Customer service is lacking. The staff is rude (except the sweet red head girl) and makes you feel like a burden for being there and trying to order food. read more

Ugh! Ordered breakfast this morning and was served black eggs! Come on now!!! Don't waste your money. read more

McDonald's - Burnt eggs - Fast Food Near Me - Spring, Texas

It was so good. I had a burger and and chicken nuggets on the side the fries were amazing but the table were dirty The service was OK though. also, it wasn't very good. Inside was very ehhh read more

McDonald's - Fast Food Near Me - Spring, Texas

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Horrible customer service couldn't get a regular coffee correct made me wait and didn't want to stretch her arm out to give me the cafe that had no sugar or cream was already way too frustrated to even head back and complain read more

When I wait in line for 15 minutes and there is a steady flow of cars, I would expect the fries to stay fresh and hot. It's annoying to pay $30 for fast food and the fries are lukewarm at best. This is a regular occurrence at this location. read more

Simply do not expect much. It's a terrible McDonald's. The fries have no seasoning and are limp, the chicken tastes like bread, and we had to wait extra time for just a milkshake. McDonald's aren't good, but this one is the worst. read more

McDonald's - McDonald's - Fast Food Near Me - Spring, Texas

It is so unfortunate that we cannot go to this location and have a positive experience. (Over 10 years) Take my advice and drive past it. It is not worth your time, money, and energy. Every time we visit, we are missing something from our order. So then we wait while our other food gets cold. The fries are terrible, they are never cooked correctly. If you like half cooked soggy unflavored fries, this is the place to go. The only thing that keeps me going is the spicy Dr. Pepper. That's all they are good for. Giving 1 start because I have to, they deserve 0 read more

I just picked up a double cheeseburger.. it's literally inedible! There is easily two tablespoons of salt on one patty alone. Is this a joke?? My husbands meal was the same way. We definitely just threw it all away! read more

McDonald's - That grey mess is sale and some pepper.. it's on both sides. Definitely just threw it in the trash. My husbands meal was the same. - Fast Food Near Me - Spring, Texas

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I've been to this McDonald's many times because I live so close, and I have had a good experience nearly every time. The employees are polite, and the service is not slow. It's always clean, and the food is good. read more

Every time I go and order it takes 20 mins because they might be backed up or they are just waiting for more of the food to be ready to serve to people. The food is good and I like it because it is close to my house and can walk to it. read more

The girl taking my order tried telling me that a "bacon egg and cheese biscuit" wasn't a thing, so I said "I'm literally reading it off the menu" so she said she'll just ring me up for an egg and cheese biscuit and add bacon... when in reality she charged me for a sausage egg and cheese McMuffin with bacon added extra to it. I didn't even get my coffee or my hash brown that I ordered. (Guess she wasn't listening to that either) Then she did the same thing when I tried to order my boyfriends food. I guess you can order what you want but then receive whatever they feel like giving you... McDonald's roulette lol. read more

McDonald's - a hand holding a receipt in a car - Fast Food Near Me - Spring, Texas

I have only done drive thru at this location and almost all the time my order is correct. I think three times I've been short fries, a cheeseburger and juices. I primarily just get kids meals for my kiddos and extra $1 cheeseburgers for them. McDonald's kid meals prices are pretty good at just $2.99 for a cheeseburger, two kids fries (bc they don't offer gogurt anymore) and a 100% apple juice. It's $3.99 with the extra cheeseburger and that's fair to feed a kid. Service in the drive thru has been good. I can see though that there drive thru is pretty tight and I don't know how larger vehicles make it around the bend. You can tell that several cars have scratched the barriers. I've even seen how many cars will wait in the right drive thru lane so they don't have to make the tight turn on the left even though the left lane is completely open. read more

The Halloween Happy Meals came out yesterday. I went to get one today, the drive thru was seriously 20 cars deep ( in a gas station parking lot) so I went inside. Inside there were 6 people in line....i waited for what seemed like 20 mins, I finally ask the people in front of me " is anyone even working the counter?" Nobody had been taken care of so I went to the front asked if the front counter were open...some young girl rolled her eyes and was going to open until some guy RUDELY said NO....COMMON SENSE WOULD BE TO PUT A CLOSED SIGN OUT!!!! Or be more prepared for a big demand item. Get your stuff together!! read more

Everytime I been there have never mess up my order once. Always fresh and hot. The mobile orders are always made in a well manner time and supply me with ketchup and napkins when asked. There's good days but they can always be better read more

