We were staying with relatives about 5 minutes away. On our first morning, we got up earlier than the others and didn't know where any of the breakfast foods or coffee was. So instead, we just drove here and got a smoothie for me and two coffees. There was nothing really wrong with this location - the parking was easy, their order-kiosks worked, and the food came out quickly. So if you want some breakfast basics done well, stop in. read more

This McDonald's is the closest to my house, so this is the one I go to the most often. It's a typical McDonald's. Typical employees. Nothing super special, but I will say that it has gotten loads better than it used to be. The play area is a lot larger. No more buzzing lights and swarming flies. We doordash from here often and it's great. Food comes fast and we have never gotten a bad order. My few complaints are that you can only order from the kiosks. I don't like that at all. Takes a lot longer to order and it gets confusing when you need specific orders. The drive thru is also terrible at night. Long long waits. But of course, I will wait in it for a Diet Coke and hot n spicy late at night. read more

McDonald's - Diet Coke & play area - Fast Food Near Me - Syracuse, Utah

So is it just normal to sit in the drive through for 30 minutes? For ONE cheeseburger! What happened to FAST FOOD? Plus my order was made super sloppy. Get a night crew who actually care about having a job please lmao read more

Wow... bagel breakfast sandwich not a good to for me. The white sauce on it is so bad that I threw the side with the sauce away. First and last bagel breakfast sandwich. read more

The place is very nice The food is delicious Some of the employees are nice The play place looks like a lot of fun to and the place smells very good read more

The food was stale and looked and tasted like it sat for days man has mcdonalds went down hill so much for good cheap food. read more

McDonald's - Fast Food Near Me - Syracuse, Utah

Please bring back the $3.50 bundle. I know it's not much but it's why I go so now I have no reason to go. Especially with Jack in the Box so close. read more

This location is near my home so I tend to eat here more than other locations. It is the typical McDonald's fair. They have teenage staff who are not overly friendly to take your order, or you can opt for the kiosk to order. I'm usually not in the mood to surf the kiosk so I just brave the counter and hope they punch it in correctly. The latest visit was wrought with flies swarming the inside of the restaurant. It was all I could do to wait for the order and run outside to escape the attack. I guess I should take my husband's advice and go to the drive up next time. read more

One of the worst on cleanliness and service. Good is always cold and rushed. Why can't they act on all the reviews and get a decent manager to make things right. read more

Wish I could only give 1/2 star! How in the world can you screw up McDonald's? The oders are never right, the food is cold, the ice tea tastes like a sour washcloth! Cleaning the containers would help this! The employees are rude and lazy! You can only order from the kiosk, so no special requests.. read more

Happy meal was yummy especially the apples. They did taste a little like piña colada but it made them better. The sprite was very very yummy

I asked if they do DoorDash, and they immediately hung up on me. I wouldn't call this McDonald's, because you will get the same answer I did. I Evan caller them a few times and asked what the problem was but they would not cooperate. read more

Can I give negative stars? I ordered a fish fillet and they gave me a fried chicken sandwich with tarter sauce . We were going to antelope island so by the time I took it out we were too far out to pack everyone back up and go get a new one. read more

McDonald's - Nasty chicken with tarter sauce instead of fish - Fast Food Near Me - Syracuse, Utah

Customer service is really bad and they were swearing at all the customers and being super disrespectful I asked for a shake and they said it was down and I saw a guy making a shake right behind the counter and i thought it was super disrespectful read more

Hands down the worst McDonald's EVER! Crappy food and even crappier service! I've been here several times and today I tried to go through the drive through. I was in the outside lane to get my son a happy meal and sat there while 4 cars on the inside lane ordered. When I went in to order I let the manager know about the problem he just looked at me like I was crazy and said "looks to me like they are taking orders" and walked off. I will be following up with whoever owns this franchise to discuss how terrible the service is here read more

This location is a joke Just take little extra time and go to Clearfield, Layton, Sunset, or Clinton. read more

I get it, it's McDonald's.. but the customer service is horrible. They made me wait about 15 minutes for my food and everyone else was getting there orders ready and it was because they had forgotten about my order. Went inside and they apologized and then gave me the wrong order. My bad for not checking but I basically paid $25 for a cheeseburger and some fries read more

This McDonalds is constantly "running out" of things, or their machine ate "not working". It us a common practice before ordering to ask, "what are you out of, and what is not broken". To date here has been items most commonly reported as being out of ir broken. - Ice cream (machine broken, or out of ice cream) - Coffee/Hot Chocolate (machine broken) - Orange Juice (out of) - Carbonation for soda (out of) - Chicken Nuggets (out of) - Eggs (out of) These are just the most recent things I've run into, which is why I will not patron this location any longer. This franchisee just can't operate and function properly, due to bad planning, or not following proper machine maintenance and/or cleaning. read more

