I think it's rare in general for McDonald's to receive a 5-Star review but I was beyond pleased with my experience. I waited to place my mobile order until I got to the store just in case they didn't have the smoothie machine running, but not only was it running, they had ice cream, icees and all of their pies as well. As soon as I hit send she got my fry and made my drink I literally got my food and smoothie in under 2 minutes and I wasn't the only one waiting. I love how they were giving out all of the drinks to the orders as soon as they came in and how courteous they were. read more

McDonald's - Large fries - Fast Food Near Me - Savannah, Georgia

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An absolute mess of a place. Homeless shelter where people sit and beg. The staff do the best they can within their limited means. Don't even think about doing a pick-up order here. Items are stolen on a regular basis and a ton of confusion will occur when you try to pick up the missing items, leading to you having to contact Customer service to get your money back. A SUPER STRONG PASS, on this place. read more

Mc crispy was raw and not cooked through all the way it was just raw i would not recommend this place to anyone absolutely terrible! read more

McDonald's - McCrispy - Fast Food Near Me - Savannah, Georgia

Quite possibly the worst McDonald's I've ever been to. Older lady at the counter acted irritated and inconvenienced when I asked her for some packs of sweetener for my tea. Crowed lobby with lots of people waiting for food. Need to just close down!! read more

McDonald's - Fast Food Near Me - Savannah, Georgia

This McDonald's could use some work. They have a nice and convenient walk up window, but after waiting 5 minutes no one came over. When we walked inside there were several employees just standing around while customers placed orders at the kiosks. Once we got our food, we noticed there was a sign that said they were short staffed so you had to use the kiosks. It would have been nice if this was posted in the window instead of the workers just looking out the window ignoring us. read more

Came here today for a quick dinner. What a mistake. The place is dirty. Stuff on the floor and not one table was clean to sit at. They had a sign saying they were out of Big Macs. I ended up ordering something else. They are the most unfriendly people at this location. Zero personality. There was a line of people waiting and an employee was sitting on her phone. Definitely would not come back to this location. Not sure how ownership allows this. read more

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I walked in and there were 5 visible McD employees, later 2 more become visible - total of 7. Not one acknowledged my presence at the register or stopped their obviously fascinating conversations. One or two ambled about - seemingly without purpose. I attempted to gain someone's attention, failed and walked out. But by all means, raise that minimum wage because - so worth it! read more

We are back and better than ever, unfortunately cannot say the same about this McDonalds. We wanted to redeem this place but we cannot do so. Soggy fries and they were supposed to be fresh. Burnt burger no pickles. Nuggets are ok. Service was poor. Servers were rude to a man buying hot chocolate. If I could explain the ambience in one sentence I'd say "hurry up so we can leave". We've seen better McDonald's in downtown Boston. Unable go get your own soda, condiments, and napkins. Standard for a city but stricter here. Bare minimum operating McDonald's. read more

McDonald's - Chilling in the corner post horse carriage ride - Fast Food Near Me - Savannah, Georgia

Good was mid. You need to buy to use the bathroom. The slushy was made, but it took them 30 minutes to make it. I guess maybe a little bit understaffed but still very disappointed really crowded. Nothing really felt complete. Stars deserved. read more

McDonald's - Fast Food Near Me - Savannah, Georgia

WORST PLACE EVER. I came here with friends for a normal quick meal. When I received my food, the cashier was super rude and threw my food at me. When I asked for some sauce, she threw it at my bag. To make things worse, I ordered a lemonade that was just sitting on the counter and I didn't receive it until an HOUR later. I also ordered a frappe, but when I received my lemonade, they told me their machine didn't work. Turns out, their reason for the machine being broken is completely false, as they stated they just "didn't want to make them," yet I was still charged extra. Service was insanely slow for others due to the fact that ALL BUT ONE OF THE EMPLOYEES WALKED OUT. They had one poor worker doing everything. When they returned, the workers immediately started using their phones. The place is also SUPER trashed even though there's a sign that that's they mop every 30 minutes?? There are also BUGS as a CATERPILLAR fell onto my friends hair from the ceiling. I don't usually do yelp reviews but this place was genuinely a creation from the devil himself. Never come here unless you want McDonald's ruined for you. read more

