For fast food this is the best Burger King in the central Maine area. Some of the staff seem to…read morehate their lives. But the rest of the staff are amazing they always make sure that you have a good experience

I am a 76 year old, disabled Vietnam veteran and my wife is a 68 year old retired caregiver. We…read morenormally frequent the Burger King at 44 College Avenue, Waterville, Maine four to five times a week. We are particularly fond of the breakfast sandwiches. We also really like a Whopper at least once a week. The staff has always been very friendly and courteous. At the drive through we have very rarely found that a mistake was made. The issue is not the food. As stated above, we like the food, therefore the frequency of our visits. The problem is the temperature of the food. For breakfast a staff member gave me a hint that I need to ask for extra hot when ordering breakfast and that seems to have worked. I suspect that this means they are 'popping' the sandwiches in the microwave before sending them out. Several weeks ago we went through the drive through, bought two Whoppers, drove the 1/4 mile to our home and found the sandwiches to be literally 'stone' cold. The cheese was not even melted and the bun and patty were cold to the touch. This is not just a time or two but every single time, the only exception being the breakfast sandwiches due to asking for extra hot. This has greatly reduced the frequency of our visits. To add insult to injury, I had the occasion to order a Whopper at the Burger King in Skowhegan, Maine; drove 10 minutes to my friends home and found the sandwich to still be quite warm and the cheese melted. What gives?!!? Thank you Andrew W. Schoening

I was good food. The only reason why I am giving it 3 stars, is because of my concern with the…read moreketchup dispensers. It looks like there is maggots in it. I watched a few videos on that happening at different locations where they aren't cleaned properly.

Every other order is incorrect and they won't process a return without you being present, so if you…read moreorder DoorDash during your shift and you can't leave work, you're not getting your money back. The manager told the cashier to stop taking orders to get food out, which caused an elderly veteran to leave without ordering as he was forced to stand too long. Every time I go in, I wait an obscene amount of time for my food. I've worked in fast food and I know what busy looks like and they aren't it. Management outright berates customers if they have a question about their order. Someone asked if they make the food when they get an online order or when it's scheduled to be made. Very simple question but they were snarky and rude.

Food, for a samich...pretty good. Service was quick but…read morethere wasn't many people in there. They were still preparing to go orders. Ambience, cute for a quick meal. Good place for a decent samich lunchtime.

First time eating at a firehouse subs. I went with the Italian with salami, ham and cheese. While…read moreit had a few slices of meat and cheese, I ordered a small and it was only 3 to 4 inches big. A lot smaller than I figured for an almost $9 sandwich. Flavor was good, but sizing and pricing not on par with other sub shop competitors. I also like to put on lots of veggies on my subs, but the only options there were lettuce, onions, tomatoes, and chopped pickles. Would probably choose another sandwich shop next time.

It's always ok - Both food and service. The kids love the…read morehappy meals - especially the toys. It's a convenient location. Drive thru can be very slow, be warned during peak lunch and dinner hours. I highly recommend using the app - it's helpful, you have a record of the transaction and you earn points you can redeem for future app orders. I love that this location has the big mac sauce cups on occasion it goes really well with the McNuggets. Always check the bags to be sure the sauce is in the bag. A couple of times they forgot and they apologized. Diet coke is always a good mix, as you should expect at McDonalds. I have not been inside this location, as the parking lot is usually REALLY full.

Worst service I've ever experienced. We waited 20 minutes and never received our food. When I…read morerequested a refund to my credit card, I was refused. The manager was unprofessional and showed little concern for resolving the issue or providing even basic customer service. Since the business refused to issue a refund for food we never received, I'll be disputing the charge with my credit card company. Very disappointing experience.

Food exactly as we ordered and absolutely scrumptious! Great…read morecustomer service, efficient, fast and friendly! Love that they carry Heinz ketchup for their delicious and generous portions of fries!!! The inside was clean just a few hours peanut shells from the FREE peanuts that you can enjoy in the dining area. I will definitely visit this location again. Online order! Makes is super easy!

I've been to a lot of fast food places in my life, but the Waterville Five Guys is in a league of…read moreits own when it comes to customer service. Honestly -- this might be the best service I've ever received in a fast food restaurant. The team was joyful, kind, and clearly loved working together. From the second we walked in, we were greeted with smiles and warm energy. It wasn't fake or forced -- just genuine friendliness from every single person behind the counter. And yes, the food was delicious -- hot, fresh, and made just right. But what really stood out was the vibe. These folks aren't just making burgers; they're building a little oasis of positivity.

