I come to this Wendy's and have only ever had one issue. Fries being cold. Other than that, they are quick and get your food and order taken. The people who work there are generally nice and never had an attitude or back experience from that. read more

This is for my BIG BACK folks,because I have no business eating like this. The Baconator double with fresh fries out of the grease is EXCELLENT at the commerce Wendy's location. Everything was fresh,hot and delicious. I'd recommend adding heavy lettuce,tomato and onions. I thoroughly enjoyed this BIG BACK lunch with zero guilt. Everyone should try this sandwich at least once. read more

Wendy's - Baconator with lettuce,tomato and onion. - Fast Food Near Me - Commerce Township, Michigan

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I'm a huge Wendy's fan and this establishment is a piece of garbage , walk in, employees screaming and cussing at each other ordered and then proceeded to watch 5 other people come in order and get food before me, my shit was sitting on the table behind counter for 25 minutes before I had to ask someone to give me my food all the other employees just looked at it. Wasted my entire lunch break waiting on the most dis functional workers I've ever seen read more

Honestly, Wendy's is not my first place I'd go to treat myself to fast food. I have not been to a Wendy's for over a decade and never took the kids here. I came here to buy a treat for a friend. There weren't any other customers inside the restaurant. A man who seemed like the manager was standing around. I imagine he was trying to be friendly and engage me, but basically made fun of what I was wearing and mocked my outfit. Personally, I am not too insecure about what I was wearing, this is more of a story to share, but do you poke fun at all of your customers? Why would I want to come back? It seems kind of rude and mean. I purchased a large frosty for my friend. Seeing that I have not had Wendy's since I was a kid, I do not know what the different sizes look like here. It seemed awfully small for a large and it was not even filled to the top. It was not horribly expensive, but it looked more like a medium in comparison to other fast food places. I am not sure if there had been an extra large option I could have purchased. While this place is in a convenient location, not sure I am returning to this Wendy's. read more

Great Experience. Owners Kelly and Her Son Colton were awesome hosts..Store is very well kept with a friendly atmosphere. Me and my son are regulars. 5stars read more

The food was overcooked and pretty bad. It is fast food, so I will give them that. The staff was nice thought so I will give them that. I will put them in the higher side of the fast food scale. read more

We had visited on the 20 of February we ordered a number 8 chicken sandwich, and I specifically asked her to give me a fresh hot piece of chicken and I will wait for it to be cooked when I got home it was an old hard, reheated piece of chicken I took one bite and it was hard as a rubber very disappointed 30 minute 30 minutes before that my wife had my grandson and took him to get a baconater with fries and lemonade When we got it, he came home and he had literally taken off the patty from the burger and put it in the fridge. it was hard as rock and freezing cold poorly made. He was only able to eat the bacon. then I called this. I called the store at 12 minutes before midnight. and the lady apologized. saying that they would re-cook the meal. I don't want a meal I am interested in nothing but my money back. never when we return here again we live right on the corner. We go there all the time. We are so disappointed we will never come back ever again. read more

I can definitely see why this place has terrible ratings. I have visited 3 times recently and they have forgotten something from my order. Today I paid better attention to the screen to make sure they caught everything. I paid for my meal and received a 1/4 of what I ordered. Unfortunately with a cranky kid in the backseat, I didn't have time to check the bags before I pulled away. I ordered a kids meal (which thankfully I received), 2 junior bacon cheeseburgers (didn't get those), a spicy chicken sandwich (I got a regular chicken sandwich), a big bacon classic meal (got the fries and drink, not the burger). Needless to say, I won't be visiting this location ever again and I will be calling cooperate to get my money back when they open on Monday. read more

Wendy's - the receipt for the restaurant - Fast Food Near Me - Commerce Township, Michigan

I must say this is my FAVORITE location BUT if I have a problem y'all KNOW I will surely tell. I received a Birthday coupon ($1 off) from Wendy's and by mistake I let it expire. Well the 2 Manager's that are here today (It's around 4:15pm) were nice and honored it! Today's my 1st time trying the Peach Lemonade. It's YUMMY!!! read more

Wendy's - fries and a drink on a tray - Fast Food Near Me - Commerce Township, Michigan

Ordered the bacon egg croissant sandwich and what I got was not appetizing. The eggs looked very odd with some green around it and the whites had some bruised color shading. Also the bacon didn't look done particularly since Wendy's states they have crispy bacon. Glad I checked the food before eating. Ended up throwing it away. read more

Wendy's - Odd looking eggs - Fast Food Near Me - Commerce Township, Michigan

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Had a hankering for a fast food chicken sandwich and fries yesterday so I went to the nearby Wendy's where I had a coupon for BOGO free. What a nasty sandwich... The lettuce was so wilted it was almost liquid. The chicken had no breading or coating on it... and seemed old and reheated and it wasn't hot... the tomato was slimy and the so-called honey mustard was on less than half of the sandwich. The French fries sucked... not uniform in size... some skinny and small... and not hot and crispy... like old nuked fries. Only the 2nd time I've ever visited this Wendy's... and definitely the last time. Tossed the free 2nd free sandwich in the trash... read more

Wendy's - a sandwich with lettuce and tomato - Fast Food Near Me - Commerce Township, Michigan

I am thankful for the horrendous service as it solidifies my decision to never go to this garbage place again. Pop overflowing into the carrier handed to me with no care. If i wanted to fill my car with sticky pop, I am capable without the forced hand. Used to be great. Worse every time I go and will not go again. If you want wendys that desperately, go somewhere else. read more

