A day or so later we discovered a small leak coming from inside the heater, which turns out to have been some internal part that the manufacturer didn't seal correctly. Justin came back the next morning at no extra charge to take the unit apart and fix/re-seal the component (some kind of internal manifold) that was causing the leak. Thank you, Justin!