Do yourself a huge favor and keep looking for another company to install your floors. This company came to my house as a contractor for Lumber Liquidators. I will start by saying the floor they installed looks okay other than the paint they pulled our the walls when removing my base boards, but I keep asking myself if it was worth it. This was the most stressful home improvement project I have ever had done. The quote visit went fine, was a little surprised at the cost, it is more than the flooring. I should have known day one when they ( 2 workers) walked in the house and I could smell alcohol oozing out of someone's pores. They start working and begin to complain how hard it is to take out the old flooring. Then they tell me I need to rent a machine at Home Depot to help them take it out. I ask why they don't have this machine and really get no answer. I get the machine and then they say it doesn't work and I have to take it back (thanks Home Depot, they did not charge me). They work eight hours and only remove about 300 sq ft of floor. Next day they come back, it starts off well, going much faster. Then about two hours in the main guy (Jose), tells me they're going to get something to drink. After an hour, only the other worker comes back, says Jose is at Home Depot, don't see Jose again for six hours. I called the company and spoke to Juan (says he is the owner). I ask where Jose is and he says he will check and call me back. Never calls back and then won't answer my follow up call. By now I am so angry but I just want them to finish, this job could be done by now. They come back the third day, over an hour later than they said they would be here, again smelling like alcohol. It takes almost all day to finish, said they would be done by twelve. At the end I have about 20 boxes of flooring that Jose tells me is extra that he is going to take back, I have to call Lumber Liquidators to prove I payed for those boxes. These men were so shady, I'm almost afraid there will be a backlash for the way it went down, I told them and Lumber Liquidators how I felt about the experience. Lastly, if Spanish is your first language and you assume an English speaking person can't understand what you are saying, think again. I heard and understood what you said. Also, don't assume because I am a woman, I don't know that you are trying to take advantage of me, I am not stupid. Lying to you're customer is not a good business practice. read more