i have been a patient of Dr. Sandoval for a few years. He is always kind, thorough and personable…read more He explains everything and I trust him to help me keep my eyes healthy.

Dr. Sandoval is absolutely the best! His care for patients is outstanding! I had cataract surgery…read moreat early age and he is such a great human besides an amazing doctor. He talked through entire procedure making it so calming like is the easiest thing ever. Absolutely outstanding experience with this great gentleman. Elenor, the receptionist is such a caring person and knowledgeable beyond her job description. Overall best experience in a medical facility! I will do it allover again without hesitation.

I started going to their Bellevue Office about 30 years ago but love that they have an Issaquah…read moreOffice! I'm a diabetic so eye care is very important to me and I feel I've had the best! I had Cataract surgery which was done expertly and now I no longer need distance glasses. I even got a call from the Doctor to monitor my progress which is unheard of! I'm surprised their rating is so low because it takes about 6 months to schedule an appointment though if there is an emergency, they fit you immediately.

Dr Stroh came to his Bellevue on St Patrick's Day which was a Sunday, as an on call for eye…read moreissues. I was very impressed by the speed of care and how quickly and efficiently he gathered my information and confirmed and treated the iritis I was diagnosed with. After care has been wonderful and I highly recommend both his Issaquah and Bellevue locations. Great ophthalmologist!!!!!

Love coming here for my annual glasses and contacts check up! Dr.Stephanie Pan and her staff is…read moreamazing and thorough and provide great feedback to all my questions and concerns. I have been coming here for a few years and will return. They accept insurance which is always a plus.

I waited over 50 minutes for my appointment. I was on time. The parking is difficult.read more

Great customer service. Polite people and talked me through a few eye care adjustments I've been…read moreseeking for years.

My husband and I brought a brand-new eyeglass frame purchased in Japan from Kaneko Optical JR…read moreHakata City to Klahanie Eye Care Center on December 22, 2025 for prescription lens installation -- the same morning we returned from Japan. We went in immediately because our annual vision insurance benefit was expiring on December 31, and we needed to complete the service as soon as possible before the benefit period ended. The frame had been purchased just three days earlier (Dec 19, 2025) and was brand new. At drop-off, we clearly told the staff member assisting us that: * the frame was purchased overseas just days earlier * it was difficult to replace * it contained a plastic insert and required extra care during heating We specifically asked that this be noted for the lab. We were told this would not be an issue, and based on that assurance, we proceeded. Despite this, their outside lab permanently heat-damaged one side of the frame during mounting. The damage is uneven -- one side installed properly while the other is visibly warped -- which indicates localized overheating (a preventable workmanship error, not a material defect). After the damage occurred, the business: * refused monetary compensation * offered only store credit under an "insurance" fee (this limitation was never disclosed before service) * attempted to shift responsibility to a third-party lab * minimized the damage by saying the frame was "still wearable" * later claimed the frame was "old/used/out of warranty," which is factually false We have since obtained reissued receipts, warranty proof, airline confirmation, and timestamped photos showing the frame was brand new and undamaged at drop-off. We also never spoke with the doctor who later responded to this claim -- he was not the person who assisted us that day -- so we don't know where the "used frame" story came from. Most concerning: after knowingly accepting a brand-new, overseas-purchased, non-replaceable frame -- and confirming they could safely perform the service -- the business tried to shift responsibility onto us by saying lenses should only be installed where frames are originally purchased, or that the manufacturer should replace frames damaged by labs. That's unreasonable. They accepted the frame, assured us they could handle it, and proceeded. We accepted reasonable risks like shipping loss or material defects. Negligent overheating during installation is not an unavoidable risk and should not be transferred to the customer. Based on the workmanship, lack of disclosure, and how responsibility was handled afterward, we cannot recommend this business.

Dr. He- Jung S Park, ophthalmology cataracts Won't listen-…read morerefuses to listen to your concerns. Waste of my time. Extremely unprofessional. Fought the awful Seattle traffic to get to this appointment. Virginia Mason has a stupid check in progress. You have to wait to check in on the ground level. You have about 6 desks, but two people have their faces glued to their monitor and one person slowly checking in the long line of people. Then, you have to go to your clinic and check in there. No one told me this before my appointment - I found out by accident and had to go back downstairs then back up to the clinic. I was told by the share too much lady at check in is that they want to make sure people have insurance check in downstairs before they come up! Pick a broken seat to wait your turn on, don't worry, they're all broken so take your pick. Now the eye doctor- WOW- I HAVE NEVER MEET A MORE DISRESPECTFUL AND RUDE DOCTOR IN MY LIFE! She refused to let me tell her my eye past as it directly relates to my eye issue we are here to discuss. She proceeds to tell me how awful my eyes are, tears, holes, thinning, etc. I get it and I know- two other doctors have recently already told me this. She wouldn't let me talk so she continued. She told me, " you either put up with this problem or get surgery and not be able to see". Now do you want surgery?! I told her no, thinking was she really asking if I wanted surgery after all the negative talk about the surgery? Did it go over her head that she would be the last person I would want even doing my surgery?! With the answer of no to surgery, she grabbed her tablet and my papers, stood up without a word and stomped out of the exam room. My guess is she has trouble communicating- a curt, shut up and listen to the expert is her style. I guarantee that if she went with her mother or father to an eye appointment and they talked to them like that she would be up in arms. Sometimes just because you can doesn't mean you should. Dr. He- Jung S Park should not be a doctor- she doesn't have the ability to listen and speak with care to patients.

Dr Park is excellent! A very good physician. She preformed surgery for Strabismus for me 5 years…read moreago. Recently I had cataract surgery. I trust her, she is a very proactive and detailed Dr. I will only see her and recommend her in the future

3 years later and am still receiving the same exceptional service at Optica Vision Care. The staff…read moreis friendly and funny and Dr. Ahn takes the time to talk to you about your eyes. It was easy to schedule an appointment via text and I was in and out for an eye exam quickly yet also did not feel rushed. I have been to over a dozen optometrists having had bad eyesight for most of my life and having moved along the west coast multiple times. Dr. Ahn and the Optica Vision Care staff takes the cake for the best optometry for making me feel like a valued patient.

They were excellent very professional. Great eye exam with all the newest medical equipment for a…read morethorough examination. Explained findings and time for all questions to be answered not rushed at all. No waiting either I would highly recommend this practitioner

My family continues to recommend Dr. Goo and his staff for all things eye related. I refuse to take…read moremy family to anyone else. Not only does he do a through exam he is honest and will keep his word. If he can't help you on something he will tell you who can. He's an awesome eye doctor and a man of his word I have zero problems recommending him to anyone looking for an awesome eye doctor!

I've seen Dr. Goo for over six years and feel that my aging eyes are in excellent hands. At every…read moreexam he's taken his time both with the evaluation and discussion after. He's highly professional but has a caring, friendly nature which makes the experience really pleasant. Let's face it, eye health is critical--got to go to someone who gives you the piece of mind that your care is her/his priority. I recommend Dr. Goo without reservation.

I had a good experience with the front desk but not a good experience with the doctor (Brittany). I…read morehad a few questions and she seemed to have gotten irritated too quickly that after which I was hesitant to ask any more questions,

Took my daughter here and for the first time walked away feeling like I'd found a dr that was…read morewilling to help her. She's been saying for years she sees double vision quite often. All the other eye drs just dismissed her but dr lung was more than happy to spend extra time with her to get to the bottom of things. We will have to go back for more extensive testing but am very happy with them!!