I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I've utilized McNally Management company for I believe close to 10 years now. I've worked in the…read morepast with other management companies for not only this particular house but other properties as well and I can wholeheartedly hands down say they are the best I've ever worked with! The owner Jeff McNally is a great guy and the entire team I've had the pleasure to work with reflects that. Heather, Sonja and Tanya have been my primary go to people over the years, but as mentioned the entire team has been great anytime I've worked or spoken to anyone there. The maintenance crew is also fantastic. They've on top of everything, return calls and emails immediately and I've always felt I'm in great hands with them not only managing my house but getting great tenants that have taken good care of it while there. Every management company could take a page or two out of their play book and I highly recommend McNally for any property owner looking for management company that McNally geographically provides service for.

DO NOT RENT FROM THEM! We received an HOA violation for a notice which we conplied with, which was…read moreMcNally's responsibility to forward to the HOA. When we protested in response and requested a hearing they once again ignored us and autocharged the fine to our account.

Miranda @ Home Sweet Rental is everything u would want in a property manager. Kind caring Great…read moreattention to detail. Proactive. Great resources for landscape maintenance Handymen etc. She is simply the best

We have had a wonderful experience working with Miranda from Home Sweet Rental! She has been…read morewonderful from start to finish in managing our home from far away. From finding tenants, to walk throughs, to move outs, she has been wonderful in handling all of it. She also has taken care of maintenance issues quickly and professionally while using her reliable contacts in the area. Her attention to detail is exactly what we need from far away to know that our house is in good hands.

I 1000% recommend Soundview property management as Leslie and Patty have been incredible to work…read morewith. Last spring, I fell in love with one of their rentals located near where I am a teacher. From the start, they were very accommodating, despite the many demands, the homeowners placed up upon them. They had to do a quick turnaround and the previous renter did not clean......they apologized for the inconvenience and took a chunk off of my rent as I had to clean it. They also did not charge me the nonrefundable carpet fee because the owner is going to replace the carpets. Right after I moved in, the owner decided she wanted to do some major remodeling and replace carpets. They were able to convince the owner to wait until the summer so it would be a little disruption to my life. Unfortunately, only 5 and a 1/2 months of living there, I came home on a Friday after work to find the water not working. I text Leslie, she responded right away, and had a plumber there Saturday. Leslie immediately offered a hotel for myself and my college son who was home on break. She was in close contact with the plumbing company and homeowner, quickly finding out that this was not going to be an easy fix. Sunday she had a new rental for us to look at and even showed up with a five gallon jug of Primo water for us. The following day we signed the papers and she made the process very easy! Leslie transferred my deposit, giving me back money, due to the difference in price and even let us overlap days due to this emergency move. They made this stressful time tolerable! These ladies are personable, quick to respond, fair, and truly care about their tenants.

Beware of false claims, as well as Unlawful and Deceptive Charges…read more My husband and I rented from this company several years ago, and we were very disappointed with how our security deposit was handled. Despite leaving the property in immaculate condition, we only received a small fraction of our deposit back. During our pre-move in walkthrough, were told the everything including the carpets had been professionally cleaned --but upon actual move-in, it was clear that wasn't the case. We spent several days deep-cleaning before we could even settle in. The top of the kitchen cupboards and stove vents were coated in grease and grime, the dishwasher was unusable due to a moldy, debris-filled filter, and the shower drains were clogged with hair. Light fixtures, shelving, and baseboards were also neglected. On top of that, we discovered fleas in our daughter's bedroom, requiring multiple treatments and carpet bombs before the issue was resolved. Because of the chemicals we reshampened the carpets and found that they were also not adequately cleaned. Clearly we felt that nothing other than a surface level cleaning had been done, however, even if a professional service had been hired, it was property managers responsibility, not ours, to ensure their work had been completed successfully before hand. We resented the additional expenses and false claims. Despite all of this, when we moved out, we left the property in better condition than we found it. Still, we were nickel-and-dimed for petty and unnecessary charges like battery replacements, light bulbs, and post-move-out cleaning fees. Unfortunately, we trusted that Leslie, the property manager was an honest and trustworthy person. We now understand that these charges were unlawful. Landlords cannot legally deduct for normal wear and tear, nor can they charge for damages they don't properly document. If you are considering renting from this company, protect yourself: Document everything Take photos before move-in and after move-out Request a detailed, itemized list of any deductions Know your rights as a tenant Do a THOROUGH WALKTHROUGH! We would not recommend renting from them.

Price gauged, horrible management. Called numerous times over a Property Manager Haley Jordan. Un…read moreprofessional behavior. If there is ever a lawsuit For price gauging rent. I will join suit. Everyone pays different rents.

have had quite a few issues with how they run their rentals. worst was a sewage overflow that got…read moreleft for over 2 months before they cleaned it off the side walk. we're talking dried up toilet paper left for 2 months because they said it was too hard to clean up.

My experience working with Chelsey Ryskalczyk/Seattle Rental Group couldn't have been better…read more Chelsey is very responsive, she looked out for my best interests, and provided sound advice.

Unfortunately, don't believe the fancy pictures or the comments. We moved from another state and…read morerented a house based on the comments here. Our problems started right after we rented, and they did address them initially, but then they couldn't agree with the landlord and parted ways. After that, I was left alone with the landlord. Of course, since their contracts ended, they don't have to help, but even though I continued paying all my rent through the platform they provided and they knew about the issues with the landlord, they offered no support when I moved out. They didn't even give me a reference, and because my landlord didn't reply to emails or replied late, or perhaps gave a bad reference, I had a lot of trouble finding a new place. All I wanted was a reference. I came from another state and rented this house sight unseen, trusting their name, but they didn't lift a finger to help me in my difficult time. In the end, with a baby, two months of stress looking for a house, being rejected, and paying more deposit because there was no reference or a bad one. Think twice before doing business with this company or trusting their name, and if possible, talk to the landlord directly and meet them because one day they might be disappeared. Otherwise, you might end up without electricity and get no help from anyone. Because at the end of the day, once they rent the house and get their money, you're nobody's concern. Note for response: I just have asked that I rented property via your company and paid on time. New landlord just want to make sure no eviction or delayed payments. You had all these information and legally you could refer me because I rented from your company and I have used zego payment via from your company. You guys just rented out took your money and left me alone with landlord. I dont know landlord.I trusted your company! You just betrayed and left your customer alone