So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Haven Property Management helped us find a rental property quickly and from afar. We were moving…read morecross country on a tight timeline during peak summer season, but they were pros at letting us see the property virtually, in addition to the helpful YouTube video and pictures. Armando was the property manager we were connected with, and he was great at communicating what steps came next, answering our questions, and getting in touch with us in a timely manner via text, email, or hopping on a phone call. He FaceTimed with us from the house too, which was so helpful! Now that we are officially tenants with Haven, we love how we can see everything in their online portal. With the click of a button we can submit maintenance requests, pay rent, or reference a digital copy of our lease. Thanks again for all your help, Armando!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

I highly recommend Ziprent as a good deal for owners who want the legal backing of a legal lease…read moreand tenant screening. The pictures they took of the house were great and the price was much fairer than local companies. I don't use their monthly management feature right now, just their rent collection ( for only $25/month!) but if I were unable to perform maintenance I would. They always answer their phones and emails right away. I've been burned before by "nice" people who end up being very irresponsible tenants who wouldn't pay rent or who break their leases (by bringing animals, hoarding). Advertising with a property management company keeps people away who don't qualify and have bad tenant histories. Worth the very fair price to be protected.

As a landlord, I found ziprent extremely efficient and professional. Here is why you should…read moreconsider them: - They listen to potential tenant's concerns and provide anonymized feedback to you - 99% of the time they will pickup the phone and talk to you - They respond to emails fast and really consider what you are asking for - **Most important ** they don't charge random add-on fees to the service. Example, if something breaks and they hire a contractor to fix your property, they don't charge 12% fee like most do. In other words if you spend $1000 in repairs, most companies will charge you an extra $120 for the convenience. - Flat $125 monthly fee and no %

Virentia Asset Group is my property management firm for my house in Tacoma. I feel very happy and…read morerelieved to have them managing my property. I had a different property management firm before them, but didn't feel the property manager was protecting me, and representing me, but with Virentia, I do feel that way. I know they are looking out for my best interest as the homeowner. They are communicative and manage issues and communicate with me as needed. I live overseas so it is nice to have a feeling of security when it comes to managing my home. I highly recommend them and their services.

I use Virentia to manage properties I own in the Olympic Peninsula. Rapport building with this…read morecompany has been easy. It is family owned, and that comes through with the care they have given my properties. As an owner of multiple businesses, I am never in a place of worry over whether my properties are being managed well, allowing me more time to focus on other ventures. They are communicative and responsible. As someone who prides myself in supporting local and small business, I feel confident in my assessment and review of Virentia as a Washington state company.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

Beware of false claims, as well as Unlawful and Deceptive Charges…read more My husband and I rented from this company several years ago, and we were very disappointed with how our security deposit was handled. Despite leaving the property in immaculate condition, we only received a small fraction of our deposit back. During our pre-move in walkthrough, were told the everything including the carpets had been professionally cleaned --but upon actual move-in, it was clear that wasn't the case. We spent several days deep-cleaning before we could even settle in. The top of the kitchen cupboards and stove vents were coated in grease and grime, the dishwasher was unusable due to a moldy, debris-filled filter, and the shower drains were clogged with hair. Light fixtures, shelving, and baseboards were also neglected. On top of that, we discovered fleas in our daughter's bedroom, requiring multiple treatments and carpet bombs before the issue was resolved. Because of the chemicals we reshampened the carpets and found that they were also not adequately cleaned. Clearly we felt that nothing other than a surface level cleaning had been done, however, even if a professional service had been hired, it was property managers responsibility, not ours, to ensure their work had been completed successfully before hand. We resented the additional expenses and false claims. Despite all of this, when we moved out, we left the property in better condition than we found it. Still, we were nickel-and-dimed for petty and unnecessary charges like battery replacements, light bulbs, and post-move-out cleaning fees. Unfortunately, we trusted that Leslie, the property manager was an honest and trustworthy person. We now understand that these charges were unlawful. Landlords cannot legally deduct for normal wear and tear, nor can they charge for damages they don't properly document. If you are considering renting from this company, protect yourself: Document everything Take photos before move-in and after move-out Request a detailed, itemized list of any deductions Know your rights as a tenant Do a THOROUGH WALKTHROUGH! We would not recommend renting from them.

I 1000% recommend Soundview property management as Leslie and Patty have been incredible to work…read morewith. Last spring, I fell in love with one of their rentals located near where I am a teacher. From the start, they were very accommodating, despite the many demands, the homeowners placed up upon them. They had to do a quick turnaround and the previous renter did not clean......they apologized for the inconvenience and took a chunk off of my rent as I had to clean it. They also did not charge me the nonrefundable carpet fee because the owner is going to replace the carpets. Right after I moved in, the owner decided she wanted to do some major remodeling and replace carpets. They were able to convince the owner to wait until the summer so it would be a little disruption to my life. Unfortunately, only 5 and a 1/2 months of living there, I came home on a Friday after work to find the water not working. I text Leslie, she responded right away, and had a plumber there Saturday. Leslie immediately offered a hotel for myself and my college son who was home on break. She was in close contact with the plumbing company and homeowner, quickly finding out that this was not going to be an easy fix. Sunday she had a new rental for us to look at and even showed up with a five gallon jug of Primo water for us. The following day we signed the papers and she made the process very easy! Leslie transferred my deposit, giving me back money, due to the difference in price and even let us overlap days due to this emergency move. They made this stressful time tolerable! These ladies are personable, quick to respond, fair, and truly care about their tenants.

