I've had 4 new septic systems installed with them, 2 of which haven't been used yet and 2 that have…read morehad issues in less than a year and a half. We have called to try and figured out why the septic for our shop has been overflowing into our office entrance way and they keep blaming on other variables. I've paid Plummer's to come out to confirm we have no issues with out plumbing and other septic companies who have came out and confirmed that it was improper installation yet slaughter will not take any responsibility and has blocked our number so we can't even call to tell them the issues we are having with a NEW septic system that is still under warranty. We have sh*t water going into our office entrance and crawfish coming to entrance due to water overflowing from the septic in 95 degree weather when there has been no rain for days Worst customer service Do NOT use this company. Now that we are filing reports with the county we are being told that many people have this issue with Scott slaughter. That when he is taking your money to install its all good but once he gets the money he could care less to finish the job the correct way. The owner is very unprofessional hanging up on us and not evening trying to address the issue We are business owners ourself and we understand mistakes happen but we do our part to try and resolve it and make it right for our customers especially when they paid for a service and slaughter seems to be the complete opposite where he could care less once he gets paid The system at our house, we were told that it needed to be pumped cause of dog fur (installed LESS than a year ago) and the guy tells us our warranty won't cover it and if the pump goes out it's on us. After calling that to be BS they had someone else come out and say it's from sludge and they weren't sure how it happened. We got another company to come out and they made a report saying the return lines were improperly installed and all three trash was going to the clean tanks with the filters causing the filters to get clogged and the pump to continually run and I sent that to them and they have YET to address it. Just really disappointing cause we trusted them and have paid tens of thousands to them for all of our systems and every single one in use has a issue. Chose any other company if you're looking for septic work. Literally a donkey could do a better job at the point. Atleast he'd have a reason to why is work is so unprofessional.

Absolutely unprofessional, the minute you give them ur money the will take it and run DONT USE THEM…read moreIF YOU WANT A GOOD WORK TO BE DONE office manager rude staff rude I don't can't even tell y'all my frustration. The light on septic went on took them two week to show up and they have to show with in 48 hours. They have always a soil excuse and never fix the issue. If you want a second handed shitty work go for it.

Outstanding service. Nothing hidden with this company. Office staff very friendly and competent,…read moretruck arrived when agreed. This the second time we had our septic serviced by Burden's Pumping. It was affordable, efficient and a great service. Highly recommend for your pumping needs.

My experience was wonderful! I called them to pump my tanks and scheduled an appointment for the…read morenext day. They called when they were on the way, arrived on time, and performed the service efficiently and professionally. The cost was very reasonable, they even described how other companies find ways to charge more. The gentleman who performed the service is a retired veteran too! Couldn't be happier to support Burden's Pumping Service. Thank you for your military service and the pumping service!

Highly recommend Big John's Septic Service! They came and got my septic installed. Made sure…read moreeverything was cleaned up. Very friendly and down to weather guys!! Couldn't be happier!

TI'm and Jeremiah did a fabulous job for us! Tim was so worried about the rain the night it was…read moreinstalled and went to our house late to check on it. Great service and great people! Would highly recommend and happy to have them as our septic service.

I could not recommend them more. We changed contracts to Turpin and have been so much more pleased…read more Our previous company had not been performing inspections and making up numbers (I have proof of it) and had not been doing a full inspection. We had only one repair to be made and Turpin got it finished and all is working well. It was a repair that was a big deal but very reasonably priced and the employees were very friendly. Thank y'all so much and super glad we switched our contract over to y'all!

Professional, friendly, responsive service from Nathaniel. Recommended!read more

I've just started working with Diamond E Environmental Services as a vendor partner and it's been a…read morepleasure working with Robert. He's responsive, professional, and clearly take pride in providing reliable septic pumping, septic system service, and luxury restroom trailers throughout Northeast Texas and Southern Oklahoma. Based on my experience working with him so far, I'd feel very confident recommending this biz to anyone who needs septic services or upscale portable restrooms for events.

Diamond E did me right. When they got to my house and saw the condition of my septic system they…read morecould've turned and left, but instead took on the big job even though they had other things lined up for the day. Robert was very professional, honest about what all needed to happen to fix my problem, and respectful of the property. He even drove an hour out of his way to go get a much needed kit to install to save me a lot of money and trouble down the road. We were very impressed with everything that was done and would highly recommend Diamond E!

We got scammed into paying and signing off on service done before they even started the job. We had…read morea leak under the house that turned out to be a 10 minute fix. They gave my son a quote for $800.00 which is reasonable for a complicated fix. To quote a price before they even see what the work entails they show up and have you sign off on the work. I've never had a company do that. I had them out last year to do a quick job on my water heater. They have a $50.00 call out fee and charged for time and materials. My total charge was around $250.00 which is reasonable. This was not an emergency call which is usually a bit more. When I called the company the manager wouldn't even talk to me, they had their receptionist relay the message. This girl was so rude and their only resolution they offered was to come back and undo the work they did. They should be ashamed of themselves. Buyer Beware with this bunch! Don't take their quote until the work is done. How does anyone know what the job entails unless they have seen the problem. Total Scam.

Excellent experience! Fast scheduling and dependable. The workers are all detailed, courteous, and…read moreknowledgeable. I would highly recommend these guys!

First Choice Septic came out and cleaned our septic system and did a very thorough job. Jim was…read morevery polite with a great personality, and gave us tips and hints to keep our system in tip top shape. Thanks Jim!

Recently needed our system inspected for possible cracked tank. Lane came out the next day. He did…read morea very thorough job. He is always pleasant to deal with and really knows the system in detail. We also decided it was getting close to time for the tank to be pumped so he got that scheduled for me. The following morning, Chad called and was on his way to get the pump done. Chad is another one that knows these systems thoroughly. You can't go wrong with the techs at Underwoods. If you want it done right, you want these guys.

Quick response; great service. They have done 2 smaller jobs fir us and sre very friendly tooread more