We recently closed on our home in Summerwind plantation on November 3, and it has been a nightmare since. I would never recommend McKee Homes to anyone, I took lightly what reviews I read and wish I hadn't. Please reconsider your purchase if you haven't already when considering a McKee Home. Being a first time home buyer can be frustrating and stressful, well McKee has done nothing but add to my level of stress. I'm also a mom to a beautiful baby girl of 7 months (6 months) when we closed. When we moved in there were a lot of cosmetic issues with the home, huge bow in the foyer, paint issues, and poor drywall. I've learned that McKee does not hire quality. My reasoning behind not being pleased with McKee is because there was a trench in the middle of my living room last week. A pipe apparently was installed 9 inches higher than it was supposed to be, which lead to our toilet in the half bath not flushing properly. The amount of dust has still not settled, and it is EVERYWHERE. We were not told to take our small items upstairs to avoid getting dust on them, which meant all of my daughters toys, brand new pillows, things in our kitchen, pantry, everything has dust on it. They failed to cover my brand new leather couches, our Christmas tree, and other items. All said and done, we have had to call the cleaning crew 2 times so far, and the paint crew came 3 times because they failed to do their job right the first time. The inconvenience and stress they have caused from their mistake was gifted to us with a $200 gift card and a lot of "sorrys." That doesn't even compensate for the fact that I'm going to have to replace my Christmas tree, and other items such as my daughter's bouncer. When I spoke to the warranty person, Mark, I mentioned of course they had to fix the issue as it was the builder who was at fault, his response was "well we could've taken forever to get it done." So if this is the type of customer service you are satisfied with then McKee homes is for you. Not to mention we are over a month after closing and I still do not have a mailbox. If I could do it all over again, I would not have built a home with McKee. read more

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We fell in love with the layout of the house, the location of the property and the fact that it was still in the early stages of construction and we could still pick out colors and finishings. The neighborhood that we purchased in is very nice and didn't question that to build in this neighborhood that quality would be an issue. There were so many issues through the build process we should have taken that as a sign to run, but we were continually told issues would be fixed, no need to worry by both the builder as well as our real estate agent. For example, we picked out white kitchen cabinets, came by the house one day after construction crews left to discover they installed brown cabinets. We selected a specific sink only to find the wrong sink had been installed which also meant that the countertop was also wrong and had to be reinstalled. There was absolutely no quality control in our home build. My husband is in the military and deployed midway through the construction process and I had to handle the closing. My walk-thru was horrible. We spent a good 2 hours and I can't count how many rolls of blue painters tape marking ALL the things that needed to be fixed and touched up, it was endless. The day of closing my RE agent and I walked the house and was apprehensive to close because of items that still weren't to my satisfaction. There was encouragement from my agent as well as the staff from McKee that the things that I was unhappy about would be fixed to my satisfaction if we proceeded with closing. Against my better judgement, we closed. Here we are 8 months after closing and we are unhappy, to put it mildly The craftsmanship and quality of materials is horrible. There is not one single piece of trim in the ENTIRE house that does not have some sort of defect in/on it, nail holes, dents, scratches. We have had McKee come out now countless times to fix things and it is always one step forward and two steps back with them. I have paint on my furniture, stain they spilled on our floors, paint that has been "fixed" looks worse than before they touched it. They just cannot get it right. Our paint has been touched up, so poorly, so many times, it reminds me of my grandmothers 60 year old house. McKee's motto it seems is if you can't fix it, caulk it. We have chunks of caulking on most of corners and around door frames. We have paint drips everywhere, grit and air bubbles in our paint, uneven surfaces, squeaky floors, an abnormal amount, in my opinion of nail pops, different paint finishes in the same areas, the trim work is embarrasing. If you are going to sacrifice cheap materials, I would hope that it would be made up with quality contractors, but that is not the case. The grading on our lot (and every single lot on our street) is inadequate and every time there is a heavy ran, we have rivers running through all of our yards. McKee talked a great game in the beginning, everyone that works there is very nice, but there is absolutely no follow through to ensure things are fixed, correctly. We have been told most of our issues are industry standard, which blows my mind. For the amount of money we paid for our house we expected a better finished product. In my opinion this just shows McKee is in it just for the money and really don't care. We have tried reaching out to the president of the company an he won't even speak with us directly. He has passed along his "word" in an email through someone else in the company basically blowing us off. We asked to speak with him directly which we have been unable to do. We would like for him to come out and see what "quality craftsmanship" looks like and see if this would be acceptable in his own home. McKee offers up LOTS of apologies, talks a great game about fixing our issues, but 8 months later, can't get it right. This whole process had just made me very sad, and took away any excitement about buying this house. I would be more than happy to share pictures with anyone considering a McKee home. read more

This is not a bad review but it is a review based on reaction to expectation, as we have been having a home built it has become very exciting and stressful during this pandemic, so from the onset there have been things we have had to overcome and except and there have been things that have just been totally frustrating mostly in the area of communication. While the pandemic and the shutdown are no one's fault being forthcoming and realistic are something that should have been ramped up on a customer service level but It has become apparent that once the contract was signed the lever of interactive ness from the sales team became void of concern unless we reached out and kept reaching out until a response was had otherwise you heard nothing, the project manager held a ZOOM/MEET to go over the build time frame and \expectations. The was in fact recorded as I was not able to attend but my Husband was and being the Techie he is that was a wealth of help, because once I saw the video I had about 30 questions that I then had as a follow up that did not get addressed until a physical walk was completed, again work prevented me from going so my husband and our argent went with a list of other items that our inspection questioned.. However in the end most of the structural issues had been addressed and a few that were covered up, resulting in the city inspector asking that a extremely large area be opened up once again for inspection, I'm still not sure if it's been given the ok as we had been focused on some electrical outlets that the project manager PROMISSED to address, that later came back as a cost that we would have had to pay for on the bad promises that was reneged on, this is where I Digress and turn back to the pandemic yes everyone stressed worried and kind of in a fog but promises and expectations are golden in customer services, but the last straw was when we have been told we must make appointments to visit the build for our safety, that it's not safe and the staff is extremely over busy ... and that unplanned stop in cannot happen. I was upset as they knew from day one we were filming this for a documentary as my husband is a YouTube film makes, we had been giving the green light from the sales person the site manager and had planned to have the solar roof company do a drown study and get it on camera before and after the completion that's been nixed because we cannot expect them to work around our sales person, so we set up a test and our friends went in just drove up spoke to the sales person who openly gave them free rain after a 20 min conversation to have a wonder about our home no hard hats no special safety tips just enjoy and come see me if your sold on a build... that's where I come to my rant... until you sigh the dotted line you're there best friend the world is yours to command but the next day your just a commission waiting for a closing date, and need to learn you place and were is that place it's at the end of the Take a number line... read more