Yesterday I had a sweet tea with my order (luckily I took a sip while there) well I tell the girl at the window it tasted biter and old. She says oh yeah we know. ‍ I'm like take this back and give me another drink. If you know the tea is not tasting great why not just let customers know this before we order it. And just say our machine for sweet tea is out of order today. I'm sure I got the surcharge on the receipt anyway for the drink. This McDonalds can never get their together either close it down or show some pride in what you guys are doing! I happen to live down the road from this sorry McDonalds so I go here because of the convenience nothing else. And yes they always get my in person order, at the drive thru order, and online order wrong. But they are good at charging money for greasy food, old tasting food/drank, and mediocre food at that. Do the orders right people or clock out, close it down and just go home already. I'm exhausted trying to call out all you guys for doing wrong on my order's every time. ‍ read more

Used the mobile app and as always, missing food. Not sure how you "forget" 1 of 4 items. The item wasn't sitting on the counter like last time, so wasn't just a packing oversight. I must be a glutton for punishment as I've never had a complete or correct order here., but always come back for their breakfast sandwiches. With typical McDonald's daily volume, $5-$10 of missing food from each order adds up after a while! Fraud? read more

Place is a garbage dump. Overflowing trash, dirty bathroom, broken soda machine, rude staff, over charges for items, $1 for a cup of water, surcharges for soda, no free refills etc. They deserve to get their franchise pulled. I go roughly 3 times a year and it is worse every time. This franchise is why McDonalds is losing to other chains. read more

McDonald's - Broken soda machine - Burgers Near Me - Seattle, Washington

Ordered breakfast Steak Egg Cheese Bagel gonna have to say that the correct name should be "Cardboard egg cheese bagel" meat patty extremely dry... When i said dry I meant dry like CA. Actually not that dry more like de Sahara. read more

McDonald's - Steak Egg Cheese Bagel - Burgers Near Me - Seattle, Washington

Its 90 degrees. I paid 12 dollars for a single burger fries and 4pc nuggets and cant get a free water? These once we're all dollar menu items. read more

Placed a mobile order and got there 10 minutes before close, cutting it close but that's why I placed the mobile order. I get there and sit at the speaker thinking they're busy or dealing with the car in front of me (who got their order!) then they shut everything off. I drove around and all the employees were hiding in the back. I tried knocking, then tried calling. When I called I was met with "Oh well we're closed now" no care in the world. It wouldn't have been as big of a surprise if they at least had the courtesy to tell me when I was waiting at their drive-thru. Just say hey sorry we're closing... burners are off... whatever I would've understood, it's the animosity that makes this store a one star. read more

THEY DID NOT GIVE ME FREE WATER Burger King is 10 times better they gave you free water do not go here for water

Five big beautiful stars goes out to this McDonald's location. This particular location is super clean, well-maintained and updated. Pretty annoyed by the negative reviews regarding this neighborhood McDonald's location. Folks, just remember that during the height of the Covid pandemic the hard-working people at this McDonald's location fed you and your families. I was super hung over today and McDonald's literally saved my life. I want to thank each and every one of the employees who bust their ass every day to serve the community great fast food. Packaging here is all recyclable and compostable (including the straws). A HUGE PLUS! read more

See all

The food is the exact same at any other McDonald's. Not good not bad but super consistent. I know exactly what I'm going to get when I come here. The restaurant was ok. The tables were clean. They got my order right. I just always feel off after eating McDonald's. But all and all not terrible. When you go to McDonald's you know what you're going to get. The prices are way out of line though. It is as expensive as going to a much fancier restaurant. But you don't get the quality. You don't get what you pay for here. Same fast food burger for an insane price. read more

We always have the best drive-thru customer service at this location. I believe the girl who served us is also named Alisha. She served us and was so kind. Had to give the girl a shoutout! read more

McDonald's - a close up of a cup of ice cream - Burgers Near Me - Seattle, Washington

