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    Mcnally Management

    2.9 (53 reviews)
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    Services - Mcnally Management

    Property management

    Listing agent

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    Ms. Jones unprofessional response to a reasonable question.
    Christopher A.

    They make you pay and apply just to view?a home. I have viewed many homes recently without having to apply or pay to apply. I know its not rocket science but what if you did not like the home? You are out $100. It is not the law and covid cannot be an excuse. Again, ive viewed many homes without having to apply. Dont do it. I also have homes on the eastside that have been shown without forcing people to apply first. Nowhere you search tells you this is a good idea besides from their completely unprofessional office lady that if you even ask (which you should do and I feel most people have the right too?!) why you have to pay first you get a response full of attitude and she states in quote " if you are not comfortable with this process maybe this isnt for you." Darn right im not comfortable with the process of losing my $ if a home doesnt work. She also states homes are flying in this competitive market. The home we inquired about has been on the market over 60 days?? That is going quick to you? Im glad you dont represent my home.... That is not quick. No wonder its not rented. Bad business. Poor owners. Again, you DO NOT have to pay or appy to view a home. I viewed a few homes this week without having to do this ridiculous, suspicious process of paying to apply to view. Non refundable mind you! I have the email correspondence with this office lady Ms. Tonya Jules-Jones with the completely irresponsible, defensive, unprofessional and ridiculous answer of "if you are not comfortable with our "process" maybe this isnt for you". And they say we watch out for our customers with an emphasis of top notch customer service. This was the reply from this woman when I asked a question. WHAT A JOKE!

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    3 months ago

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    6 months ago

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    2 years ago

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    5 years ago

    This is an unprofessional company that denies applications with baseless claims in order to collect application fees.

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    3 years ago

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    8 years ago

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    8 years ago

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    6 years ago

    We have rented from a few landlords and Mcnally is by far one of the best! Professional and easy to work with. Quick to respond to repairs.

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    6 years ago

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    9 years ago

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    7 years ago

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    11 years ago

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    11 years ago

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    12 years ago

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    10 years ago

    Really negative experience. They are not interested in being helpful. Bad energy, rude staff.

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    12 years ago

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    Page 1 of 2

    Ask the Community - Mcnally Management

    Review Highlights - Mcnally Management

    The owner Jeff McNally is a great guy and the entire team I've had the pleasure to work with reflects that.

    Mentioned in 14 reviews

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    Soundview Property Management

    Soundview Property Management

    (7 reviews)

    I 1000% recommend Soundview property management as Leslie and Patty have been incredible to work…read morewith. Last spring, I fell in love with one of their rentals located near where I am a teacher. From the start, they were very accommodating, despite the many demands, the homeowners placed up upon them. They had to do a quick turnaround and the previous renter did not clean......they apologized for the inconvenience and took a chunk off of my rent as I had to clean it. They also did not charge me the nonrefundable carpet fee because the owner is going to replace the carpets. Right after I moved in, the owner decided she wanted to do some major remodeling and replace carpets. They were able to convince the owner to wait until the summer so it would be a little disruption to my life. Unfortunately, only 5 and a 1/2 months of living there, I came home on a Friday after work to find the water not working. I text Leslie, she responded right away, and had a plumber there Saturday. Leslie immediately offered a hotel for myself and my college son who was home on break. She was in close contact with the plumbing company and homeowner, quickly finding out that this was not going to be an easy fix. Sunday she had a new rental for us to look at and even showed up with a five gallon jug of Primo water for us. The following day we signed the papers and she made the process very easy! Leslie transferred my deposit, giving me back money, due to the difference in price and even let us overlap days due to this emergency move. They made this stressful time tolerable! These ladies are personable, quick to respond, fair, and truly care about their tenants.