One thing we all learned as kids was that, despite its limitations, you could rely on McD being the same wherever you went - a Big Mac was a Big Mac. I have noticed recently that this is no longer always the case. Stopped in at this new store (closest to home) for the first time at around 6.35am on the way home from the airport. First thing to note was how awfully slowly the drive-thru moved. Picked up a large coffee - have this probably 4 days a week in Michigan when I am there at work - the coffee in Michigan is great. This coffee was NASTY. Then the Egg McMuffin, hit the spot except for the fact that it contained large amounts of egg shell which totally spoiled the experience. Disappointing. read more

Limp and soft fries with undesirable temp, Luke warm at best. Chicken nuggets were terribly dry and warm. Why is it customers in drive thru always have to ask for condiments and napkins. Not worth any visit at this facility. read more

This is the worst McDonald's!! The service is the reason iam giving it a one star. Very disorganized and very rude. Plus you better take a Spanish class before you order. No one speaks English!! read more

Just ordered a grilled chicken sandwich at the drive through. There was SO MUCH liquid in it that now me, my shirt, my pants, my car seat, and my steering wheel are basically covered in "sandwich juice. I called the store to speak to the Manager on Duty. I tried three times to communicate my issue to her, but her mastery of the English language was insufficient to allow us to effectively communicate. Now, by no means am I a closed minded bigot, quite the opposite. Check my social media. I am a rabid and vocal advocate for diversity of all kinds in society. But when I encounter something like this I've got to speak up. First because the Duty Manager shouldn't have let her staff serve me a sandwich in that condition in the first place. Second because Senior Management shouldn't hire a Duty Manager who can't communicate with customers. I'm sure the duty manager is a good worker and great person... she's just in an inappropriate job role given her current communication skills. This was really frustrating to me. Because I was on the way to an important appointment and literally had to return home to change clothes. Come on guys. You're better than this. read more

I swung by McDonald's for a quick dinner Friday night on the way to my friends house. I ordered my spicy deluxe chicken sandwich with the combo, and when I got home to eat my long awaited dinner I was unpleasantly surprised to see a breakfast treat in place of my desired chick sandwich. read more

McDonald's - Cinnamon roll - Fast Food Near Me - Spring, Texas

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So I came to this McDonalds tonight and I i just wanna tell the story of the cashier that just made my day. I got news that a good friend had passed away this morning, and I had a rough day at work; it was 11pm and I was gonna eat my feelings. I walked up to the cashier and he immiduatly started crackin jokes and trying to get me to smile while I ordered. Over the top friendly but not quite at a level of kinda creepy. I was really surprised; this man with one of the worst jobs on earth was really going out of his way to give service with a smile. It really touched me. Of course I'm weird and couldn't muster anything except an awkward thank you at the time. So phenomenal service. As for everything else; it's a McDonalds, you shouldn't be expecting much in the first place. If you do, you're a Susan-Karen and need to re-evaluate the productiveness of writing an angry review of a freaking mickey d's. read more

When I got my drink tonight, all I could think was you had one job, one job! The drive through is a hit or miss in how long you can tolerate sitting there waiting, and sometimes watching the other lane receiving service and move through a couple cars while your waiting. One would ask why continue to go here, believe me I don't as often anymore but when I do it's for just ONE drink and even that is not done right. I've been given I'm assuming other patrons drink orders. I mean hey it's in a coffee cup it makes it black nothing added coffee, right? But tonight, tonight ONE JOB! Large sweet tea ($1.19). Mind you I was the second option of the drive thru hit and miss above, but I decided to practice patience. Ordered, paid, pulled up to second window and waited... Waited...Wait...Ed! Ok here we are a hand off between 3 employees over the counter, large sweet tea? ONE JOB - someone brewed tea either using a dirty coffee filter basket or hell who knows nasty dirty tar tasting burnt yesterday's sweet tea! Patience was practiced, product of disappointment delivered! read more

Was waiting first in line for 5 minutes & the MANAGER skipped me & proceeded to help the customer behind me.

As an HVAC-R contractor that regularly cleans ice machines, I could clearly tell maintenance has been done on their machine but FAILED TO REMOVE THE SANITIZER from the machine. It's pure laziness on their provided contractors part and could SEVERELY make the consumers sick, I did today. Please provide STERILE ICE FOR YOUR CUSTOMERS. read more

The manager with tattoo eyebrows is not friendly or professional at all!! I love the night shift manager he's always nice.

