Wow, what amazing service! Dr. McMahon and his staff are incredibly helpful and very professional. I am extremely near sighted, and wear mono contact lenses, so when my former optometrist retired from Envision Optics, they told me that they no longer could care for me as a patient. I was fortunate enough to find that Eye World specializes in complex prescriptions, and they accepted my insurance. I'll most certainly will be bringing my daughter and husband here for their eye exams. Recommended! 5/5. read more

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If I had a choice I would have give you negative a thousand stars on your review. I'm a VA patient who was assigned to an appointment from community Care. When I tried calling the front desk nobody answers say they're all busy with other customers so I went in person after calling the number and had a guy told me to call me back in 20 minutes I said no. Upon arriving I see three females at the front desk the two on the right hand side today July 6th 2026 those two ladies were doing absolutely nothing. I have been waiting all morning for them to give me a call back about my appointment for the glasses I need replaced. This is the first and last time I will ever use this company. Super lack of professionalism and sure are milking the clock. I'd advise anyone to find a different spot read more

Eye doctor didn't answer any of my questions, the front staff was incredibly condescending and rude.

Love this location seriously. So since I'm a newly minted member of the glasses club, I legit forgot I was wearing them when I passed out on my bed not too long ago. Not sure if y'all knew this but if you roll over in bed and your glasses are there, they'll snap in half and aren't indestructible. I'm in town for the holidays so I made it a point to actually swing by and do a walk-in appointment. They're not open on the weekends but that's fair. I checked-in and waited for about five minutes. They were able to process my warranty claim and got me into some new glasses within thirty minutes, as well as, providing me my exact prescription! So happy this is why my eye journey started (aside from failing my drivers test back in June due to visual impairments lol) read more

Worst customer service Ever Dr McMahon is great but it will take you over an hour and no one on staff understands customer service read more

I had an appointment at 2:30 and I waited for almost 30 minutes past my appointment time. The ladies in the front we not rude but I do remember thinking that they are stacking appointments. The doctor was very thorough and I had a wide selection and of glasses to choose from. That was nice and I picked up my new frame like the next day. That was a plus and my insurance was fully accepted. My frame was a designer fram so I came out of pocket a little bit. That's okay to me. I will bump them up when they get a little better with the moving people along process. Other wise I would recommend this place. PROS; great selection. Nice staff and a very Doctor. coNs you will be waiting a while. read more

Worst Staff in business! Rude! Unprofessional! poor doc. Manager is trash, no wonder. No management skills or able to treat people like a manager. 2 customers I witnessed being treated wrong. Situations handled very unprofessional. You're there to DE-ESCALATE situations not escalate. Smh. read more

1 STAR for Service at the front desk - More STARS for the DR. The Dr and others in the back are terrific..........but the ones out front shouldn't be! There is no help with choosing frames and I wouldn't trust them anyway! I was told my glasses would take 1 week, but took 4 weeks. When I picked them up, the woman said try them on. I said don't you have to adjust them? She said "is there something wrong with them?" There was a male employee at the front counter on his cell phone, ranting about his wife/girlfriend - very professional! The glasses were crooked, so I had them adjusted at Costco - where I will buy any other glasses that I need. I have worn glasses since I was 26 years old (70 now) and never had an experience like this. Have purchased glasses in MN, WA, GA, without problems. Why would the Dr employ such unprofessional people????????????? read more

For glasses and contacts, dr. Mcmahon will do but if you have a medical condition/infection of the eye you need to go to an OPTHAMOLOGIST; McMahon is an OPTOMETRIST. Your insurance won't cover you. Office staff is confused about this small detail in their office policy over the phone and will demand you pay your full deductible before the doctor will see you once you are there! But it's ok, they say, because you will get reimbursed the difference in 30 days for a $25 consult. For me this would be $225 in a month! Ridiculous! Medical condition of the eye? Go to a real doctor! Knowing this up front would have saved me a lot of time and pain to get treatment! Thanks for nothing Eye World. read more

I walked in to eye doctor close to my apartment because I wanted to get my eyes checked. I walked in and was greeted warmly and told the wait might be up to an hour( which is kind of expected when there is only one doctor) but they were able to help me that day. I waited around and looked at the great selection of frames that they had. Once I was in the in the exam room the Dr.McMahon s very nice and explained everything he was going to do very thoroughly. I was very happy with my visit and plan on coming back. read more

The Doctor is great and most of the staff are courteous and professional. I did not wait long for my appointment and there is a good selection of eyeglasses. Now....the reason I gave the establishment three stars is the service (or lack there of...) I received from a woman, Anita, at the front desk. This lady was extremely rude and unprofessional both times I was there. She seems very unhappy with her job and made me feel unwelcome, almost as a burden. This woman should NOT be working the front desk!! read more

For the second time my contact lens prescription has been screwed up by this optometrist. Needless to say a third time won't be the charm. Also, they never call you back when they say they are going to. read more

They are fairly quick in relation to your appointment time. I just shop for my glasses while waiting and that eats up the time pretty quickly. The staff and doctor have been nothing but professional and friendly the two times I have been there. There is a small snag as it is taking much longer to get my glasses than promised or anticipated, but I'm not certain if that is an issue with the doctor or the lab. Either way, I recommend giving them a chance. They took my insurance and I was able to use my FSA. read more

I had a appointment at 10:30 on Monday 8/25/2016 and it took me 30 minutes to get my eyes check cux there were a lot of patient in the office. I was happy with the visit cuz the took good care of me the Doctor was very good in telling me what he was going to do n very professional with his work. He even gave me a consultation request to see another eye doctor cuz my I am going blind so he told me that I need the surgery in order to save my eyes so that good when doctor tell you what you need to do. I am happy with his service.so I give him a 5 start. read more

no greeting upon entering the store with 4 people on the floor and two being helped. was told serveral times to "come in, come in, come in, we take walkins. then was told 5mins after opening that they dont have walkins today. mexican chick behind the counter lied to manager that I threw a pen, and that my mother was rude. I wonder if the manger would review the tapes and see that never happened. upon calling the mexichick a LIAR the manager told me to leave. worst place EVER! For walk ins go to the Dr. outside the SEARS optical center at Cielo Vista Mall, he does take walk ins and is completely NO HASSLE. read more

Eye World corrected bifocal vision from other offices. Having special vision requirements, Eye World paid great attention to my vision needs. No more blurrs between transitions. Thanks Eye World! read more

Bad service. The office help took 2 hours to help my husband, they acted as though they were at a party. When we asked one of the employeers by the name of Silvia, she denied to help us. She looked really irritated, and miserable to be working there. Save your time, and your money and find a better doctor before you go there. read more