Always great tasting food, Hot ready to go. Prices are well within reason…read more Only 5 minutes from my house. Staff is always helpful and friendly, will be going there for lunch today.

If there was a single example of what "fall from grace" means, it's this restaurant. My family and…read moreI used to love coming here. We looked forward to every summer when Janine's would be open and at least 2 meals a week would come from here. Since the new owners took over, genuinely every single aspect of the business has been downgraded. The food, quality, consistency, operations management, and even the employee experience are all drastically worse. I'll list some specifics to illustrate my point... When the new owners took over, they swapped the pickup and order food windows. If you've ever worked inside the building or seen the layout, you know that this makes no sense. It hinders operations and ruins the natural flow of work when fulfilling food orders. It still confuses customers this far into the season. And that's not the only thing that ruined the experience for employees. Previously, employees earned minimum wage plus tips, and now under the new management, the employees get the service worker wage where tips are used to fill in the gap between what they get paid by the owners and minimum wage. The net pay went way down because of this. The three times I've eaten there since the owners changed, it has been a massive disappointment. The food quality is worse. They changed suppliers for staple menu items like fries, tangy gold sauce, and some of their meats. It's noticeable that the new stuff is significantly lower quality than before. And all these negative changes have come without a price decrease, but in fact higher prices year over year. And here's a direct story from the experience that led to this review: we got dinner from there tonight (for the last time), and the service was embarrassingly bad. Our order included a ceasar salad, which was meant to come with no dressing due to an allergy to the ingredients. Despite explicitly communicating and confirming with the employee on the phone (they read the order back), the salad came with ceasar dressing. So we had to call back, and explicitly state that we want the salad "with only three ingredients: lettuce, chicken, and croutons." After going back on the 20 minute side quest to pick up that new salad, it had no croutons and came with cheese. Unbelievable. And finally, the ice cream I ordered with the meal was grainy and disgusting. I've never had a single grainy ice cream from Janine's until this year. I really blame everything on the new owners. They ruined everything about this place. If they know what's good for this business, they'll sell it to competent people who care about its success.

Besides Hannah Devine's on Main, Mimi's CoffeeHouse of Hardwick, and possibly Janine's Frosty down…read morethe street, you're going to want to make Crystal Springs a destination restaurant diner for your daytime brunch or breakfast needs, plus milkshakes and ice cream. Crystal Springs brings a consistency of food quality, time, and care that has kept the restaurant in good hands in the last decades. Walk in and walk beside the bar, noting the diner is cash only, and into the two booth sections near the back so that your waitstaff can have easy access to take your order. The diner, near the back, updates specials and has a few consistent winners that keep recurring. The wall opposite your entry has a wall with a blown up photographed depiction of the town of Ware from the air many decades ago. One of the pluses of this all-day breakfast diner is that they also are a dairy bar, serving ice cream and milkshakes specifically. Expect Crystal Springs to be busy with locals and other out of town travelers at the corner of the plaza strip they're located at. They're near a busy entrance and exit way, and there's parking near enough to that ingress to be mindful of. Thank you for many meals, Crystal Springs, and I hope I find great photos I took of your diner one day to fit a review for a staff as reliable at 5am as you'd want in a diner.

This little resto is a hidden gem that packs a lot of surprises. Who would have guessed that a man…read morefrom Egypt would have chosen Ware MA to set up a kitchen/business. But Yasser has and we are so grateful that he did. His cultural take and techniques when applied to some of the American diner classics makes one sit up and take notice. I think we can all agree the fried fish sandwich and fish and Chips is a New England classic. Imo, Yasser's fishfry technique and eerily light coating is truly something special; you will be hard pressed to find a better fried product anywhere. I'm not gonna tell you much, other than give this place a try and discover for yourself what hidden treasures this little restaurant holds.

After this place being exceptional something happened a year or two ago and now it's horrible. Last…read moreyear I ordered a pizza, paid in advance, and was told 30 minutes. I arrived in exactly 30 minutes to see my uncooked pizza still sitting on the rack ready to go in, and it didn't go in until I said I was there for that. So I waited another 15 minutes, and they had no other customers or orders to prepare but still a wait for a prepaid pizza. I vowed never again. So this year I decide to give it another try. I order a Warehouse pizza with no sausage. Guess what I got? Lots and lots of sausage. Then on top of that it was burned. I should have trusted my instincts and never gone back.

