Giving 4 stars because the employees that I dealt with were very friendly and professional. They were quite busy, but even so I think the kitchen could use some pointers... the cheeseburger I got didn't look much better. read more

McDonald's - McChicken with American cheese - Fast Food Near Me - St. Cloud, Minnesota

This is the second time I have been at this McDonald's and had to wait over 10 minutes in the drive through! It's ridiculous to think that McDonald's has THIS SLOW OF A DRIVE THROUGH LINE right off the interstate. I will NEVER come back to this store for speed and convenience. It is neither. read more

Had a rough stop at this place yesterday on our way back to the twin cities from visiting family. Had a mobile order that we picked up through the drive through which in itself took a while but understandable. When I got to the window they started handing us the wrong food and we told them it wasn't our order. They apologize and went to look to find the right one. We got our bag and pull out of the drive through only to realize it's not even close to our order. I bring it in to see if we can get it fixed but the lobby was closed cause they couldn't handle to traffic flow (but still had customers inside eating?) thankfully one of the workers cleaning the lobby saw me and let me in cause I didn't want to wait another hour in the drive through just to get my order fixed. Assistant manager apologized again and sent it back to get fixed. NOW the real reason I was a bit disappointed in this experience. As I was waiting for my food, what I assumed was the store manager came from somewhere other than behind the counter (bathroom maybe?) and immediately starts complaining to her workers that she's upset she can't count her drawers yet because she has to drive to the cities the next morning and instead of helping her employees with the orders that were obviously backing up she instead threatened the employees to come in at 4am to count her drawers since she can't do that during a dinner rush. Oh and we got our food finally but it was the same bag I brought in originally to get fixed, again. After waiting for another 5-10 minutes but once we got our food back our food was stale and cold and wrong for a 3rd time. I decided to go to another McDonalds because it won't give you as much of a headache as this one. read more

Dumb fucks didn't put cheese on my cheese burger. Fucking mother fuckers forgot what cheese is or something

Super slooooooww. Over 15 minutes in the drive thru for a cup of coffee. PM on 2/8/2025. And then they got the order wrong and forgot the cream. read more

The service was awful, even from the manager they were rude right from the beginning. There was a booger in my food.

They do the best they can in the afternoon with limited staff. The runner was extremely unpleasant and asked why would people keep ordering and coming in if they see how crowded the dining room is. Close the dining room then if you don't like getting business. I'd rather it be fast than slow to make my shift go by faster. Breakfast seems to be the best time to go here, it is when they have the most staff. Today between 4:30 and 5:00pm this little brat that looked like Justin Bieber helped himself to a cup behind the counter where there were no staff because he was thirsty. Him and his fellow brats were screaming in the men's restroom and made a big mess on purpose for the limited staff to clean. I've waited over 40 minutes for food at this McDonald's and I'd wait again. Just don't like the poor behavior of some people. Everyone excused Justin Bieber look alike behavior including people older than me except me. They ruin the dining experience for others. read more

McDonald's - a caution sign on the floor - Fast Food Near Me - St. Cloud, Minnesota

Waited 40minutes for food and they still got the order wrong. They gave less chicken nuggets messed up the drink sizes and gave less burgers than we asked for read more

Do not come to this McDonalds unless you want to spend 40 minutes sitting in the drive thru line. Their service is absolutely ridiculous and I've noticed this on multiple occasions. Save yourself some time, and find another McDonald's or fast food place to go instead. read more

The service was unbelievably bad. I've gone to many many McDonald's and not one of them had worse service or work ethic. They really hire anyone who walks into those doors because nobody knew what they were doing. My food took over an hour. I only had 2 PLAIN McChickens. They messed up orders so badly, their trash bin in their kitchen was overflowing with "mess up" sandwiches and fries. Too many people asked for a refund, I'm not sure how this place is still standing. Seriously, take your business elsewhere. There's a subway across the street, and I'm sure even more (actual) FAST food restaurants if you drive around. It's not worth it. read more

they sucked. Tables were dirty the floor was dirty. My drink. taste like. Ice coffee I ordered a Coca-Cola slushy. there were flies in the bathroom. and there was a pull handle and no paper towels. Some of the stuff is mean went to go get me a catcher there was I almost slipped on a cap for soda apples tasted like earwax the fries not salt it was disgusting and I do not recommend employees got brakes every ten minutes read more