Employees were taking one order at a time,and very slow service. An employee could not find a salt shaker for the fries, and used a fry bag to put salt on the fries. An employee was on her phone in the kitchen, standing doing nothing. The restaurant was super dirty, and the bathrooms were poorly stocked. They had no toilet paper in the holder, the toilet was off balance and not properly gripped to the floor. Employees were not doing their jobs, and were just walking around even though the line was out the door. Took 20 mins to get a soda. Just wanted to go to the bathroom but there is a code, so hopefully you don't need to go that bad because a snail can make food faster then these workers.The screen with order numbers on it was smashed in. Trash was all over the tables. This establishment is a joke, the franchise owner should be ashamed. read more

These staff members make more than hospital workers, teachers, firefighters, cops, and paramedics yet when tasked with taking an order all they do is yell "there's a kiosk". There was a line of approximately 12 people and the one functioning kiosk was in use and was slow and not accepting payment. It was obviously purposeful that they did not want to accept our order halfway through so half of us didn't even order. The bathrooms were blocked off even for patrons. I'm assuming this was due to them not wanting to clean them. The attitude in this establishment is unreal and really needs to be addressed. read more

McDonald's - Fast Food Near Me - Savannah, Georgia

Every time I come to the McDonalds at Berwick on the Southside, Savannah GA. they never ever never get my order right. there is always a 30 min wait in the drive through line. they are always out of some item. some machine is not working..if you go back into the store to get your money back or exchange it for the correct item you wait another 20 mins. facts:: you will never get it your way. read more

I don't really leave bad reviews but this place seriously needs to close down with all these bad reviews. We come in at 6pm and all the seats were already up. Everyone was told to order from the kiosk. There was no option to choose a drink so they were just giving ppl random drinks and would roll their eyes when customers asked for a drink change. One lady asked to use the bathroom and the girl screamed at her telling her bathrooms were closed but they were using it. 20mins later, they kick everyone out saying they're closing but they're not. Our guess is that they just don't want to clean tables and bathrooms. If these people are acting like this because they are underpaid and understaffed, then I hope management compensates them to motivate them to actually work but sadly I don't think that is. Pls save your money and don't come here read more

It's rare for a fast-food chain to get 5 stars from me, but this location earned it! We were greeted both coming in and going out, which was a nice touch. Our food was hot, freshly made, and in perfect condition. The staff was super friendly, and the location was spotless. Great experience all around! read more

When you go to McDonald's normally you know what you are going to get. While we all know McDonald's is not 5 star food we understand that it ia consistent gor the most part. Well in 47 years very few times the golden arches has surprised me. Today was o e of those times. We go in and use the kiosk to order. I do not I itially notice the amount of people standing i. The lobby upon arrival. The lobby is full standing room only. You might think Ronald himself was here but, alas, no the service was slow. Imagine Flash (the sloth) from Zootopia. Its like they were in slow motion. I ordered from the kiosk and my second I dictation this was going to be a bumpy rode was no receipt from the kiosk. I got the attention of what I believe to be the shift supervisor, to no avail she looked at me and kept working. So I waited for my food and waited and waited and waited. The youngan they had working the fries could t be ordered with staying on task. The lobby was bustling and the dude on fries was walking around and not at all worried about the fries. Once I gpt the food I immediately knew the bag was issuing some items. They forgot 2 10 count nuggets. Normally no big deal.but it took almost ten minutes to get someone's attention. Once I told the only good employee there, the young man at the cash register, he told the cook amd she had to drop some nuggs. Finally got the rest of my food and never once was approached by mgmt. Place was dirty and this might be the worst MCds in the world. read more

