the food was nasty so gross but the people were nice and it was clean. I will not be back.

Worst hot chocolate ever! I paid over $3 for tony hot chocolate. It didn't look like hot chocolate. Sure didn't taste like hot chocolate. Tasted kinda like hot cream watered down. No flavor. read more

I stopped by here around 6:15pm on Christmas Eve. I ordered via app as usual. I saw that they had a $4 for 4 bundle as a deal! I got a medium drink, small fries, nuggets, and a burger. I got my son a 6 piece happy meal with fries and apples. When I arrived, I went to the restroom first which was mostly clean. The mirror definitely wasn't, lol. Afterwards, I went to the pickup counter and my food was waiting but there was no drink cups. I asked staff for one and she gave me a small cup. I had to wait and get another medium cup for myself. When I got them and went to get my drinks, one drink machine didn't have ice. I got my son a hi-c and myself a sweet tea. There were no small/medium lids to the cups. I asked a staff member (1) who pointed to the cups laying on the side, still in the package. Another staff (#2) who I assume has a higher position told the staff to do it. Staff #1 stated that another staff (#3) left it out. Staff (#2) told staff (#1) that both she and staff (#3) have the same position so it doesn't matter... lol Afterwards, I went to get BBQ sauce for myself and then noticed there wasn't any in happy meal box either. Staff from earlier (#1) gave me the BBQ needed. When we got to my grandma house, my son told me he didn't have fries in his happy meal. I gave him mine. I was gonna go back but didn't feel it. They really slacked on this visit. The food we did receive was fine, however. read more

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Hey so I just ordered from y'all and I got 2 10 piece chicken nuggets and I only got 8 CHICKEN NUGGETS in the 10 PEICE and I got one of those when I was supposed to get 2 and my fries were hard and soggy read more

Oh where do i began, my spicy chicken sandwich was old and really hard, that sandwich almost took my tooth ou. They gave me 3 chicken nuggets when it was a 4 piece. And lastly they forget to pit sauce in my bag for 100th time read more

Their coffee is great..food is definitely higher quality than it used to be, though still on the salty side. Very clean. Service is good enough for the volume of clients they have. Tricky turning into the plectrum, wish it was better marked. read more

When I was tryna order this lady idk her name but she took a while to order our food so we said "hello?" And she yelled then said "MA'AM BE PATIENT" at this point im like nahhh and it took us a while to order our food so yea read more

Yesterday morning I went to order breakfast for my fiancé and I. I got to the drive thru and ordered two big breakfast with hotcakes. The lady taking my order said they were out of biscuits and asked if I would like to substitute them for muffins or bagels so I said I would do muffins and then when I got my food all I received was two plain biscuits (even though they were supposedly out of them). So I went inside and told the lady what happened and showed my receipt (it only said "sub two plain biscuits" on it) so they wouldn't let me get what I originally ordered and they were very rude about it too. So I left with two plain biscuits and went to bojangles instead. read more

Second visit to this establishment and there is absolute zero quality control. If you order a double cheeseburger with no pickles, it will come with pickles and no ketchup. It's always going to be not what you ordered. In addition, they don't seem to include the necessities like straws & napkins. Check your stuff before you leave. For a brand that basically established fast food across the world, they have certainly fallen far. read more

So when the employees were on break they had a kid their with them and they were cussing Smoking screaming yelling so that's it.it just made us feel really uncomfortable so yeah the food is good but service not so good so yeah that's it read more

Mcdonalds in Washington took a great change . It's no longer a goto spot for a decent snack . The food will make you sick Because of the people who prepare it. It's just a bunch of high school kids running the place vaping playing dancing mcdonalds is a club now . It's the real mcdonalds playhouse if you know what I mean . read more

