Online scheduling Communication via text…read moreReasonably priced Quick oil change Went to Theisens for popcorn while we waited

Called about selling my well maintained car. Told them about everything going on with my situation…read moreand about my car. They said they could work with me and to bring in the car to appraise it. Showed up and they never even looked at the car. Adam went to the counter for 10 min and came back and told me they couldn't get to what i wanted. I needed 18110 in order to sell and I had no control over that number. Kbb trade in showed 16500-19600 as a trade in range. Which tells me they just wanted to low ball me. What an absolute waste of everyone's time. At least look at the car.

BEWARE OF BUYING USED VEHICLES FROM RANDY KUEHL HONDA IN CEDAR RAPIDS, IOWA…read more I bought a 2020 Dodge Grand Caravan from them on March 12, 2026 for over $13,000. The dealership-provided CarFax claimed the engine had been serviced and the vehicle a "must-see, must-drive, must-own". Less than ONE MONTH later -- after driving only 367 miles -- the van broke down and would not start. In the next two weeks, I took it to two separate mechanics, and they told me the engine needs replaced or rebuilt (around $10,000 in repairs) due to major internal engine damage that would have existed before the sale. When I contacted Randy Kuehl Honda about the issue, they offered me $1,000 toward repairs. That does not come close to covering the estimated repair costs, nor the loss in value on a vehicle I had just purchased for over $13,000 less than a month earlier. I understand used vehicles are sold as-is, but having catastrophic engine failure less than a month after purchase and after only 367 miles -- combined with documentation claiming the engine had just been serviced -- has been an extremely disappointing experience. My vehicle is no longer worth the over $13,000 that I just paid for it, but a diminished value of about $3,000 to $4,000 due to having to have a complete new motor costing over $10,000 with motor and labor. Please share so others are warned before buying from them.

Very nice and helpful people. I didn't know my car had a warranty behind my AC issue so they fixed…read moreit up for me no cost! It did take them two days to get it completely fixed, but that was because of the mass of ac fixes they had to do the same time as mine. Understandable. Overall great service

Cody is the best 2nd car from them he even helped me get cheaplet insurance. I would highly…read morerecommend for everyone I'm very happy and satisfied

I know they sometimes get a bad rap, but I've had nothing but excellent care here. When I bought…read moremy car, it was the easiest, most non-stressful transaction I've ever had. The gentleman helping me was totally not pushy and worked with me to make everything seamless. Every time I bring my car in fir service, it's smoothly run with excellent service.

Jacob was honest and very knowledgeable. I would definitely…read moredeal with him again. Some of the rest of the people were a real pain in the ass thoug. Especially the asshole that tried to con me into the extended warranty and maintenance plans. I will not put up with an asshole badgering me to buy shit I don't need.

I recently picked up my new 2024 GMC Acadia Denali that was ordered in early June 2024; my Sales…read moreAssociate Dick Lynch, is a professional who demonstrated Customer Service from the start to finish. But he was not the only individual who assisted me during my new purchase; they were Craig Hanna, Roger, Shawn Bickford, and Jill Muklewicz. They are all professionals with Customer Service skills. Thanks to all! Osumana

We had a really easy time exacting a used car purchase with a really quick turnaround.read more

One star is appropriate for this place since I did actually get to test drive a car. I made an appt…read morea day ahead to drive a Wrangler Unlimited. On the website you can enter a price as an offer. I entered the price of $19,000. This was a little low but I was hoping we could negotiate. A coworker recommended this place to me. I visited the dealership and was late due to the construction (they didn't tell me!). I was given a salesperson who did not know anything about a Jeep Wrangler Unlimited! What's the horsepower? "Um, don't know, I'll have to ask" Is there hill descent control? Is there hill start assist? What is the engine? What are the tires? "Um, I'll have to get back with you about that". The guy was nice and there was no pressure. But really, he couldn't answer any of my questions. I told him about my price offer and that I had done research and thought it was pretty reasonable since the car is not new but used and there are better offers in in the area. He asked me if there were any other cars I was interested in. I said a Subaru Forester. He said he would go look and see if they had any on their other lots. He disappeared for some time and then returned with the manager. The manager told me there was no way I could get a Jeep Wrangler Unlimited anywhere around here for $19k. He said he looked at all of McGrath's lots and there was just no way. He showed me some computer paper which had a price of $25k which he said was the price they bought the car. Are you kidding me! What a bunch of malarkey! He said he would go down $500 but no more. Well, I thanked him for his time and walked out the store. I never did get the info on the Subaru or any of my Wrangler questions answered. It's probably for the best since I doubt the salesperson I was with knew anything about a Subaru either. They should have just told me they couldn't meet my price instead of wasting my time. The whole time I was waiting for the salesperson to find out about the Subaru, they were in the researching if there were any Jeep Unlimiteds for $19k? Really?! Why didn't they just come out and tell me straight up they couldn't meet my price but they could help me find another car? Instead they made me look like I was a liar! I guess it's okay for the salesperson to lie but if a customer is lying, then the management will spend 30 minutes doing research to find out if the customer is lying. Iowa is not a good place to buy a Jeep since they are overpriced here due to their popularity. Chicago is the best place to go to find a fair price. It's not as popular since most urbanites want a fuel efficient car. This experience left me really bad impressions of McGraths and Jeep. Only go here if you want a car that is overpriced and you are not willing (too lazy) to go to Chicago for a fair price.

