Aileen- esthetician did a fantastic job with my facial. I loved it…read more However, the front desk were unaware of what they were doing - Francisca, to be specific. I called because I had a gift card for a couples massage, but asked if I could use it for a different service. Her answer was yes with no hesitation or questions asked. When I go to check out (my gift card totaling $179 and facial costing $79.00) I was told by the experienced cashier (Sabrina) that the entire gift card must be used because it was originally meant for a couples massage. Francisca failed to mention this on the phone prior to me coming in to receive the facial. She failed to ask a more experienced person what the requirements are for gift cards. Due to her careless mistake, the total service I received was $110.00 with the purchase of a scrub included that I bought with my personal funds. If I would have known from the beginning, I have may gotten more add-ons to my service or maybe even a massage if I knew they would charge the entire gift card totaling $179.00 (let's not fail to mention that tip couldn't be included on the gift card either). It may be poor training - but her customer service skills weren't great either.

I had a facial and massage today. I selected the introductory massage and anti-aging facial. I…read morescreenshotted the cost of what the services should be. I got a call last night by Hand & Stone stating I had to provide a credit card and put down a deposit of $50 for each service or give a gift card. I had 2 gift cards that my mom bought for me. They confirmed $119.95 was on 1 card and $40 on the other. Let me first say the services were fabulous! The massage and facial were great. The women that gave the services were professional, friendly and the esthetician was so detailed. The girl who checked me in was so nice! However, they charged me $129.95 for the massage which was supposed to be $79.95. They gave me the introductory massage facial when I scheduled the anti-aging facial and up-charged me $25 for a service. So I had to leave and go to work and couldn't argue the prices. When I checked my receipt, they only took $20 off of my $40 gift-card and charged me $64.95 on my credit card when it should have been $44.95. On top of that, I signed up for the monthly membership and they took a coupon out of my membership to cover today's cost but I gave the two gift cards and paid the $64.95 plus tip. The receipt did not show where the coupon came off. When I called after work to have the receipt explained, I spoke to the manager who could not explain why they took one of my coupons from signing up and why they only took $20 off of my $40 gift card. I literally said I felt taken advantage of. Ashley, the manager, kept telling me it looked correct on her end. That doesn't help the customer. The math was not mathing and she was talking in circles. Instead of losing business, she should have said I'm giving you back a coupon and refunding $20 to your credit card but no, she was willing to lose someone who was willing to be a life customer. I got so frustrated, I canceled the new membership. I already made an appointment for another establishment in Cherry Hill. So I recommend, if you're going to use them, to confirm your service signed up for, the price of each and don't use a gift card or go somewhere else.

Cue the choir of angels ! Jazz hands and rainbows !…read more That's how awesome my facial with Abigail was today. I had a facial with microdermabrasion. My skin is glowing and happy. Abigail is very sweet and soft spoken. The entire facial was relaxing , even while getting extractions done. She massaged my shoulders, arms , hands & scalp. AMAZING. Plus the actual facial itself was fantastic for me and my skin. I went to my previous esthetician for 5 years. She has semi retired. I was in a panic. No more worries, I found Abigail. She also offers massage and waxing. Super happy to have found this place. Parking is metered. Park on the side streets or have those quarters ready.

I had a deep facial with microdermabrasion with Abigail. She is excellent and professional. My skin…read morefeels and looks incredible! The store carries high quality products that are natural. Totally recommend Abigail for facials. I had the best facial in my life and you can't beat the price!

I got my hair dyed here on sept 9th 2023- I never leave reviews, but after going through so much…read moretrouble just to fix my hair these past few years I thought I'd inform others... Got my haircut sept 2nd which was great-- can't remember if it was Nicolette or Natalie but the stylist was super transparent with me which I loved. The hair color is a different story. I was going from brunette to a full head of blonde highlights, my colorist was Terry, and she destroyed my hair completely. This was my first time dying my hair, she told me she used 4 different types of bleach in my head so I didn't know (at the time) that this was BAD. She put me under the hood dryer and left, my nose and eyes were burning so badly from the bleach I could barely breathe, I had to find a different stylist just to ask if I can be done with that thing. As we were looking at my color in the mirror, I tried to ask her nicely why the highlights look "choppy" on the top of my head-- I was NOT happy with them. She basically tried to gaslight me and said that it's supposed to look that way because I wanted highlights?? The highlights were uneven on both sides of my head, and my hair was YELLOW. To top it off, she got bleach stains on my sweatshirt, even though I had a cover on. How do you even manage to do that? Terry was nice/welcoming from the beginning, and I still tipped her 20% because this was my first time and I was clueless. But I NEVER went back after that experience. Could've gotten some sort of reimbursement for my sweatshirt at least because that was plain messed up. If you have darker hair and want to go lighter or blonde, please DO NOT go to Terry.

