This was the first McDonald's restaurant I have ever visited without a drive-thru or service window. They do, however, offer a mobile service where restaurant employees deliver your order to your car in the parking lot. I'm not sure how this service works, as I exited my vehicle to order inside. As usual, guests could order via a kiosk or at the counter with a staff member. I really dislike using a kiosk to order, but I guess I'd better get used to it quickly, since more restaurants are adopting kiosks. Employees were busy with many customers inside. Despite their busy workload, everyone worked together and supported each other. Customers weren't greeted when they entered because employees were occupied; however, each was thanked as they received their order. My egg McMuffin was delicious and just what I needed. The restaurant was very clean, well-stocked, and employees were seen cleaning and wiping down tables. Overall, it was a positive dining experience. read more

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As a hungry Traveler McDonald's is usually a place I will stop because of the brand and ease of access. On this particular day I had no idea I'd be walking into a historic location. This was the location that invented the egg mcmuffin. I was able to place my order on a kiosk and it was brought to my table quickly. The food was what you would expect the McDonald's and the price was reasonable. Being a Rewards member I of course utilized my app and earned extra points. read more

McDonald's - This location invented the Egg McMuffin - Fast Food Near Me - Santa Barbara, California

Wait, am I really reviewing a McDonalds? Yeah, I guess I am. But this is a historical location - in fact, this is the place where the Egg McMuffin was invented and first sold at. There is a plaque by the door that briefly tells about it. As far as the experience, I ate in and did what I normally do nowadays at a McDs: order from the kiosk and eat in. They still had their soda machines in there at the time of my visit, which was a plus. read more

I have noticed a recurring issue with a strong sewer-like odor that appears to originate from the bathroom area but spreads throughout the entire restaurant. I hope the problem has been fully resolved and does not occur again. The location is quite strict about bicycle parking, offers no drive-thru, and occasionally forgets items in orders, such as drinks and sauces. That said, the staff are mostly polite and the restaurant is generally fine. read more

McDonald's - Fast Food Near Me - Santa Barbara, California

I normally get my coffee from another location in the general Santa Barbara/Goleta area, but I was near this location today at lunch time, and hadn't had my coffee yet, so I stopped in. I have to say I was impressed with the crew up front and the customer service. I ordered from the kiosk, (I don't like ordering from the kiosk but it was only coffee, and there was a line), then I went and sat down to wait. At the other locations, they rarely make my coffee right. I know, it's not that hard to add cream & sugar to my coffee so why wouldn't they make it right?? I don't know why others can't get it right but I feel like some folks just don't care if they get it right, and they are always in a crazy hurry to get to the next customer. It's annoying. And here is the big thing, if they don't make it right the first time, it's double the work for them because I am not going to drink my coffee in a way I don't like it, so at those other locations I often have to go back up to the counter to ask for more cream & sugar, and they often have to stop what they are doing to get it for me. Then, when I ask for a refill later, I truly get the sense that they feel bothered. Well, I was expecting that here too, so I ordered, found a table, sat down, and decided my coffee was probably going to be wrong. I went back to the counter to ask for extra c & s BEFORE I even got my coffee. lol. The guy at the counter was super busy but he was so nice. I asked for c & s, and he put it all in a little bag for me! I was impressed. I said thanks and went to sit down, only to have that same guy come to the table with my coffee right after I sat down! He had a big smile on his face and he was laughing because he realized it was me again. He politely gave me my coffee and went back to the hustle. I sat and watched how busy it was and I could see how hard everyone was working, but they were were being friendly too. Before I left, I went to get a refill and this time there was a different guy at the register. He was polite too, and quick to ask me if I needed a refill, WHILE HE WAS HELPING SOMEONE ELSE, instead of making me stand there and wait. I said yes, and he called someone else over to help me, which ended up being the first guy again, who then refilled my coffee quickly, and did it right AGAIN. Both had nice smiles, great customer service skills, and no attitudes. It felt like they had a great appreciation for their customers, which is something that is hard to find these days. It seems like the whole team works well together there. Good job! I hope it stays that way!! read more