The staff here were very friendly. As soon as we walked in, they welcomed us and asked how we were doing today. The store was very clean and restrooms were spotless. The food on the other hand, awful. I ordered the Crispy Chicken sandwich and the chicken was most definitely past its holding time. It was dry, and hard to bite into. The fries were soggy and unsalted. We were on the road and in a hurry to get home so we were eating on the road or I would have asked for a refund. read more

Please keep Apple pies in stock. I have come to this restaurant three days in a row and three Mondays of the month and each day they tell me they are out of stock. Not quite understanding why. read more

It's been a while since I've been to a McDonalds, but this location is a complete $hit show. The kiosk ordering machines sucked and wouldn't respond to touch ordering. The staff was friendly and helpful in taking our order (like it should be... aka customer service) despite me being upset with the horrible ordering scenario. I don't blame them for poor management... The corporate a$$hole/manager/owner who transitioned this restaurant to digital ordering should suck start a shotgun and do the world a favor. Needless to say, this will likely be the last time I ever go to McDonalds, no matter how desperate I am. read more

Went to get the grimace shake and they said I could get just the shake when I ordered but once I got to the window the old man was very rude and told me I had to buy the meal. I don't like being lied too and I will not be going back to this dirty gross McDonald's read more

I need to absolutely hand it over to the Latina Night Manager (black shirt) she worked the drive thru and their credit cArd machines were down. I paid cash for two mcchickens with cheese bacon and tomato and a pumpkin pie and a McFlurry. She goofed for got to charge me for the pie and so I offered to pay for it but she was like no it's okay I forgot to write it down. This is called EXCELLENT customer service. The evening/day crew is HORRIBLE. So she really sets the standards hi and I think she ought to be promoted!! read more

Tried this location for the last time. They appear to be totally unable to provide hot french fries at the drive thru. On top of that, they stack the fries container on top of the cheese burgers and mash them. I wish the franchise owner would provide just a little training to his staff. NEVER AGAIN! read more

I went to McDonald's to try the Create Your Taste (CYT) experience. I ordered my BBQ, bacon, cheese burger meal at the kiosk. The options were slim compared what I had seen online, one type of meat, a couple bun choices, a couple cheese options and a handful of condiments and additional items. I got the quarter pounder (the same meat as on the other quarter pounders on the menu) an artisan bun, white cheddar cheese and sweet onion BBQ sauce. After ordering and paying at the kiosk I had to get someones attention at the counter to get my cup. After about 5 minutes they brought out the meal. The bun looked good and was soft, cheese, bacon and sauce were minimal and the fries were severed in a wire basket. No extra care was taken by the person delivering my meal, he dropped the tray on the table and walked away. The burger was OK, the biggest downfall was the fact that they use the same patty as they use on other burgers, the cheese had minimal flavor, the bun was nice but did not elevate the burger much. If this is the CYT experience I doubt it will be around long. Not enough options, not enough value add to warrant the elevated price, about $8 for burger, fries and a drink. read more

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Here is the summarized email that I sent to the email on the receipt: We had to repeat our order at least 3 times. (Not a huge deal.) After paying, when we pulled up to the 2nd window, we had to repeat everything a minimum or 2-3 times. Employees were doing stuff on their cell phones. The McDonald's was out of Ranch dressing. We realized the French fries were missing from our bag and were told to double-check under everything. It was clear nothing could be hiding beneath the Big Macs and apple pies but we humored him. He left the window only to return and tell us that they were waiting on French fries and to go park and wait. Strange after insisting that they were in the bag. We waited 10 minutes -from the time printed on our receipt- for our French fries. As we were eating, we realized that we weren't given any napkins. Finally, our apple pies were grossly under-done. Pale. Anemic. We never heard back from the email. They don't care. That is the big deal. read more

Man I love McDonalds and everyone that knows me knows that I love McDonald's, but this location in particular has really been slacking lately. I waited for about 5 minutes for my order to be taken, in which multiple occasions, workers would walk up to grab something look at us and keep walking. This behavior has happened the last 3-4 times I've been here. I assume they're understaffed. A few months ago I was told they could only make drinks at the moment. This location used to be the premium spot for McDonalds a few years back. It's sad to see it go. read more

