Had an alignment done, not all alignments are equal, and they did a great job. They also diagnosed…read moreother things that needed to be repaired.

Was traveling from Indy to Knoxville when a problem arose with my car. They were able to get me in…read moreand deliver excellent service at a reasonable price. Extremely p

An Amazing place to purchase a vehicle. From sales to service, they stand behind their product. I…read morehad a small issue after I purchased my vehicle and they made it right and even delivered the car back to me in Frankfort. A stand up company with some truly nice folks. Thanks Wes, Mike and Dwayne

If I could give more than 5 stars I would. Specifically, to Wes and Hadley. I absolutely hate car…read moreshopping, but they made this experience a breeze. I am from South Carolina and buying my favorite SUV from out of state as I needed to upgrade from a car to an SUV to adapt to our growing family, 1 newly adopted son and our first two Grandbabies. They have answered any and every question, concern I have had with promptness. I have not been left in the dark about anything. if I asked a question and they didn't have a specific answer they let me know. IE: I asked did they know when it would be delivered, and they were very upfront and honest about they weren't sure several factors went into getting that date and they didn't want to tell me wrong. If and when I need to buy another car I will definitely reach out to Wes and Hadley again. Richmond Car and Truck Center you have two upstanding fantastic employees on your hands, and I hope they get the credit they deserve

Sparks Garage did some amazing work on my Jeep Compass. Service was amazing and very friendly. They…read morewere quick and very helpful. Totally recommend to anyone needing their car worked on.

Wow, I've never been so disappointed in my life. College student at EKU had a noice every time I…read morehit a bum, took it to Sparks and they told me it was right front axel, "fixed" it rode around later that week and the noise came back took it back in there again; then they told me was the Shock,had them "Fix" that problem. Same thing happened later that week noise came back, all and all they charged me $750 total to not fix the problem! Later took my car to Goodyear, said it was the sway bar a $90 fix! They completely fixed it, weeks later no noise.

They did a great job on rear brakes today on my Kia Rio. Very fast service and came with lifetime…read morewarranty on parts . I'll b back I appreciate the job well done

We have taken our three vehicles here on multiple occasions. The service is always friendly and…read morereliable. I trust their work, and you can't beat their prices. We always pay less when we go here than anywhere else. We will keep going back here because they have earned our business.

I bought a Honda Civic Sport from them. The salesman was awesome and I love my new car!read more

Found a few Vehicles that i Liked, sent request on Availability, contacted the next morning. 2…read moreDays later at the Lot, was shown the 2 both Dodge Caravans, as well as one I had saw that was not on the lot at that time. Lance Wireman was the gentleman I was working with from the start through buying the other vehicle i had looked at. The KIA Sedona, sharp van, the bells and whistles to suit me, never pressured, shown the facts, and decided it was the van for me. Need a Vehicle i Highly Recommend Gates Hyundai and Lance Wireman, Patient and Knows the Vehicles. Superb Service

I'm very pleased with the service I got from Veracruz. The staff was nice and helpful. I needed a…read morenew cooling fan and they were able to fix it for a fraction of the price that the dealership quoted me. I'm a really happy customer!

Run.......they are crooks. They offer a 12 month warranty on any work they do but when you go back…read moreand try to take advantage of it, they yell and scream and cuss at you and tell you to leave and never come back.

I've come in three times in the past year to get work done on two different cars. The front office…read morestaff, owner, and mechanics have all showed kindness and expertise. They care about their customers and the vehicles they drive. Will definitely keep coming back!!

I took my vehicle here on a recommendation. They had the vehicle for two weeks with no…read morecommunication. After a trip to the shop, and phone calls to them, they finally told me what was wrong, gave me a quote on what it would cost and how long it would take. That cost went up considerably and it took over three times as long as they said to get it finished. Others may have better experiences, but I will not recommend.

This place got us out of a major jam when my car broke down on vacation and my 3 kids and myself…read morecouldn't get home. Do yourself a favor and go see Megan for your next new or used car purchase. She was AWESOME!!!

Took vehicle in for oil change today. Guy came out to discuss other issues showing me multi point…read moreinspection sheet. Suggested I replace air filters (engine and in cabin). I asked if they looked at those filters today? He responded yes. I told him that was odd since I replaced them myself yesterday!! We went to car together to view engine filter and he said yeah, it looks ok to me. WTH??? So, you just wanted me to give you $80-$90 for the heck of it?!?! Wonder how often this happens?? Not happy Richmond NISSAN! Sad way to do a long time customer. Or, anyone for that matter.