A solid 4-star experience, especially for a fast-food sub shop. Orders are made fresh, portions are…read moregenerous, and the quality is consistently better than your average chain sandwich spot. Ingredients taste fresh, and the staff generally keeps things moving without feeling rushed. Nothing fancy here, but it delivers exactly what you want when you're craving a dependable sub. Clean, efficient, and reliable--one of the better fast-casual options on Saratoga Road

Tried our newly opened Jersey Mikes and it was delicious. For only opening a few days before we…read morewent they were on top of it in terms of quality and pickup ease. I got there a few minutes after my order was set to be ready and it came out to the to go section as soon as I walked in. My husband and I both got the hot chicken subs (Buffalo chicken and CBR), both were fresh and delicious. I love jersey mikes so it's good to have one so close to home now, especially for the ability to get fresh hot subs!

I'm disappointed. They forgot my spicy nuggets in my order, then when I went back to get them…read more. they gave me regular nuggets .

Food was taking longer to get than expected, didnt get a straw with the soda, no bleu cheese with…read morethe nuggets. Service wise, why would you give this really stupid individual bags and not label the bags? I almost got two bags of food and I said exactly what I had ordered and this guy stupidly told me biggie bag... multiple times, wasnt even close. Then he came back over rambling about something.. and luckily what was in the bag was my order.

Always a solid choice…read more Food was greasy and delicious! Service was quick and easy. Ambiance was busy for lunch, but prices were high like always. A La carte items

Terrible staff they are disgusting dirty rude and disrespectful people I was waiting for them to…read moreget me my change the left the register open and went to the back room somebody could have reached over and took all the money out of the register

Price is still reasonable for a burrito that's why I gave it 2 stars. However, the last few times I…read morehave ordered from their LIMITED menu it was disgusting. The steak is chewy and inedible, this is what happens when greed takes over a once great food chain. Unfortunately, I doubt they will be around much longer.

Ordered on line. I ordered a ckn burrito and it cameras a bowl. with wrong add ons. White rice…read more no black beans beef missing corn salsa And no chips cruder and we were charged my bfs ckn bowl missing black beans brown rice and was given beef. The counter help at pick was lacKadaisical about service and checking order. Order was missing guac that was pre ordered. The din area was messy and full trash. Not good !

Horrible waited inline over 20 minutes after ordering to get to the window and be told…read moreThey are out of beef... do I want chicken.. if i wanted chicken I would have ordered chicken. I love taco bell but this one at this hour is horrible!

They had some growing pains when they first opened up but the staff has always polite. Ran in again…read morelast week during a snow storm--they were fully staffed, as nice as ever and the orders came out hot, fresh and correct.

worst experience ever regarding customer service. I…read moreordered a classic chicken sandwich , but I was given a crispy chicken sandwich instead. I immediately noticed the mistake (I was still at the counter). The manager refused to change my untouched sandwich because the receipt indicated a crispy chicken sandwich. I explained that the worker must have rang up my order incorrectly ( the same thing happened the prior week). the manager ignored me and would not change my sandwich. for 10 minutes, I remained at the counter, at this point I'm yelling at the manager to provide service-- the correct sandwich or a refund. the manager continued to ignore me. she refused to give me the correct sandwich or refund my money. I finally had to leave because I had to get to work. I left without food, the manager kept my money ( in essence, she stole the money from me). the only reason I did not call the police ( for petty theft) was because I had to get to work.

I had ordered an original chicken sandwich and a medium sweet tea. The sandwich was fine but the…read moresweet tea tastes off as it had a fishy taste. It was disgusting honestly.

After reading this food critics article -- "I Asked 6 Chefs…read morefor the Best Fast Food Fried Chicken, and This Classic Won by a Landslide" By Karla Walsh Allrecipes I headed to the closest Popeyes to pick up lunch for my 20 year old grandson and me. The article is based on critiquing nationally available fast food fried chicken. Six experts selected a winner, and it was Popeyes Louisiana Kitchen by a landslide. Here is their justification: "When it comes to fast food fried chicken, no one does it better than Popeyes. They've really nailed the salty, peppery, crispy coating, adored by this Southerner. Plus, Popeyes chicken is always juicy and tender, even the breast pieces, which are often dry at fast food places. The moistness they are talking about is likely due to the 12-hour marinade the brand boasts about on its website." Another Excerpt -- "Popeyes' crust really knocks it out of the park. It has the crispiest breading that's never soggy, greasy, or underseasoned." No wonder Popeyes came out on top during our team's taste test, too." At the drive thru, we picked up our order of Crispy Chicken with Louisiana Seasoning and Wings. Shortly after, we concluded that the fried chicken was even better than KFC and way better than Chick Fil A. We agreed with the experts who wrote the article. In addition, the bone in and boneless Wings from Popeyes were also excellent. And the Sauces! The Mardis Gras and the Sweet Heat dipping sauces were outstanding.

The service could definitely be improved. The only people who deserve any recognition are the cooks…read morein the back. They work so hard and it all gets missed because the front house service is that terrible. The ladies at the registers do not care if you have been standing there for more than five minutes before they acknowledge you and when they do they give the feeling as though you have bothered them. It really is sad because we have been going to this Popeyes for over 10 years but we stopped about 2 months back because of the terrible service. Mobile ordering is a sham here because they will say the order is fulfilled five minutes after placing said order but then you get there you have to wait another 30 minutes. When you do get your food, it is never correct. I have never reviewed another restaurant but I had to for this Popeyes because of how bad their service has gotten. All the credit for good food goes to the cooks in the back! Your cooks do an amazing job!