Dear Manager: Today at 7:41 AM, we had an unpleasant experience. The attendant who took and served our order did not seem happy to be serving our breakfast at all. No smile. It will be a long time, if ever, that we'll return to your location. Hot coffee had no sleeve, and I asked for two hot sauce and one mild but received one hot and two mild sauces instead. read more

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Wow, the lack of customer service here is astounding. They have so much room for improvement. It's only up from here. Total unfriendliness, total apathy. I understand that this job may not be easy and customers can be difficult. But, when the customer is polite and expresses gratitude, a thank you in return would be nice. The drive through is also very disorganized. Just totally bad vibes here. read more

Missing half my order and fries were cold. Never going back to this location again!!!! read more

I went here and ordered 3 hamburgers, fries, and a Michigan mix. The food came out hot and quick and was very tasty, our server was also kind and helpful. This place was pretty clean with the only issue being the order machines were greasy, but besides that, great! read more

This McDonalds has improved greatly over the last few months. New manager? New employees, some with disabilities and the service has went from poor with attitude to fabulous with customer service and satisfaction A1. Keep it up and keep hiring the wonderful people who really deserve appreciation for their hard work. read more

McDonald's Your basic McDonald's. Updated. We did notice that the main door was locked. The other door was open. Sounds like someone doesn't want customers to come in. Poor management. Recommended read more

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Terrible service, no integrity. I ordered food and was given the incorrect amount of change. I told the guy I paid with a 20 and he didn't believe me. This restaurant, and the chain itself, has LOST MY BUSINESS! I got 10 dollars stolen from me! Never again! read more

We were served by a very generous worker named Ahmad. He was very welcoming and had a great attitude! Amazing experience!

Awful service, awful operations. Ordered online but you can't go in so you're forced to sit in line JUST to get toa Mobile pick up parking spot. Stupid AF. Don't come here if you can help it. Place isn't good for you anyways. read more

McDonald's - Line up - Burgers Near Me - Walled Lake, Michigan

My favorite McDonald's drive thru because the crew are fast worker, friendly and helpful. Always a long line but doesn't stay that long.

Typical McDonald's being out of milkshakes. The Person at the drive thru was very rude.

A crappy McDonald's with crappy employees. The girl taking my order today spoke with an attitude and ultra fast I had to keep saying "what?" to understand her. She talks before you are even done speaking and talks so fast she just wants to get rid of you and move on to the next person. After my order was done I didn't hear what she said for the total so I said "what?" but she didn't respond. The gentleman at the cashier window and food receiving windows both have zero personality. They don't speak to you. They don't say hi. They just look at you weird and wait for you to either give them your money or take your food. Hire some normal staff. read more

I give it a ZERO ! I know every business seems like it can't get help because nobody in this country wants to work anymore but Ray Croc would be rolling in his grave ! Nobody here to help at the kiosk , getting read more

Wow !! All 1-Star reviews for this location for the last 5 years. Here's mine . . . Just. Say. No. I won't even get into the gritty details of how awful the service, food and management were during my recent "adventure." I watched a fellow walk in, get disrespected and walk out. Manager does not speak English. Took exactly 15 minutes to place and obtain a carry-out order -- at 3:00 in the afternoon. All food items were "slapped together" and tasted like cardboard. Even the Coca-Cola tasted flaky. read more

Food was actually good for what it was (you know a McDonald's) the workers there are friendly and their breakfast are amazing

This is a bad and embarrassing location for the franchise. Signs falling down, poor service, always out of something. This location could do so much more with management that actually cared about their customers and the community. read more

My boyfriend and I were craving something sweet and we decided to stop at this McDonald location and surprisingly enough, we were greeted by this refreshingly nice girl. Drive Thru. She had a great attitude, and we got our S Caramel Frappe ($2.00) & Caramel Sundae ($1.44)within minutes. My boyfriend even asked her for extra Chopped Peanuts and she gave him two. Overall, great experience and if we're in town we'll probably stop again! read more

McDonald's - Receipt - Burgers Near Me - Walled Lake, Michigan

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Food was decent for a " fast" food place, but the wait was crazy. 40 mins for 4 items. After a long day I wasn't expecting this one the way home; I was about to go to bed hungry! read more

Food poisoning from this filthy place. Its understandable with the new managment. I was given a estimated total, whenI drove up to the window , she said the register is down, i never got a receipt, pretty sure the money was pocketed. Dont give this place any business. read more

The girl taking orders right now needs to change her attitude! However the little boy who gave me my food was very kind :)

I'd give zero stars if I could. Drive to this place just to get my pregnant wife a chocolate shake. We were allowed to order and pay for a chocolate shake. Got to the second window. Girl asks what we ordered and then said that they don't have chocolate and were offered a grimace shake instead. I asked why we were allowed to order and pay for something that wasn't available. Second window girl says "because she slow" - in reference to the girl taking orders. I asked for the manager and the girl at the second window seemed to think it was a joke and had "no idea" if a manager was there or not. Very quickly a young light haired guy with braces comes to the window and says he is the manager. Clearly he was not. We waited in line for 20 minutes to end up leaving with nothing. read more

Out of coke. Place is a mess. All the benches have crumbs on them and need wiped down. The whole place needs to be swept. Not sure what's going on with the ketchup catchers. My fries tasted like they had been there all day. Will not return. read more

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Banger straight banger, always good food, never a shit pile of a mess for a burger but a delicious arousal of the perfect mixture of cheese and meat. read more

