We've grabbed lunch from this location before and it's the service that we've come to expect of McDonalds. Until we went for the early morning breakfast - we were so pleased to find out they were 24h so we could grab breakfast before our 6am flight and not suffer Skinny Pancake BTV. We ordered on the app overpaying a ridiculous $28 for 2 egg mcmuffin meals, oatmeal, bacon and an apple pie. We should have known not to order the apple pie - there is always an apple pie issue and they never have them available. 4:38am and we're told we have to wait 10 minutes for the apple pie so we wait and wait and wait. And then 4:50am, we are told they are burnt! So they give us cash back and we end up having to spend $17 for a Skinny Pancake crepe. read more

This location was laughable it was so flawed. First, who ever heard of a Mc Donald's with no drive through? This is one of those stores that has the kiosks where you order and pay. If it worked, that would be great. But people still want to walk up to a person and place an order. Food came out slower that you'd expect and the manager looked frustrated. It was not even that slammed with patrons but this place is a mess. That's ok because I go to this brand maybe twice a year. Oh, and the fries were cold after a five minute trip home. Of course. Why not. read more

First time ever that I've been told that they don't give free refills on iced tea. That's a complete fail on my count. Also the first time I've ever said to avoid a place, but based on their lack of refill policy, I suggest you avoid them! read more

This place sucks!!!! twice in a row now I've gotten the wrong breakfast. I ordered big breakfast with hot cakes and steak they gave me a sausage then didn't again and this time they took their damn time fixing my order which by the way took so long I walked out. I have 15 minutes for break I was there 30 minutes waiting on my order. I stopped going to the one in Essex for the same reason now I'll never go to this one either. service has taken a nose dive thisnyounger generation move like they have no where to be and are slower than molasses!!!!! never again fix your service or start firing people your image is taking a hit!!!! read more

Waited 45 mins for them to get my order wrong. Staff seemed unsure of how to operate, and manager did nothing.

Pay more, get more employees, we waited 20 fn minutes for 2 fn happy meals. FFFFFFFFFFF

slow as FUCK!!! takes over 30 minutes when it's not busy. over an hour when it is. Go anywhere else for your food.

Not a traditional McDonalds. No soda / ice bar, garbage piled up at cans. Men's bathroom was dirty womens was ok. Food was timely and ok.

I ordered a Quarter Pounder "Deluxe" with NO cheese and a side of Buttermilk Chicken Tenders. It didn't quite smell right when I got to my car; I just assumed there was a smelly dumpster nearby. When I got home and opened the box--with the attached print up with NO cheese taped to it no less--sure enough, there was cheese. It was also cold, soggy and smelled horrendous--like when rotten garbage is burning. I do not feel safe eating anything from this location. I threw all of it in the trash. There's something rotten and wrong at this location. read more

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They can never get an order correct and Uber is never willing to make things right. Would never recommend, it's not worth the hassle and theft of money. read more

Would be great when I ask for a newly toasted bagel and not a shitty grumpy attitude. Even charge me more money just to not get a brick for breakfast. Worst mcdonalds around. Should fire that old lady. When a customer wants something fresh you don't bitch and cry you fucking cook it. Not that hard must take like 30 secs. read more

Need more help. 9 am on a Saturday and one cook, one front man and soooo slow!!!! Took 15 minutes to get fast food.

Was half way through my chicken sandwich when I found out it wasn't even kind of cooked. This is the most disgusting thing I have ever been served. Safe to say I will not be going back. read more

McDonald's - Crispy chicken sandwich - Fast Food Near Me - South Burlington, Vermont

There is no drive through so I had to get out of the car and go inside. I saw a guy go to a window but there were lines on the ground meaning people could also park there. It just looked weird. It was convenient they were open at 5:30 am since I had an early morning flight. So I grabbed an egg mcmuffin. I did see this McDonalds sold muffins that you normally find at a Dunkin Donuts. I guess McDonald's is trying to compete with therse other stores and grab a larger share of the breakfast market. read more

So I'm downgrading my review to one star from two. The staff never really seems to have it together. I ordered two bacon mcdoubles and received two bacon and cheese sandwiches, with ketchup pickles and onions. read more

McDonald's - Two bacon mcdoubles with no burgers on them. - Fast Food Near Me - South Burlington, Vermont