I have naturally very dark hair and have dyed it blue-black over the years. Two weeks ago I…read moreimpulsively decided I wanted a change for the spring time, to go from black to cherry red, and chose to go to Salon Norman Dee as I had found this salon years ago and never had any issues. Due to my previous hair dyes, I was informed it would take multiple sessions but at the very least I would leave with a cohesive even color, unfortunately, that was not the case. I sat at this salon for 5hrs...five hours...my entire head was bleached and this was the result I was left with. Due to my own personal time constraint I was unable to be fit in for a cut/blow dry, nonetheless, I sat at the salon for 5hrs to be left with horrible, dry, damaged, and unevenly colored hair, all at the cost of $300. I contacted the owner, Christy, who had requested for me to return, but considering the circumstances I was hesitant and rightfully so. I chose to go to a different salon to have my hair corrected, and they were heaven sent. In the same 5hrs Salon Norman Dee took to destroy my hair, this other salon not only properly bleached it, but dyed it, applied a hydration treatment, and gave me a cut/blow dry...all within 5hrs. I have waited for a response from Christy for 3 days now, don't expect any sort of compensation/reimbursement even if you paid for a service that was not provided. (the beautiful cherry red blowout pictured is NOT from this salon, save your money and go elsewhere)

6 out of five starts! As other reviewers have written, Melissa and her bee-themed beauty studio…read moreMaebee's are TOP NOTCH, a true gem. I have been going to see Melissa for bikini and brow waxing for about two years. I first decided to make an appointment because of the stellar reviews and because her previous Kensington location was walking distance from my house. Although she has since moved, I would not think of going anywhere else at this point because Melissa really is the "bee's knees" (sorry, I had to). Melissa is professional, personable and fun to talk to, which makes the experience of someone peering up your downside far less awkward. She is also just very good at waxing: very little pain/redness and absolutely smooth. She checks in during the entire process to make sure that you are comfortable. I am not over-selling when I tell you that she has consistently given me the best waxes I have ever had. She will also make sure that the wax is aesthetically perfect: even on both sides, every stray hair gone and every rogue one put back in its place. She is meticulously clean and careful, which I appreciate immeasurably during COVID times. The prices are lower than or comparable to other Philly beauty studios that I've frequented. I should mention that I also always request "a la carte" additions to my waxes, so that they are somewhere in-between bikini/full Brazilians. In the spirit of avoiding the exhaustive pricing list many other salons utilize, Melissa has never once up-charged me for my hybrid bush-- and she definitely could. I don't often write reviews but Melissa really is an all-star who cares so much about her clients. I happened to be the only scheduled appointment today and Melissa opened up the studio and came in anyway. That is dedication! The past ten months have been particularly hard on small businesses, and I am very glad that Maebee's has persevered. Besides Melissa's tenacity, I imagine that this is also because many, many other people feel the same way that I do: Maebee's is where it's at! If you need a wax (or facial/make-up once COVID restrictions relax), do yourself a favor and come to this place!!

I have been going to Maebee's for a few years, mostly for Brazilian waxes. Her pricing is excellent…read moreand her work is careful, gentle (as much as one can be with waxing), and meticulous. Given the part I get waxed, one can imagine I am scrupulous as to to whom I will go and Melissa is only one of two beauticians I trust in the city. The other is more expensive and farther from home. Last year I got married and Melissa did my makeup. Again, the price was fair and her flexibility, responsiveness and availability (with this and my waxes) always impresses me and simply makes my life (and my attempts to beautify myself) easier.

Maria is the absolute best! The facility is clean and Maria takes all extra sanitary measures to…read moremeet the highest standards of cleanliness. No double dipping in this establishment, which is so important! Maria is so personable and we chat the entire session!

I went here today for the first time, and I will never shave again. I was very nervous from a prior…read moreexperience, but decided to give a Brazilian another try. Boy am I glad I did. First of all, I was immediately put at ease. The process was quick and relatively pain-free. I also had my legs, underarms, eyebrows and lip done. It took about an hour and I couldn't be happier. Honestly I would have paid double due to the incredible skill and professionalism I received. Lisa D.

This place is amazing! Teri just did my micro blading it looks amazing! She was so profesional she…read moreasks if you if your okay and makes sure you feel comfortable. The service is 10/10. I can't wait to come back after 30 days and see how my micro blading heals!

First time here, will be returning! The nail technician I had was Tana, and she was amazing. I…read moreshowed her a picture and she gave me what I wanted! Great attention to detail and she was also very nice.

I got a fabulous facial, it was so relaxed and my skin felt amazing!!! The heated table, soft…read moreblanket and the below the knee pillow made me feel so comfy!!! Ilanit has the softest touch! I loved my facial!!! Next day I went back for more. Laser facial hair removal. I was skeptical about being painful, but it wasn't!! Summer here we come!!

From the owner: Designs by ilan specializes in: Underarm Laser hair removal,…read morebikini laser hair removal, men back laser hair removal, permanent makeup

From the moment I walked in I was greeted with a warm welcome and a relaxing and cool environment,…read morewhich was a stark contrast to the chaos of city streets and scorching temperatures. The staff is amazing, very friendly and extremely knowledgeable and down to earth. I was treated with dignity and respect. I felt valued and really appreciate everyone, including the little dog Tucker, who was a pleasant surprise and little ball of joy! I am so happy yo have found my new home and look forward to many more visits! I highly recommend About Face to everyone!

Everything! Naomi is a gem. You can trust her.! She wants what's best for you because it's best for…read moreher. She is very personable.