Decades of the best burgers and fries. Available everywhere. Good breakfasts too. Home of the egg McMuffin

So after day after day calling this McDonald's I was finally able to get the Happy Meal toy that was in high demand at my home. The staff although very busy we're absolutely friendly and helpful over the phone and in person. Not very common in my opinion for a fast food place. The establishment was very clean and service was great! Keep it up McDonald's read more

McDonald's - Hamburger Happy Meal with added lettuce and onion and 20 piece Chicken McNuggets half spicy and half regular - Fast Food Near Me - Santa Barbara, California

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The decaf coffee is better than most and affordable to boot. Plus it's location is walking distance for me. 5 stars from me.

I am giving 5 stars to this location because they still let you pump your own ketchup and pour your own drinks -- you can take as much of both as you want! So sick of other McD's locations that only give you ketchup if you request it and like 2 packets at that. Plus, the people at this location are super friendly. This is how a McDonald's should be, none of this nickel & diming you. read more

Ramiro the manager was super kind, attentive and accommodating. Great service over all. Food was great.

These people get paid $20+ per hour to microwave food. They have a sign at the counter to use the kiosks so they have very limited interaction with the customers. The food is okay, bathrooms are disgusting and smell so bad. Never coming back. read more

It's really actually sad. We've been to so many McDonald's across the United States, and this is the first time I've felt cheated. I can see why this has such a low rating. First we went in to get the value meal where you have two McChicken sandwiches or two back doubles for three dollars. It is something we kind of rely on as we travel. They had no value menu. So my children decided just to get a large fry to snack on. It cost three dollars. If you look at the picture, you will see why we feel cheated. It is not their normal redbox, and barely even the amount that goes into a small french fry. I mean come on, three dollars for a fry should at least have a normal amount of fries. I do realize that not all McDonald's have the value menu. You can read on the disclaimer not available at all McDonald's. But you kind of rely on the french fries be in the same? Three dollars for fries should give a halfway decent amount. I feel this place lives off of the reputation McDonald's has built, and cheats the people that are passing through on the way to the beach. Or tourists that are unsuspecting. read more

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This Mcdonnolds got a new Mgr., who turned off the WIFI cuz there was to many seniors-biz people=students-customers checking email, all of them on their laptops over the 30-minute dining room time limit, what this Dummy Mgr. will find out real soon is he has lost a good number of regulars, who will just go to another Mcdonalds, I have been going there for over 5 yrs for coffee-laptop time. NO MORE, most of the regulars have gone to the McDonalds in Goleta=Milpas Blvd, This is the same stunt that got the McDonald's closed down by the downtown library=high school=college due to low traffic read more

McDonald's - recognize me Mr New MGR, goody by State Street McDonalds - Fast Food Near Me - Santa Barbara, California

This McDonald's has no drive thru. But a very prompt in store service and app pick up service too. I was there today and was helped by Rebecca. She was very helpful also very courteous. Prices here are a bit higher than other McDonald's. They have a play place but it's closed during Covid and seating indoors isn't available cause of the same . read more

this Mac don olds has to be the most disgusting abosutly horrid, I came here with my beautiful friends and one of a kind friend Mexican green hoodie and was expecting the service and good food of a life time but instead I was greeted by the most clown like staff, goofy as hell, didn't even take us to our table and when we ordered they didn't even bring the food to us, instead they yelled a number at us expecting for us to take the food our selfs, absoulety horrible service and on that note the amaercian cusine was so horrid, it made me wanna go back to my country, cause at least in my country the food was much better compared to this sick absolutely horrible of a place, I do not recommend to anyone that wants a healthy body cause this place will give you heart disease anyways mc donolds is pretty cool, prob gonna come here today, love the fries, 5 stars would come again read more

How many times can you mess up an order!! I ordered a burger with just ketchup and they replace it with Mayo! How do you mess up ketchup with mayo! For $22hr they have some Real genuses in the back read more