KUDOS FOR SUE During THE past 2 1/2 years as owners in…read moreNANTUCKET WEST HOA, we've experienced consistent excellence in timely communication and costumer service led by our agent Lacrectia. October 28, while on an extended out-of-state road trip, we had an urgent need to obtain an HOA Master Policy insurance policy certificate (again!) due to inept re-fi loan processors. Community Solutions had already provided requested document on two previous occasions, but processors (did I mention inept) had failed to load said document into our underwriting file. So approval was blocked and our 3% re-fi loan rate lock was put in jeopardy. Enter the amazing Sue Dupuis. For more than an hour, during the noon hour, Sue juggled our lender conference call and HOA insurance company to obtain a new certificate - which had expired Oct 26! Juggling accomplished by the talented, unflappable, patient, can-do Amazing Sue, new certificate was obtained and emailed to necessary multiple parties. Loan was approved 3 hours later! Cannot express adequately to Sue our immense gratitude for the above-and-beyond service. But we do also want to express to HOA Community Solutions owner, Juanita, what a valued Team Member Sue Dupuis is AND that she be recognized for such excellence in customer service. Thank You. Merci, Gracias. Grazie. Mahalo.

It seems as though they do nothing except take our $$. When neighbors violate the HOA's regulations…read moreand I report it, I'll eventually get a reply from Community Solutions along the lines of "Oh, we'll tell your board about it but they don't have any meetings scheduled at this time..."

This was my first experience getting a rental on my own, and I honestly couldn't have asked for a…read morebetter experience. The company made the entire process so easy and straightforward, which made a big difference as a first-time renter on my own. Since I wasn't able to be there in person, Aaron was absolutely amazing to work with remotely. He went above and beyond to help me find multiple listings that fit my budget, wants, and needs, and he even toured properties with me live over Zoom. He was always friendly, responsive, and genuinely looking out for me throughout the entire process. Even with my tight turnaround time, Aaron helped me find a great place in a timely manner and made sure I felt supported every step of the way. I'm incredibly grateful for all his help and would highly recommend working with him and his crew!

Seattle Rental Group was great in connecting me with fantastic agents who helped me find a great…read moreapartment in Seattle. I was relocating from New Mexico, and they made the entire search so easy. Bree sent over a curated list of apartments that matched my price range and my amenity and feature requirements. She also provided information about each neighborhood, which was incredibly helpful since I was moving from out of state. The day I arrived in my new city, our other agent, Kristi, picked us up and gave us a six-hour tour of the places we had selected. Additionally, she was an advocate for us throughout the process. She asked the tough questions of the leasing agents on our behalf to help ensure we got the apartment we wanted. She asked questions we hadn't even thought of, so it truly felt like she was on our side rather than pressuring us to choose a place. She was amazing. Even before I signed my lease, I had additional questions, and Kristi was there to answer those as well. Both Bree and Kristi were fantastic. They even handled turning down the apartments we decided not to select, which was one less thing for us to worry about during a major move. Great service all around! They made relocating to Seattle and finding an apartment so much easier.

So, apparently the manager and assistant manager here are telling my neighbors that I am…read morecomplaining about their flowers/plants. To make it perfectly clear, the ONLY flowers and plants I have complained about, are those in my front area. They moved me into rhis apartment back in December without clearing out all of the flower and plants the previous person put into the ground. I have been asking for months when they will be taking care of this, as it is becoming a jungle. I refuse to take care of it, as I am disabled, in a HUD property, where management couldn't care less about their residents. Thanks a lot management for trying to pin my neighbors against me, for a situation that should have been resolved BEFORE yall moved me in. Not to mention the mold and moisture in this apartment. It took them almost 5 months to figure out that the exhaust fan in my bathroom was NOT connected to a pipe in order for the moisture to escape the building. 4 months of 70% humidity in my home. Had to purchase a dehumidifier, as i am deathly allergic to mold. Did I mention there is a bullet hole in my living room window? Guardian should be investigated for fraud, fair housing violations, management fraternities with other residents, and that is a huge no no. Dariya and Maia need proper fair housing training, otherwise Guardian will be getting sued, not just by me, there's a few others here considering the same. When you see signs on people doors denying entry using RCW's, we know something is not right. Do better, and I dare you to try and eviction me for speaking out.

Don't have much else to say but WOW. Sharon Hamilton and Guardian Properties are top notch. We at…read moreCertaPro Painters were working with Sharon Hamilton at Guardian Property management to paint a home and she was absolutely fantastic. She was very timely, always prompt with constant communication, and just an overall pleasure to work with. If anyone is looking for property management services, or in the market for a home I would Highly recommend going over to Guardian Property Management to see Sharon, she will take great care of you!