Actually had great customer service @ 1am. Unfortunately, I didn't get the woman's name but she provided unexpected service with a smile and an friendly explanation. That is unusual at a fast food chain especially after 1 in the morning. After a long road trip, we needed something before we made it to our final destination. As NewYorkers, time of day is never an issue, we are spoiled that way. However, in other cities business close at reasonable times so the only option we had was Mickey D's. 3 ppl with 3 different orders taken via drive thru. She came to a separate window explained that somethings were made and somethings were not. Instead of giving us what was there while we waited for the remainder of the orders. She was going to make everything in our order fresh and bring it to our car if we wouldn't mind waiting. That she did! My bestie said that was the best Egg McMuffin she ever had. She never had one so fresh or so hot. This lady gave us jam/jelly... I didn't even know McDonald's carried such things. Lol read more

While I don't think of writing a review of McDonald's because everyone is pretty familiar with them, I will. And this one in Washington has some of the nicest, friendly people working at the drive through. I like the coffee and so did my Mom. The food is not to my liking but I will have a breakfast burrito every once in a while. Keep up the good work! read more

Order a combo it was 9$ my spicy chicken sandwich the chick looked so small and thin it was like a triangle chicken tender single ask for condiments no ketchup no sweet and sour idk what's wrong with fast food places they don't wanna give out Lemons and condiments around here mcdonalds and bojangles read more

Biscuits were fluffy and burrito was not frozen Staff friendly overall - above average breakfast on our early morning drive home read more

This McDonalds used to be VERY good, but with the new renovations and new staff, it has gone downhill. Most of the staff is lackluster and they have attitudes. There are about 3 staff members who actually care and we always have small conversations whenever there, they are very friendly. The food is average for a McDonalds, but it is hot, I will give them that. I have been there many times and one time I went there with my mother and we waited about 10-15 minutes for chicken nuggets!!! There was another instance, when I went there with friends and they messed up our order. My friend ordered a 20 piece, a large drink, and some kind of wrap. I ordered a 10 piece and a medium drink. We waited for about 15 mins and turned out I got her order. She had to wait even longer for them to recook her food.. read more

Can't get an order right to save their life. This is like the 5th straight time. I'd never go there at all if my kids didn't love it.

Very unfriendly staff. They keep nearly all condiments behind counter but don't ask if you need any before you leave the line, which means you get to wait again when you go back for condiments. Also, I prefer they put sugar and cream in coffee for me since it cuts down on waste of individual packaging and is quicker for them to do than me opening individual packages. The refused saying that service was only for drive thru. They also get my order wrong about half the time, resulting in yet more waiting. read more

absolutely without a doubt worst McD's I have ever eaten at. fries always either burnt or cold. Sometimes both if you play your cards right. Burgers are dry and cold. tasting as if they were cooked around five hours earlier. If you get brave enough to order chicken nuggets, they are like rubber. All in all this restaurant is awful. Go to Hardee's. read more

Worst customer service. I'm all the way in California and could hear the cashier taking my daughters order. Very rude and disrespectful. Called to speak to manager on duty, "I am not required to give you my name" DM also said not responsible to give me any info. Wow!!! If I could make sure they all would get replaced I would!!!! Believe me, I am going up the channel to find out who owns this restaurant and have these people fired read more

This McDonalds employees in Washington NC are not customer friendly they need to learn what serving the customer really means. I blame it all on management because it starts at the top!. My very first job was fast food and I di very well I was there for 4 years by choice. I was able to give my customers the experience they expected and deserved. I was only 16 when I started so it has nothing to do with age if you have an employee not giving great customer service then you get rid of them!. read more

The staff here is very slow and very rude at night. My order is almost never correct, and most times I don't even get an apology. Not my favorite place in town. Literally my last resort. read more

Staff is horrible. It's like they all are related and come to work to share drama. You don't know who's an employee and who isn't. I love using the app and freebies from the receipt but some managers won't allow you to use it. They always try and say the code is wrong. Coffee is always cold. Sometimes the sandwiches seem to be just thrown together. Help keep me as a customer read more