My brother works as a chef and I wish I'd taken a picture of the look of disgust on his face when…read morehe lifted the top bun of his chicken sandwich. That facial expression would tell you everything you need to know about how appetizing the cuisine is at Ware House of Pizza. Since I have no photo, I'll just highly recommend going somewhere else for food.

Fantastic food, which is very reasonably priced for the massive portions that they give. Definitely…read morenot for the person that's on a diet.

Always the kindest service along with great food…read more Today was my first in trying the jalapeño bacon and OMG it was delish!! Along with a grilled English muffin and their homemade corned beef hash. Yum yum yum Clean tables, clean bathrooms to go with an awesome spot for breakfast/lunch

Went for a friends birthday. Was not disappointed in the food. Service was slow and took time…read morerefilling water. I got the pork tacos. Came with cabbage and cilantro and tomatillo sauce. That sauce had excellent heat. Served with black beans and rice. Don't remember the food my friends got but have pics.

The food was absolutely amazing!!! The flavor and portions were well worth it. The service was…read moreimpeccable! Our waitress was super sweet and amazing. She did an absolutely amazing job!!! The restaurant was clean and had a great ambiance! We love Mexican food and frequent many locations and we've got to say this one by far moved to the top of our list! New to Ware so we're so excited to have a place so close!!!!

Went for lunch, the place is small and clean. Seemed to be only one waitress, who was very nice…read more Food was fast, and was good. Just seemed to be a bit expensive but everything is nowadays.

My first time back since the new owners took over. It was still very loud inside even though we…read morearrived on the earlier side for dinner the bar was pretty full already. Maybe with some rugs layed down it would help the noise? The name and the vision inside don't match, nothing really special to see inside. I ordered nachos as my meal last night, they looked yummy but once I started eating i realized that the chips were very toasted from the oven and crispy and any specks of cheese were dried and burned into the chips (see photo). Not until I dug to the bottom did I find any cheese. Really I could have just done that at home. I didn't send it back because my husband & daughters meals were there and they were enjoying and didn't want theirs to become cold. Being our second time trying the restaurant we decided we wouldn't make it a third. The waitstaff were very pleasant and attentive.

Incredible experience. From Cindy at the desk who got us a window seat as promissed, to our…read morewaitress all very professional, even funny. The food was incredible. To die for lobster bisque with meat and a bread built in! Portobello mushroom as a solid cap side dish! I've eaten around the world and I can say... "I just had the best swordfish I have ever tasted in my life." The chef is Wayne Taylor. I am very picky about my gimlets. Rebecca knew the bartender nailed it when she saw the look in my eye before I even tasted it. My wife had the shrimp linguine it was delicious and there was so much of it she took it home! We're going back next week. I'll let you know. BTW, this is on the historical register. It's an old working farm, country estate. A true treasure! You might want dress nicely. I noticed most folks did!

