Milkshake was good. It was made well with whipped cream, sprinkles and a cherry on top. I also love the chicken sandwiches and tenders here.

Food was cold and took almost 20 minutes to get my order. Also the drink machine was down and the server refused to give me any ice with my drink. Over all not a good experience or service. read more

Every town we visit in North Carolina, there's a Zaxby's. This time I was in Washington NC looking for something simple...there was Zaxby's here too so we gave it a shot. Top notch service! Tasha was great. She identified that we were new to the restaurant. She delivered good meals to what we were in search of. As far as the meal, pretty average. We had the the wing and tender combo and the chicken sandwich, both with fries. Question for myself, would I come again. Yes, because it was "okay". Is it a destination, no. If you decide to visit, don't go in with high expectations. Judge for yourself. The place is okay as far as value. read more

This is the second time Zaxby's has been disappointing I sent a letter to corporate no response nos they once again messed up my order I went back to them with receipt and I was pissed I waited almost an hour for them to replace my order and numerous patrons were waited on and food was being given to patrons while they acted like I wasn't standing their I got the impression they were making me wait because didn't want to fix their mistake even a few patrons told me after they got their food good luck mind you they came after me plus when some national reserves men came in every damn one of them got waited on finally here comes and assistant manager asking me what was the problem then when y told her she had to get the cashier that I gave the recuto to get it out the trash and give it her and she acted like she got an attitude and Yelp I waited about 30 more damn minutes before I got my food in the meantime the damn cheesecake bites I ordered when I first their were on the way to bring cold I had food in the car from the grocery store I have worked in good service but this didn't make no damn sense at all and you wonder why patrons go to other Zaxby's they need to be taught that no one should ever have to mistreated that way he'll they could have refunded me snd I would have went elsewhere I addumyon a good day depending on who is in change you might get treated better no one deserve to ever have to wait that long and then the assistant manager had the nerve to say she just their that's some BS it still was uncalled for this particular store left a bitterness with me like some places have secret shoppers Zaxby's needs to consider having some type of service just the same then they'll know what exactly going on so I am still upset by this service who knows maybe they were setting an example with me but still that experience was unnecessary. read more

Although I've seen Zaxby's restaurants many times when traveling, I had never eaten at one. While staying overnight in Washington, NC, I decided to try the nearby Zaxby's. I ordered takeout. The food was good and reasonably priced. I'm not much for spices on French fries, and the next time I try a Zaxby's, I'll ask for salt only. What I really appreciated was that my takeout order was ready on time, and when I went into the restaurant to pick it up, the young lady at the counter was so pleasant! It's amazing what a smile and a few friendly words can do to create a good impression of a restaurant. read more

The best wings I have ever had. I will definitely eat here often. The fries are amazing too.

For a quick, not fried, bite, have the grilled chicken sandwich. The potato bun top is super shiny (buttery) so if that matters, forgo it. They have two important beverage categories: low/no sugar, no caffeine and there's lots of nice options in each. read more

I went here yesterday.They fix your food any kind of way here .. food all disshelved.. sauce all inside bag. I ordered a side salad and egg had some black specs on it.. I showed drive thru girl and she acted like she didn't see it. I pulled up bc I wanted to see if they were going to make me a fresh salad.. I ended up changing my mind and wanted a refund for the salad. The wings and fries were ok, but next time I will probably bypass this location read more

Visited at dinner time on Friday. Looked busy but the drive thru was moving quickly with extra staff taking orders on foot like another famous chicken joint. We dined inside. Staff was very friendly, inside was clean with standard Zaxbys decorations. Food was ready quickly and was good. Five stars, great staff. read more

My husband and I decided to stop here while vacationing in North Carolina. We had never been to a Zaxby before and was pleasantly surprised. My husband got the meal with wings and chicken tenders oh, and I got the four piece chicken tender meal. He got his wings with hot honey mustard. His meal came with 5 wings, three tenders, fries, toast and celery. My meal came with for tenders, fries, coleslaw, and toast. They let me substitute my coleslaw for onion rings which I'm really glad I did because boy were they delicious. Everything was hot, fresh, meaty, tasty, and did not taste like fast food! I wish we had a Zaxby in Nevada! Definitely worth the stop if you are driving through town! read more

Yes yes yes. This place rocks. Drive throughs are quick and easy. The food you order is the food you get. Always enjoyable. They always provide napkins, sauces & drink straws. Never hit or miss. They provide a consistently enjoyable experience. read more

Good chicken sandwiches and salads different from everywhere else and really tastes good. Good tea also. read more

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Massive of Zaxby's and basically everything on their menu is absolutely amazing. But the customer service was just rude. Lady was offended I changed my order, though they weren't busy. Then was rude giving me my food. Just not a good experience. Great/amazing food, customer service needs work read more

First off, I love me some Zaxby's. This location's food is always fresh for me regardless of the time of day. I always have to order extra wing sauce on the side because 90% of the time my wings have dry spots where you can see the breading. I need my wings just covered in sauce. Other than that I highly recommend this location. read more

I went to Zaxby's in Washington, NC. On Thursday, March 19, 2020, at about 3 pm. I think I like the ones in Greenville better. You would think with the coronavirus all the fast-food restaurants you either have to go to the drive-through or take out for your food. The rest or just about closed. I like Zaxby's not that one, and I have not been back to the Subway in Plymouth, NC. These females act like this was their food and it was coming out of their pocket. read more