More than once we have come to this location and left with missing items. Today we were missing an Egg McMuffin, Triple Cheeseburger, Big Mac, and Fries. From a $36 drive thru order, half of it was missing. Because McDonald's closed down the Walmart location, this is the only one close by. Bad service almost every time. Happy Meal, my butt. Update: You're kidding right?! Every car that comes to the drive up is being sent to the side because they can't deliver food on time. Four chicken sandwiches, four cheeseburgers, four fries...and you can't get it delivered to the window in a few minutes and I have to park to the side. This location continues to suck. read more

Honestly best service at night i beliebe her name was lecaro but amazing customer service

This has to be the worst McDonald's franchise in the world. Horrible service, extremely long wait times. Even when you can tell the burger meat has been on the warmer for hours. Don't even bother using the curbside pick up app. Waited 15 minutes and still had to go inside and beg for my food. They should lose their franchise. Take my advice go to Layton they got their act together. read more

I wish this McDonald's would just shut down and close their doors for good. It's a block away from my house so it should be convenient but that it is not the case. I'm always wait over 15 minutes for my food and it is never correct. It is always filthy inside. I will be writing a petition to have signed around the neighborhoods to boycott this hell hole of a restaurant. Who manages this place? Casper the friendly ghost? read more

They won't fix the annoying LOUD buzzing sound in the play area . It's horrible . Go to ANOTHER mcDonalds !!! It also is full of FLIES in the play area read more

No service to speak of. A taped up sign at the register says, "Order at kiosk." Sorry, but I'm not being paid to do your job. The place was filthy. The play place was full of teenagers, so my kids were scared to even go in there. The last thing I wanted to do was raise my voice to a bunch of punk kids, but alas. They didn't bring the food to the table, as it specified they would on the kiosk. The happy meals did not have fries, so I had to go ask for fries. Overall a horrible experience and I will never visit this location again. If I was the owner I'd clean house and start over. Terrible. read more

We went asking for a water cup, in the drive through. They say what size, I say large. Thinking it's going to be free, then they say 1st window. So I know they think I want to pay for it and they say that small waters are free. So I get a small instead. When we get to the second window they say pull to pull forward because of the que. I go here all the time and won't come again. We try and tell them that all we got was a small water and they insisted that we pull forward, so I said never mind and went else where. read more

I waited 15 minutes in the 'pull ahead' spot and they have me the WRONG ORDER and tried to tell me it was correct. You kidding me? And the kid who brought it out had a DIRTY and nasty arm brace on. He cook the food?? read more

Awful location. If it wasn't the absolute closest to my house I'd never go here. As it stands I only hit this location when I'm in a hurry. So much for being in a rush, tonight it took 25 minutes to get our order, which was cold AND missing items. Management gave me a big ol "I don't really care" look when I complained about the cold food. Let's talk cleanliness now: forget about it. Somebody is bribing the local health department because this place is filthy. Soda on the floor, a mop bucket and sign seemingly at random without a sign of it being used, and I can see food on the kitchen floor. Somebody was cleaning one of the machines in the kitchen so the place is filled with smoke/steam and all the customers reek now because of it. If you have the extra couple minutes hit any of the surrounding locations instead. Hell, even if you don't have the time you'll end up taking more time here waiting for the cold, wrong food. read more

I used to love the fries but they over salt them every time. Please stop you're ruining them. It's only been the one in Syracuse, Utah.

Super fast with orders even late at night, the other McDonald's nearby never want to work after midnight and will come up with an excuse every time. Would recommend this McDonald's food tasted of love and happiness. read more

I usually don't write reviews but i have gotten a little upset recently after a variety of mistakes each visit. I usually am getting breakfast before work and will get a sausage burrito without sausage. Two different times I tried to order the same thing I was told "they can't do that" even though they do it for me quite often. Other times I have ordered a sausage McMuffin without sausage and gotten either ham on it, or no egg. I've also ordered McGriddle cakes and gotten pancakes but when I asked at the window to exchange for what I ordered they looked at me like I was stupid (even though I've ordered it multiple times before) I think they are very kind and sometimes on top of it, but I just am upset at how many times I have paid for something I didn't really want. Not to mention how cold the items are at times. . . read more

The order is constantly wrong. The ice cream machine is broken 90% of the time. I asked at the menu, we paid, and then when we went to get it, the machine was "broken". This happens so often it is either a serious problem with the machine and I don't know why they wouldn't just get a new one, or the workers use it as an excuse to not make ice cream. Either way, it is a serious issue concerning the management. I would hope to expect to get ice cream at a time where I'm willing to give a store my money, instead the machine is always broken. This is not just me, it happens to everyone. read more