Finally got our food 50 minutes after placing our order. My McChicken was cold. My husbands Spicy McCrispy was not hot. My son's fries in his happy meal were tough to chew. They forgot to give us our 4 piece chicken nugget. No apologies for the wait. Stood up at the counter for 15+ minutes just to ask if they could put our originally "for here" order, "to go" instead. Never acknowledged. Multiple staff walked past me, didn't make the contact with me or ask if I could be helped. Not sure why we had to wait so long for cold, crappy food. We shouldn't have waited and just asked for a refund but who knows how long we would be waiting for someone to process that request from us. Do not recommend. read more

When something called an "Extra Value Meal," is literally on the menu, a McDonald's employee should probably know what the customer is talking about. Also when you are repeatedly getting the order wrong (Big Mac meal), it's not the customer's fault. "Have a nice day." read more

the food was horrible and incredibly expensive. my daughters ice cream was already eaten. some workers were also pointing and laughing at us. the atmosphere is unwelcoming. read more

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The service in this restaurant is just terrible! No one pays attention to you, when you're up front in the counter with no line outside. Every time I order chicken nuggets the box is missing from my bag or the count of nuggets is less. I also order a normal Mc Chicken, the basic of foods they have. Then I check my bag and my order looked correct. But once I get home my mc chicken is plan with cheddderr cheese. Like what is that..... this keeps happening to me every single time I come here. read more

Just got my DoorDash order, I ordered a Big Mac meal with a fish filet sandwich. They forgot the fish sandwich as well as a straw for my drink. Finally got to eat some of the food that I ordered and paid for and the Big Mac was cold. Weird because the fries were hot. Called and explained this to the person who answered the phone and she was laughing and said "we have a fish sandwich sitting here so I guess that's where it went" so my question is did they know they didn't have the sandwich and send my order anyways? Super confused and super unsatisfied with the food and customer service I received on the phone. read more

I was here with my tennis team and I got a Big Mac, milkshake, and 10 piece with a medium fry. When our food came they gave me an extra 10 piece nugget instead of my fry. When I went up to ask for the fry an employee said I could keep the nuggets and fry's for free! The hi-c was tastey read more

Food is alright and service when I got my sandwich it was hot and fresh, but my Orange juice was so watery it was like wet dog food. I would come here for breakfast only not lunch read more

That completely wasted my half hour break I'm made to take. Told me to go to the door call the number. After I walked up to the window and they had nothing on the previous window her son. Then after I called the number they told me to wait a minute. They completely wasting my time. Don't go here to hell with these people. They obviously don't appreciate truck drivers read more

If I could give this place 0 stars I would. Worst customer service I have ever experienced, workers are the rudest and don't seem to care about anything. Honestly this place should be closed down or at least rehire a whole new staff. read more

I call BS, order the 2 for $5 mix match nuggets and a QP. Slow night (snow storm) I order go to bathroom gone under 2 mins food is ready. As I open the QP box right on top is "Fresh beef cooked when you order." I know they are thin pattys and all. But for my burger to be luke warm, cheese barely melted. That didn't get cooked when I ordered. I walked up to counter looked around the prep area. No griddle. Maybe I missed something, but guess no reason to use fresh beef if you're going to use a microwave. Even the microwave I feel would have left my burger hot. read more

SLOW!!! Pulled in for a quick stop while traveling. Over 10 min to get an order filled. read more

Stopped in to get some food on our way back from Kansas and everything was fine till we got to the first window the young man at the window was rude af and the looked at my husband and said with a attitude so you got Ashley in there one no and two the kid never even seen me just heard my voice plus we live in Wausau. We just ignored it and went to the second window and the young man at the next one and he like threw the food out the window. He didnt give us any condiments we asked for let alone the food was cold my nuggets were slimy in the inside the fries were cold and hard. Nasty! read more

This McDonalds was truly and utterly terrible. They messed up three things on our order and I don't even know how you can screw up that bad. Next time I'm going to Burger King! read more

