Jian Min was responsive and professional. He showed up on time and did a good job…read more As my piano hadn't been tuned in a long time, he provided the option of a longer one time tuning or two separate tuning sessions one month apart. Given that the price difference was minimal and that it would have been easier for him to do a single session instead of coming here twice, I appreciate that he recommended the separate sessions to give the piano time to settle before subsequent fine tuning. He also recommended an in-piano dehumidifier as my location is very humid (which is true) and there are visible signs of moisture damage inside the piano. I appreciate that he informed me of this, but without being pushy about it.

I highly recommend Jian Min. My daughter used to play piano but hasn't in years. Recently my 6 year…read moreold granddaughter started lessons and I decided to get it tuned. It's been about 20 years! Jian arrived on time, after examining he quoted me a price of $145 for medium level tuning and recommended 6 month retuning. It took him about 1 1/2 hours. He needed bright light and absolute quiet. He even had us turn off the heater. One key was stuck and he fixed that as well. I had looked around- several music teachers do this as a side job and a local person wanted more than double for the same service. If you want dependable, high quality workmanship at a reasonable price this is the place!

Jeff did a great job on my console piano and on my mom's grand piano. Neither piano had been tuned…read morein several years and Jeff was very accommodating and kind. His pricing was fair and he was very clear in his communications with us. He was very thorough and I highly recommend him for your piano tuning needs. My old piano sounds great again, thanks to Jeff!

Jeff provides prompt, courteous and professional service; he has many years of experience and…read moreexpertise, and he always does a great job.

After my Grandmother passed away, her home was going to be sold with the Grand Piano that had been…read morein my family for over 50 years. As I sat and thought about it, I couldn't let that happen, so I found Sweet Sound Piano. I got so lucky that they just happened to be in the area and came over within a few hours, picked up and stored the piano for 2 years because I didn't have the space for it at the time. After purchasing another home, I had the perfect place for it, they delivered my piano and it was in perfect condition! I highly recommend Sweet Sound, they did an amazing job for me. I have read some of the other reviews about them trying to sell services, etc. and honestly, I don't understand what's wrong with that. They are a business and if they have products and services that help preserve the fine instrument, why would they not offer those services? They offered additional services to me as well, I chose what I wanted and said no to what wasn't important to me at the time. I'm adding this in because I am going to choose to use them again soon and I am very happy with their service and my decision to continue to use Sweet Sound Piano!

I've waited a couple of years to write a review, but still feel sad about the interaction with this…read morebusiness. Jim claimed to have "twice tuned" my piano not knowing I could hear him only tune it once. He tried to convince me that I had to do expensive maintenance on my piano because I had an "important" instrument (a YAMAHA I'm aware of the value of) which was completely untrue. Left me feeling slimed.

We have used there servicing for several years. Fantastic, pleasant & informative service always!read more

I have called for days but no response,There are not many repair companies and they were great…read morebefore and a great value no they don't even answer the phone so maybe they are closed.

Richard is a true professional who clearly knows his craft. He arrived promptly and immediately got…read moreto work. He took the time to explain the intricacies of string stretching and the piano tuning process. He is also a warm, personable individual, making the whole experience a delight. I will definitely be calling him again for future services.

Richard is amazing and I would recommend him highly for piano tuning. He was prompt to respond to…read moremy messages and tuned the piano very well. He's very polite and professional.

Daniel did a great job of repairing and tuning my piano. He ven made some suggestions about how I…read morecould make it sound better in my space.

Quick to respond to a quote after I described the piano I was given in the 1970s…read more Was clean with repair materials and explained everything as he went along. He did not try to sell me an expensive "restring" which I was concerned I would need. I will use Daniel again in a year or 2 as needed. ------ I updated from 4 to 5 stars as he is very attentive to his rating and is willing to fix anything I still have concerns with. Excellent customer service.

I reached out to music time to find out about music lessons for my 6 year old. I got an enrollment…read moreform to fill online and immediately I was in their system. They offered me a trial class which went great. My son is now enrolled in a piano lesson with Tom and has attended 2 classes already. He absolutely loves it already and shows great interests in learning piano. The enrollment is a breeze and environment very welcoming.

Fun and inviting music studio that provides lesson for All types of instruments as well as ages. I…read morecould not recommend a better place to take music lessons from. Super friendly as well as knowledgeable. Look no further when looking for a place for yourself or your child. A+++

Susanna at San Ramon Piano was fantastic from day one. She took the time to really listen to what…read morewe needed and helped us choose the right Kawai digital piano without any pressure. She was thoughtful, super patient, and genuinely kid-friendly throughout the whole process--and she also worked with us to get a great price. We liked the experience (and the store) so much that we ended up starting lessons here too. We've now been coming weekly for a couple of months, and Susanna has been amazing with our 3-year-old. She's patient, encouraging, and great at keeping lessons engaging for such a young kid. Highly recommend both for buying a piano and for lessons.

The best place to buy a piano! Bozkurt and his team are exceptional. We wanted to upgrade to a…read moregrand piano as my son's skills have progressed. However, purchasing a piano is more complicated than buying a car. However after going to numerous stores and comparing to Yamaha and other used models, we decided to go with a Kawai. It was new, had the silent option we wanted, and Bozkurt gave us a great price including in house tuning. He delivered on everything he promised and we love the piano. Kawai is the best bang for the buck in my opinion when comparing to similar Yamaha models. Thanks Bozkurt!

Larry was incredible, he definitely knows his business. Showed up on time and prepared…read more He was amazing to watch, a one man show and able to move a baby grand piano by himself. Extremely careful of the house and flooring. I will definitely recommend him.

Larry (who has been moving pianos for 36 years) moved my Steinway up in Angels Camp, and I have to…read moresay it was an experience to watch it be moved so effortlessly! He answered his phone within a couple of rings, gave a great bid, worked with our schedule, showed up on time, and moved our piano down the stairs in less than 45 minutes. I am grateful that he made the trip up here and took such great care of my piano (my livelihood).

I was incredibly lucky to have Daniel Doty's expert and thoughtful help in appraising my family's…read morebeloved Knabe piano. Scheduling was simple, he arrived promptly, he clearly based his evaluation on an enormous amount of knowledge and experience, he worked efficiently, his help was reasonably priced. Perfect. Furthermore, Daniel generously shared his information about approaches to the actual selling of the instrument. I can't say enough about his consideration in making the recommendations he did. Three generations of my family thank him for the incalculable role Daniel has played in the continuing life of this piano.

What a kind and meticulous professional. He advised me on the purchase of a piano, encouraged me to…read morebargain and I got an incredible deal. He then came by my house to assess the piano because he "knew I was excited" and arrived punctually two weeks later to tune and voice her. I am grateful to have found him.