Bottom Line Up Front - What a gut bomb...and I say that in…read morethe best hunger satiating - craving crushing - pallet pleasing - fully satisfying way possible! I've eaten at 5 Guys numerous times in almost every state along East Coast from NY to South Carolina and I can honest say I've NEVER left hungry and I've NEVER been disappointed. This 5 Guys on W Genesee Street is no exception!!! No complaints with the service or the food. A solid burger and tasty fries... (My only complaint is a minor one and is pretty systemic among all 5 Guys...it's the limp French Fries. Not lacking on flavor...just limp. I know they are fresh cut and all that, but I've had crispy fresh cut fries before. If 5 Guys, as a chain, could solve this then it would complement the burger more and increase the overall experience.)

Burgers always good. But had incorrect order brought home and Manager, Graham, made things right…read more He went above and beyond to fix not only incorrect order, but the inconvenience as well. Not going to lie - saved a customer. Burgers and fries were delicious, on point.

What's wrong with Sam's chicken land? Nothing!…read more Still the reining Philly cheesesteak king in Syracuse. I think what makes these so good is their attention to detail even down to the fresh bread they make sure you get. They ask you specifically what you want on it and they don't mess up. You get the steak, cheese melted, hot peppers, of course, peppers, but hold the onions. The french fries are always outstanding so that rounds out an excellent lunch. They even make sure that these are fried to perfection before they serve them.

Sam's is a small little shop that you should make sure to keep your eye out to spot. We decided to…read moreget some chicken & a few sides when we visited. I can confidently say the chicken was delicious & was certainly crispy when they made it. Unfortunately by the time we got home (maybe 15 minutes away) the chicken & fries had to be put in the air fryer to get their crisp back because of the condensation since the food was packaged so hot. I didn't care for the macaroni salad as it was more mayo than flavor. The chicken was well seasoned however & if we stop by again we would probably just order that.

Ordered an impossible burger and when I unwrapped it, it was a mess. Also, there was barely any…read morelettuce and no ketchup, and the bun had so much excess flour caked onto it, the chunks of flour broke off like cement.

If you order on the Burger King app, it gives you the option to add extra items to your burger for…read morean additional cost. I add items all the time and the last two times, all the extra items I paid for were not included. I had already driven away so I couldn't go back. Today I went inside to pick up my burger, and this time looked at it to be certain all the extra items I paid for individually were added, and none were. This is now the third time I have been charged for items I added, but did not receive them and it's been happened only at two locations: the one in Camillus on West Genesee - and the one on Onondaga Boulevard. Being this has happened repeatedly at only these two locations makes me wonder if they are owned by the same hospitality group, or either not training their employees properly, or the employees are just ignoring the order and making the burgers as simple as possible. When this happened for the third time yesterday st the Camillus location on West Genesee, I had gone inside to pick up my order and immediately looked at it to find that nothing I had added and paid for was on the burger. I questioned the manager who apologized but gave me this lame, unacceptable excuse: "because those items are not traditionally included with that burger, the employees just make it the way it's supposed to be made." Hello?? She is admitting that even if you add optional items and Burger King charges you - she is aware her employees don't pay attention to the order. How many people have paid for optional items and been ripped off like this. Her excuse makes it sound like it's intentional because she is aware it's been happening. Isn't charging customers for something and intentionally not giving them what they paid for, illegal? Aren't there consumer protection laws protecting consumers about this? Hope this serves as a warning to others that if you pay extra for items at these two locations, look at your burger to make sure they're not charging you for something they are not giving you.

This is the first Indian-pizza fusion restaurant I have ever seen. Second photo shows how big the…read moredosa is, which comes with 4 sauces!!!!! So delicious, I can't wait to try the pizzas next time I'm here! The man taking our order was helpful and quickly brought out our food. The setting needs some work, it needs more decorations and overall vibes - seems like a subway that just had the sandwich counter taken out. Same photos on the wall and everything. FOOD WAS AMAZING THOUGH! Tandoori wings: 8.5/10 Potato dosa: 8.1/10 Samosa chaat: 7/10 extremely flavorful but slightly cold

First time trying pizza with an Indian twist, and it was delicious! I got the Butter Chicken pizza…read more- the chicken was flavorful, the vegetables were fresh and had a very satisfying crunch, the cheese pull was excellent, and the crust was perfectly thin. I got their medium size (6 pieces), and it was still quite large! I think it would easily feed 2 adults. Staff were also very friendly and helpful! I'd love to come back and try their other menu items as well!