I don't expect much at a Mickey Ds - but when it is located at a truck stop and there are Greyhounds stopping there regularly with a stringent time line - it would make sense that they would have their act together a little more. We rolled up in a Greyhound headed for Minneapolis from Chicago at around 1:30. We had 20 minutes to get to the restroom (4 stalls), get our food and get back on that bus. You'd be surprised at how fast 20 minutes goes by when there are 2 busloads of people and more waiting to be served. I ordered and paid for my meal and then headed off to the loo, since it was apparent that the meals were not coming out as quickly as the orders were being taken. That is to e expected but there were people stacked up a little more than I've seen at a Mickey Ds. The $1 menu is not prominently displayed. That's kind of annoying, because it looks like they don't have one - but they do. It's like they don't want you to know about it so you spend more. Also, the Daily Double special for $1.89 wasn't advertised, either. I watched as people who came after me got their orders. I was told that they were waiting on my chicken wrap. Then I was presented with a barbeque chicken wrap, which was not what I ordered. With the clock ticking - I just took it and bolted out the door. The barbeque chicken wrap sauce is very spicy; in fact, too much so for me. I won't be having this wrap again. The yogurt parfait with chopped apple and caramel was really yummy. I'm sure it has more sugar than I should be eating, so it will be a once in a while deal. But on my return trip, I now have a coupon for a free burger since they made me wait so long. Hmmm... maybe i would have gotten more if I'd told them that wasn't what I ordered! I'll have to use it on the way back, because it's only good at a location in Wisconsin. read more

I ordered a chocolate sundae,did not give me a peanuts.and ice cream only half way.I asked the waiter s,they said it was right.Bad attitude .the worst meal read more

McDonald's - look this size,only half.it 's not enough! I ask servers,they said that is right.. - Fast Food Near Me - Tomah, Wisconsin

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Probably 4 stars if there weren't 2 bus loads of hyper Junior High school kids. Friendly attentive service and a nice clean stop along the expressway. Got my weekly dose of McRibbin' and I am a happy guy. read more

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I just had a wonderful experience at this McDonald's. The #1 most impressive thing was that the general manager Denise went out and greeted customers in the lobby. She also took an order on register to help out. It was a little busy but I didn't have to wait long for my food. There were plenty of people working and everyone seemed to know what they were doing and where to be. It was very organized. I ordered a scrambled egg and to my delight it was not old, hard, and rubbery. The entire restaurant, including the restroom was very clean. read more

This is where my husband and I had our first date when we first met. So I may be partially biased. They're not the best at keeping the place clean, but the staff are friendly. It's a nice place to go for a quick bite to eat, but not to stay for a meeting or anything like that. read more

So this mc nightmare started with the drive threw, we pull up and had to wait n wait while another car went to the other lane and was helped we had to back up and go to the other drive threw lane some one pulled into the lane we were just in and they were served. then I hear thank you welcome to McDonald's really ! then waiting at the first window to pay. the guy was just looking at us standing at the register not saying a word to us. the lady waving her hand from the first window so I drive up an ask why did the guy just stand there and not tell me to processed forward she said he was new yeah well new or not he could of told me to drive forward not sure that's a new person task or a common sense thing at that point I asked why the issue with the speaker she said she thought we were just fooling around and not trying to order. I asked for the Dino toy my child was pointing at the Dino sign the she stated oh we haven't had Dino toys for a moths ok lazy take the signage down. So well yes the the French fries where hot thank you. but your rude attitude I did not deserve, if you don't like working for Mc Donald's don't I don't take your frustrations out on you don't take them out on me Karen. read more

Hit or miss. Sometimes the service is excellent sometimes it sucks. I would recommend going during the day, as the night crew is usually a shit show. Slow service lots of mistakes and the drive thru is usually closed by 10/11 pm even though it says 24 hour drive thru ‍ read more

it took 10 min from the time my ordered was placed until i received it. Most unusually slow. Wasn't really busy @ 915 on a sunday morning - maybe being slow is just normal. read more

This Mc D's seems to be super clean and well staffed. The young lady that waited on me was friendly and quick. I decided to eat lke a local and had a Johnsonville brat with cheese curds. The brat was disappointing because the bun was a little soggy. Curds were good however and had coffee to drink with it all. I love mickey d"s coffee. All in all this location ranks in the top 10% for service and cleanliness in my book read more

This is an easy place to stop at just off I-94 at Exit 143. It's' right next to a Kwik Trip Travel Center that also has trailer and bus parking, and near several other fast food options (KFC, Arby's, China Buffet). The bathrooms were well stocked with soap, towels and toilet paper, but were not clean. The service was fast, and the chicken nuggets were hot and crispy, but the fries were soggy, greasy and unevenly salted, and my daughter was mistakenly given the boys' toy in her Happy Meal. Not a big deal, but worth noting. I give them props for the music, anyway: I haven't heard Rick Astley in years! read more

Friendly staff, fast service, super clean, food as expected. Would definitely choose this McDonalds again. Got the Asian Salad; was excellent. read more