Most of the time the food is not hot or fresh tasting. Feel badly for the staff in there who seem to really try to deliver good service but the place is poorly run and looks really old. I've waited almost 1/2 hr on Friday or Saturday night to be served. No drive through. read more

Rude! Rude! Rude! My mom (who is 71 years old and partially deaf) and I had to bring our dog to the emergency vet in Williston tonight around midnight. I was driving and asked her to call this McDonald's to see if they are 24-hours or not. The first time she dialed I heard them answer just as she hung up, so she redialed (ONCE) and the McD employee answered and was yelling into the phone "If you prank call us one more time we're calling the police!" My mom couldn't tell what was being said, but I heard it (as she uses speaker phone) and I said we just wanted to know their hours. She said we had called 13 times and was going to call the police. I said it wasn't us and she hung up.... We found out they ARE a 24-hour location, so after finishing with our dog (she is ok) we went to that location and I told the gal that took our orders what happened. She was not amused and I felt like she was killing my soul with the sour expression on her face. read more

McDonald's - My mom and Clover.... Clover had eaten a toxic number of grapes, hence our late night visit. - Fast Food Near Me - South Burlington, Vermont

Luckily, there are no other places open in South Burlington after 5 on a weekday so McDonald's it is. It was very trippy to drive around the building and see a window, but not be able to order from it. You see, S. Burlington has zoning laws that prohibit fast food mofos from taking over and making their beautiful green people into fat green blobs of shize. So, instead of a drive-thru, they have a walk/bike-thru. The fact that they have a 24hr fri/sat service tells you a little bit about the neighborhood. It's dead quiet. The inside is even nicer, there were lots of teenagers just hanging out by the fireplace watching sports on the plasma and doing homework! I however, came for the free wifi and hot apple pie mashed into my softserve in a cup...mmmmm. The server girl was about to give the people ahead of me the last of the fries under the lamp, but told them that she'd fry them up a fresh batch if they waited. Who does that? I've been served so many cold, soggy, or undercooked fried in my life it's ridiculous. The fact that the website puts the managers, name number, and email form down shows that they're trying to take customer service seriously. I'm very impressed with the changes some McDonalds franchises are making these days. Almost makes me want to come back. read more

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This picture Explains how the food looks and taste I have nothing more to say then this. I am rating this as a fast food restaurant and to steer away from here. Bathrooms and kitchen look clean and seating looks clean as well. It's right in the middle of town so a lot of creepy people come in and some that look "shady". To end it they had a sale on the pie and it's was dry and gross and made me sick to end it off never eat fast food it's not worth! read more

McDonald's - Apple pie - Fast Food Near Me - South Burlington, Vermont

Remember when this used to be an experience? Now there is no service and no people who care. I guess optimism got the best of me today and now I am out $13.50 and reluctantly inspired to go on yelp and write a review about Mcdonald's. We don't even have counter people greeting you. A kiosk or app for ordering cold old food. Please if you have enough time to waste to read this, don't waste your time going there. read more

this place is a jokeeeee. like these people are out of their minds if they think they deserve to be paid as much as they are. i order PLAIN mcchickens. came packed with mayo and lettuce. order a hamburger with ONLY lettuce and tomato and it comes with everything on it. and the sad part they don't even have a drive through so how are you gonna mess up this bad when i'm directly in front of you telling you what i want. garbage is what this place is. read more

Positives 1) Open 24/7, not many open late in Burlington 2) UVM college ID means you pay ~$3.67 for Large Fries, Medium drink, and ANY (yes... ANY) sandwich on the combo menu. Fish fillet and premium chicken sandwich lovers should rejoice. 3) Had a promo where 1st 50 pple in line at midnight get a voucher for 24 weeks worth of free Big Macs (That's equilvalent to $90). Yea. So this is where I go if you're starving at 3 AM on a weekday. read more

Manager lady is literally screaming at employees and customers. Not great at all. Poor service, super slow.