This place needs a major overhaul, with an ugly inside, and outside, look. This place could not be more uninviting. Service is slow, and the quality just isn't there compared to the majority of their locations. McDonalds should be ashamed of themselves to have such an awful location in such a historic, iconic city. read more

McDonald's - Fast Food Near Me - Savannah, Georgia

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I've never seen employees move so slow. There is a complete lack of urgency with every single employee here. It's like watching zombies make food. read more

I went to get food with my friends and we ordered on the kiosk and got 4 happy meals. We go to pick up the order and we see our drinks. the worker malachi was so extremely rude. after waiting 15 mins for a few happy meals, we went to the pickup area when he rudely told us to move. we saw our order and our drinks and asked him for them, when he told us our order number, which then we said "how was i supposed to know that" with a response of that "because i just told you" after more waiting he gave us the order that was supposedly ours, which then we told him wasn't our order. we saw our drinks and our order waiting and while we politely asked for it he would cut us off and walk away mid sentence. we asked him to be able to communicate with us instead of being rude, which he once again walked away . after more waiting we were given our orders and we asked for the drinks that were waiting around and he rudely slammed them down infront of us. other customers witnessed this and called his behavior "ridiculous". after waiting over 30 minutes for cold food he was still rude and blamed it on being short staffed. we also witnessed the fries being put into the container with his exposed hands, no gloves and no cleanliness. The whole situation took 30 minutes for 4 happy meals. read more

Save yourself the time, heartache, and displeasure of stepping foot in here. I can't even begin to describe the condition of this McDonalds from store, to staff, to food. Embarassing. read more

Ordered from Uber Eats and they didn't add half of what was ordered into the bag. They gave us drinks that we did not order, and left out of two 10 piece nugget meals and a Big Mac after waiting for an hour. When we called back, the workers tried to act oblivious and told us to contact Uber. read more

Horrible Horrible Horrible!!!! The service was just horrendous. Those so called employees did nothing but be rude and didn't help when the manager told them. Both women were rude ass hell and should never work with customers. It was so chaotic too like everyone was not getting there order and it was just the worst experience ever for a McDonald's. read more

I've never had a better experience at a McDonalds! They were so incredibly nice and truly fast! Not sure if they are under new management or what, but I'm very impressed! read more

I love this place don't get me wrong but when I order a McCrispy and get a QP/C... I am not happy. I was really excited for my food and when I opened the bag to find a quarter pounder with cheese, I was upset. But anyway, life goes on, I'll come back tomorrow and try again. read more

We walked in to order a breakfast biscuit but the odor was unbearable. It smells like we were in a large, public bathroom. We left within 30 seconds read more

No one answers the phone. We tried to place a large order and were left disappointed when it just didn't show. Called corporate since the store doesn't answer their phone and corporate didn't seem to care. The ice cream machine is always down (shock). For such a prime location you would think they would work harder on customer service. Not even consistent by McDonald's standards. The fact that this place is still open baffles me. The people that work here are either lazy and incompetent, or downright stupid. The only thing to blame here is either their parents or lack thereof, or the substandard Chatham county public education system. read more

The manager was a bit loud and yelling who's orders were up so that was a bit odd. But the other workers there were nice. My food was luke-warm which was fine, but not the best. My Big Mac had a lot of lettuce on it though which was nice. This McDonalds has a walk up window which is pretty cool. The wait was a bit long but not that bad. read more

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2-9-24 at 8:15pm my 7 month pregnant wife had to use the restroom and had to go bad. She was told by the manager that she was to order something before she could use it She had planned on buying something after using the restroom,however, the manager on duty absolutely made her buy something before she could use the restroom. I understand that businesses depend on purchases to stay open,but give me a break. There was no reason for the manager to be like that. She is pregnant! His staff even advised him that she appeared pregnant and he did not care. Very inconsiderate. I am pretty sure people have sued over this same type of behavior. I am glad I did not go inside. I realize there are policies that have to be followed but his behavior was very disrespectful. He should be at least written up. read more