The worst McDonald's in the US. There was this trainee who doesn't even know how to call numbers, I guess she is just a shy person, but she definitely needs to find a different job. All customers had trouble hearing her. Also, I didn't get my food because I had to catch a bus on time and they didn't give me a refund. Very unprofessional. read more

The drive thru is pretty slow. They usually forget napkins and forks. They have a big dine in place. Service inside seems faster than the drive thru. Sometimes they even bring you your food when you are sitting down. They do not have a play place for kids, but there is a section where kids can play games and some touch screen games. read more

Normally I love this place but lately the drive thru has been totally messed up, several cars and I sat outside for 10 minutes without being helped. It's not the first time this has happened.. read more

We're in town for summer vacationing and my family stopped here for bfast. This location is spacious and the employees were friendly. There was a mistake when we got our food. I had ordered an additional sausage and cheese mcmuffin for my daughter, but when we recieved our order it was missing and I KNOW I ordered it. No biggie. I'll just order it again. But the manager was there and she was able to figure out it was a simple cashier mistake and she had one made for us at no charge. Wow, talk about great customer service. The coffee is great. Will definitely stop by at this location anytime we're in town. read more

Went here at about 7am and the only person working registers was a trainee when it was busy. She kept asking her coworkers for help but they weren't helping. They gave me the wrong receipt, two small coffees instead of one medium and one wasn't even the right kind, gave my friends two small coffees instead of their medium ones and messed up every food item that we ordered. 0/10 would not recommend. read more

For some reason this McDonald's consistently has a long waiting time problem in their drive through. I go here once or twice a week and on average am stuck in line waiting for at least 10 minutes nearly every visit just to get to the cashier window. Today I thought I had lucked out when I was the only one in the drive through only to be stuck waiting nearly 15 minutes at the pickup window for my food to be ready. To worsen matters they left a 6 piece chicken nugget out of my order that they charged me for (which I discovered an hour later back at home). Seriously people? read more

One of two things need to happen at this McDonalds: the manager needs to fire some people or the manager needs to be fired. I have eaten here before as dine in customer and had no issues. The drive through is another story. This McDonalds is about 80 feet from the interstate so I expect it would see a lot of travelers using the drive through. It has the two lane drive through that is becoming common with most McDonalds. I pulled in on the left behind a minivan and soon realized I had chosen poorly. I maneuvered to the right lane as it became vacant. I was promptly asked for my order and I was at a loss to find the menu I was looking for. The drive through menu was still flipped to breakfast, at 5pm. I flipped the menu sign for them. For our meal we had two orders. I ordered two mcdoubles with some fries and my paramour ordered a mcchicken with no mayo and extra pickles. Now we began the wait. Several minutes later we made it to window #1 to make our payment and receive our receipt. More than 15 minutes after taking our order we received our food, 15 minutes for "fast food" at a drive through. I watched him put the food in the bag as we sat at the window. What were they doing for the last 15 minutes? No "sorry for the wait", just a bag shoved out the window. My paramour asked for ketchup and mustard and I was handed a bundle of ketchup packets, no mustard. I did not argue as I did not want to delay those waiting behind us any longer. I could see the counter with one employee and one customer. They were not swamped on the inside, so I do not understand the delay. Cars were now four deep before the menu/order point. As we pulled away and entered the interstate my paramour pulled out her mcchicken to discover it was not her sandwich. It had a receipt saying "no lettuce, no onions" taped to it. Obviously they can make a special order they just can't get it into the corresponding bag. This is an example of poor management. McDonalds has had a assembly line for prompt service longer than I have been alive. It is a proven system when properly staffed and managed. So as I see it the broken link is the staff or the manager. Which I provided a solution to fix in the first sentence. I may dine in here but I will never use this drive through again. read more

The Tomah McDonalds is slow at changing there signs according to the night managers at least a month....and not good at standing behind there signs. Waited in drive thru for 10-minutes for order and then they were going to charge me almost $2 above the cost of the sign price. I was then told they would not stand behind the signs price. So if you are looking for reasonable fast food I would not stop at Tomah Mc Donalds.... read more

Thank the lord for this 24h pit stop! But youll get cold fries or if you go inside youll wish you hadnt. Regardless, this is an easy target and a place to drop in where the "I divides" read more

There are some really great kids that work there that don't get the recognition they deserve! I find Tomah McDonalds to be a nice place to eat. You keep up the good work! You know the employees that I'm talking about. Love ya! read more

Slowest McDonald's I've been to. Waited in drive through for 25 minutes from time I ordered to actually getting food. Friendly staff but horribly slow read more