We purchased a Endless Pools swim spa from Lifestyle Outdoor…read more The salesmen Camron was very helpful before, during and after the purchase. We are happy! Thanks!

Purchased a hot tub in November of 2025. Received great service and help from Camron. Very friendly…read moreand knowledgeable and no pressure. My wife and I are enjoying the hot tub and recommend this store

Honest, great service and competitive prices. I built my…read moreown pool with the help of DIYpoolsandspas.com . I had never built a pool before, so I had no idea what I was doing. For my pool equipment, I shopped all over SoCal and found DPM was easy to work with, made helpful suggestions that saved on cost and their bids were among the lowest I found. It has been a year since I finished my project and I've been back for set up chemicals and supplies several times now. I am amazed at all of the products they have in their showroom. From pool floats to chemicals, filters and pumps to o-rings and repair parts, if you need it for a pool, they have it. I can say, without exception, that I have been impressed with every interaction that I've had with this business. I don't write a lot of reviews but I'm happy to guide my neighbors to places that I know are treating people well. You won't be disappointed.

Great people. Competitive pricing. There are closer places to me - but these guys are the most…read moreefficient and have everything I need, always in stock.

Excellent experience purchasing a Softub from Alyre! Very professional, informative, and enjoyable…read moreexperience all-around. Loving our new Softub and grateful to have a Softub store in the area for future needs - thank you!

This review is specifically for Alear (I may be spelling that wrong, so my apologies). I've…read morerecently been given the opportunity to get a used hot tub from a friend. She was beyond helpful with answering many questions about spa maintenance and what to look for, even though it was evident I was not going to be buying one from Coastal. It's that kind of service that will ensure they get a recommendation from me to others who are in the market to purchase a new spa. She went above and beyond. Thank you Alear!

Have had my 40K gal pool for 30 years now and bounce around with pool supply companies. From…read moreLeslie's to Disc Pool Supply and also private. Lately have been going to Leslie's for water testing and some chemical supplies. Philip is great, but the other sales person, isn't too pleasant to deal with. (Frank). Kind of snarky/grumpy/not to helpful. The Newbury Park Leslie's went out of business. Bummer. I liked dealing with Mike the manager back then. Anyways, a tip trick I have learned over the decades is: when getting water results, don't impulse buy by following the Water Test Results summary 'treatment plan'... to 'normalize' your results. If you brush and clean your pool and it's basically clear, take baby steps and correct slowly. You will not only correct everything in time, you will have far less chemicals. Most times fixing one parameter that is way off will correct other minor irregularities.

Called the store 5 days ago to see if they had our size in thermal pool covers. Have purchased from…read morethem before, and was underwhelmed by their service in the past, but thought I'd rather support local business (turns out they're a corporation, but I digress). Guy tells me they don't have them in stock, but can get it in within two to three days and takes my number, says he'll call. It's 5 days later, so I call and speak to James Bond (later found out his name is Frank and he's no special agent, let me assure you). Yes he actually gave me 007's handle when I asked him what his name was. He's a real peach. This guy tells me they don't have them in stock. After going back and forth several times; me trying to explain that I was told the cover was on order and should be in by now, and 007 telling me they are on back-order and they can't get them. TBH I would've been less frustrated with this clown if he would've said "it's Bond, James Bond" but - sadly he did not. After giving Goldfinger a lesson on proper customer service (he's the manager btw) he finally offered a solution - unfortunately it was too late. I already placed an order on Amazon; the same cover they charge $229 for I just ordered (in stock and delivered in 4 days) for $114. Save yourself the hassle of dealing with Leslie's and the International Man of Mystery aka "Frank" and purchase your pool supplies on Amazon. Or maybe there's an ACTUAL local pool store in Thousand Oaks I don't know about.

Brian and his son Travis have maintained my pools for approximately 15 years. I have never given…read moreless than 3 stars for anyone or anything. Brian did not get the pool remodel business from me when I bought a new house a few years ago. I chose a full time builder which Brain is not. So, when my new pool was remodeled I felt bad that he didn't get the business so I had him clean my pool which was remodeled. His son Travis is a Splash and Dash cleaner and does not care for your pool. Brian finally said to me "I'm only making $20 per month profit so I don't really care about your business." They have been doing a terrible job for me and I am sure they will do the same for you.

We use Brian's service for our weekly Pool service & just recently hired them to resurface the…read moreentire pool. We could not be happier or recommend their services highly enough. The entire Crew was A-List, professional & respectful. They were fast, clean, quick & the price was better than any other pool contractor I interviewed.. Highly Recommend.

Had a backwash issue during a SLAM. Emailed Mike over the weekend and he was able to make time to…read moreget to my house on Monday. After fixing that, we found a couple more minor issues. Mike stuck around to get them working properly and then emailed me the next morning to check if everything was good!