Man, I hate writing poor reviews but the few times I've been to this McDonald's I have never had an order received correctly. I never even order much. I can't eat here due to food allergies but I have, on a handful of occasions ordered my kid a happy meal. For instance, today I ordered a chicken nugget happy meal with apple slices and apple juice. Apple slices were not included. I know the employees work very hard and the food is available lightening fast, but I would rather wait a few more moments than keep receiving incorrect orders. With the lobby of this location closed, it's not even worth it to wait in the long drive through line again for the correct order. It's just a bummer. read more

I've been here a few times and had decent experiences, but unfortunately this time they forgot two of my pies, they forgot one of the patties on my double quarter pounder, and then left out my barbecue sauce for my 20 piece chicken McNuggets. We had to go back in twice because the first time they corrected the double QP and still left out the two pies they forgot. The person who was taking orders in drive thru kept talking over us while we ordered--honey, let the person buying the food speak. I will likely never be returning to this location. These people can't even get a single item right. read more

So, I went through the drive thru and was horrifically abused by the man who said I ordered three big mac meals when I only ordered one. He had no name tag, no mask and he refused to take my coupon. Then he called me fat when I said his service was bad, and proceeded to give me the finger and the other women with no name tags were laughing as this was going on and he ran to the cash wrap area where they were and gave me the finger several times. THE DISTRICT MANAGER IS A CRIMINAL FOR ALLOWING PEOPLE TO NOT WEAR MASKS AND BE COVID SPREADERS HERE DURING A PANDEMIC AND OBVIOUSLY ADVOCATED THE ABUSE OF CUSTOMERS HERE. McDonalds Corporate are full of abusive, disgustingly unprofessional people who did nothing about my case. TALK ABOUT DISGUSTING PEOPLE....WOULD YOU TRUST EATING FOOD AT A PLACE LIKE THIS? I THREW IT OUT AND NEVER GOT MY MONEY BACK. read more

Ray Kroc is a Fast food God. Greatest thing about McDonalds is it tastes the same worldwide... As for this location it's a small location, clean and friendly help. Food is what it is but that new buffalo sauce for the nuggets is my new vice! read more

See all

We have been eating food from this place like on the regular. Always order $50 worth of dinner for the fam. Well this time we didn't get our 20pc nuggets. I drive all the way back up there on a dark, cold, rainy night because my son wants some chicken nuggets! They asked for my receipt, which I didn't have (I declined the rcpt, guess I should keep those dam mcd rcpts). They remembered me coming through. They said we don't have any extra food, we put a lot of food in your bag, you must have got it all. They wouldn't give me my dam nuggets... why tye F would drive all the way back up there for some free dam nuggets. Assholes. Not like I'm a kid looking for free food. I'm a typical 48 yr old dad and husband. Passes me off. I don't need no free nuggets, you guys ripped me off. read more

I have no shame in admitting I love McDonalds. My go-to is the 2 cheeseburger meal ($7.96). The food tasted the same as other McDonalds, but I was confused to see a paper bag of fries instead of the familiar red holder. I don't know if maybe they are getting rid of the red holder, but I felt I was getting less fries than I deserved. And I deserve all the fries. read more

McDonald's - 2 Cheeseburger Combo $7.96 - Burgers Near Me - Seattle, Washington

Becareful at this location food its not that good, I had call them back cause my food it was raw the person who said it was the "manager" say they didnt have any problem with their machine, but anyways dont waste your time on this place itsn worthy getting food poison or something else. read more

McDonald's - A Raw Quater Pounder! - Burgers Near Me - Seattle, Washington

Clean location. Service as expected. Lots of entitled white people give this place bad reviews. Maybe they should go behind the counter and work from 6am to 11pm. That would be a good day. Good Big Mac! read more

Some of the employees are competent. The ones today were not. Cashier ran my card and directs me to second window. Person at second window says there was a problem swiping my card (no issue with my card, cashier ran it the wrong way). Then I offer to pay with cash to save time and also because I don't want them running card twice. Person at second window then complains about me thinking I can't understand her--I can. Not cool, and not my problem--wouldn't have happened if cashier ran card correctly in the first place. I pay with cash and second employee sends me off without the milk I paid for that comes with the happy meal. I get that it's not an easy job but seriously, don't take it out on customers. read more