I usually love McDonald's, especially their fries. But for some reason at this location specifically, almost every single time I order fries from here, they are soggy, undercooked, and too oily and a lot of times cold. Whenever I order fries at the Fairview location they are super good, crispy and hot like they are supposed to be. I really wish they would improve their fries because they don't even taste like the McDonald's fries we all love. read more

Came in super last minute, normally they are so rude. My fiancé and I were craving McFlurrys ;) you all know... normally the ice cream machine is broken/out of order.... She was so sweet she made me my shakes anyways and told me about all the bogo deals! She's the kind of gal you want representation your business :) she even got me on another fries and e em a 2 for 6 deal! Thanks again, Anabelia! read more

Wow, they left the pickles on my burger even tho I requested none and the old lady running the register was mean asf. She be raising her voice at 2 Hispanic ladies who weren't fluent in English. Even the manager seemed pissed off and upset. Btw, tf is up with the sauce deal? You can't do better than one? Take notes from Taco Bell and grab a handful G. read more

I only get two things at McDonald's: coffee and an occasional sundae. The people who work here are INCREDIBLE. So efficient. So friendly. The friendliest employees in Santa Barbara outside Trader Joe's. The coffee is $1.09 and while I often brew my own, frankly I like theirs better than most coffees I buy. Plenty of parking. I have no idea why this place has such low ratings. Coffee is double at the McDonald's on Santa Monica Blvd in WLA. read more

nasty MFers dont wear gloves and will fuck up ur order every time. ive gone here plenty of times for this to be a valid claim.

Herb Peterson is rolling over in his grave and Dave, you should be ashamed. I used to like the food and service here and I had a blast working here as a kid. Got an Artisan chicken sandwich. I was served a rubbery piece of chicken with some lettuce on a bun. $5.25!! They were out of tomato... The whole place has changed with only one register and kiosks no one wants to use. Give me a human! Things back up quickly, scattered employees and the new interior is cold. Too bad. read more

McDonald's - Had some good times working here!! That's me on the right...a long, long time ago - Fast Food Near Me - Santa Barbara, California

I went to this McDonald's when I was charging my car and came across Carol. She was so amazing so sweet when I was ordering made me felt at home so amazing I would come back anytime!!! read more

Great food and accurate service. I go for work now and then and it has been very dependable the last few months. I just open the app, place my order, let them know when I arrive, and they call my name. So easy! Skipping whatever line is there waiting for me Love it! read more

New and clean location but they don't offer any of the deals and specials which makes the prices not worth it. App order did not work. Service was slow at the drive thru too. read more

NO DRIVE THRU. Never had problems with the food. Workers are okay. Bathrooms nice as well as the place. It's a quick stop when traveling. Only problem I have is the woman in the picture, I'm assuming she's the manager. Very rude, was only smiling at certain people and as I waited for my food i seen her smile at one person who ordered. As for my self and the other nothing. By rude I mean she looked at us like we were dumb or she was annoyed, didn't verbally answer just nodded and gave you your change or cup without looking at you, she didn't greet or even say thank you. She's got a bad attitude which obviously was off putting. But other than that everything else was fine read more

McDonald's - a large group of people in a restaurant - Fast Food Near Me - Santa Barbara, California

Returned to Santa Barbara recently to visit my Grandparents, and found some moron had removed the drive up window! They wanted me to download and install and configure some silly mobile app while driving, then place my order. Also while driving. So I walked in, and they didn't have humans available to take orders, I was supposed to use some icky touch screen computer. Nope, I don't work for McDonalds. Finally got someone to acknowledge me, take my order and the food was amazing! Fresh buns, better quality meat and other ingredients than other McD's. Not sure how they pulled that off because it used to be McDonald's was quite OCD about consistency from location to location. And I still refuse to download the app, but they've improved since my previous visit. I'll definitely be back. read more

Bad attitude on server, no Hot Fudge Sundae, no apology. I'm not sure why McDonalds even keeps it on the menu as nine time out of ten the machines down. Never stopping at this McDonalds again. read more

