Fast and courteous service! Tim was quick and friendly. Definitely recommend for all your…read moretowing/roadside service needs!

Great service today! Thanks! Even though they were short staffed they didn't turn us away, found a…read moredriver for us and he arrived pretty quickly! Very quick process and he gave us a lift to the dealership!

Could not be more grateful for this place! We started hearing a very loud squealing noise from our…read moretires on our 5th wheel and we had to stop driving. After calling almost a dozen places where no one could help us, finally called Thorough Truck and they came out in less than half an hour! Gene immediately took off our tires, did a full inspection and got us back on the road very quickly. We were very lucky, we thought it was the wheel bearings or our axle, but it ended up being an accumulation of break dust making the noise. After we got back on the road, Gene called us twice to double check we were ok and that the sound was gone - that is phenomenal customer service!! Thank you Gene!!

Service Requested Had them tow my SUV to Richmond and then a day later tow it back to the house…read more Very quick and friendly to deal with!! They can beat any local prices. They are some good people and highly recommend them anyone!!!

To start off with, it was one of the few towing companies that answered when I called them. Most…read moreof them did not. That was a plus. I needed to get a 9x9 shed moved from lowe's parking lot to my house. They said they could do it and we set up a date/time. I went there at the time for pick up. The guy was friendly. I helped him get the shed strapped in and pulled onto the the truck. When he followed me to my house, I told him to back down the side of the barn to drop it. He decided to drive around the barn instead. He proceeded to drive through my barn electric line and ripped it off my barn. I was screaming he was in my line, but it was too late. He powered through and pulled it off and I just got it installed on my barn that week. I tacked it up a bit after the shed was placed. Then had to pay $100 to have the electrician to come back and place it back where it was. I have tried to call the phone number so many times since that day to report the rogue move the driver took to break my electric line, but never an answer. The voice mail is full. Really pointless. Really poor customer service. A $300 tow job ended up costing me $400 after paying my electrician to fix the power line the driver ripped down. i won't be using them again. Don't even know if this is a legit company. If so it is poorly ran. Really not happy with their performance and customer service.

Pro Tow said they'd be to me at 5:30 after I put in the request at 4:20. It is now 9:20 and they…read morehave not shown up. Go with any other company than this one. I have lost an entire evening because of this company.

The driver I had was named bill, he was super kind and very respectful of my vehicle while towing…read moreit.Would use again any time.

We were stranded on the interstate after hitting something in the road and bursting 2 tires. Within…read more1 minutes after contacting Progressive, Bill from BHT called to let us know he was on his way. Exceptional customer service!!!

Had to have flatbed tow and James Towing was called. Response time was immediately quick. Very…read moreprofessional, kind, caring and his charges were very reasonable and surprising lots lower than others in his area. I would definitely recommend James Hunt with James Towing Recovery and Storage in Somerset, KY. I live couple hours from Somerset, wish he had location in my city.

From the owner: James’s Towing and Recovery proudly serves Pulaski, Wayne, Russell, Laurel, Rockcastle, Casey, and…read moreLincoln Counties in Kentucky. We specialize in semi-truck towing, flatbed services, and 4x4 off-road recovery. Whether you need roadside assistance or heavy-duty towing, our experienced team is ready to help. Call us anytime at 606-305-4261 for fast, reliable service!

My wife and I were dropping her father off at the VA hospital. Our car battery wouldn't start after…read moresitting in the parking garage. We called One Rate Towing and was told they'd be in the area in 30 minutes. Not even 20 minutes later we got a call he was in the area. After a few minutes, he jumped our battery quickly, gave some advice about the battery size for our car, and charged us what I consider a reasonable rate. About ten minutes later he called to see if we were fine, which was very much appreciated so as to avoid needing the services again. Would highly recommend for anyone in the Lexington area as you're going to get a great service from friendly personnel who really seem to care.

Our experience with ONE RATE TOW and Johnny, went great. He was timely & very efficient. Would…read moredefinitely recommend this business. Tow rate was $90.

We needed towing on Monday, 1/26/26 after the terrible winter storm in Richmond and the only ones…read moreavailable were Classic Towing. Wayne arrived and went above and beyond in assisting us to get my son's vehicle out of a large ice pile in front of our house which was accumulated after the city plowed the streets and due to the low temperatures, it front hard. He got the vehicle pulled out of the mess and pushed back off the street and I wanted to say again, what a great job this young man did for us. I have your business cards so I highly will recommend this company to anyone in need of a great company needing towing services. Thanks again Wayne, greatly appreciated your help!!

We got hooked up with Classic Towing through AAA. They towed the car and ended up doing $1,200…read moreworth of damage to the car. When attempting to go through AAA for the claim Classic Towing stated they were not responsible and refused to compensate us for the damage. Very disappointing that they are completely denying the damage and not owning a mistake. I hope AAA discontinues their association with them.