The folks that own this business are not only SO NICE, but they are reasonable and any work that…read moreneeds to be done, gets done in a very reasonable time. Very knowledgeable.

I have been to Jeff and Janet DeLeuse with many different needs for many years. Both big things and…read moresmall - most of them small things. Replacing watch batteries, resizing rings as my body changes with age, etc. Even so, I am always treated as a valued customer. Their main businesses are estate evaluations and high-end jewelry sales and repairs. Jeff is a certified Master Jeweler and watch repair maven! Janet also has developed her personally designed line of women's fashion and skin creams that are on display and available in the shop. In every instance, their work and their inventory is always a notch above what anyone might have reasonably hoped for in a small town shop. Big job or small, big sale or not, their attitude, professionalism and work product is categorically outstanding. The ring in the photo has been resized there 5 times! Right in downtown Fairfax. If you have a need, check them out!

Exceptional service from Stephen at Ross Goldsmith. I had a very difficult repair on the original…read moretitanium mesh bracelet from my Omega Seamaster "No Time To Die." Because it's a specialized Grade 2 titanium bracelet, several places either wouldn't touch it or suggested replacing it entirely. Stephen was confident, knowledgeable, and able to repair it beautifully. The workmanship exceeded my expectations, and the price was more than fair considering the complexity of the job. It's refreshing to find someone who values quality craftsmanship and treats every repair with care. My watch is back on my wrist, and I couldn't be happier with the outcome. I highly recommend Stephen and Ross Goldsmith to anyone looking for an honest, skilled jeweler and watch repair specialist. Thank you again for the outstanding work!

I am really blown away by the inventory in the jewelry cases here!…read more There are many striking pieces, at all price ranges. You will be pleasantly surprised!

These boys know their business. They are personal, attentive, creative and have been in my life my…read morewhole life. Local and timeless. I adore you both. Cheers

Two of the nicest, most informed, kind and easy to deal with humans. My transaction with them was…read moreseamless, and the jewelry displayed of excellent quality. They came highly recommended and I was not disappointed. Best!

I have to say I was blown away with the service and craftsmanship of Tim Wallace at the Jewelers…read moreGuild. My wife had a large old ring from her grandma but didn't care for the setting or design etc. I first visited numerous jewelry shop that supposedly did custom work. What I found is that those other shops didn't do the fabrication work themselves, and would outsource that part of the job. Their timelines were 3-6months out and on top of that, they wanted to charge outrageous prices. None of this worked for me as I was trying to surprise my wife for her birthday and I needed this project done in 2 weeks. I'm so lucky to have found Tim as he made time to meet with me immediately, worked with me on customizing the design and in 2 weeks he made it happen!! His rates are very reasonable and working directly with an actual goldsmith/jeweler just made the process so much more streamlined and easy. Thank you again! My wife was so thrilled and will carry the memory of her grandmother with her everyday now.

I stop in here when I'm shopping for Christmas and Valentine's. Such an interesting collection of…read moreunique and beautifully crafted jewelry. I've also had a good experience here with a lapidarist, who crafted a perfectly matched stone for the tricky repair of an antique family brooch. Good people. Well worth a visit.

They took what was a potentially negative experience into a totally positive one. I'm very happy…read morewith my 14k gold diamond stud earring. Excellent customer service here. Several years back they also designed a 14k white gold diamond ring for me that is stunning. So they are well worth your business.

I accompanied my friend to this jeweler today and I cannot adequately express the degree of…read morekindness shown by the person who helped her. The jewelry they offer is absolutely magnificent ; timeless, and yet modern. There was another family in there, and the young woman had been gifted some beautiful earrings and was so joyful and the woman helping her was so kind as well. This is "old school customer service" within a beautiful modern space highlighting gorgeous jewelry. My friend and I were just blown away by the experience.

Beautiful unique bespoke sparkly shiny pieces but my review is for the customer service I received…read morefor simply needing a ring backing in rubber so my heavy ring won't fall off until payday when I can afford to have it properly sized...and Sharon took the time to sit and do this and was so sweet and patient because you have to wrap this rubber piece around the band and it's like sewing almost and a bit time consuming and extremely inexpensive ( think coffee) and it's times like these that remind me to go back and buy from them when I'm in the next jewelry mood.

Stephen Hill is perfect. Every interaction with them. I just brought a necklace. I needed length…read moreand I didn't want it messed with it all and Marion came up with a brilliant idea of using jump rings to make it longer. I absolutely love these people. Thanks so much leslie My

My fiancé and I started our engagement ring search in SF's Diamond District, along with some of the…read moremore well-known places, and felt discouraged pretty quickly. Everything felt rushed, impersonal, and mass-produced. After doing a lot of research, we found La Bijouterie. From our very first appointment, the experience felt personal and relaxed. We came back multiple times, asked Set (the owner) countless questions, and he happily walked us through the entire diamond process so we felt truly informed. We also went back and forth over email, more times than I can count, to get every detail just right. I was initially a little hesitant because I wanted a fairly classic three-stone ring, and La Bijouterie specializes in custom work, but I had very specific preferences around proportions, and we wanted an experience that felt enjoyable and genuinely customer-focused. La Bijouterie was exactly what we were looking for, with reasonable pricing that kept us within our desired budget. We couldn't be happier with both the ring and the experience, and we now recommend La Bijouterie to all of our friends who are starting their ring search. Thank you, Set and team!

Updating my review since I did come back for my wedding band --- and an unexpected addition, the…read moreearrings for my wedding. Set, your craftsmanship along with your intuition, and your knowledge by far exceeds anyone in the jewelry game. When I mentioned in my earlier post that I will forever come back - I was serious. I found my forever jewelry store. I went in with the expectation of picking a band off of the case that I was satisfied with, and I ended up getting one custom made that fit to a Tee with My engagement ring. The engagement ring along with the band looks fabulous! My photos and videos don't do justice! Primarily, I was extremely impressed with the updates from you and just keeping us in the loop when we were getting closer to the date. Your ability to problem solve anything that came up was extraordinary, and much appreciated. Set, we are extremely thankful that we were able find you and create timeless pieces that will forever be used and get people continuously talking about. I'll be sure to refer a few people your way as they continue to ask about my wedding band. Thank you

Visited prominently located jewelry store thrice, once for a purchase a subsequently year later…read morefor a repair. Ryland was very helpful with the sale. And Jamie was incredibly helpful with the repair. I appreciate it how Jamie worked with me to find the best solution and/or resolution. They had quite a selection of popular designs for rings. The store and customer service sparkled.

I don't get why people like this place. It may be OK for watch or jewelry repair, or to buy an…read moreengagement ring or piece of jewelry, but it not a great place to sell gold or jewelry. I am considering selling a couple of pieces of gold jewelry and was hoping to get estimates. I also have a ring that needs to be reshaped and possibly resized, and a necklace I want shortened. The jewelry was inspected but not weighed, and the price quoted was probably 1/4 of what I received from other places. They criticized the ring and initially told me it was chipped, which it was not, and said the time and cost to cut a simple gold chain would be high and take a long time. Based on the customer experience, I would never go back. Take your time and shop around, as there are a lot of better options, including The Gold Drop in San Rafael, and Prince in Sausalito, both of which excelled at customer service and provided much better pricing.