I'm aghast at how bad this place is. You're expected to order on machines now. Staff running around like chickens with heads cut off, overwhelmed. Can't keep up with orders. People waiting 20 minutes for their meals. Ridiculous. Thank you Biden! read more

Stopped in to meet up and get shakes for the family. After we parted ways, realized how tired I was and went through the drive-through to get a coffee, not thinking that it was 7 PM and none was probably made up. A beautiful young lady by the name of Janiya was so gracious about it, let me know they were making up a fresh pot and brought it out to the car with such a beautiful smile, instead of making me feel bad about it I drove straight to the parking lot to leave her a review. Thanks Janiya, you made my night! The tired mom in the white car! read more

Slowest McDonald's I've ever been to. First time I came here they didn't even make my order after I ordered inside on a kiosk then had to ask them where's my food! and this time I got stuck in the drive thru line for over a half hour. While on the clock for work read more

First of all, if you go inside the restaurant you can't place an order with a human being. All orders are taken through a machine not an employee. (Not one customer got their receipt from the machine). 10 people waiting for their orders... My husband left - went to the restroom, got gas next door, and not one order was fulfiled by the time he got back to the restaurant. No employee communicated or even came out front to acknowledge the customers. (It appeared that the drive through was the priority) When we finally asked an employee for help - she rudely, loudly, and sarcastically said "Oh sure, I'll just drop everything I'm working on and help you." We were actually not the next order up and we told her to please fill the orders before us. We weren't trying to jump ahead in line, we just wanted the orders to be completed fairly. The employee didn't care, she was stomping around and trying to make us look like we were being unreasonablethe by filling our order first. The whole scene was ridiculous (Side note: she got our order wrong) Unacceptable! read more

they kept throwing food in the trash cause they kept messing up that the trash was overflowing. we waited over an hour for our food that was quite simple. manager was rude. and i witnessed 5 people asking for refunds because they waited for so long. read more

The food was fine, but we had to wait 25 minutes for our food even though we were the only customers. they were giving food to workers before us and didn't even care that we had been waiting for so long. people that came after us got their food right away too. glad i don't live around here and would not recommend. read more

They suck! Always messes up your order, rude staff an even when there's no lines an there not busy it's a long wait as in 20 min for cold fries an an old burger that taste like old shoe leather an there is pubes in the ice cream! Someone's dunking their balls in the soft serve! read more

My dog was recently diagnosed with diabetes. Thought I could do get some nice crispy fries to eat away the sadness but then they give me these god awful soggy fries that taste like they've been sitting on the counter for 3 and a half hours. Not even the dog would eat them and he literally has diabetes so he will literally eat anything but even he knew he was getting scammed. I offered the fries to my wife, but after eating them she said they were so bad that every time she looks at me she's going to think about how disgusting those fries were and now she wants a divorce and we just had our third child Tl:dr- i got soggy fries at McDonald's, my dog has diabetes and my wife is leaving me read more

Fine McD's. Easy parking. Clean restrooms. Easy lines handled well by well trained staff. read more

McDonald's - Fast Food Near Me - St. Cloud, Minnesota

This is my THIRD TIME having to complain about this McDonalds (either directly through headquarters or to this St. Cloud McDonald's). I don't have time for this crap. They screwed up my order going through drive through, and I had to call (immediately after driving onto 94E) to complain, email twice to complain, talk to the general manager on the phone to complain and STILL don't get rectification of my order. LIVID with the level of incompetence. How hard is it to get an order straight? read more

Worst experience ever, out of pop so I asked if we could have water, man replied what are you calling me a liar. I said all I asked was could we have water and he said no that the coke machine didn't work. Could we substitute a bottle.of water, no we can't do that. Come on McDonald's you can do a better job or why even be open. If I treated my customers like this I would not expect to have any business. read more

Super slow and after waiting at least 5 minutes for someone to help us she was super rude and now they're taking forever with our food too which is only fries. read more

Not a bad McDonalds but not the best either. The service seems to be getting better, for awhile it was very slow. It works if you are heading out of town and need a quick bite before getting in 94. I need to see if the service quality stays the same over time. read more

Rudest employees ever! Forgot to put a sandwich in the order went in to get it and they didn't give me a receipt. The older lady was rude and called me baby girl and this is a "happy place". Unreal that people can act like that! read more

I just wanted a quick Oreo Mcflurry....that should be simple, right? Apparently not, almost 20 minutes in the drive thru to get a partially blended Mcflurry. There was only ONE GUY working behind the counter and he was handling the drive thru as well. read more

Slow, slow, slow, wasn't impressed and the restaurant was dirty. This is not the chain I remember.

