I placed an order for pick up, for two subs. I arrived at the store 5 minutes before my pick up time. When I walked in there were no subway employees around or behind the deck, and there was no one in the restaurant. I could see my order had been started, so I ran the bell at the counter. After five minutes still no employees were to be found and now a line had formed with other customers. So we ran the bell multiple times and someone in the back had shouted "In a second,". Twenty minutes later, I left without my order, without a refund, and with out service. I tryed calling the store phone only to be put in a automatic voicemail box that was full and I couldn't even leave a message. I am very disappointed. read more