This review is for the service. I went through the drive thru, and the cashier sang my order to me as she handed it out through the window. I think that's the best you can get when it comes to a happy employee at a fast food chain. Also, the order was correct and the fries were freshly made. read more

I have gone here off and on since it first opened. I remember when it was an empty lot. As the pandemic occurred, it seems service has gone down slightly. I realize you cannot always hear well through the drive thru speaker, as I worked fast food before. I requested my drink increased to a large with my meal and they must not have heard me correctly. I told the person at the window when I got my drink I ordered a large and then asked if they could just give me a large and charge my card, but they said look atbmy receipt and just handed me the drink with no customer compliance of correcting the order. The owner of the store has always been helpful in resolving issues in the past. I have even had things stolen when left here by mistake from middle schoolers. The food is the same everywhere so quality has not gone up or down. But it would be nice to correct a mistake This has happened more than once. read more

We wanted to order a Fortnite burger, but dine in was closed. As such, we tried to walk through the drive through, and these inconsiderate pricks had the audacity to IGNORE US. They lost a paying customer today read more

They were 3 minutes from closing, we didn't know because Google says it closes at 11pm and it was 9:57pm. When we asked for a minute in the drive-thru to figure out what we wanted, she told us "well, we close in 2 minutes" ... really frustrating when you're not closed to remind me that you're closing soon. Went to order a double quarter pounder and was told that they only have one patty left... so we backed up and just left. I will translate that as they don't want my business anymore. read more

DO NOT USE MCDONALDS. I have previously obtained video evidence recorded on my phone of cross contamination in one of their big resteraunts. and they also got 12 of my orders wrong, despite me disclosing I have allergies. The restersunt refused a refund and when I contacted the complaints team, I was offered £25 in vouchers, later revoked by another manager because I have "already been compensated before". It is awful customer service, and I have been treated extremely unfairly, a company that turns over £52,000,000 a day can't even rectify this health risking mistake! I am taking it to the newspapers. Disgusted, I plea anybody to never eat here. I also have got in touch with an ex employee, who has disclosed to me some of the serious health risks she secretly photographed in her time here. I am disgusted. read more

McDonald's - Burgers Near Me - Seattle, Washington

One star is generous for this place. If I could give zero stars, I would. This McDonald's is a case-in-point example of why the company is failing - unfriendly and disinterested customer service, inconsistent quality, and overpriced, underwhelming product. You won't find many of the nationally advertised McDonald's deals at this location. And, if you do, you can bet they will be a $1 or more expensive. What you will find, however, is a price-inflated menu designed to fully take advantage of the captured audience of WS High School students coming from across the street. You'd think you were in downtown Seattle rather than suburban West Seattle based on the prices charged here. Even the so-called "value menu" has maxed out prices. As for service - well, don't expect much. The folks working here seem to be too used to dealing with the antics of high school students so you'll be treated the same. Be sure to check your order before you leave - getting an order right here is apparently pretty tough for some reason. And if they do mess up, don't expect it to remedied quickly or to your satisfaction. Overall if you have to have McDonald's, I urge you to head south to Morgan Junction or out of West Seattle entirely. read more

This review is more of a heads up and warning to others who find themselves driving down California and with a craving for hot fries. Save yourself the headache and stress and just keep going. I've been to this location 3x and each time has been a lackluster experience. The wait times are crazy long, the food is never fresh and hot and they sometimes mess up the order. The only positive is that the staff is for the most part friendly, which doesn't help your food be hotter or ready any faster, but they're friendly, so that's what the 1 star is for. It took me a few visits to realize I was wasting my time. Don't be me. Just keep driving. read more

This is a franchise location - with higher than normal company store prices. While the food is pretty much the same as you will find at other McDonalds - this location will also give you some attitude! (and not in the fun way) NOTE: This place can and does get inundated by school kids around lunch time, so beware! read more

