I don't think I have ever witnessed such unprofessionalism. Not only did they not repair my car…read morecorrectly, but I was promised to have it repaired. I was told they ordered the correct part, and then they stopped answering my phone calls and messages. I was completely ghosted by the company after they took my money. I would not recommend this company. Edit: I have a text from the manager stating the part was shipped. This was April 4th, and now it is April 14th. If it was backordered, I should have been notified. Also, it makes no sense why I am being ignored. It's interesting how she commented that a manager would call me about the part (2 days ago), but no one has called yet.

Very professional staff and the job came out just like it was…read more Thank you for your hard work

It was time to renew my notary commission. Hadn't visited the county clerk's office in years…read morebecause many services have moved online due to the pandemic quarantine. When I arrived, there was no line. I was able to pay the fee, complete the oath, and receive my certificate all under seven minutes. Yea!

I have had to come here a few times, out of necessity. I wouldn't frequent here for leisure. It's a…read morerainy day and nobody is here! Yay for me! The clerk that helped me was very friendly and helpful. Got my tags renewed and off I went. Broke.

Professional auto mechanics. I would strongly recommend if you're searching for a mechanic…read more I had over 100,000 miles on a van, and I needed to have several maintenance issues looked into. I wasn't having problems with my vehicle, but I drive it all over the US and Canada and need to keep it reliable. They offer the exact service I needed, where they do a complete vehicle inspection. What I like is that they send a text when completed with a complete breakdown of the results, including pics when necessary (see picture). I had them do a lot of work for me, as I hadn't really done much to the van maintenance-wise for the first 100,000 other than oil changes and replacing the air filter. It was three days of work on the vehicle, so that gives you an idea of how much work I had them do. Was it cheap? Not to me. But I'm an old man. Everything seems high to me. But it was quite a bit cheaper than dealership costs, which is exactly what I was looking for from an independent mechanic. And while I wasn't having any problems with the van, I can definitely tell a difference in the way it is running now. It runs like a new car. And they offer a three year/36000 mile warranty on their work. That's a fair deal. So, while I had some shock at the cost of maintenance, it was pennies on the dollar compared to replacing with a new vehicle. I probably spent six months of new car payments on maintenance, which is pretty good math in my book. I'll be working with them again in the future.

I stopped in about a month ago to a quote on repairing an oil leak. I was told I had to have an…read moreinspection first which the cost would be waived if I had it repaired there. Very reasonable. I was given a quote of over 6,000 dollars that included 2,500 for the oil leak and about 4,000 for other issues. I appreciated having the 52 point inspection but these prices were a red flag to me. I have since taken my vehicle to another shop and had all the repairs done for literally half as much as I was quoted here. Not saying these guys don't do quality work, they were also very professional. However in the current state of inflation it's worth noting that this place seems to be on the high end of the price scale.

Jessamine County Sherrif's Department and Deputy Brian Rivers are excellent representatives of…read moreJessamine County Law enforcement. He was efficient and pleasant and helped us get our van back from a shady auto mechanic located in Lawrenceburg. The entire office was friendly and helpful and we appreciate the services they provide to our community.

Today I went to get my car checked out for a right headlight that was out. When I received my car…read moreback, I found that the left blinker was going faster than usual on my dashboard. I ended up looking the cause up on my phone and there were two factors: 1.) the light may not be hooked up properly or 2.) the bulb was burned out. I ended up calling this location and they stated they would look at it and if the bulb burned out, they would replace it, no charge. I ended up taking it back today and they replaced it, but stated that the bulb had burned out. So my line of thinking is that if this morning they had replaced my headlight and I know that my car is an old model; a mechanic would look at the left light to compare the wiring (if they did not know how to replace the other headlight). When this happened, they might have forgotten to connect the blinking light bulb. When I had taken it back, I was met by a manager and two techs, one whom had replaced one of my headlights before. I am glad that they had taken the time out of their busy schedule (because there were a lot of cars needing attention to fix this issue). I ended up finding out it was a burnt out bulb; however, I found it a bit odd how it could have burned out the around the time my right headlight burned out and on the same EXACT day that I had taken my right headlight to be fixed. I must be one really unlucky driver. I will never know because I cannot go into the garage when mechanics are working nor can I see video evidence in the garage of how mechanics are fixing my car. I feel like the onus is always on the customer; however, at least it is fixed now. I like to think of this as a contribution to society. Because it was fixed, no matter the issue, other drivers on the road will know when I am making my left turn. This will save more lives, which is more important than $100 worth of labor and parts. Thank you.