We went through the drive thru ordered waters and when we drove up they gave us 4 cups of ice ‍ we kindly asked if they could fill them with water and got a lot of attitude and asked for the receipt!! Very very rude employees read more

I ordered a Egg White Delight and the egg still had yellow yolk in the center after waiting for 10 minutes. They were super slow in getting my order and it wasn't even right. Some guy whose order was wrong walked in in front of me and delayed my order. He went back to his car and they had to walk outside to hand deliver his corrected order. I watched the lady cooking eggs because I had plenty of time, she kept cracking eggs the same for an entire tray. I don't think anyone asked her to make an all egg white order and she wasn't looking at orders at all. So it was a freshly prepared egg order but I sat waiting for something that wasn't prepared as ordered. read more

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Awful place! Employees are rude and food was awful! We will never return! When we called to complain the manager was even rude!

This McDonald's needs either new leadership or new owners. I have consistently been there near close and near open with absolutely horrible service or no service at all. why advertise a closing at 12 when really the close is at 11:50. Tonight, I sat in the drive through for at least 8 minutes with no one saying closed. but at 11:59 the lights go out. I live in the community and this happens often. Unfortunate, but this is typical and wil lgo unnoticed by the owners. This is a horrible practice. I have a large family and will never eat there again. read more

Nothing to complain about. The service was efficient and even bordered on friendly and the breakfast fare and coffee were all good. I do not frequent McDonalds's and when I do, it is generally for coffee or breakfast. I do not know what this chain could do to win more of a following from me. read more

This is the second time I ordered a big mac deluxe from this location and received a cold, hardly edible burger. No , cheese no bacon. What is the point of confirming of what is on it with the cashier at the point of payment and receive this rubbish? read more

Absolutely the WORST McDonalds. Placed my order, received it quickly enough, but the burger was wrong. Let them know immediately and waited at the counter for my replacement. Watched many people get their order, watched many people return their order. Watched management and crew walk past me. 40 MINUTES LATER I'm still standing there when I'm given my entire order again instead of just the burger I asked for. Asked for a refund and was SHORTED on that. I will never set foot in this location again and I wouldn't advise anyone else to. Go to the one on 45 and Rayford instead. read more

Ordered buttermilk tenders and fries. They said they were out of tenders after I already paid for the food and asked if I wanted anything else. I said to let me have two Mcdoubles instead of the tenders. Then, they wanted me to pull off to the side and wait for the order so they could work on another customer's order. This is very rude and unprofessional service. I finally said screw it and told them I wanted a refund. They didn't give me all of the money back so I alerted them again. He was like "Oh you still didn't want the small fry?" I said "No I asked for a refund." It literally took almost 5 minutes just to get a damn refund! This is the worst McDonald's I've ever been to. If I could give them zero stars I would. AVOID. read more

Not Friendly workers. Didn't listen to our order and then proceeded to have an attitude when we asked for clarification. Lacked requested sauces. Terrible drive through experience. 0/10 would recommend. read more

Terrible service while in the drive thru, I've worked in the service industry my whole life so I'm very easy going and understanding, but when I pulled into this drive thru I was given unnessesary attitude and treated like they'd prefer I didn't eat there, will drive to another location next read more

After the third time of trying to order 2 large unsweetened iced tea's and each time the drive thru attendant saying "what" in a very aggressive and rude manner, I decide to go in and order. I use the kiosk only to find no paper in the machine after it tells you to take the receipt to the counter to receive your order. Once I finally get my Tea, one is overflowing all over the lid and the other lid is dirty. I ask for a manager only to be given another work that was not a manager who could only say "I'm sorry". People only complain to hopefully see improvement, I'm pretty sure my complaint fell on deaf ears. read more

This mcdonalds is so slow and i went at midnight when it was supposed to be 24 hours and the lady that was mopping was ignoring us at the drive through window. read more

This McDonald's location is pretty good. Everything was nice and clean, the workers were pleasant, and the food came out quickly. They even brought the order out to my table which is something I haven't seen at a McDonald's location before. read more

This McDonald's is clean and we'll managed. Plenty of parking and next to a gas station. read more

McDonald's - Close to everything you need! - Fast Food Near Me - Spring, Texas

This place is supposed to have a 24 hr drive thru and yet every time I've stopped by on the way home just after midnight I've been told they're closed to update the system. If this is the case why doesnt the drive thru light say closed? Also how is it that this happens several times a week? The last time I did order food here. I got a spicy mcchicken and had to throw it out because there was a bone thing in it. Grossed me out. This is a horrible location. DO NOT GO HERE. read more

They were having trouble with their debit card machine, so instead of making me wait while they fixed it, they gave me my food for free! Very polite and friendly staff read more