Could not be more grateful for the Fireside family…read more From the moment we walked into Armen's beautifully appointed showroom to the time of our order, we knew we were in great hands. Love the convenient location and family-owned pride - far more than the corporate dealerships we shopped prior. If only everyone else was this genuinely attentive, well-stocked and knowledgeable.

I had a great experience. Albert was so helpful with helping me to choose all of my appliances and…read moregave me great advice regarding the perfect fireplace to suit my needs. The delivery for my fireplace was scheduled and delivered on time. Armen was also very helpful with additional recommendations. And the prices were very competitive.

I was looking for a company to help with a full build-out for my cousin's new restaurant, and my…read moreclassmates Cesar connected me with American Chef Supply. Before coming here, I walked into another showroom where the guy was glued to his phone, didn't acknowledge me, and didn't even say hello. The contrast was immediate. From the moment I walked in, I was helped by someone who was clearly passionate, attentive, and genuinely motivated to help with our build-out plan while actively showing us inventory in the showroom. What really stood out was the pricing and professionalism. They quotes us about $5,000 cheaper than another company, which made a huge difference for us. We were extremely satisfied with the entire process, from the sales quote to the delivery. Communication was clear, expectations were set properly, and everything was handled smoothly from start to finish. The team, Uriel, Pablo, and Cesar, were one of the most coordinated teams I've seen in a long time. Everything was organized, efficient, and professionally handled. If you want someone who truly cares are your project and makes sure you get your money's worth, ask to speak with them directly, you won't be disappointed.

I found exactly what I was looking for from Amazon, but I wanted to shop at a local business. I…read morewent to American Chef Supply and again found exactly what I was looking for - but left it on the shelf. I could not stand to be in the "showroom" for another minute. The stink of cigar smoke hits you the second you walk in the front door. The whole place stinks of cigar smoke. The sign out front says "Open to the Public", but no thanks. Back to Amazon... You're welcome, Jeff Bezos.

Very pleased. Needed a new washing machine right away and my repair guy recommended Speed Queen…read more Called Fireside in the morning, guy on phone was great, ordered it over the phone, and it delivered and installed by 6pm SAME DAY. Was amazing. Grateful for such fast and seamless service, and to have a washing machine that works!

I had a client who needed a dryer for her rental property and Fireside helped is get it faster than…read moreany other company in the area. They also facilitated the installation which did need some custom work done for the proper fitting, however it all turned out fantastically. They're easy to contact, and can always provide an update which is what my favorite part is. I would highly suggest them for any of your appliance needs.

Great store with nice customer service, good value and some very unique fireplaces and grills for…read moresale. I love this Culver City neighborhood, too. There is easy free parking just a block to the west in the public structure.

I've had to order a few barbecue covers over the years and Armand's always does a good job and is…read morevery efficient. I noticed that they have a very good selection of high-end barbecues which I really like. I don't know the employee's name that I dealt with last week, but he was very cordial and easy to deal with.I think this would be the first place to start for your barbecue needs!

I've had a great experience with Burbank Fireplace. They came on time and reviewed my covered…read morepatio fireplace because it was randomly emitting gas when the switch was off. They determined that the pilot ignition module was faulty and ordered the part. They returned a few days later with the part and replaced it! Part of the problem was that my fireplace was operating without lava rock in the tray just below the ceramic logs. Apparently lava rock helps to cool the unit that's underneath (Fire glass does not cool like lava rock). With lava rock and a new module, I'm good to go! Excellent communication, excellence service!

If you're looking for top-notch service, crystal-clear communication, and skilled on-site fireplace…read moretechnicians at an extremely competitive price you should stop searching and call these guys immediately. From start to finish, my experience with them was outstanding. Their customer service team is genuinely a cut above the rest. They were responsive, friendly, and incredibly knowledgeable, making sure I understood every step of the process without ever feeling pressured or rushed. Their technicians arrived earlier this morning (on time, ready to work) proactively slipping on shoe protection not to track in outside dirt into the home (without being asked mind you) demonstrating professionalism and expertise while troubleshooting and resolving all of our issues with a control module for our Montigo Gas Fireplace. Their pricing was far more competitive than any other company I contacted, without sacrificing an ounce of quality or service. It is rare these days to find a business that combines value and excellence so well and I'm grateful to now have their contact saved in my phone the next time I need help with one of my fireplaces. I couldn't recommend Burbank Fireplace & BBQ more highly. If you want a smooth, stress-free experience with results that exceed expectations, this is the place to go!