called in the evening before for a quote on a set new tires , full synthetic oil change , and a…read moretruck alignment. the quote given over the phone by one of their store employees notated my account and we scheduled service the next day. after all services were completed , the quote given did not match the invoice I received. the store would not help on fixing the prices of the quote & my invoice. Issue #2 - after the tires were balanced (which you pay for on a new set of tires) and the truck was aligned allegedly the truck now pulls hard and the steering wheel is not straight. issue #3- started to smell a burning smell the technician/s working on my truck spilled oil and they attempted to wipe it up , but did not tell me about it. Do not waste your hard earned money at this location for Employees who do not care for your business

I have been taking my 2020 Camry there for service since new. After my recent oil change and tire…read morerotation I get a call........OH NO!! Something must be wrong! Nope, just a stupid sales call wanting me to sell them my car! I don't appreciate them using my personal information to have some sales piranha trying to take or sell me something! So unprofessional. I would LOVE it if an actual manager would call me, not some buddy of the salesman that thinks it's a joke! Now I'm questioning if they really did change the oil or and rotate the tires or did they just park it out back for an hour and a half just to harass me with some sales bull$hit?!?

First and last experience at this dealership for service on my truck. I made an appointment and…read moreshowed up 15 minutes early. Checked in and the service technician said they usually take 1 to 1 1/2 hr for oil change and tire rotation. After an hour I went to the overlook of the service bay and didn't see my truck so I went and asked the service technician if it was done. They hadn't even started and I was behind multiple people in the queue for service. I got my truck and went home. Never going back. I have always dealt with greens in Lexington and that is where I'll go from now on. There was no apology for wasting my time either.

I took my Saab to them. It had a sensor that was bad. I originally took it to another repair shop…read morewhere they misdiagnosed it and charged me even though they misdiagnosed it.. IAS correctly diagnosed the issue and repaired it on time and for the price they quoted... Should have gone there first!! They were great.

Wet pleased with the quality of work and ability of the staff to explain what was needed and not…read moreneeded.

My Mazda CX-9 engine locked up due to the water pump leaking coolant into the engine oil. My local…read moreMazda dealership was absolutely no help at all and told me that they could not put a new engine in and suggested that I buy a new car. I decided to have it moved to Paul's foreign car and ordered a crate engine and he installed it for me. The car runs like new now and I saved over $30,000 by not taking the advice of the local dealership. Always get a 2nd opinion. Paul was great to work with and reasonably priced.

We are so fortunate that Paul, Julie and their crew have cared for our cars for more than 20 years…read more They are kind, honest, careful and skilled. If you want to keep an old car usable for a long time, they are with you. If you want to take excellent care of a new car, they will help. We have many stories, but the main thing I want to say is that once you begin using Paul as your car's mechanic, you can simply not ever worry about repairs again. If you need them, they will tell you. If you don't, they will never, ever suggest something that would benefit them at your expense. I'd like to give Paul's 10 stars if I could.

I was referred here by a friend and have never had reason to regret that advice. Thayer runs a…read moregreat shop and Nathan has been there for ages and does a great job. Very knowledgeable and value for money. They have handled oil changes, brake jobs, suspension and tire realignment, and scheduled maintenance like timing chains, keeping me aware of what will need to be taken care of to keep my ride running reliably.

I am very fussy about who works on my car but this place is by far top notch with their work and…read moretheir customer service. They have taken me on a last minute ordeal, as well as schedule work. They also have rental cars for you if you need one until your car is fixed; who else does that for you? !!! The shop is clean, the staff is super friendly and I will always go here now.