Justin was extremely helpful and professional throughout the whole process of opening my checking…read moreaccount. He explained everything clearly, answered all my questions, and made the experience quick and easy. Great customer service and very friendly. Highly recommend working with Justin!

We recently visited Patelco Credit Union to open a new checking and savings account for our son,…read moreand the experience was fantastic! Justin was amazing he helped us every step of the way and took the time to thoroughly explain everything. He was also able to set up a credit card and a savings account for our son so he can start building credit early. We would 100% recommend Patelco for anyone looking to open a new account.

Let me begin by saying that I had never thought I will ever have a good experience with any lander…read morebased on my past experience with them from big banking companies. But Bobby Nicoles from Patelco proved me wrong. Right from beginning he kept us informed about the mortgage status and also kept guiding us with best route which resulted in prompt closure of the home loan. He has vast knowledge about the loan industry as he had all the answers to our questions. I would highly recommend him if anyone is looking for home mortgage. Bobby is very professional individual who will try to help his customers to any extent to satisfy their concerns. Patelco provided the best rate among all other landers.

Melanie Mubarak, Ms…read more Mubarak is an Excellent employee of Patelco Credit Union based on her competent and outstanding customer relations skills. I highly commend her and Patelco Credit Union for hiring her.

Came in to Patelco CU with a complicated scenario and was warmly greeted and assisted by Jamese…read moreBlack who was so pleasant to talk to about our situation. Jamese handled everything with ease and explained every step. We look forward to seeing her at our next visit.

Hey everyone, This…read moreis a long overdue review. I went to Patelco Bank Fremont branch. I bought a car in February from KIA. Unfortunately, my loan interest was too high. As high as 8.76%. However, I started looking to refinance immediately. I have had financed cars with Patelco Bank before so I decided to go back to them. I went to Fremont branch there I met with Madhuri. Very sweet and yet professional in her work. She gathered all of my information and told me I will get a call. Sure thing! She called and said Mr. Singh, we were able to bring your interest score down to 6.6%. That's more than 2 points drop and more in future. So, If you need to refinance your car. You know where to go and who to speak. At last I would like to special thank Madhuri and of course thank you Patelco Bank Fremont Branch.

I went to the Sunnyvale branch today and got helped by Alex M. He was incredibly helpful with my…read morenew membership and I learned a lot about credit. I would strongly recommend him and will definitely come back to the Sunnyvale branch for my banking needs.

Today Mr.Reggle provided nice service and we are very happy got it in your credit union and opened…read moreaccount

I love this brach so helpful everyone was so happy to help…read moreme figure out my situation

The staff at the Milpitas branch are friendly and personable. If a line forms, the branch manager…read moreor loan offer steps in to help members. We have taken advantage and used several services the credit union offers. Their Money Market savings account allows you to save at a higher rate than low to no interest checking accounts.

I recently had the pleasure of working with Dennis Seiffert, an Indirect Loan Funder at Patelco,…read moreand I cannot speak highly enough of the incredible service he provided. From the moment we started our interaction, Dennis was not only informative but also extremely personable. He took the time to ensure I understood every aspect of the loan process and made me feel like a valued client. In today's service industry, it's rare to encounter someone who genuinely cares about their clients, but Dennis exemplifies this dedication. His approach to customer service is a dying art, and it truly sets Patelco apart from other companies. Thanks to Dennis, my experience was smooth and reassuring, making me appreciate Patelco even more.

They allow scammers to access your debit card and steal your money and refuse to block or stop such…read moretransactions. Their response is "we can't stop scammers from taking your money if you use tap-to-pay". Which is primarily how debit cards work now. I never had a problem with stopping pending payments to fraudulent people with Wells Fargo. Especially when its caught immediately and before the payment even goes through. Another family member warned me about Patelco and is leaving them as well, after being a member for 35 years. So I guess I will too. Disgusting behavior.

Davina was really great! amazing customer service and very patient and she helped me and my family…read moreopen new accounts.

This branch has a friendly welcoming environment felt the minute you walk in…read more As the Executor, I've been dealing with some family estate issues and a problem with the estate. It was unable to be cleared up with the bank of the estate. I then went to Patelco in Brentwood and spoke with Mgr Shayna Rahimi, who helped me work thru the problem to completion. It was a great relief to not receive the run around and have this issue resolved. I highly recommend Patelco

The staff at Patelco Bank are always helpful and professional. While there's the usual bureaucracy…read moreyou'd expect from any bank, it's nothing out of the ordinary--and definitely not a reason to complain. What really sets this branch apart is the manager: great attitude, genuinely nice, and makes the whole experience smoother. That alone makes it worth 5 stars.

The customer service is extraordinary. I highly recommend this Credit union. I'm an elderly person…read morewho got caught in 20000 dollar scam. I have been with Patelco Credit Union since 1972. Patelco customer service is fabulous especially Story Road Patelco Credit Union

Christina Marquez is a great help and she guided me through all the things required for setting up…read morea new account

Albert Lopez reached out to me when I submitted a form with a couple of errors. He followed up and…read morefollowed through with a minimum of effort for me. Prompt, knowledgeable and professional ... that checks all the boxes.

Service was excellent. There was no wasting time waiting. The gentleman that helped us explained in…read moredeapth every step of the way.

I went to the credit union today and Grant assisted me with fraud situation that needed to be…read moreaddressed. I felt assured that he did the right thing by taking care of it at the credit .