I'm loving it is your motto- but I'm not loving it. Let's begin. We pull into the drive thru and wait there for someone to take our order. But it took about a minute for anyone to say anything on the speaker. Off to a great start. We pull up to get our meal (the 2 cheese burger meal) and wait 3 minutes. There is no one else in line, so we're wondering what's going on. Finally, we get the meal and pull away, heading west. We open the bag, and each open our "cheeseburgers". I kid you not- there wasn't even cheese on both. They looked like flattened sandwiches that had no flavor at all. The name of the meal is called "2 cheeseburger meal". Smh. read more

I've been waiting at this drive thru for 20min and just want out. Don't even want my food anymore. This is not the first time. Never again.

Average McDonalds. In regards to the other reviews, the prices are bound to increase with time (and the whole increase in minimum wage thing). Lots of kids at this site but service, food, and cleanliness was average. So 3-stars. read more

I ordered a few ice cream sundaes with Uber eats and it is SO slow!! It's very annoying. Still waiting on my ice cream sundaes I ordered over an hour ago. They are 1 Mile away. How hard can it take to prepare 3 sundaes at 9:30pm. read more

This McDonald's is consistently terrible. I typically go out of my way to go to a different one, but today I was in a rush. Ordered breakfast for the family online for pickup. Both breakfast sandwiches had large pieces of egg shell in them. No sauce was provided for any of the burritos. We are also shorted 2 burritos. read more

WORST McDONALD'S EVER!!! I'm disappointed that Yelp is not allowing a zero or negative score. Consistently luke warm or cold fries. Because of it's location I have been reluctantly going here for years. I have hit a breaking point and will no longer spend a penny at this location. My 7 year old wanted McDonald's for her birthday meal so I spent around 27 bucks for 4 adults and 2 kids. Among other items, I bought 2 large fries and a happy meal for my girl. So of the 27 bucks, around 7 or so was probably toward the fries. They were cold and awful. Like usual. What ever protocol corporate has set up for franchises to follow, is clearly being ignored at this location. I could go on and on about my experiences over the years here, because it's more than just awful fries. But I know if this review is too long it won't be read. So finally... I changed my mind... WORST RESTAURANT EVER!!!! read more

Promotes ALL DAY breakfast but when I showed up at 6PM they didn't do any breakfast besides a McMuffin. Lazy workers, bad service. Recommend anywhere but here... read more

Their fries always fucking suck at this location. And their prices are high here compared to other McDonald's.

I was hammered and bought some nuggets and have had an erection ever since. Considering I hooked up with a high school crush last week and couldn't get it up- I had to give this location a mediocre rating for their awful timing. Who knew mcdonalds was the McDicks of the bedroom?! Thanks for the intro tonight brother. Until next time- I save I a perfect review read more

This McDonald's store charges more for most items than ones outside of West Seattle do. Why??? Is West Seattle an affluent neighborhood for the owner to charge a premium? If you're hungry and want fast food, there are some good alternatives close by, including Marination on Alki and the Jack in the Box on Admiral Junction. read more

My children were at this Macdonalds today. My son was playing around with a set of keys when they went over the fence that surrounds their dumpster can area. When we asked to go in and get them the manager flat out said it was not his problem and that he didn't have the time or employees to help. I had to raise quite the issue to be let in. So 30 min later, I was finally let in and they were not there. Both of my children swear they went over the fence! I asked if I could leave my number so if they were found they could let me know. He said, once again, it was not his problem and called me honey!! Lol I already had a problem with this location as it is over priced and the front person is always an ass! Not worth it when a short drive to Westwood village you can get kindness and good fries! read more

went here today.....along with burgers, ordered large fries...fries which were probably cooked three days ago also came cold...holy smokes, anyone eat cold fries. McDonald French fries are almost always really good. I don't come to this McDonalds too much, but have had some problems in past, with wrong food, etc. I bring it home so too much trouble going back with complaint. read more

The service was horrible, the cashier had a huge attitude. Not very friendly or fast. Fries were way too salty took a long time to get food. Wish I would have went somewhere else! read more