I purchased a vehicle from DJ Auto and unfortunately it had some major issues. Understandably that…read morecan happen when you're looking at a used vehicle. I brought the vehicle in and spoke to Jason Jones, the owner. After their mechanic looked at the vehicle, they decided to take the vehicle back and give me my money back with taxes and registration included. It wasn't an ideal situation but they did right by me in the end. They'll work with you and make sure that you get a fair deal that you will be happy with.

I've seen some really negative reviews of D.J.'s on line and thought I should put my two cents in…read more I grew up in the car biz (dad owned three dealerships at one time) so kinda know the drill. My experience with D.J.'s couldn't have been more professional and pleasant. We bought an older vehicle with very high miles (over 300k.) The price we negotiated was more than fair. They let me drive the vehicle several times. I looked it over top to bottom and went for it. The battery was shot so they replaced that along with all the clamps for free after we negotiated the price. They had me sign the "as-is" document. Mark explained the meaning to me, that there would be no returns and no "Lemon Law" benefits. I had my eyes wide open. I've been driving the beast as a daily driver for going on 5 months now and am exceedingly happy. The vehicle has ended up (so far, knock on wood) with only one pretty significant "wart" that I'm working on fixing (that they couldn't likely have even known existed). I'll be able to fix it (to the tune of about 25% of my purchase price) and still be way ahead of the book value on this vehicle. I am a very satisfied customer and wouldn't have a problem referring friends. It's a used car lot. They sell used cars.

I have been impressed with Dave Wright's crew since day 1. That was a car ago. First most…read moredealerships are difficult to deal with when you are female ,Dave Wright has been a blessing. I never had to haggle. Just a good square deal. Second their service department is the best. I had a serious problem with my first car and they never hurried or made me feal inferior for all the issues. They truly put some serious work and thought into fixing the car - it was just one of those things that was elusive. We finally came to an equitable agreement since they couldn't fix it. I am now driving my second Murano. I sing their praises all of the time to my friends including my husband. He needed a new truck, we went to several places. I convinced him to talk to Dave to see if he could find what my husband was trying to find. My husband was so happy with them he also purchased a new truck from Dave.. The best part is while waiting for service I get visit with friends they are really happy here also.also.

I will never return to this dealership whose sales manager has an attitude and bad behaviour. Tyler…read morewright. today we are at almost closing time i return to finalize the deal. Just because i wanted to pay as one check. this guy Made a comment that was humiliating and upsetting, He also walked away from desk when me and my wife at 7 pm sitting and still trying to work out. All we ask is very nicely professionally is there any other discounts you can apply, He made a comment if you have a ability to write 1 check for this car why would you ask for another $500. I was like you treating me like this because i have ability to make one payment. Very pathetic and horrible. I work hard for my money you have no right to say anything like this. God is watching you watch this person has long way to go and lot to learn.

We found a vehicle online and drove 125 miles from Sterling Il. my Our salesman Dane Hansen was…read moreabsolutely awesome, above and beyond to make sure we were taken care of. Unfortunately the vehicle we came to see wasn't going to work for us. The sales manager and used car manager spent quality time trying to find us an alternative unit with no success. The management team offered to try to locate another unit that would work for us and you know what? I have confidence that they really have our best interests and will deliver us the right product. We were so impressed with the whole experience that we are going to wait to hear from them and make the drive back to do business. thank you all for a good experience. Jeff & kay

I'm an out-of-towner but needed an oil change before I head back to California. Figured I'd stick…read moreto a dealer since I didn't know the area and needed a trustworthy oil change given my 2k mile journey back. Found it relatively easy to schedule an appointment. Overall pretty satisfied. I didn't get a quote beforehand, but was a little surprised at the price, $66 for an oil change, which could be right on market for Cedar Rapids, but my oil change costs $74 in California. I was expecting high 50s given that there were no extra services performed such as tire rotation, etc. Complimentary car wash left something to be desired, Not sure if it's soap or they just didn't get all the dust off my car (it wasn't super dusty, just the normal amount of dust from a car that's sat in a driveway for a couple weeks without a wash or rain). And given that I have a black car, it is noticeable. I have white droplets and residue from my hood, to the top of the car. I don't expect a professional wash, just not expecting residue. If you want extra social-distance I'd recommend walking over to the dealer waiting area, no one was there when I stopped in, and they had a counter area where you could work on a computer, and complimentary wifi, allowing me to continue working during the service, which was great. Customer service was generally very good, my service rep was very friendly and polite and had a great attitude, it was disappointing that he wasn't wearing a mask and only about 25% of the staff seemed to be wearing a mask. I don't know why masks are so controversial, but given the science, as a customer, when I am at a business that can't be bothered to wear a mask I always think, I guess they don't care about the health of their customers. And it becomes a little painful handing your money over to someone who doesn't care about your basic health. If you're immune-compromised, I would find somewhere else to get your oil changed during the duration of Covid-19.