Excellent and speedy pool repair service! Really fair prices. Would definitely recommend!read more

We have just completed our dream backyard remodel and we chose California Pools for the Pool part…read moreand we couldn't be happier. Mike Smith and Mike Exstrom were excellent from start to finish. Mike Smith was our project construction manager throughout the build, he was extremely responsive, gave us lots of advise and always over delivered on timeline and detail. We are two very happy customers and are now enjoying our backyard oasis! The scheduling and invoicing was very transparent and easy. The various aspect of the build are sub'd out i.e. excavation, re-bar, plumbing etc. we have been very happy with all the contractors that CP's uses, they were all efficient, trustworthy and very skilled in their trade. Thank you California Pools!

BUYER BEWARE!!!!!!!!!! I CANNOT recommend this company in…read moreANY manner! They are definitely NOT Arizona's most trusted company, in fact the complete opposite!!!!!! All I can do is share our AWFUL experience with this company & hopefully I can save you the aggravation we had to go through. This was supposed to be such a fun time and boy what a nightmare it was !! It was bad from the beginning!! First of all, our designer of the pool & spa project did not capture the details of the project we were most concerned about ( my husband has back and hip issues). The communication was horrible!! We saw a picture of the project.. the contract is very hard to read / I'm sure that's on purpose !! We paid extra for pop-up cleaners in our pool!! We didn't even realize that there was absolutely no way to clean our hot tub. We were not sold or even TOLD by our designer that pop-up cleaners weren't included or that we wouldn't even have a way to clean our spa!!!! It was very disappointing and then to mention.....Our Hot tub was unusable for the first three months because my husband couldn't get into it because they made a 34 inch step into the hot tub! Oh, did I mention when it finally did get to be usable we found out that it was plumbed wrong and all of our pressure was coming out of the return jets! So it needed to be fixed for a 3x !!! Not to mention, I had to drain and refill this thing three times the fourth time it was finally complete!! Again, you would think that coming from such a high profile Company, you would not run into these issues. How does this happen from a professional pool company ? So then it was unusable again!! I can honestly say NOBODY in this company throughout the whole process cared about my project! In fact, my project manager, Donny was rude unprofessional. He told me I that I need to mind own business and leave the pool building to the pool professionals ! Who talks to somebody like that? Donny lie to my face and told me I had to do a $$4,000 upgrade to pass inspection, That was a Lie!! NOT THE CASE AT ALL!! I asked the inspector! Then he completely denied it! When I let a manager know it was completely brushed off!! It was disgusting. I've never been treated so poorly by Company that I hired!!!! worked my way up the Management line after several failed attempts! I talked to Steve, Donny's boss and that was useless ! It seems like they must be buddies!! This company throws the Manager title to anyone... what a joke Steve was. We had PROBLEMS after PROBLEMS ! Way too many to mention ALL! Every single trade was a subcontractor. We would have NEVER went with a pool company who subcontracted out everything!! We had a big issue because we were not able to communicate with them because I cannot speak Spanish. Subcontractors were leaving garbage all over our yard. Others they were Spitting sunflower seeds into our pool when it had rebar being done..I was told that most of the work would be done by a California pool employee and that was not the case... ANOTHER LIE !!! All work was subcontracted!! I can't stress enough that nobody in this company cared about how my project was going or how I was being treated as a customer. The work was less than average.They were the highest out off all of our quotes!! I'm still not happy with the outcome of my project. I'm beyond disappointed and disgusted in this company! You can find a much better company to spend your hard earned money on! This company was the highest company out of all of our estimates. I went with them because I thought that they would be a reputable company and man was I wrong!! This company needs some MAJOR fixing!! SAVE YOUR MONEY!! The quality is less than average! RUN AS FAR FROM THIS COMPANY AS YOU CAN!! I forgot to mention we paid cash for our pool before it was even finished! Horrible mistake on my end!! Lesson learned!!

Reliable, quality service and excellent communication. I would strongly recommend their pool…read moreservices.

Very responsive and came by with a helpful consult to get the pool working again. Backflushed the…read moresystem and adjusted the valves to get the flow dialed in. And then didnt charge anything!! Will definitely call again when we need work done on the pool.

As a first time buyer I had a lot of questions and some trepidation. Danny and his team went above…read moreand beyond to make sure I was comfortable and all my questions and concerns were addressed. His suggestions about how to make the decisions of which model to buy were spot on and their follow up and support has been absolutely brilliant. Without hesitation I would recommend them and would happily buy from them again.

If you are looking for a hot tub, you really owe it to yourself to visit Lifestyle Outdoor. They…read morehave everything you need at their showroom. In my current house, I had only one specific place where I could put the tub, so Danny visited my house to confirm that everything would fit & work out. (Tell me that isn't THE BEST SERVICE.) Kayl and Danny are top professionals who know everything you might need to know about purchasing and maintaining your hot tub or pool. From the day I walked into their store to the professional delivery and my return for professional advice has been a 100% pleasurable experience. Life is so much better with a hot tub.

This company was referred to me by a good friend and I couldn't be more happier with the results of…read morethe work that was done. I had the Deco seal done between the coping and surrounding pavers. The guy who did the work was so professional and the work was exceptional. I couldn't be more impressed. The owner of the business was also very professional and answered all my questions, making sure to tell me to call with any concerns which I had none. I would surely use this company again and gladly recommend them to others.

I am very happy with the service. They are local, very responsive, professional and knowledgeable…read moreof pool service.