Order wrong again! Employees are soo lifeless. I hate this place. Workers need better skills

i came to this location in the past and i gave them the benefit of the doubt for a while but when you got rude ass staffing and unprofessional behavior it becomes a problem. i came in and tried to order a simple but small order... a chicken nugget meal and a caramel frappe as my drink. the cashier seemed stressed out (which is understandable) but when she throws my money back at me and tells me she doesn't have time for anything, and that i should go somewhere else when i not only patiently waited for someone to take my order for 20 min, that's when something should be done abt it. i understand McDonald's is a very big fast food industry and it can be stressful but please don't take it out on the customers. i was never mad when she did this, i just think it's wrong. i'm a teenager myself who's been working in the food industry for years, and i never would even imagine doing that to someone. pls be kind to one another. read more

This is still the world's worst McDonald's. I have made the decision to never return. Ever. Today I took the kids there out of convenience. We circled the building and the drive-thru menu looks like someone took a baseball bat to it. I mentioned it to my wife later (she wasn't with us) and she said it's been like that for 6 months or more. Apparently this is where she grabs coffee on her way to work. We walk into the restaurant and it is hotter in the restaurant than it is outside. I jokingly say, "Is the air conditioning broken?" They just smile and laugh. While we waited for our food, the kids got their drinks and ketchup. My daughter says "I think there's something wrong". I look at the ketchup and it's orange. Upon closer inspection, there are millions of tiny bubbles. I give this to the manager and she says, "That's not right. I'll have someone check it out." They never do. I keep the little cup of ketchup and watch it begin to grow and take on the appearance of a mushroom. Then it starts to look chunky. I have no idea what was going on. Next, the screwed up our order and had to remake it. What the hell is wrong with this place? Why is it such a terrible location. My personal belief is that the franchise owner is a cheap bastard and doesn't take care of his restaurant or his employees. Therefore, everything is a disaster and never gets better. I hope McDonald's takes his franchise license away from him. read more

McDonald's - Lumpy, bubbly ketchup - Burgers Near Me - Walled Lake, Michigan

honestly if you want mcdonald's might aswell go home and make sure food spent 10 bucks for literally no reason food was uneatable the fires were the only "fresh" thing i got the chicken nuggets literally tasted a week old just heated up again and don't get me started on the mc chicken old lettuce you can see the brown in it over all experience i would have to give 3/10 could be way better i don't usually eat there but i was craving some after a couples months but no different from the last time i was there !!!!!!! read more

This is the most disgusting McDonald's I have ever seen. The worst management ever. Unfortunately it's close to work, so we still go there. Now it's just become a joke, there is a terrible manager who is so rude and surly, last time we were there someone in the back as yelling for help and she did nothing .... now tonight we go and the Lobby is closed.... TRAIN WRECK read more

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Waited for 10 minutes with nobody in like to get service, and the attendant left the window while trying to pay.

Pulled into this drive thru ordered my food and was in and out. The young lady that took my order was plesant and courteous. I didnt have to pull over and wait for my food, it was ready as soon as i pulled up to window 2. Good job guys! read more

If I can give zero star, I would love to give it zero star. Stood so long for half an hour in drive-thru and then got the chance to gave order for two different type of burgers - one was chicken McMuffin and another was crispy chicken sandwich. The person who was taking order was unable to understand the order as well. And what we got was chicken nuggets in the end. Really ! Heck off. Then we had to park our car in a parking lot to get the order corrected. Wasted so much time for drive-thru. Never going to come back for this Macdonald's again. read more

This McDonald's is so slow and understaffed. They are very nice even tho they are understaffed. The outside drive thru menu is falling apart. The drive thru screen (that tells your order and cost) also doesn't work. read more

McDonald's - Broke down drive thru menu - Burgers Near Me - Walled Lake, Michigan

Came here to switch a location due to the close establishment on Halstead roved to be unbearable. I'm so glad I did as it has now become my favorite in the area. Well made, hot, and the appropriate condiments and utensils in the Bach do you can get in get out and Drive Off! read more

Fries were old. burgers were dry. They were quick. I asked the staff few questions regarding some coupons and they were not helpful. read more

This is the poorest run McDonald's I've ever been too. Specifically the managers. Always a ridiculous wait. They take no responsibility. Who ever owns this location should sell... read more

The drive thru line here is ALWAYS painfully slow even though it's never long. CORPORATE needs to penalize the owner of this franchise for their failure to maintain the high standards and consistency of this brand. read more

In my opinion McDonald's are going downhill. The pop does not taste as good as it used to and they are so slow. I ordered a Big Mac extra pickle and there was not a pickle to be found on it. They took 5 minutes to take my order and the service sucks. Do not go there read more

This McDonalds keeps getting worse and worse. Long wait times. Incompetent night crew. A few weeks ago I came here in the evening and they weren't serving any beef. Tonight I pull in and they're only serving drinks. This location used to be decent, and they've taken a giant downward spiral over the last year or so. read more

This is the worst McDonalds I have ever been to. The service was so slow. The workers were not nice, they were rude and had an attitude. I even saw a worker in the back, drop a few pieces of food on the ground and picked them up and just put them back on the pan!! That is so gross! I am never going to the McDonalds ever again!! read more

I have been to this location several times, and they consistently get orders wrong or forget to include items in your bag. I was picking up some drive through for my S/O, and ordered 2 breakfast sandwiches. The individual taking payment even read my order back to me to ensure they got everything, and I corrected him when he only said one. He adjusted the order to two and adjusted the price to include the second sandwich. When I got home, we realized that we were charged for the second sandwich but never received it. Something along these lines has happened almost every time we go to this location. The only reason we still go to this McDonalds is for convenience and late night snack if nothing else is open. I would recommend you always check your bag to make sure everything is in there before pulling away. Also- the ice cream machine is always broken. read more