I thought the food was great. BUT, the card machine was not working once again so that is very inconvenient for most customers since we all pay in cards now. plus we had a larger order and we had a man that was taking our order through the drive through and was super nice, but then a woman came on the speaker and was being very snotty and bratty and not good customer service. i understand this is a fast food restaurant. but you can be kind and not disrespectful when we are the paying for their paychecks. read more

This place is horrible. Dave would be disgusted at what he would find. Bathroom: No soap, no paper towels. "All employees must was hands before returning to work." How? Burger: cold WAY OVER SALTED SO AS TO BE INEDIBLE. Response from manager after a 5 minute wait for him to show up: Sorry. New cook. No redo. No refund. Fries: Burned, cold and bitter. No ketchup in dispensers. This place should be shut down by the Oakland County Health Division but they are so understaffed that they will never see the place. Will not return. read more

The quality of the food is inconsistent. The staff moves slow. They ask you what sauce you want but you never get it.

We've been going to this Wendy's for 2 years. Until recently, they had super-friendly employees that knew us by name, but they seem to have had a lot of turnover recently. Nonetheless, the food and service is still good! Also, this place is cleaner than most Wendy's! Note that this shares a building with the BP/USA2GO gas station store, but it's still a full-blown Wendy's! Also, it's east of M-5, not West like the map shows. read more

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I ordered a sandwich and 3 combo meal there. Front desk did not wear a MASK. Also she denied when asked her for a paper bag to carry three combo and a sandwiches with three drinks. Am I only one to feel she is rude?? read more

I ordered 4 bourbon bacon cheese burgers. I got a bacon cheeseburger and was charged for a bourbon bacon cheeseburger. This sucks especially on Father's Day. read more

Worst Choc Frosty I've ever gotten. There was foam on the top it was sooooo liquid. Somebody should have stopped selling them altogether.

Horrible service. Had to wait in line for a very long time as the workers kept doing other things. Service after them finally taking my order was extremely slow. When I got two of the drinks from my meals, they were out of the two beverages that we wanted. They walk by the counter like you aren't even there and seem to have a poor attitude. read more

Came and placed an order all the employees want to do is have a conversation and not focus on their job not wearing mask and handling our food and then didn't even give me half my order not surprised they have such a crappy rating will never return to thStore again read more

I called because my door dash was canceled. The lady said that their was no door dashers in the last hour but on the door dash app it shows the location of the driver so she lied straight through the phone.......she obviously isn't intelligent enough to understand that the app has a location tracking aspect read more

Very, very slow. Drive thru crew seem very confused. Asked us to wait, sat and watched no less than five other cars go through, get good and move on before we were served. When we finally received our order, virtually every aspect was incorrect. read more

Once again they did it again . Place a order for a double. They told me to pull aside . Waited 10 min while 3 other cars came and left. I pulled up to the window and someone yelled were cooking the double now. So while they were outside joking and laughing they could of made my shit and not forgot about it. This is the worst wendys drive thru ever. The workers are incompetent. They want a raise for what . That's why they work there cause off there in ability to use their brains. And I'm out. read more

Had spicy chicken sandwich ...was below par...biggest issue was they could get give me a receipt with $amount Really was ridiculous read more

Such a shame, this place was a convenient place for us to grab a quick bite and we've been going there almost every Monday for the last year. They used to have a staff of really customer oriented, friendly people but we have been going there less and less since the staff seems to have been completely replaced with very unfriendly and slow servers. Recently, we were in there for a quick dinner with our kids. It took more than 10 minutes to even have my order taken even though there were at least 5 people working the counter and only one other person in the restaurant. Then the food took 15 minutes to fully come out with my having to monitor and remind them what else was on my order. Then there was no ice in their fancy new soda machine. The person who I presume was the manager yelled at the staff in front of me for packing my "here" order "to go". This manager created a fair amount of drama in that restaurant which seemed to draw all the staff up to the counter to watch (which probably explains why it takes so long to get your food). We walked out that day without getting to eat one of the items we'd ordered and made sure the manager knew we wouldn't be back. Guess the Jimmy John's next door will be our new go to for quick Monday night dinners. I hope the owner of this franchise reads these reviews, because that team he has in there working today is going to tank his/her business. read more

Went in yesterday for a quick bite. Was promptly greeted by Gage, a cashier who was happy to help. Food was great too.

I'd rate zero if I could. Over 26 min so far in drive thru. Wrong order still. Manager claims I'm "taken care of" yet no food and still sitting here. Save your time and drive to a different location. read more

Order came to $8.48, gave them $20.48. They gave me the order without a receipt or my change & when I came back for my change they were very rude & was told draw was only $3.00 over so nothing they can do. Will never go there again! read more

Extremely disappointed.. Ordered a burger, grilled chicken sandwich medium and large fries and 2 drinks. When I pulled up to the drive thru I could here one of the insiders screaming she dropped the chicken.. They asked me to pull forward and it would be a moment.. Which I would have been OK with hadn't it been 20 minutes later.. One of the employees brought my food out to me and was nice enough to bring me some ranch.. As I drove off I realized they forgot my drinks so I turned around (I should have noticed but after 20 minutes I just wanted to go home) when I returned they gave me my drinks.. As I got home and opened my bag. I found that I got no burger, no grilled chicken sandwich and no medium fries. Instead I received 2 poorly made fried chicken sandwicha chilli and a half empty fry. Store was not even busy. Straight carelessness. read more