I buy the same sub - the club sub - from the same Jersey Mike's on West Genesee in Camillus,…read morerepeatedly. Turkey, ham, provolone, bacon. Tonight they got it really wrong. Fortunately, it doesn't happen often at Jersey Mike's - however that's not what this review is about. This review is about the person who took my call. After they looked up my order, I told them what was missing from my sub, which was shocking as it was missing mostly everything except an everything. There was no lettuce except for a few stray shreds. It had no onion when I asked for extra onion. It had no pickles on my sandwich which I also ordered. And it had NO BACON which is part of the sub. One side of the sandwich had half a piece of ham and the other had a slice of turkey and no cheese. Basically half the sandwich was empty and the other half was missing most items. But a bad sandwich is not a tragedy. I called and attempted to tell the employee on the phone what was missing from my sandwich and she kept talking over me. I couldn't understand what she was saying because there was a lot of background noise - so I started repeating what was missing again and she told me loudly "I don't need to hear all of that!" - which was really rude - and then she said "we have 15 people working today because of our month of giving and I have no idea who made your sandwich. (I didn't ask who made my sub) I'll give you a refund" which was fine - until I heard her say to someone else: "this woman is yelling at me." At first I thought she can't be referring to me because I had not raised my voice. I had not yelled. As a matter of fact, I was very understanding that with all the extra people working for their charity promotion, it is easy to make a mistake. I can imagine what happened: somebody started making a sandwich - got distracted, and somebody else just wrapped it up and put it with our order. But what I overheard her say disturbed me, so I asked her: "did you just say I was yelling at you?" She replied "No- no. I said you were just 'asking' me." That's not what I heard, though. I heard her distinctly say I was yelling at her. Her conduct really left a bad taste in my mouth, no pun intended. I think it's a great thing that Jersey Mike's has an entire month in March donating to charity, but don't take out your chaos on your customers. Being rude to customers is not the way to keep them. This particular Jersey Mike's location should use a new slogan: Jersey Mike's - Good sandwiches. Bad attitude. The fact is, for the first time I just noticed that their health score is extremely concerning. I know on a math test 96 out of 100 is great but if you click on the Health score and you see why four points were deducted - you might not want to eat there. Doubt I will.

Online orders take precedence to customers waiting…read more Ordered thier Italian sub and they have their own versions of the classic meats on a Italian sub. Nothing close to the classics. The person taking the orders tends not to take the time to listen so you end up repeating yourself. They are so conditioned to make thing 'mikes way' when make a change they seem to get confused. You have to watch them carefully so not to end up with a sandwich soaked in oil and vinegar. They pile on a lot of lettuce to make the sub look larger then what it really is. Order a sub with no veggies and see how little meat there is placed on the sandwich. It's just a fancy subway, that's expensive and not a 'goto' for subs. The menu would get old fast.

The sandwiches are not what they use to be. I use to look forward to eating there…read more They have cut corners in their sandwiches. Thin sliced meat, cheese, bread. Bread doesn't hold the ingredients it falls apart as you try to eat it. I can eat better sandwiches elsewhere and or make them myself. You failed. Cutting corners on quality is losing customers! Sad

Brooklyn pickle is an institution in Syracuse for good reason: their sandwiches are epic! Huge and…read moredelicious, these sandwiches are priced right and fill you up. The generous portions are a steal in this economy. The toppings are always fresh. The inside is clean and bright with all the windows. The service was relatively fast and they were helpful when asked about the ingredients. If you've never been to Brooklyn Pickle before, you have to try it!

Wow wow wow! The Cider Mill has been on my "must try" list and I finally had an opportunity, it did…read morenot disappoint. I made a reservation a few days ahead of time for a Saturday night. We arrived to a busy atmosphere that quieted down throughout the night. We started with cocktails which were strong and delicious. The brussel sprout appetizer was to die for, who knew that brussel sprouts go well with blue cheese! I ordered the salmon dish which was incredible. My friend enjoyed the Greek chicken dish. We were disappointed we didn't have enough room for dessert so we'll just have to come back! Other notes: the service was friendly and there was extra parking across the street if necessary. I can't wait to be back to try their specials and seasonal menus

I've been here only once before and I gave it a fairly rave review...perfect meal and I've always…read morelooked forward to returning. My wife took me for my birthday a couple of days ago. I read up on the menu and discovered they offered lamb chops which is one of my absolute favourites. A taste of home for me! Friendly and efficient staff welcomed us and showed us to our table. So far so good. Very nice young woman looked after us. My wife ordered the rigatoni and I had the chops. She loved her rigatoni so much she's finishing it off 2 days later and still loving it. Sadly my dish was a bit of a disappointment. My two large chops were extremely fatty. It's the kind you simply can't cut through on a slippery plate. Trying to separate what little meat there was from the fat was impossible so I had to give up and bring it home to a cutting board and an extremely sharp knife. I haven't tried to eat it yet but it looks as fatty as the first. Both had been totally covered by a condiment that I think should have been served in a separate container to allow the diner to regulate the amount desired. The base was a pilf which made trying to cut the chops even more difficult because every time the meat or the knife slipped, the table was showered with grains....all a bit slapstick....! As I previously said, my wife loved her meal and the previous visit was epic so I hate to criticise but I'm just trying to be honest and fair. I think $45 for a couple of very fatty chops with not much meat and smothered in a vinaigrette you might not like is a bit cheeky... In different circumstances I would have sent it back. Oh well, you live and learn...

