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Richmond, KY

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Two Guys and a Garage

5.0 (1 review)

Services - Two Guys and a Garage

Auto brake repair

Auto engine repair

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7 years ago

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Tire Discounters

Tire Discounters

(29 reviews)

I had an emergency situation yesterday; TD took addressed the issue and got me back on the road to…read moreIndiana in an hour's time. Thanks to Sean and his team for getting me back on my way with peace of mind!

I just had the worst experience I've ever had with a mechanic at this store. I do not recommend,…read moreespecially for women. I went in asking to get my brake pads changed and my oil changed. I ended up requesting my fluids be changed too. They gave me a reasonable quote, and told me they would call if it were going to be any higher. They called an hour later, telling me that my front brake pads didn't need to be changed and it was going to be cheaper than my quote. When I went in, they showed me the quote I had signed then rang me up. They attempted to charge me twice the quote without saying anything. I asked, assuming there was a typo or a mistaken identity. They then told me that it was correct, and that I had to agree to pay an extra $600 for the parts (although the quote included the price of the parts). They initially told me the extra cost was for the brake pads, then said it was the fluids. They couldn't even confirm the entire forty five minutes whether the increase was for the pads or the fluids. They refused to charge me the original price, or something within $100 of it, until I told them I was an attorney. Equally bad, the manager acted like it was my boyfriend's car and asked for his confirmation any time I answered a question. It is my car, in my name, with my insurance. They looked at my license, and my account was connected to my phone number and an email including my name. My boyfriend wasn't there when I dropped the car off, he only took me to pick it up. He did not even come into the store until I had been arguing for a while. Until I told him I was a lawyer, the manager laughed at almost everything I said as if I were an idiot. You shouldn't have to be an attorney to not be stolen from.

Two Guys and a Garage - autorepair - Updated October 2026

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