We purchased tickets to the fireside feast at Salem Cross in November and have been looking forward…read moreto it since then. We arrived at 5:30, went downstairs, checked in. Checked out the fireplace and roasting jack, and immediately went outside for a sleigh ride. It was fun, and lasted about 10 min. We headed back in and had some cheese spread and crackers which were good and a drink from the bar. Soon it was time for warm mulled cider and wine. It's cool how they heat them up, with a plunge of a hot poker from the blazing fireplace. The mulled wine was very good. Shortly after the mulled wine the prime ribs came off the roasting jack, the fire built up, and the cauldron put on for the seafood chowder. All the ingredients went in, and people were offered the opportunity to stir it. Things wrapped up downstairs and the crowd headed upstairs to the dining room. I'd say there was ~150 people. Tickets were $90 each. It's communal dining which I typically like. It's cool to talk to different people and see where they come from etc. Not tonight. The person sitting next to us was like a radio you wish you could turn off for 2 hours. Not the restaurant's fault of course, but it did distract from the evening. Bread was served, white bread rolls and sweet potato muffins, I didn't try them but they looked nice. The seafood chowder came out, it was very good. The main course was brought to the tables, it was prime rib, 2 salted roasted potatoes, and a healthy dollop of mashed butternut squash. Unfortunately this is where the real disappointment started for me. My prime rib was so tough that I couldn't cut through it with a steak knife, and raw. I ate one of the potatoes, and it was fine. The butternut squash had thanksgiving type spices and the taste I had of them was nice. The myoglobin from the raw meat turned everything red and watery so I didn't eat apart from that. Dessert was hotel pans of apple pie, I didn't try it. Not being a quitter I took the prime rib home and after cutting off the hard fat with a proper kitchen knife was able to salvage ~4.5 oz. I tried to coax some tenderness into it with a quick sear and it worked. Unfortunately it was livery so into the trash it went. In my humble opinion the experience was very nice, with the food taking a back seat. That said, other people seemed to enjoy their meals, mine may have been the outlier. I won't be back.

Not sure what KP is talking about. Family owned and run. Spotless grill at bar they personally…read morecook for you and then clean and shut down each time. Hand pack ground beef burgers. Friendly bar tenders and owners. We live over an hour away. I stumbled across this place accidentally over 5 years ago and visit atleast 5-10 times a year. They treat you like family. There are a lot of regulars but they are the characters that make the place interesting. Yes there are bikers that come and go but they are all good people. Wife and I stop in on way home from visiting kids a UMass Amherst. awesome rest stop if traveling from east to see kids out there. Keep doing what you do Gin Mill we love you. Dusty

Gross, dirty and not very pleasant. They get all of their business for local biker groups. So if…read moreyou're into that then I guess they're for you. But not for the average customer

The scallops smelled like ammonia…read more Just got back from dinner at Russo's Lakeside in Palmer. I ordered the fried seafood combo. According to the internet, when I searched to see if they were safe to eat, it says "No -- throw them out. The ammonia smell is a clear sign of spoilage, and eating them puts you at risk of foodborne illness (nausea, vomiting, diarrhea, cramps, etc.). Even if they were fried and look/taste okay otherwise, the decomposition has already started." The rest of the meal was "ok" but when I brought the potentially spoiled scallops to the attention of my server, she discussed it with her boss. The boss said they comp me a beer I had drank. Now, I don't own a restaurant, but I would assume that those scallops were a much larger portion of my bill than the draft beer. I mentioned that to the server and she went back to the boss lady, only to come back and offer a $10 discount. Perhaps if the boss lady would have come out and talked to me about it, I would have been ok with that but she stayed in her office because she was "very busy". This is when I started to get annoyed. I could hear them talking on the other side of the wall and mentioned to the server that I was really surprised she didn't come out to talk to me about this problem. She reiterated that the boss lady was very busy. However, the server wasn't able to apply the $10 discount so boss lady had to come out and do it. To add insult to injury, the woman completely ignored me as she stood about a foot or so in front of me. I had to ask her if she was the manager or the owner and her reply was just "I'm married to him." Then began telling me that the scallops my wife had were from the "same batch". I had smelled those scallops and they did smell fine but that doesn't mean there wasn't a problem with the ones in my order. I said I was surprised she didn't come out to talk to me and she just said "it's been a very long day!" I replied with "You serve FOOD to customers." Then she just threw her hands up and walked away. I wasn't rude, didn't raise my voice and was still disrespected as a customer. First time there, and will never return not do I recommend anyone else does. Hopefully I don't get sick from eating there.

My family ordered takeout from this place. We ordered burgers, Texas toast BLT's, Texas Toast…read moregrilled cheese, Buffalo chicken tenders, potato skins, fries, and onion petals. The food was really good. We haven't really found a lot of good restaurants out here in mid- Mass so this one is probably the best so far. When I called the order in, the person was friendly and accurate. She also took the time to ask the kitchen how long the order would take to make. 25 minutes. That's not bad considering anything out this way is a bit of a drive in comparison to where we live. So hats off the Russo's. We will be back!