Highly recommend Brock and his team at LA Custom Grill Islands. They helped us out of a tricky spot…read morewith an outdoor kitchen that was begun by another contractor and left unfinished exposed to the elements for 2 years. Brock's team demo'd the mess and worked with an existing concrete base to custom design, build and expertly finish a new, stunning grill island that not only looks amazing but is super efficient. In fact the entire process was very efficient - they showed up when they said they would and got the job done timely without drama or hassle or stress. Kind of unheard of in our experience with builders and remodelling! Our new outdoor kitchen is exactly what we wanted and is the perfect finishing touch to a 3 year extensive re-do of our old home and garden. I am very impressed with Brock and his team. He was very easy and pleasant to work with and he has sincere integrity. And he got the project finished on time! He is even helping us with some enhancements to the kitchen and providing some cool accessories. Brock made it super easy to purchase the equipment such as the professional quality built in stainless steel grill and inserts for the island as well. If you are looking for an expert professional builder for your outdoor kitchen space, I highly recommend Brock Lorentzen and LA Custom Grill Islands. They will offer great attention to your project and follow through timely and efficiently with fair pricing too. We couldn't be more pleased and happy cooking outdoors at our new kitchen! Thank you Brock!

Left me multiple agressive voicemails because I had sent his call to vm while I was in the middle…read moreof a presentation. I have never been on the receiving end of so much agression from a total stranger. We will not be proceeding with him for any work.

I had such a positive experience working with Marlene and Darryn. I was dealing with a frustrating…read moreissue after a washer/dryer purchase from the manufacturer went wrong, and they both took the time to truly help me sort it out. What stood out most is that they stepped in without any guarantee it would result in a sale--they simply wanted to help. That level of genuine care and professionalism is rare and deeply appreciated. I already wanted to purchase from them, but after this experience, I'm even more confident in that decision. Their service made a stressful situation so much easier, and it's the kind of experience that builds long-term loyalty. I absolutely plan to make future purchases with them. Thank you, Marlene and Darryn, for going above and beyond!

This entire experience was a let down from the very very start. The 24" Bosch oven unit we ordered…read morewas back ordered for several months. Not the biggest deal breaker but a big inconvenience nonetheless. This was only communicated a few weeks into the process. Upon attempting to deliver 2 months later, the drivers arrived with a damaged unit. We denied this and demanded a new unit but were quoted another month. Neither Bosch nor Universal appliance did anything to help expedite the process. I felt like I was the one bothering them the entire time. I finally caved and decided to look at other options which were all more expensive. I was looking at a Miele unit but after some research realized my breaker wouldn't be able to support the added amperage. The company denied my request to check out the damaged unit and instead wanted me to have them install it and then repair it later, all at the expense of my time. After 3 months, I was ready to give up and requested a refund. I tried over the phone and in person at the store but was told it was being ran up the ladder for approval both times. Nobody seemed in a hurry to help and instead mentioned that magically my new Bosh oven arrived. The manger told me that the refund would be processed by end of the day which never came. The next day when I called and spoke to the same manager, he quickly eluded that he was on another phone call once he recognized my voice. Needless to say he could even be bothered to return my call. I wasn't sure why it had to end so ugly, but I reached out to my bank to disputed the charges since I paid 3K and never received anything. Such a horrible experience and still never got a call back. Please do yourself a favor and look elsewhere.

I haven't taken delivery yet of my purchased patio furniture (sofa, rockers, ottomans, coffee…read moretable, and side tables) and umbrellas and fountain. But I couldn't wait to "extol the virtues" of Lisandro Salazar. Knowledgeable. Aesthetic. Personable. Patient. Experienced. Friendly. Thorough. I could go on and on. Oh, and the store has a great assortment of high quality outdoor furniture, fountains, barbecues, etc. What more could you possibly ask for?! I HIGHLY RECOMMEND Lisandro and Outdoor Elegance.

This location is right off the 210 Fwy and on the corner of…read moreDamion and Foothill Blvd in the city of La Verne. It's a big store with a good selection of quality outdoor furniture. Prices are above moderate to expensive. They have beautiful patio tables here, fountains, chairs, etc.. but shopping here is pricey. Getting a sales associate to help me with questions was a lengthy wait. Seemed like it was a skeleton crew the day I walked in. Calling store and asking questions would probably be a quicker method than walking in. I wasn't impressed with customer service but selection of patio furniture was nice.