It had been a long time since we have gone to a Taco Bell, and as we are getting one opening up…read moreclose to our two, we thought we would give one a try while going to Waterville for an appointment. This will be a mixed review, but it must be kept in mind it can be tough relying on a single visit for a review, especially world of fast food. The first trick was figuring out how to get into the parking lot. Now that we have done it once, it should be easier if there is a next time. We parked in a handicapped spot for my wife and we were surprised to find the door on that side was locked. They had neglected to unlock it when they opened. My wife took her Walker around to the opposite door. On the app I had found a couple of Build it yourself cravings boxes we liked the sound because they featured chalupas, which we used to like But the app would let me pay for it so we drove there and went inside to order. Those cravings boxes were not available anymore, apparently, even one they had on a small poster for out on the counter. So we ordered combos with a taco, burrito, drink and cinnamon twists. And since it smelled so good, a few pieces of chicken also. The burrito was fine, but the crispy taco was stale. Could have used a looking time in an oven to crisp them up. The cinnamon twists tasted funny, perhaps due to the oil they were cooked in. The chicken was good and came with a biscuit. So the branch didn't dazzle us, but I will hive our new local branch a chance when it opens up.

I pulled up to the Taco Bell in Waterville, Maine, excited to try the new "Yeat Meal," also known…read moreas Yeat's Crunchwrap, because apparently my life isn't chaotic enough without an experimental Taco Bell collab. I asked for it confidently, like I was about to drop a mixtape, and the cashier stared at me like I'd just spoken fluent Elvish. So she calls the manager over, and I'm thinking, "Finally, someone who knows what's up." But the manager looks me dead in the eyes and goes, "I don't really pay attention to my job outside of work." Excuse me? Ma'am, I'm not asking you to write a dissertation on Mexican-inspired fast food. I'm just asking you to know what's on your own menu. That's like a pilot saying, "Yeah, I don't really pay attention to flying when I'm not at work." Anyway, zero Yeat meals for me. Zero Yeats Crunchwraps. Just tears, disappointment, and a Crunchwrap Supreme that tasted like betrayal. Would not recommend if you're trying to eat like a rapper here.

Neither of the workers who made the shake were wearing gloves and one wiped the sweat off of his…read morehead with his hand and then put the EXPIRED whipped cream onto the shake. my boyfriend puked like 10 minutes later because it was definitely expired and it smelled like spoiled milk.

It certainly was a McDonald's. Nothing all too special, but also not that bad. The service was…read moreokay, the food was okay -- everything was okay.

Their manager ripped me off half an order and got very disrespectful I'm super pissed and will show…read moreup in person as he said he'll talk to me any way he wants! I told him in person he wouldn't be so disrespectful he doubled down I will take this to extremes if I need to it better get corrected like today $80 for $25 in food!!!!

I have tried and tried to give this place the benefit of the doubt, I have come here multiple times…read moreknowing about all the bad reviews. When I say every time was horrible I mean EVERY TIME I sat and waited a minimum of 30 mins after ordering in the drive thru line. The food is constantly wrong or tastes extremely off and is hardly edible. I am truly disappointed in this KFC and will no longer be visiting. DO NOT EAT AT THE TACO BELL.

I can't believe it myself, but I am giving a Taco Bell 5 stars…read more I have been here just a couple times, but I've been super impressed each time. The restaurant is very clean. But the biggest reason is 1 employee. I wish I remembered his name. He is always smiling, helpful, and literally bouncing around the restaurant doing whatever needs to be done happily. I will post an update with his name next time I visit the store.

The drive through is an ai bot that couldn't hear us correctly. Tried to add sour cream to my order…read moreand charge us $12 for it while I was trying to ask for hot sauce. Had to get that sorted at window because the ai wouldn't work. Still didnt get our hot sauce. The tacos were ridiculously underfilled as well. It was overall a stressful and unpleasant experience. I will not be returning, and I suggest others do not go.

I went through the drive through and ordered 2 ice creams and 2 hot dogs. The ice cream came out…read morefine but the dogs I asked specifically no mustard and the ketchup and relish was fine. I got the order and there was one dog with just relish and came to terms with the employees making a mistake the second one had relish and mustard. I am extremely allergic to mustard and this wasn't ok. I tried to get a new one and they said no so yeah I just wasted 17 dollars on food and half of it was wrong. If I could give 0 stars I would. Don't recommend to anyone that has concern for their health and safety.

It was Thursday, April 16, 2020 I was at The window of the drive-through at Dairy Queen I had to…read moreorder there because of the coronavirus as I was looking through the window I saw that none of the employees were wearing masks but I was because of the coronavirus and none of the employees were practicing social distancing not the way to act during the coronavirus time