Get rid of the stupid self order machines and bring a person back to the counter. Most inefficient way or ordering I have ever seen. Some thoughts... Order units are gross and dirty It takes more time to order through that than a person taking order Crowds the lobby If paying cash you still have to go to the "normal" line after ordering on machine Bring back humans! read more

Went here to get my breakfast grub on. I ordered the sausage mcmuffin with an extra hash brown. The egg inside of the sandwich was almost all egg white. I thought they took out the yolk but near the end it was there. I think they should start scrambling the eggs. The hash browns were a little oily which the bag soaked up most of it. They have started using the paper straws (yeah!). As mentioned in a previous review, this location does not have a drive thru. First time I've seen a McDonald's without a drive thru. read more

Visiting the area and made a quick stop for breakfast. Ordered McGriddle and an iced coffee with apple pies. They operated super quickly, I love the friendly staff. Taste was exactly now expected it to be. The place was super clean and tended to very carefully. Enjoyed my experience thoroughly. Bathrooms were well kept and fresh smelling. The management does a good job at tending to this location! Keep it up!!!! * ***********Heres a good IDEA ************* ********Did you enjoy reading the review ?****** ************PLEASE Share some ************* ************ vote for this review!*************** read more

McDonald's - a red truck parked in front of a restaurant - Fast Food Near Me - Santa Barbara, California

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There was no drive-thru here which was really weird. We stopped here on our way back to LA because we were really hungry and wanted something quick. After discovering that there was no drive-thru, I ran inside to order our food. It wasn't crowded in there at all but the food still took a long time to make. The food was fine but this McDonald's definitely wasn't fast and convenient to stop at. read more

You can't go wrong with Mc Donald's late at night. This place is open 24 hours. My friends and I wanted to get some late night food, but the Jack in the Box nearby did not have an open lobby. Since we wanted to sit, eat, and talk about our night we opted to go to Mc Donald's. I ordered my usual burger fries and I could not say no to their ice cream cone. It was pretty great and I have no regrets haha. Thank you Mc Donald's. -Tej read more

McDonald's - Aw yee - Fast Food Near Me - Santa Barbara, California

Went to UCSB for four years, came back for graduation and stopped at McDonald's at 10pm. Best customer service I've ever received. Crazy. The employee Boni truly an amazing, sweet, understanding and patient person. 10/10 service by Boni & I've honestly never been so happy leaving a McDonald's, ever in life. Thank you Boni!! U deserve the best! read more

Disappointed that after 3 weeks I am still unable to buy a McFlurry or soft serve due to "machine being broken." I live nearby and visit frequently and LOVE McDonald's ice cream but when I visit it's never available. This is at all times of the day. I usually frequent around 8-10pm or 2-6 and it's never available. What can we do to get our soft serve ice cream back??!!!!! Send help!!!!! read more

Sub-par food and service. Drive through removed and cars parked around drive- through lane thinking they are in line

We had to make a stop on our way up north. It was a wonderful experience. The manager and staff are all super friendly. Also, very welcoming. The restrooms and tables are kept clean. The manager made sure that the lines were spaced out and receiving their orders. Thank you to the staff for providing us with excellent service. We appreciate you. read more

Went back in to the store to ask for my sauces which they failed to put in the bag. The manager walked away as he saw me walking up to the window and after two times calling him he came over in the shittiest attitude " what" so i asked for my sauces and when i asked for a bag for the sauce it seemed like had a stick up his butt. Worst attitude from any manager ‍ read more

Service at this location is always bad and always have some kind of issue with my food. Today was old soggy French fry. Employee was bothered that I asked for fresh fries sorry I interrupted your conversation, but maybe you should socialize outside of work. This location needs training and over all food quality improvement. read more

There's a really aggressive, pushy, bossy woman at the upper state street location by 5 points. She ruins the whole experience which isn't that great to begin with but she ensures it will suck. Mediocre food, horrible staff, unorganized line & long wait times. And that woman does not need to micromanage every single little thing. She's ridiculous. What a joke!!! read more