    Beware of false claims, as well as Unlawful and Deceptive Charges…read more My husband and I rented from this company several years ago, and we were very disappointed with how our security deposit was handled. Despite leaving the property in immaculate condition, we only received a small fraction of our deposit back. During our pre-move in walkthrough, were told the everything including the carpets had been professionally cleaned --but upon actual move-in, it was clear that wasn't the case. We spent several days deep-cleaning before we could even settle in. The top of the kitchen cupboards and stove vents were coated in grease and grime, the dishwasher was unusable due to a moldy, debris-filled filter, and the shower drains were clogged with hair. Light fixtures, shelving, and baseboards were also neglected. On top of that, we discovered fleas in our daughter's bedroom, requiring multiple treatments and carpet bombs before the issue was resolved. Because of the chemicals we reshampened the carpets and found that they were also not adequately cleaned. Clearly we felt that nothing other than a surface level cleaning had been done, however, even if a professional service had been hired, it was property managers responsibility, not ours, to ensure their work had been completed successfully before hand. We resented the additional expenses and false claims. Despite all of this, when we moved out, we left the property in better condition than we found it. Still, we were nickel-and-dimed for petty and unnecessary charges like battery replacements, light bulbs, and post-move-out cleaning fees. Unfortunately, we trusted that Leslie, the property manager was an honest and trustworthy person. We now understand that these charges were unlawful. Landlords cannot legally deduct for normal wear and tear, nor can they charge for damages they don't properly document. If you are considering renting from this company, protect yourself: Document everything Take photos before move-in and after move-out Request a detailed, itemized list of any deductions Know your rights as a tenant Do a THOROUGH WALKTHROUGH! We would not recommend renting from them.

    Guardian Property Management

    Guardian Property Management

    (2 reviews)

    Don't have much else to say but WOW. Sharon Hamilton and Guardian Properties are top notch. We at…read moreCertaPro Painters were working with Sharon Hamilton at Guardian Property management to paint a home and she was absolutely fantastic. She was very timely, always prompt with constant communication, and just an overall pleasure to work with. If anyone is looking for property management services, or in the market for a home I would Highly recommend going over to Guardian Property Management to see Sharon, she will take great care of you!

    So, apparently the manager and assistant manager here are telling my neighbors that I am…read morecomplaining about their flowers/plants. To make it perfectly clear, the ONLY flowers and plants I have complained about, are those in my front area. They moved me into rhis apartment back in December without clearing out all of the flower and plants the previous person put into the ground. I have been asking for months when they will be taking care of this, as it is becoming a jungle. I refuse to take care of it, as I am disabled, in a HUD property, where management couldn't care less about their residents. Thanks a lot management for trying to pin my neighbors against me, for a situation that should have been resolved BEFORE yall moved me in. Not to mention the mold and moisture in this apartment. It took them almost 5 months to figure out that the exhaust fan in my bathroom was NOT connected to a pipe in order for the moisture to escape the building. 4 months of 70% humidity in my home. Had to purchase a dehumidifier, as i am deathly allergic to mold. Did I mention there is a bullet hole in my living room window? Guardian should be investigated for fraud, fair housing violations, management fraternities with other residents, and that is a huge no no. Dariya and Maia need proper fair housing training, otherwise Guardian will be getting sued, not just by me, there's a few others here considering the same. When you see signs on people doors denying entry using RCW's, we know something is not right. Do better, and I dare you to try and eviction me for speaking out.

    Seattle Rental Group

    Seattle Rental Group

    (87 reviews)

    Belltown

    My experience working with Chelsey Ryskalczyk/Seattle Rental Group couldn't have been better…read more Chelsey is very responsive, she looked out for my best interests, and provided sound advice.

    Unfortunately, don't believe the fancy pictures or the comments. We moved from another state and…read morerented a house based on the comments here. Our problems started right after we rented, and they did address them initially, but then they couldn't agree with the landlord and parted ways. After that, I was left alone with the landlord. Of course, since their contracts ended, they don't have to help, but even though I continued paying all my rent through the platform they provided and they knew about the issues with the landlord, they offered no support when I moved out. They didn't even give me a reference, and because my landlord didn't reply to emails or replied late, or perhaps gave a bad reference, I had a lot of trouble finding a new place. All I wanted was a reference. I came from another state and rented this house sight unseen, trusting their name, but they didn't lift a finger to help me in my difficult time. In the end, with a baby, two months of stress looking for a house, being rejected, and paying more deposit because there was no reference or a bad one. Think twice before doing business with this company or trusting their name, and if possible, talk to the landlord directly and meet them because one day they might be disappeared. Otherwise, you might end up without electricity and get no help from anyone. Because at the end of the day, once they rent the house and get their money, you're nobody's concern. Note for response: I just have asked that I rented property via your company and paid on time. New landlord just want to make sure no eviction or delayed payments. You had all these information and legally you could refer me because I rented from your company and I have used zego payment via from your company. You guys just rented out took your money and left me alone with landlord. I dont know landlord.I trusted your company! You just betrayed and left your customer alone

    Mcnally Management - propertymgmt - Updated May 2026

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