Panera Bread is one of those places where you simply know what to expect before you order. While…read morethe menu changes from time to time as they cycle through seasonal options they do keep the fan favorites. Although not the cheapest choice when grabbing a quick bite to eat, they are always reliably good. Especially when it comes to freshness and flavor. As far as healthy goes... well, they are a better option then most fast food restaurants, but a cautionary tail needs to be addressed as their offerings are not exactly light on the fat or calories. Service is fast and friendly and the food comes out quick.

My family went to Panera; we ordered two sandwiches, a scone, coffee and tea. We were told the egg…read moremachine was turned off at 10:30; we ordered at 10:15. The location we were at was out of croissants. The coffee we were given had eggs in it and a hair was baked into my scone. We went back the following day because we met out of town family at the same location, and we had the same negative experience. The cashier kept repeating our order back and kept ringing it in incorrectly. They never made our drinks; we ordered hot and iced lattes. I had to go up multiple times and remind them. The girl at the sandwich counter said it wasn't her job to make our drinks but since the other guy back there wouldn't make them, she stepped away from her station, yelled at him and made our drinks. I ordered a cookie; there were 10 in the case. Several minutes later when I went to the sandwich counter to get my drinks I asked for my cookie and they informed me that they were out of them; I informed them that 10 minutes prior when I ordered my cookie the case was full. I walked back to the pastry area and showed two servers behind the counter they still indeed had cookies. I was waiting at the counter for 15 minutes for my drinks, the manager came out and asked if I was all set, I informed Sam the manager that I was not, they refused to give me the cookie and drinks I ordered. I had to go back to my table to get my receipt, where my family was waiting for me; we all traveled 5 hours to meet up at this location. I walked back to the counter and showed the girl at the sandwich counter my receipt and finally received my drinks and cookie. We also tried to find a table where my family could sit inside because it was 85° outside; all of the tables were filthy and sticky, had trash on the floor and the garbage area was overflowing with plates and trash. The lack of customer service and cleanliness at this location is insane and appalling; I'd never come back here even though it has been very convenient to meet here. The service, food, and dining area are all repulsive. I've spent over $300 here over the last week and will not be returning.

Why do I continue to allow my teenage son to influence me in such negative ways…read more I recall a day when FKC was a treat and something to look forward to. Now - well - not so much. Perhaps their quality has degraded or perhaps as I've gotten older my dietary requirements and discretion have change my perspectives. Regardless, all I really got from my lunch yesterday was 1,200 calorie gut bomb and nothing more. You know, it's said that some memories of past events are best left as they were...my KFC experience is one such memory......better in the past.

Went in person to order a 16 piece meal. I was told that the white meat needed 16 more minutes…read more After 35 minutes I asked about my order. I was told "they were working on it", which I had been told 3 previous times. Finally someone went back and told them to get my order filled. I was handed my bags and left. An employee had to run out to my car because they had forgotten an item. Got home, opened the bucket and saw very dark fried chicken. Tasted like old oil and there was no hint of the spices they are known for. $64 wasted.

Pretty decent, gotta be real honest. Hot like your mom burger was pretty good, wasn't a huge fan of…read morethe aioli, but it was still alright. The fries were excellent. The onion rings were pretty good, too. I gotta say for a place that kinda screams "overpriced", it really isn't. Came to almost exactly 50 dollars for two burgers with fries, order of onion rings, and a soft drink. Honestly? In this economy? Pretty fair for the size and quality. 6 dollars for a shake kinda surprised me too, albeit I didn't order one. Server was nice. Place was probably overstaffed, but pretty great experience overall. Very pleasantly surprised. Check it out.

Double Cheese is the latest restaurant from Feast Coast Hospitality & Design, the minds behind XO…read moreTaco, the recently shuttered Original Grain, the Hot Stuff line of bottled hot sauces and Fly Bird, their brand of chicken tenders that coexists on the menus at both XO Taco and Double Cheese. The calm ambiance and muted, cinnamon-brown walls of the space's predecessor, Cafe at 407, which closed at the end of 2023, have been replaced with TVs in the dining area and bar, a wall-length mural and a little nook with a neon sign that reads "Say Cheese!" and Polaroids of satisfied customers pinned to the wall. The menu taps into childhood fast food nostalgia, with burgers, fries, onion rings and milkshakes -- plus beer, wine, cocktails and boozy sodas. With five burgers, two chicken sandwiches, two salads, a few shareable starters, Fly Bird chicken tenders, a Chicago-style glizzy and a fried fish sandwich served only on Fridays, the menu isn't long, but offers enough variation to appeal to most diners. The wife and I stopped in on a Saturday right at opening time. We were sat and given menus immediately. We decided to share a burger and fries and an order of tenders. We ordered the blue suede shoes - a burger topped with cheddar, bacon, lettuce, tomato, carmelized onions, pickles and house remoulade and an order of hot stuff buffalo tenders. Our food was brought relatively quickly and we enjoyed everything. Fries were fresh, crispy and seasoned, burger was cooker perfectly, the tenders were fresh, crispy, saucy and had just the slightest kick of heat to them. Our server was very friendly and helpful, prices were comparable to similar restaurants, and we has plenty of food to bring home. We'd definitely go again.