A non-uniformed employee locked us out Saturday night at 7:30 , by preventing us from entering as another patron was exiting. He stated that many others had also asked why the door was locked , but that "she" told him to close because "there were a lot of people in here". I can assure you that there were a normal # inside typical to any busy restaurant The closing time is 10pm on Saturday printed on the door. This reminds me of all the times 2 or more busses pulled up in the parking lot when I was a fast-food cook ! WE PUT FOOD ON THE GRILL AS SOON AS WE SAW THEM ARRIVE...we didn't cry to mommie & beg to lock them out ! This is pathetic & foolish read more

McDonald's - people walking in front of a mcdonald's restaurant - Fast Food Near Me - Savannah, Georgia

Staff is extremely rude. Walked in to get dessert with my PREGNANT WIFE and she needed to use the restroom but the workers assumed we were just there to use the bathroom and leave. They wouldn't let her use the bathroom until after we bought something and it was emergency. They were mouthing off at us behind the register and were very disrespectful. read more

The customer service was horrible. Went in at 230pm and the manager gave me an attitude because I asked for ketchup. Really surprised a supervisor would act such way. Go some where else read more

This is the worst McDonald's ever, think about what I just said - the worst McDonald's ever. That's saying a lot. Straight up, the people in this place do not know how to work. As in, zero work ethic. As in, they will stare at a line of people waiting and still work at a snails pace with no sense of urgency whatsoever. Don't waste your time with these bums. read more

Worst McDonald's I've ever been to. Fries were old and cold. Cheeseburgers we're missing pickles and onions. read more

McDonald's - a woman walking across the street - Fast Food Near Me - Savannah, Georgia

This McDonald's location on Broughton Street in Savannah is a reliable McDonald's when you are hungry and need something quick and easy. I really like the location and that they have a walkup ordering window outside on the sidewalk. The food is well made and they have really good customer service. I have been happy with the orders that I have made from here. read more

McDonald's - McDonald's - Fast Food Near Me - Savannah, Georgia

Would not recommend. Absolutely shit service. The food wasn't good. The chicken was gross and the fries had a lot of grease on them, making them taste nasty. Me and my friends went here and one of them got yelled at for ordering apple juice by one of the cashiers. The ambiance of this place is already ghetto enough. This place needs to be shut down. Awful experience. Was already having a bad day and this just made me it worse. read more

The Golden Arches still has it. We ordered the 10 piece nuggets and fries when we were in a pinch and needed something fast on our twenty minute walk back to our bed and breakfast. Fries were fresh and sprite was refreshing. Thanks McDs! read more

This McD's is located at the corner of Jefferson and Broughton. With so many interesting places to eat in Savannah this stop was simply for a coffee. There's a bunch of places to get a coffee in Savannah as well but for a medium coffee for 1.70, McD's is fine. This place doesn't look as well kept as other McD's and sort of looks unkept. It's also one of the smallest McD's I've seen as well. The seating with round tables and round short chairs by the entrance are uncomfortable. read more

McDonald's - Fast Food Near Me - Savannah, Georgia

If I could give a star less than 1 I would. Place smells terrible. Does not feel clean. They had a fight there about two years ago. They threw milk shakes at a customer. You can still see the remnants off the milkshake on the ceiling. Needs to be closed and deep cleaned. read more

The workers were very rude and loud, they made my friend cry by yelling at her over apple juice that she didn't get. The toilets were disgusting, the food was nasty and expensive. Very ghetto ahh place, don't come here unless u wanna get kidnapped. The place was gross, and the floor was dirty. The tables were not clear whatsoever and they did nothing to fix that. We saw the workers kick a rat under the table to hide it. FDA please come visit this McDonalds i felt very gross and unsafe. There was lice in my fries instead of salt. Don't come here. read more

I just saw a review saying this could be the worst McDonald's ever' I'm here to tell him there's no could be it is definitely the worst McDonald's ever!!! Shady characters hanging outside the inside is filthy staff won't wait on you. They don't open on time and then will just stop taking orders! No redeeming qualities at all! read more