We needed towing on Monday, 1/26/26 after the terrible winter storm in Richmond and the only ones…read moreavailable were Classic Towing. Wayne arrived and went above and beyond in assisting us to get my son's vehicle out of a large ice pile in front of our house which was accumulated after the city plowed the streets and due to the low temperatures, it front hard. He got the vehicle pulled out of the mess and pushed back off the street and I wanted to say again, what a great job this young man did for us. I have your business cards so I highly will recommend this company to anyone in need of a great company needing towing services. Thanks again Wayne, greatly appreciated your help!!

We got hooked up with Classic Towing through AAA. They towed the car and ended up doing $1,200…read moreworth of damage to the car. When attempting to go through AAA for the claim Classic Towing stated they were not responsible and refused to compensate us for the damage. Very disappointing that they are completely denying the damage and not owning a mistake. I hope AAA discontinues their association with them.

Could not be more grateful for this place! We started hearing a very loud squealing noise from our…read moretires on our 5th wheel and we had to stop driving. After calling almost a dozen places where no one could help us, finally called Thorough Truck and they came out in less than half an hour! Gene immediately took off our tires, did a full inspection and got us back on the road very quickly. We were very lucky, we thought it was the wheel bearings or our axle, but it ended up being an accumulation of break dust making the noise. After we got back on the road, Gene called us twice to double check we were ok and that the sound was gone - that is phenomenal customer service!! Thank you Gene!!

Service Requested Had them tow my SUV to Richmond and then a day later tow it back to the house…read more Very quick and friendly to deal with!! They can beat any local prices. They are some good people and highly recommend them anyone!!!

The driver I had was named bill, he was super kind and very respectful of my vehicle while towing…read moreit.Would use again any time.

We were stranded on the interstate after hitting something in the road and bursting 2 tires. Within…read more1 minutes after contacting Progressive, Bill from BHT called to let us know he was on his way. Exceptional customer service!!!

I have had issues with them in the past. They are not good at communicating with the vehicle owner…read moreto begin with but after this last situation with them contacting my mom who also takes her vehicle there before me. The situation is this I live in my van with my dog and am an equipment mechanic and welder and I took it to them because I don't have time to continue to works on my van. With my job and lifestyle involving being in the dirt, sand and grease my van isn't the cleanest but they are claiming it is a health hazard based on that. They contacted my mom before contacting me because they thought it was an awkward conversation causing family problem. I got my van back with issues it use never had before. Do not use this shop! Stay far away!

100,000 vehicle check up of 2013 Toyota RAV4. Excellent…read morecustomer service Interesting to talk to and understand.

Thayer and his team are the best in town when it comes to diagnosing your vehicle problems,…read morereplacing an engine- which was a complicated job that they performed on our Honda SUV, and performing oil changes and regular car maintenance. They are professional, honest, trustworthy, and committed to what they do. Cole kept my husband and me informed of every detail of the engine replacement despite its complexity, and they delivered the service on the promised date. That is excellence right there!!! We have not had any rattling noise or other issues since then. We are so blessed to have known Thayer's shop, where we are assured that our vehicles are in good hands. We highly recommend Auto Alternative Service in Nicholasville for your vehicle needs. You will be treated with kindness and respect.

I was referred here by a friend and have never had reason to regret that advice. Thayer runs a…read moregreat shop and Nathan has been there for ages and does a great job. Very knowledgeable and value for money. They have handled oil changes, brake jobs, suspension and tire realignment, and scheduled maintenance like timing chains, keeping me aware of what will need to be taken care of to keep my ride running reliably.

So I was referred to this mechanic shop, after the auto cosmetic guy I go to, was fed up of finding…read moreways of getting my tail lights back on. OMG!! To fix a taillight on a Pontiac Vibe is pretty much hells on wheels! I made my first appointment; however, I was not able to wake up on time last Saturday. Instead, bobby, the mechanic and owner, had me come in today. Again, I could not make it on time (no it is not because I like to be fashionably late!) I ended up coming in at 10:30 a.m. and he started working on my car at 11:30 a.m. Man was it a journey! He fixed. I sat there watching t.v. in the office. He worked. I sat there watching t.v. at the office. He worked. I sat there watching t.v. in the office. He broke a sweat trying to use process of elimination on the wiring and I strained to watch the t.v. It was a fight to no end without either end giving in. OMG!! Finally, after 3 and a half hours, he finally got a spike out of my car. The tail lights were now working! Of course, this was all labor intensive, but he made me a good deal. He cut an hour and a half labor to work on my car and so the total was $159! (This is also were I thought to myself "DAMN SON, MECHANICS MAKE BANK! After hearing doctors and lawyers make $50/hr.!) Now usually in situations like this, I like to tack on a tip (throw money at people); but I am bat crap poor right now (probably because I eat out enough to do reviews on Yelp, 50% of my income). I am so poor, even California's debt, would be an improvement. LOL! I paid the bill and now I am street legal, at night, again. YAY!

I went to Justin's years ago and they always took great care of me, i couldn't have asked for…read morebetter service. The main reason for this review is because he takes such good care of my parents anytime they have a problem with their vehicles. My dad raves about coming here because he feels that he's treated so well and it means a lot to have someone be fair to them in a business where a lot of ppl can be taken advantage of. The work is always quality and honest, my family has went to Justin's for about 7-8 years without hesitation, I'm so grateful because I live in Texas and know they're in good hands. Thank you Justin's, the Webb family truly appreciates you and to have my Dad's approval is saying a lot about your work, integrity and character.

I was so impressed with the professionalism of Alvin Towing, from their office staff to their…read moredrivers. The first towing company I was waiting for ditched me without notice, so after two hours on the side of the freeway. They were there in 30 minutes, despite how busy they were. Alin was quick to arrive and get my vehicle on the truck and get us on our way. Unfortunately, my truck required an additional service fee, and unlike the original tow company, he was straight with me on price etc. I highly recommend this outfit--integrity in business is unfortunately rare, and they've got it! Thank you!

My friend's car broke down in Lexington. The estimate for the tow would be 2 hours, and near 3 and…read morea half hours later we did not see them. She called them and the gentleman who answered the phone become aggressive, cursed at her and cancelled her service while refusing to let her speak to a manager because he misconstrued something she said. His reaction and the way he spoke her was completed unprofessional, and using the language he did - even if he was frustrated - is completely unaccepted in a service industry.

Highly recommend, went above and beyond. The price was great and they did a great job.read more

They are great ppl and they did a great job with towing my car and was very fast coming to my…read moredaughter. The price for the tow was excellent as well . I would call them again for any towing service. I would most definitely let everyone else know to call them for any towing needs