Oh wow, I'm reviewing ANOTHER McDonald's. Joy. This place, like a few others in the area, has had a facelift in the past few years. The interior isn't bad. It's nothing superb either. The food...yeah it's fast and typical but nothing special and certainly a pass with Al's French Frys just a short walk away. Drive Thru? Nope. Outdoor walk-up window. (??) So they couldn't support the capacity of a drive-thru here or they needed a permit? Not sure I get this walk up window thing. Never used it. The help is kind of helpful here. Last time I came in here the girl at the counter took my order and then followed up with a question to the manager if it was "10 o'clock yet?" (it was like 7pm). Clearly not thrilled with her job and her total lack of enthusiasm over my patronage showed. The manager was helpful though in making sure everything ended up in my to-go bag and offered a drink carrier as I needed to get 3 fountain drinks here. The self-serve fountain area is kind of a mini-disaster here although everything worked. I actually wrote this much about McDonald's? I need my Yelp head examined. read more

Service is poor and food is messed up often. Tends to be a hangout place for the homeless. Inside is nice but many changes should be made.

Open 24/7 is great in a city where most every other eatery closes in early evening. Burgers came out hot but wrong even though the stickers on them had the right customizations. Glazed chicken had enough glazed and were fresh. The box the chicken came in was covered in sauce inside and put. Fries were hot and fresh. Soda fountain area was messy. Floors were sticky and visibly dirty in the seating area. read more

Super busy tonight, and while one girl was busting her butt getting orders out, the guy behind the register squats down behind the counter and starts playing on his phone. Super-busy-girl notices and asks him to please get off his phone. He shakes his head and continues to play on his phone. She then tells him to go out back then, as it was disrespectful to the customers. He again shakes his head no, continuing to play on his phone. He should be fired. She should get a raise. read more

Couldn't try the food. Too many kids and stoners playing with the ordering kiosks. Couldn't order at the register. One kid's on the phone while the other is laughing eating french fries. Way to isolate your demographic, McDonald's. read more

...somebody in there is eating all the hash browns & straws today bc we didn't get any... lol check the bag before you get back on the road

I love this McDonald's! I was really surprised because lately McDonald's has been slacking but this one was amazing! Me and my boyfriend were visiting and the McChicken was the best I've ever had. It was actually fresh, hot, and tasted amazing like actual chicken. We also got breakfast and the egg McMuffin was amazing! read more

I swear they don't listen... I have allergies and specifically ordered without specific things and got home to find it full of everything I asked to not be on there. Just pay attention to the order... so simple. This has happened every time and made a point this time because I've been giving them the benefit if the dub it but it's too much at this point read more

The most joke of a fucking establishment I've been to in a long time. Not sure if I have to say much more than that after stressing the importance of my Sweet N Sour sauce for my 20 pc McNuggets they forgot it. Boycott this McDonalds at all costs. read more

Great place to have breakfast in the morning. Very quiet, friendly atmosphere. Dininig room tv always has news playing. Wi-Fi available. Open 24hrs close to airport and shopping. read more

I thought the food was done well "higher end for McDonald's" Staff was working hard and professional. Clean inside the restaurant and restroom. I was worried about some of the bad reviews I read. I was pleased that this wasn't the case. I'm giving them the five stars I think they deserve. read more

One of the better mcdonalds. Options aren't healthy but I don't think that anyone goes to mcdonalds to eat healthy. Service is better than average mcdonalds service. read more

just got the best oreo mcflurry of my whole life from the black woman with long eyelashes thank you

Had a horrible experience at this McDonald'.s The crew person was very unfriendly, missed things from the order and my Lobster Roll had a hair in it. The Iced Caramel latte tasted like milk, and not coffee or Caramel. I would proceed with caution when visiting. read more

It was the only McDonald's I had ever seen without a drive thru but we were in VT so we just assumed the hippies took it out to save the planet or something. Anyway, I went inside to order and just for fun and curiosity sakes I asked the young girl at the register why the drive through was not in service. She had a long stoner pause and finally said "They told me but I just can't remember why". Alrighty then. Funny place that Vermont. Kinda like San Francisco. Most people you meet seem drugged up on something. read more

I went to mcdonalds on thanksgiving night after driving all day and the staff was super fast and everything came out hot and perfect, props to you for being awesome on such a busy night read more

Visited this place three times during my week long stay at Double Tree hotel, I was trying to stretch my budget. The service was very good and enjoyed my meals however the self-serve fountain needs a major cleaning. I smell the familiar odor, it told me that it was not cleaned. read more