Self-glorified employees/managers. Close early to avoid working the late night and pre-cook everything before 9pm. I've lived less than half a mile away for the past few years during college and honestly, coming from a restaurant service industry background, I wouldn't touch this place with a 100 ft pole. Dirty dirty dirty. read more

No mater what time of day or night this McDonald's is the absolute slowest, inefficient, incompetent one I've ever been to. One time in particular I was handed a couple shakes I had ordered and asked why they were liquefied. The employee who hand d them to me shrugged and said "I have no idea!" Horrible service. read more

they dont ever salt their fries & it pisses me off. they need to learn how to put salt on fries

Ordered two sausage biscuits - both with cheese and one burrito. I got two burritos, and one sandwich - and no cheese on the sandwich and no hot sauce that we clearly ordered. Umm pretty sure me and my boyfriend wanted the entire order we paid for. Not half. Absolutely horrible service. Never going back again. read more

We went on 6/22/2018 as we have done ever since this McD's opened many years ago. To our dismay and disappointment the entry door Windows were not just dirty but smeared with fingerprints and food . Then as we entered the restaurant the two trash containers were so full that trash was on the floor! Our service was slow as it appeared there was not enough help. The floor and table tops needed cleaning and several chairs had seat with cuts on them. This is without the most neglected mcDonalds we have seen ..especially with the fact it is a McStop! So sad to see the condition like this. read more

I order 2 mcChicken and found a almond that is so hairy & really just like disgusting inside it. The fires were just microwaved and were hard. I couldn't go back there because it was 12am & just got out of work so I was tried but I'm never going back there or any other McDonald's that ruined my experience for it and The workers can't be trusted with the food. read more

I completely agree with the other reviews. Unexpectedly slow service for a fast food restaurant. This location used to be known as "McStop." It used to be a lot easier to get in and out of this place. Now, with the Pilot station nearby, it can be very difficult to get out of the parking lot because of all the semi traffic. The Burger King next door stands to give this restaurant a run for its money as the service has really declined over the years. read more

Stopped here on our drive home. It was horrible service. We just went thru drive thru. The pricing on the board was lower than what they charged us. After pointing it out they didn't seem to care. Ordered food and drinks and asked for an ice water. They charged $1 for the cup. I understand charging something but the dollar is just as much as getting a drink from the dollar menu. read more

I'm not sure why, but every time I come to this McDonalds they are incredibly slow. They always seem to be under staffed which might be part of the problem. The only reason I come here is because its closest to my home, but it's worth driving across town to a different McDonalds so I don't have to wait for a stupidly long time. read more

What is the issue here. I order medium fries I get small I order 20 nuggets I get ten an when u say something I get an attitude at u. 7 5 16 1630 u people suck. The young lady that took my order was the only good one but the dry an begging lady one an the same needs to b taught how to b better read more

Really bad customer service!!! POrdered a simple Cheeseburger and small fries the other day on my way home so I wouldn't have to make dinner. I get home and found NO burger on my cheeseburger. When I went back 2 days later to explain to the Manager what had happened he looked at me and said well that shouldn't have happened and I'll have to look into that and walked away. Then another employee not the manager came to the drive thru window. And gave me my order. Weird. Never said I'm sorry or nothing. Didn't even offer to take care of me. Bad bad McDonald's read more

Poor service every time we go. I am not sure why it is so slow. The place is run by teenagers with no supervision. Also, no place for the kids to play. Its a truck stop. Nothing great about this location. read more

Service is terrible here. I've been waiting in the drive thru for over 15 minutes for an egg mcmuffin. There is only one other person in line. read more